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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Myntra?
If you are not satisfied with Myntra, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Myntra and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Myntra
But before filing a complaint, you should
a. Contact the customer support of Myntra first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Myntra - Received only the box and not the product inside Closed
i had ordered the wings true wireless earbuds on ** December **** (online payment) and it was delivered on ** December **** I logged the complaint as soon as it was delivered. the box contained only the instructions page and the charging cord ...
Dec 12, 2019 by NITIN JOHN JOSE
Myntra - Wrong duplicate product delivered company is not taking it back refunding my amount Closed
I ordered reebok shoes of size * but it doesn't fit me so I placed exchange order for size **. But this time I got duplicate product of Nike of size * . Then I filled complaint with customer care & placed request for return on * Dec. But ti...
Dec 12, 2019 by Pankaj babu
Myntra - Account deactivated by Myntra Open
I have been a loyal customer of myntra from the last * years and have done a lot of shopping with them. Experience has been good throughout until recently when I found out that my account has been suspended for no fault of mine. When I contacte...
Dec 12, 2019 by Shiv nandan khetan
I had ordered Blink play- Rose Gold Fitness Earphones on **Nov**** costing Rs.**** from Myntra, which I paid in full online. I received the parcel and the packaging was in normal, sealed and pristine condition via India post (*rd party logistic...
Dec 11, 2019 by RONIBALA SORAISHAM
Myntra - Myntra MYNTRA INSIDER POINTS Open Open
Well, MYNTRA has caused me immense trouble and frustation, agony. I had placed order from Myntra and bimistake I collected the insider points.The product received did not fit me well and I wanted to return it. I have called myntra support abou...
Dec 11, 2019 by Nikita G
Myntra - Item not delivered Open
I have ordered blink - go camo black fitness wearable band on **.**.**** with order no. *******-*******-*******. They delivered the same on **.**.****. but after opening the packet it was found that packet was empty. There was nothing inside t...
Dec 10, 2019 by Vivek kumar
I have ordered a shoe of size * but have received size * which is loose for me so I had to exchange the order which was been placed on ** the of November and I have received the order on December * ND by mistakenly I have received insider point...
Dec 10, 2019 by Aparna
Myntra - MYNTRA INSIDER POINTS Open
I placed an order from MYNTRA on *th Dec **** worth Rs.**,***/- but I mistakenly collected the Insider Points due to which I'm unable to return or even exchange the products. I had word with Customer care Executive and they say that the points...
Dec 10, 2019 by TOOBA NAZ
Myntra - Package Not Delivered and tracked Closed
Hi Team, This is with regard to Myntra order for Armour Duffle bag ordered on **-Dec-**** and it was to be delivered by **-Dec-**** as per the commitment and I am travelling out of country and I haven’t received the order still from Myntra...
Dec 06, 2019 by Deepashree
Myntra - Myntra points redeemed but want to return the product Open
I have ordered one wrangle jeans from myntra and mistakenly redeemed the insider points for same, however the fitting of jeans is not good and i want to return the order but now i am unable to do so.. I have also tried twice by contacting custo...
Dec 05, 2019 by Tanvi
Myntra - Blackisting of my account to return the product Open
I had ordered products from myntra and they arrived before time and that's good. But as i opened the parcel i saw products totally different from what i received. I tried opening my account and process for refund but they had blocked my account...
Dec 04, 2019 by Varun sharna
Myntra - Still My refund not received time period is over Closed
Amount not received company's time period is over to refund the amount of my product still not give my amount ...
Dec 04, 2019 by Sanket bapna
Myntra - Not accepting return due to insider points Open
I ordered * dresses worth rs **** which doesn't fit me well. When i called customer care and spoke to some supervisor, they said since insider points have been collected i can't return the product and hence forcing me to keep the product that i...
Dec 04, 2019 by Swati gupta
Myntra - Unable to return my product at myntra app Closed
I ordered a jeans from myntra and it doesn't fit me now i want to return this product but unable due to insider points. I unlocked myntra insider points by mistake. Because i was unaware about this. Please resolve it as soon as possible. ...
Dec 02, 2019 by Anjali
Myntra - Unable to return Product due to insider points taken mistakenly Open
By mistake, I have collected the myntra insider points and now I am not able to return the product. Kindly help with this ...
Dec 01, 2019 by Prashanth
Myntra - Product not delivered as per commitment Open
I have order the Men Maroon & Navy Blue Colour blocked Hooded Sweatshirt from Myntra. Courier Name: Myntra Logistics Tracking No: ML********** the product need to be delivered on ** th nov,**** . but till date the product is not delivered ....
Nov 25, 2019 by Mohammad Suhail Kohli
Myntra - Wrong Used Shoes delivered by Myntra Open
I ordered for Skechers shoes on Myntra for Rs **** along with jackets. I received all the products in a big polythene bag of Myntra but when I opened it, the shoes were in cardboard box without any cellotape on the box. The shoes inside the box...
Nov 25, 2019 by Kopal Kothari
Myntra - Exchange products were not delivered Open
I ordered * products from Myntra online shop. Due to fit issue i created an exchange request. In few days Myntra delivery executive came to my place for picking up the product. As per exchange policy, the delivery agent should have provided the...
Nov 25, 2019 by Darshika M
Myntra - Received all fake beauty products Open
Parcel received at the nearest hub near me since last * days. Each day they would show out for delivery but wouldn't receive by the end of the day. This continued for * days and after * days when i received all the products were not in their or...
Nov 24, 2019 by Shazia
Myntra - Return item Open
I had ordered a dress from myntra and I have already collected the insider points by mistake. The dress material is not good and it is not the right fit. Could you please cancel the insider points and help me return the item. Th order number is...
Nov 23, 2019 by Sristi
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Questions about Myntra
Ask questions about Myntra and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Myntra?
Myntra Toll Free App Missed Call Number – 1800 419 3500
What is Myntra office address?
Buildings Alyssa, Begonia and Clover situated in Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru – 560103
What is Myntra customer care email?
support@myntra.com
Where to find Myntra discount coupons?
Who is the Owner / CEO of Myntra?
Mukesh Bansal is the founder and chief executive of Myntra
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