File a Complaint against Air India
Case Details
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Resolution
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How to resolve Air India complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Air India?
If you are not satisfied with Air India, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Air India and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Air India
But before filing a complaint, you should
a. Contact the customer support of Air India first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Air India
Find the contact details of Air India to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
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Legal Network
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Case Details
Personal Info
Resolution
Air India - Air India has refunded money of cancelled flight Closed
I had booked Air tickets almost a year back with Air India, on **th March **** for my In laws and flights got cancelled due to Covid outbreak, though i had booked tickets through Travel agent, they are saying it is pending from Air India. When ...
Jan 11, 2021 by Gurusiddappa Athani
Air India - Air India Refund not paid Open
Ticket booked on ** October **** from Rome to Delhi (travel date Nov *) and canceled next day till now refund has not received, no response to emails, customer representative always lies and says random date that I would get my money on but go...
Jan 11, 2021 by Mohamad hidayath k p
Air India - Refund not paid Closed
Several escalation to contactus@airindia.in and ecommerce@airindia.in for refund of money is in vain. ...
Jan 08, 2021 by Preethi S pai
Air India - Refund Not received for cancelled flight ticket Open
Flight ticket was booked on ** sep **** and was cancelled on the same date (Eticket no. ************* &*************). As per discussion with customer care agent full amount should be refunded if cancelled within **hrs. It's been more than * mo...
Jan 07, 2021 by Sweta Rani
Air India - Refund Open
I tried to book a flight ticket on Air India Website on November **st, the money (**,***.**) got deducted from my account but the ticket was not issued. The tickets were getting booked fastly so I tried to book the ticket again on November **nd...
Jan 07, 2021 by udaygundeti
Air India - SALARY NOT PAID Closed
AIR INDIA HAS NOT PAID THE SALARY FOR HOME BASED JOB, INSTEAD CHARGED FOR MANY INVESTMENTS OF **,***/- TO TRANSFER THE SALALRY....
Jan 06, 2021 by kamakshi N
Air India - Ticket Refund Delayed 4 Months Open
Due to Air bubble dispute between India and Germany. * tickets booked during the time duration was cancelled by the company itself and refund was initiated. But still now they have not refunded the amount after following the claim process .Even...
Dec 31, 2020 by Gopalakrishnan Selvaraj
Air India - Cancelled ticket refund Closed
Dear All, Kindly be noted that since * months was contacting by email to airindia but no response please for my cancelled flight refund request is required for me urgently, so please refund me the amount ASAP. Regards...
Dec 29, 2020 by Anand Subramanian
Air India - Complain for Damage caused by Air India to my Luggage Open
Air India has damaged my Check In luggage upon my Arrival at Delhi Airport on **th November, **** from Bangalore via AI Flt No. ***. The damages are beyond repairable and the Airline has been very lack luster in there response towards my compla...
Dec 29, 2020 by Promett Mitra
Air India - Did not receive my refund for the ticket purchase Open
I applied for a full refund for my ** Oct flight which i purchased from air india from Vij-Fra, didn't receive the fund yet. Its been already * months and there is no proper response from AIR INDIA side. One of the agents told me that the refu...
Dec 28, 2020 by Bala Sai Sandeep Chamana
Air India - No response regarding cancelled Air India ticket refund Open
I am a NRI who bought a Air India Business Class ticket and cancelled it (acknowledged by Customer Care). I have since (** days) now heard about any official acknowledgement of cancellation or any information regarding refund. I have called the...
Dec 24, 2020 by Rajiv Patel
Air India - Air India refund Open
I called up air India coustomer care to book a ticket...they sent me a payment link on my mail id with pnr no and when I did the payment..the ticket did not get generated and the money got deducted from my Bank account and after that i have cal...
Dec 16, 2020 by Mayank Tyagi
My aged parents-in-law were stranded in Europe earlier this year during the Covid-related lockdown. They decided to return to India through the Vande Bharat Mission repatriation flights operated by Air India. However, they had to cancel their t...
Dec 14, 2020 by Srikanth Ramaswamy
Air India - Flight refund Open
I was supposed to travel from SFO to BLR via DEL. My flight was delayed by ** hours, so i cancelled the full itinerary and was told ticket was cancelled and send email ecommerce@airindia.in. I am getting no response through email and phone supp...
Dec 09, 2020 by Shreshta Besagarahalli Manu
Air India - Refund not recieved even after 3 months Closed
For my flight booked during lockdown, I was supposed to get my amount refunded which was Rs ****. Air India said that the amount has been refunded in october itself but there is no such transaction of refund or any credit entry shown in my acco...
Dec 06, 2020 by Shubhangi Bajpai
Air India - Air india Refund amount not giving Open
Air india not processing refund for more than *.* months now and customer service lie always saying refund initiated !!! Please help to get our hard earned money back from this airline. Tickets no - ************* and *************....
Dec 05, 2020 by SURAJ
Air India - Refund not received for cancelled ticket Closed
Refund not received for canceled ticket. E-ticket No:- *************...
Dec 04, 2020 by Ayushi Singh
Air India - Refund not received Closed
I have contacted Air India e-commerce regarding the refund of my ticked for travel to UK in May ****. I keep getting told that the refund has been initiated but nothing has been paid into my account. Air India has not provided proof/tracking de...
Nov 25, 2020 by Peter Boasman
Air India - Air India Refund Not Received Since 230 Days Closed
The request for refund of my cancelled ticket from Dubai to Chennai PNR No. HXBR*, Eticket No. ************* of amount Dhs. ****/-, cancelled on **-**-**** has been pending since *** days now with email acknowledgement from Air India. As in Air...
Nov 24, 2020 by Sadiq Batcha
Air India - Refund of canceled Air India ticket Open
Dear Sir/Madam, I was trying to book the ticket for july *th ****, London to Bengaluru using Air India website. I had made the payment, money was deducted and it resulted in an error page. Because of which I had booked another ticket. There wa...
Nov 23, 2020 by Nanda Vasant Nayak
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Questions about Air India
Ask questions about Air India and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Air India?
0124 264 1407
What is Air India office address?
113, Airlines House, Gurudwara Rakabganj Road, Parliament Street, Delhi - 110001 (Behind All India Radio).
What is Air India customer care email?
Checkin@airindia.in
Where to find Air India discount coupons?
Who is the Owner / CEO of Air India?
J. R. D. Tata
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