File a Complaint against Air India
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Air India?
If you are not satisfied with Air India, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Air India and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Air India
But before filing a complaint, you should
a. Contact the customer support of Air India first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Air India - Air India Air India Refund not received and customer care people not responding to mail Open
I have Booked a ticket from Muscat to Chennai * tickets, and return from Chennai to Muscat *ticket. But due to covid-** issues cancelled ticket in the month January ****. It's almost one year finished. But still my refund amount is pending on...
Feb 16, 2021 by GNANASEKARAN MANI
Air India - Cheated and extra baggage fee collected Open
I had a flight from Chennai-Delhi-Chicago-Raleigh on Feb **th (*-**PM). It was part of a round trip flight from Raleigh, which I had used to get to Chennai on Nov **th. On the journey from Raleigh to chennai, the first carrier was United Airlin...
Feb 15, 2021 by Praveen Narayan
Air India - Wrong details about ticket availability by customer care Closed
My flight got cancelled and was rescheduled by Air India. The customer care did not reveal the availability of a ticket on an earlier date and booked my ticket for a later date without my consent. In spite of escalating through multiple cal...
Feb 13, 2021 by Mohamed Jameel Mohamed Yoonus
Air India - Air India Closed
I have booked tickets with Air India .Due to some personal reason cancelled the tickets within ** hrs .Cancellation i have done thru call centre as mentioned in tickets but now they are saying it is not cancelled.I am calling customer care cont...
Feb 10, 2021 by Sandip Deulkar
Air India - Refund not processed even after 11 months Open
Hi, I have booked tickets for my wife and daughter for **-March-**** from Japan to India. However due to covid-**, the flights got cancelled and i was told that I would be given a full refund. However, ever after ** months i am still behind th...
Feb 08, 2021 by VENKATA KRISHNA VALLATURU
Air India - Tricket refund regarding Open
E-ticket number *************...
Feb 06, 2021 by Pankaj Kumar
Air India - Air India not refund not processed Open
Air India did not refund my money for the ticket cancelled. As per the policy with ** days the amount should returned to my Account but it is been more than ** days still I am not getting any prosper response from Air India customer care. Below...
Feb 03, 2021 by Rajesh Polani Ganesh Babu
Air India - Regarding harassment and refund Open
I have booked business class ticket from amd to del and del to chicago ticket. I was travelling with my parents who are **+. At delhi they first took me out from the aircraft by saying my mother have low bp and then harassed me for *hrs at airp...
Jan 28, 2021 by Antim
Air India - Air India Refund not received and customer care people not responding to mail and calls Closed
dear sir I have booked a ticket for Canada on **aug** on Air India mobile app and cancelled the ticket on the same day but still my refund amount is pending on air india.I have already sent many emails for my due refund but still not got an...
Jan 27, 2021 by Rakesh
Air India - Refund of my canceled air india tkt Open
Dear sir,I am really faded up now. Kindly help me , the air india personnel do not refund my money .kindly see the attached forwarded file.NAME: Krishan KAnt Singhcancelled TKT: PNR: YKFL*: booking date **/**/****, cancellation date : **/**/*...
Jan 27, 2021 by Krishan Kant Singh
Air India - Refund not received since 3 5 months Open
I tried to book the domestic flight ticket on October **st from Delhi to Vadodara for date November **. Also, I am flying with Air India from Toronto to Delhi before taking my domestic flight. The Air India website showed frequent errors statin...
Jan 26, 2021 by Paritosh Patel
Air India - Refund not received and customer care people not responding to mail and calls Open
I booked a flight from ranchi to Chandigarh for **.**.**** but due to some reasons I had to cancel my flight on **.**.****. It's been around * weeks and I am continuously doing emails and calls but I am not getting any response regarding ref...
Jan 26, 2021 by Ankit Kumar
Air India - Refund not yet processed Closed
Booked a ticket from Hyderabad to muscat. But due to covid issues cancelled ticket in the month November it's almost *months till now refund was not received. Bloody fucking service by air India team. Worse airlines I have ever seen.......
Jan 26, 2021 by Chandra shekar Sabella
Air India - REFUND NOT received after 4 months of cancelling air ticket Closed
We asked for a refund after canceling air India ticket on *th august ****. The ticket was booked from Mumbai to London on *th September, I canceled the ticket due to a change of plans. After calling and emailing the Air India customer service t...
Jan 23, 2021 by Gaurish Katlana
Air India - Airline not refunding after flight cancelled due to Covid Open
Hi, My Spouse had booked flight for my Mother Mrs from Orbitz portal on **th March **** Starting from Ahmedabad (India) to Boston(USA) via New Delhi and New York on *th April **** and Return from Boston(USA) - Ahemdabad(India) on **/**/**** via...
Jan 20, 2021 by Parth
Air India - Refund not got processed for flight cancelled from Airline side Air India Closed
Our Air India flight was cancelled from Airline Side, one day before the travel dated **st Oct ****. The refund has not been initiated yet despite of multiple follow-ups. Since we have to travel urgently we booked he flight double the price.Sin...
Jan 19, 2021 by Radhika
Air India - Refund from Air India Not Received Since 1 year Open
I booked the to and fro flight between Delhi and Paris in October ****, while my travel dates were in April **** and return was in May ****. Due to covid restrictions air travel was not allowed across countries in that period. Since then I am ...
Jan 14, 2021 by Kaustubh Kant
Air India - Refund not received despite multiple promises Closed
I had booked my return ticket from Baroda to Delhi on ** Nov and * Dec. On **th the farmer protest tensions increased and I had to cancel my tickets last minute. The customer care agents (**-** of them) to whom I spoke on ** Nov stated that Air...
Jan 14, 2021 by Kamal chahal
Air India - Refund not received even after 6 months for business class ticket Open
I cancelled a business class international ticket from Delhi to Vancouver on **th July **** and I have not received refund yet. I have contacted customer care support multiple times and sent emails but have not received proper response or remed...
Jan 14, 2021 by Sneha Revunuru
Air India - Cancelled amount not refunded by airindia Open
I booked my flight tickets on air india official app from Goa to Bagdogra on feb ****. And my flight was on april *th. But due to some reason i prepone it on **th of march by paying extra money.but due to corona pandemic situation my flight got...
Jan 13, 2021 by Pradeep Pradhan
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Questions about Air India
Ask questions about Air India and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Air India?
0124 264 1407
What is Air India office address?
113, Airlines House, Gurudwara Rakabganj Road, Parliament Street, Delhi - 110001 (Behind All India Radio).
What is Air India customer care email?
Checkin@airindia.in
Where to find Air India discount coupons?
Who is the Owner / CEO of Air India?
J. R. D. Tata
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