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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Myntra?
If you are not satisfied with Myntra, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Myntra and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Myntra
But before filing a complaint, you should
a. Contact the customer support of Myntra first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Myntra - Package not delivered Closed
I ordered some products from along with ether shirt from myntra on **/**/****. They shown expected delievry date for ether shirt as **/**/****. All other products delivered but the ether shirt is not yet received. I called them so many times. E...
Jan 20, 2020 by swati jadhav
Myntra - Package not delivered Open
I didn't received product but shows delivered on app since * Jan ****.Got no resolution even after repeated complaints from more than * weeks. Very disappointed with the myntra customer service. Order # *******-*******-*******...
Jan 20, 2020 by Swapnil Gawande
Myntra - Order not delivered Open
Had the worst experience shopping at myntra. The order was never delivered to me and shows delivered on app. Got no resolution even after repeated complaints from more than * weeks. Very disappointed with the customer service. Order no.: *****...
Jan 20, 2020 by Himani Jasuja
Myntra - Package not delivered Closed
Ordered a pair of Lino Perros Black & Steel-Toned Rectangular Cufflinks on **th of December **** from myntra, the product was supposed to be delivered on *th of Jan, after raising a complaint they said they would escalate n deliver by **th of J...
Jan 19, 2020 by Pragati
Myntra - Received a defective product and Myntra refuses to accept Closed
I ordered a ballerinas during the Myntra sale. I received a defective product (the bow was broken). I raised a return request. The delivery person refused to take my product because of quality issues saying the product is used. But i never used...
Jan 18, 2020 by Nidhi
Myntra - PRODUCT NOT DELIVERED Closed
I ordered a Dorothy Perkins Woman White Top amouting Rs ****/- on **th December (ORDER NO. *******-*******-*******) but product not delivered till yet. They delivered a empty packet having no product inside. I called them many times & mailed al...
Jan 18, 2020 by NEERJA
Myntra - Package not dilvered Open
I ordered a wrogen men shweatshirt on **/**/**** and give me order placing date on **/**/****. On this date my order not recived then i register a complaint regarding my order on **/**/**** and give me date for resolution on **/**/****. After *...
Jan 18, 2020 by Salendra pratap Singh Choudhary
Myntra - Wrong item delivered company denying return exchange Closed
On **th December **** I placed order of Men Camel Brown Slip on sneakers, size **. On **rd December **** they delivered entirely different dark brown coloured shoes without the monk straps. When I requested the return of the same they declined ...
Jan 18, 2020 by Vinay Khare
Myntra - Have not got refund Open
I ordered a w product(consisting of * parts- top, bottom, jacket) from Myntra on **st Dec, ****. Cost of the product was ****/-. When I got the product I found that there was only one piece(instead of *)-the jacket. Immediately I ordered for re...
Jan 16, 2020 by Debarati Debnath
Myntra - Myntra not returning product as I have collected insider points by mistake Open
This is regarding a skirt that I ordered from myntra . It was delivered to me on *nd January ****. By mistake I collected it's insider points and now I want to return it. I had a word with costumer executive and asked them to return the same bu...
Jan 16, 2020 by Jyotsana Dobhal
Myntra - Myntra Product Quality check fail Open
Dear Myntra, I ordered an 'Anouk Women Cream-colored kurta with Palazzo & Dupatta' on *th jan **** and received it on *th jan ****. The product was not so good and most important is the size was too big. Since there was no other size available...
Jan 15, 2020 by Chandresh
Myntra - Cheating and fraud Open
I am writing this email to show dissatisfaction and to value my money which has been eaten by MYNTRA , . I ordered two product from Myntra on **th Dec ****, which I picked up from Myntra store on *th Jan ****. Later While trying I found ...
Jan 13, 2020 by Jyoti chand
Myntra - No refund issued Closed
The pick up person initially didn't register the pick up. Later the executive told me they will reship and I will have to re-return the package, as it didn't qualify the QC Then their executive told me that I returned a wrong product Then ag...
Jan 13, 2020 by Sneh kakad
Myntra - Package not delivered but shown as delivered Closed
Prepaid Order number *******-*******-******* Product was not delivered to me but myntra claims it to be delivered, while I refused it to the delivery agent over a phone call and he even offered me to google pay the amount and keep the product ...
Jan 11, 2020 by Vidya irdala
Myntra - Incorrect product recieved and return is declined Open
I have ordered a top but received a dress. I contacted customer care and twitter support but they refused to return the incorrect product without any proof. I am being forced to keep a product I never ordered and is of no use to me....
Jan 10, 2020 by Geeta Walia
Myntra - Misleading Coupon Closed
The company issued misleading coupons. After scanning the coupon on the website it says coupon is valid for ** days and also gives a catalog of the products on which it is applicable. However while applying the coupon at the time of check out, ...
Jan 09, 2020 by Azra Khan
Myntra - Delivery Boy was Rude Impolite and intentionally didn t pass return product quality check Open
As there was no network in my mobile I did not receive any calls from Delivery boy but that guy behaved was very rude and impolite to me was keep on scolding something in Hindi,Telugu & English for not attending his calls at the time of deliver...
Jan 09, 2020 by Zella
Myntra - EXCHANGE NOT YET PROVIDED EVEN AFTER A MONTH Closed
It's been **days i have ordered the item! And it's been *days i wanted an exchange for an item after i have received it! I hv ordered an adidas sweatshirt on **th of December and it got delivered to me by **th of December! On the size char...
Jan 09, 2020 by Md Raihaan
Myntra - Myntra not picking up shipment Closed
I purchased an item in myntra,i received a order which is completely different model from what i ordered ,i placed a order on **th December on next * days i got received shipment and i placed a return request, and the agents are not at all pic...
Jan 08, 2020 by Kiran
Myntra - Wrong package delivered Open
The issue that I have experienced was: I had ordered a Ted baker watch and was delivered a Celio Jeans. When I asked the delivery person about it he advised I should raise an exchange request and mention that I have received a wrong product. On...
Jan 08, 2020 by Elesbaan Pereira
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Questions about Myntra
Ask questions about Myntra and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Myntra?
Myntra Toll Free App Missed Call Number – 1800 419 3500
What is Myntra office address?
Buildings Alyssa, Begonia and Clover situated in Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru – 560103
What is Myntra customer care email?
support@myntra.com
Where to find Myntra discount coupons?
Who is the Owner / CEO of Myntra?
Mukesh Bansal is the founder and chief executive of Myntra
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