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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Myntra?
If you are not satisfied with Myntra, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Myntra and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Myntra
But before filing a complaint, you should
a. Contact the customer support of Myntra first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Myntra - Package Delivered Without Price Tag Open
Ordered a product from Myntra on **/**/****, Order No.: *******-*******-*******, Product name HERE&NOW Women Olive Green & Black Solid Kurti with Dhoti Pants. Receive the product on **/**/****. The product was delivered without any Price Tag. I...
Jan 28, 2020 by NEELAM BAJAJ
Myntra - Wrong product delivered Closed
I ordered * different man trunks underwear from Myntra in * order. They all got delivered in different time and the last I received * packs - * pack with * trunk and * pack with *. All * trunks were good and right except that last one which ori...
Jan 28, 2020 by Pavani Jain
Myntra - Package is not being delivered for last 27 days Closed
Had called up their customer service from the day of delay that is *th Jan. To this day they ask for ** more hours. ...
Jan 28, 2020 by Anurag Dash
Myntra - Incorrect refund amount received Open
I ordered * shoes of different companies, for both I placed a return request and later i thought to keep one which costs ₹***, and returned the ₹**** product, but they refunded me only ₹***. I registered the complaint in the app. They dec...
Jan 27, 2020 by MohammedAkib Jamkhanewale
Myntra - Poor quality product Closed
I purchased a Flying machine sweatshirt from myntra on ** dec ****. I only washed the product for a single time and the sweatshirt color which was blue left and white patches appeared. The return period is over and i can't return the product no...
Jan 27, 2020 by Nagaraju B P
Myntra - Delivered wrong product Open
I orderd * saree from Myntra worth **** on **/*/**** they delivered me * jack & Jones t shirt instead of this saree .i lodge a complain about this to return this t shirt and refund my money first they said that they will pick this t shirt in *-...
Jan 27, 2020 by Suraj gupta
Myntra - Order not delivered Open
Dear Sir / Madam, I am writing to you to raise an issue about: Clothing, Shoes & Accessories The issue that I have experienced was: I have placed an order for "Levis Women Blue Flared Ribcage Wide Leg Super High-Rise Clean Look Jeans" on...
Jan 27, 2020 by Vaishali Negi
Myntra - Return not accepted Closed
THE PRODUCT WAS SENT BY Myntra NOT WITH PRICE TAG AND THe product is also wrong but the DECLINED MY return REQUEST. I DIDN'T use it.. It is in same condition. They are saying that the product was sent with price tag.. without price...
Jan 27, 2020 by NEHA KHAM
Myntra - Refund not received Closed
My product was picked up for return but they told me that my product has not passed the quality check so we are reshipping it to you. But till now I have not got the product or refund. On several times of complain they are always giving me tim...
Jan 27, 2020 by Karan Kumar Singh
Myntra - Order not received from over 30 Days Closed
It's been over ** days now & I haven't received my order yet. I have called the support team twice. They just keep delaying by saying wait for ** more days & never get in touch again. Either they apologize for it & give me my package as early a...
Jan 25, 2020 by Naveen Jasrotia
Myntra - Wrong Product Delivered Open
I have ordered Puma black sneakers of size * uk from Myntra but received Puma brown shoes small size. Raised complaint with Myntra for receiving wrong product and shared all pictures of product and box. Box was with right specifications but wro...
Jan 25, 2020 by ABHINAV SAREEN
Myntra - Wrong product delivered Open
I had placed an order for puma shoes on *rd jan' **** my Myntra account linked with my registered telephone number- *********** under the name- Akash Jain, I got a date for the order to be delivered on **th Jan. On **th I got a confirmation tha...
Jan 24, 2020 by Akash jain
Myntra - Package delivered with wrong details and rejected pick up declined refund Open
This is regarding the product "Oxolloxo Women Red Solid Corduroy Bomber Jacket" pertaining to the order number *********************. I have never claimed that the product provided to me was not in a good condition, it surely was and still i...
Jan 24, 2020 by Khushboo Khanna
Myntra - Myntra product Quality failed Open
Dear Myntra, I Ordered An 'Anouk Women Cream-Colored Kurta With Palazzo & Dupatta' On *th Jan **** And Received It On *th Jan ****. The Product Was Not So Good And Most Important Is The Size Was Too Big. Since There Was No Other Size Available...
Jan 23, 2020 by Chandresh
Myntra - Product is damaged Closed
I have ordered a hrx t shirt on Myntra app on **th of January and got delivered on **st Jan I opened the product on **rd January and I noticed a hole in the product and I immediately placed return item but the guy who came to take this product ...
Jan 23, 2020 by Vinay Kumar M S
Myntra - Return not picked up and refund alos not given Open
Dear Sir / Madam, I am writing to you to raise an issue about bad consumer experience with myntra. Order Number: *********************. I ordered for a NEXT brand * piece suit (blazer, waistcoat and trouser). However, i was delivered only th...
Jan 23, 2020 by amish kumar gupta
Myntra - Non initiation of refund as insider points collected Closed
This is regarding a top that I ordered from myntra . It was delivered to me on **th January ****... By mistake my kid collected it's insider points and now I want to return it. I had a word with costumer executive and asked them to return the s...
Jan 22, 2020 by Madhuri
Myntra - Refund cannot be used Myntra please helpe Closed
I ordered women black tregging refund was initiated in Myntra credits I have lost my phone in which all details were there now when I open my account the moment I pay they send the OTP to the no which got lost I don't even remember the email ...
Jan 21, 2020 by Tapsi Saxen
Myntra - Delivered product with missing pair Closed
I had ordered * pair of socks worth Rs.***/- but myntra had delivered only one pair of socks in the same money...when i called customer support they said that we can't help you regarding this....
Jan 20, 2020 by Harsha
Myntra - Package not delivered and irresponsible customer service experience Closed
I have placed an order on Myntra on January ** which was supposed to be delivered on or before January *, since that has not happened I registered a complaint on the same day. Around ** days have passed and still they have not resolved the issu...
Jan 20, 2020 by Nandu VS
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Questions about Myntra
Ask questions about Myntra and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Myntra?
Myntra Toll Free App Missed Call Number – 1800 419 3500
What is Myntra office address?
Buildings Alyssa, Begonia and Clover situated in Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru – 560103
What is Myntra customer care email?
support@myntra.com
Where to find Myntra discount coupons?
Who is the Owner / CEO of Myntra?
Mukesh Bansal is the founder and chief executive of Myntra
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