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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Myntra?
If you are not satisfied with Myntra, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Myntra and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Myntra
But before filing a complaint, you should
a. Contact the customer support of Myntra first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Myntra - Not accepting the return Open
This mail is to bring to your notice that I have received * pair of sherrif shoes on ** of December. Immediately after receiving a package I tried to generate a return request, but I was unable to. I had a word with myntra executive regarding t...
Dec 21, 2019 by Chanchal Sareen
Myntra - Can not return product anymore Open
Order id: *******-*******-******* I bought a jacket with size M and it was tight so I exchanged for a size bigger that is L and received the product today itself. I tried L and it was not looking like a size bigger at all so again it did not f...
Dec 20, 2019 by Bhumika
Myntra - Item not as per Specification Refund not initiated Closed
A nike women black city trainer training shoes amounting Rs****/- was purchased online from Myntra app on **/**/**** vide order no.*******-*******-*******. However on receiving the same, the product was not found as per specification and a retu...
Dec 20, 2019 by LILLY ARIFA SOHIL
Myntra - Received incomplete product and rejected refund Closed
Hi, I have order 'all about you' kurta set on Dec **th, order id # *******-*******-******* and the same was delivered on Dec **th. But only kurta was delivered, skirt and dupatta were missing. I have raised complaint with in ** minutes (...
Dec 19, 2019 by Tulasi
Myntra - Myntra is big time fraud Open
I have purchased a gift card on dated **/**/**** and want to cancel and have my refund back. I already spoke to a CC executive in the morning and he refused to take my request. My order# *******-*******-*******. I want this gift card to be can...
Dec 19, 2019 by Mujaheed Ahmed
Myntra - Myntra account locked Closed
I m regular customer of myntra, and from * * days i m unable to login my account then i contact customer care they informed my account get locked because of many return orders but what can i do if i get a unfit product. Please help and reacti...
Dec 19, 2019 by Anshikataliyan
Myntra - Myntra account blocked Open
My myntra account got blocked one fine morning and when i enquired, it was told as i have high rate of return its blocked. What else should a customer fo if they receive a size mismatch product or substandard product? They blocked my account wh...
Dec 18, 2019 by Manikyam Cherthedath
Myntra - Package not delivered Closed
I ordered * jackets from Myntra on *th December and the products were to be delivered on **th December. However today is **th and the product is still not delivered. They are sending out false delivery person contact numbers which can never be ...
Dec 17, 2019 by Indranil Haldar
Myntra - Myntra Closed
I have collected the myntra insider points by mistake with a purchase of a jacket and now I am not able to return the product. Kindly help with this...
Dec 16, 2019 by Yaseen
Myntra - NOT RETURNING THE PRODUCT Open
I bought a saree on ** Nov **** from Myntra. It was delivered to the address on ** Nov ****. When I opened the outer packaging, it has mentioned on both sides of the box that the product can be returned within ** days. So I didn't open it and b...
Dec 15, 2019 by Shubh Agarwal
Myntra - Wrong product delievered Open
I ordered * hrx sandals in * nd * num i got wrong shoes apart from sandals and when i sent return request so myntra put on hold till *th december nd i sent them all pics of barcode , wrong product images, bill, but still they make me fool every...
Dec 14, 2019 by Sadab Bloch
Myntra - Return on Hold for 2 Trolley Bags Open
ORDER NO: *******-*******-******* Items: * Trolley bags Placed On: ** Nov **** Order Delivered on: **th Nov and ** Nov respectively Return Placed on: *st Dec and *th Dec respectively Return Picked up On: *th Dec Quality Check failed on: *...
Dec 13, 2019 by Aakriti Singhal
Myntra - Refunds and delivery charges Closed
they send me the wrong color of some clothes. when i asked for refund,the delivery charges were not refunded. and when i ordered the other products,they keep on adding delivery charges in my account while others are getting those same items f...
Dec 13, 2019 by sonal
Myntra - Received only the box and not the product inside Closed
i had ordered the wings true wireless earbuds on ** December **** (online payment) and it was delivered on ** December **** I logged the complaint as soon as it was delivered. the box contained only the instructions page and the charging cord ...
Dec 12, 2019 by NITIN JOHN JOSE
Myntra - Wrong duplicate product delivered company is not taking it back refunding my amount Closed
I ordered reebok shoes of size * but it doesn't fit me so I placed exchange order for size **. But this time I got duplicate product of Nike of size * . Then I filled complaint with customer care & placed request for return on * Dec. But ti...
Dec 12, 2019 by Pankaj babu
Myntra - Account deactivated by Myntra Open
I have been a loyal customer of myntra from the last * years and have done a lot of shopping with them. Experience has been good throughout until recently when I found out that my account has been suspended for no fault of mine. When I contacte...
Dec 12, 2019 by Shiv nandan khetan
I had ordered Blink play- Rose Gold Fitness Earphones on **Nov**** costing Rs.**** from Myntra, which I paid in full online. I received the parcel and the packaging was in normal, sealed and pristine condition via India post (*rd party logistic...
Dec 11, 2019 by RONIBALA SORAISHAM
Myntra - Myntra MYNTRA INSIDER POINTS Open Open
Well, MYNTRA has caused me immense trouble and frustation, agony. I had placed order from Myntra and bimistake I collected the insider points.The product received did not fit me well and I wanted to return it. I have called myntra support abou...
Dec 11, 2019 by Nikita G
Myntra - Item not delivered Open
I have ordered blink - go camo black fitness wearable band on **.**.**** with order no. *******-*******-*******. They delivered the same on **.**.****. but after opening the packet it was found that packet was empty. There was nothing inside t...
Dec 10, 2019 by Vivek kumar
I have ordered a shoe of size * but have received size * which is loose for me so I had to exchange the order which was been placed on ** the of November and I have received the order on December * ND by mistakenly I have received insider point...
Dec 10, 2019 by Aparna
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Questions about Myntra
Ask questions about Myntra and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Myntra?
Myntra Toll Free App Missed Call Number – 1800 419 3500
What is Myntra office address?
Buildings Alyssa, Begonia and Clover situated in Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru – 560103
What is Myntra customer care email?
support@myntra.com
Where to find Myntra discount coupons?
Who is the Owner / CEO of Myntra?
Mukesh Bansal is the founder and chief executive of Myntra
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