File a Complaint against Air India
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Air India?
If you are not satisfied with Air India, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Air India and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Air India
But before filing a complaint, you should
a. Contact the customer support of Air India first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Air India
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Case Details
Personal Info
Resolution
Air India - AIR INDIA NOT RESCHEDULING THE TICKETS DURING PANDEMIC Closed
As i write this i did try your AirIndia support number +** ********** i was connected * times (Recorded calls) , some guys picked and * times and listened to my concern of rescheduling my ticket and after that asked me to hold the line and the...
May 09, 2021 by Srinivas
Air India - REFUND NOR RECIEVED YET Open
Booking Reference : HBKRV PASSENGER NAME TICKET NO PRANAB KUMAR BEHERA ************* SUJATA BEHERA ************* MANOJ KUMAR PANIGRAHI ...
May 08, 2021 by ANUBHAB PANIGRAHI
Air India - Refund not received Closed
I have booked four tickets from Bhuj to Mumbai in April **** directly through Air India but due to covid ** flight was cancelled and Air has given surerity that they refund money as soon as possible but till date single penny is not refunded ki...
May 06, 2021 by Hiren Rajgor
Air India - Did not reschedule my air india flight Open
I booked the flight by Air India from Dibrugarh to Patna for *th May ****(PNR - J*HRX). But the Bihar govt suddenly announced lockdown. So I wanted to reschedule the flight. I almost tried ~* hr to Air Inida customer care, they kept forwarding ...
May 05, 2021 by Ravish Jayswal
Air India - Refund without penalty Open
i had issued tickets ***-**********-* on **apr** for travel on **may** bengaluru san francisco bengaluru. total fare paid Rs *,**,***/- CLIENTS WERE MRS CHANDRA PRASAD & MR SAIPRASAD ML . USA BROUGHT A PROCLAMATION AND BANNED ALL FLIGHT...
May 05, 2021 by UDAY KARNAD
Air India - Regarding refund of airline charges Closed
My TRIP ID was ************ and journey date was **/**/**** from chennai to agartala, We were three passengers. Ticket Numbers are *************, ************* and *************. Total amount of Rs.****/-was paid to clertrip. The flight was can...
May 02, 2021 by Manoj M
Air India - Refund from Air India not received since sep 2020 Closed
dear sir I have booked a ticket for my in-laws from Toronto to vijayawada in **Sep ****** on Air India and cancelled the ticket but still my refund amount is pending with air India.I have already sent many emails for my due refund but still n...
Apr 26, 2021 by Rajana Sudheer Kumar
Air India - Full refund for Flight rescheduled Closed
Hi My Booking reference number of AIR INDIA from Delhi to portblair is HF*VN, which is rescheduled after the booking and now AIR INDIA is not refunding the full amount which is against the policy. Please look into this matter and declare a ful...
Apr 24, 2021 by ROHIT
Air India - No updates on Refund Open
My Air india Flight AI*** from Mumbai to Nagpur *st May **** was canceled by Air India due to operational issues. Received the mail for same. Then when trying to reach customer care they are not responding. Cutting down the calls, asking to sen...
Apr 24, 2021 by Gaurav Jalan
Air India - REFUND NOT RECEIVED Open
Dear Sir/ Madam This is regarding my cancellation of PNR Z**C*. I had my travel from Indore to Mumbai for ** February, ****. For passenger Nihar Anand. I had asked for cancellation of the same on ** February,****. According to the com...
Apr 20, 2021 by Nihar Anand
Dear Team, I am writing this email as a complaint as I was misguided by Air India Airport Officials on Mumbai Airport on the information regarding RT-PCR test result validity for travel from Mumbai to Abu Dhabi. I had my Air India flight...
Apr 19, 2021 by Kunj Shah
Air India - CANCELED FLIGHT NO REFUND Open
FEBRUARY ** FLIGHT CANCELED AMRITSAR TO BIRMINGHAM...
Apr 19, 2021 by Jang bahadur Singh
Air India - Refund of air tickets Closed
his is an official complaint regarding the absolutely callous attitude of Air India I had booked ticked through Paytm for travel to and fro Bangalore in June ****. Both the flights were cancelled by Air India considering the pandemic sit...
Apr 18, 2021 by Aarti Arora
Air India - Refund Open
Dear Sir, In continuation to trailing e mails, it is submitted that I had booking of following connecting flights of air India as per my official commitments- *. From Vishakhapatnam to Mumbai by AI date of journey- **.*.** dept **** hrs *. ...
Apr 17, 2021 by ARUN R KULKARNI
Air India - Refund not yet received Closed
Due to Covid ** my flight was cancelled, I requested them to cancel my ticket and refund the money. The cancellation was done via AirIndia call centre. For refund they advised me to drop an email to ecommerce@airindia.in, which I did. ...
Apr 16, 2021 by brijesh
Air India - Refund Open
dear sir, in continuation to attached email, its submitted that i had Air India flight booking in AI *** PNR- JBWYE DOJ **.*.** from Vishakapatanm to Mumbai schedule dept at **** hrs on **.*.**. the above travel is revised and confirmed to Air...
Apr 16, 2021 by ARUN R KULKARNI
Air India - Flight Cancelled Money still not refunded back Closed
Dear Sir/Madam, Air India canceled the flight From Pune to Ahmedabad Flight number AI-***,on **th May **** at **:** on which I had booked from Make my trip agent and paid for a ticket. I am therefore filing a complaint on behalf of...
Apr 15, 2021 by Tejas Mehta
Air India - REFUND Open
DEAR SIR, I HAD A AIR TICKET BOOKING FOR AI **** DATE OF JOURNEY *.*.** FROM BENGALURU TO BELAGAVI. KINDLY ARRANGE TO REFUND AS AIR INDIA AI **** IS CANCELLED DUE TO OPERATIONAL REASONS BY AIR LINES....
Apr 15, 2021 by ARUN R KULKARNI
Air India - Refund not processed Open
The BOM-UDR flight was cancelled due to Covid-** and after sending several emails still I have not received any refund amount. I Received the below email from Air India on *nd Feb**** but after * month also I didn't receive the refund and now ...
Apr 14, 2021 by Mufaddal Shabbir Jawdawala
Air India - During booking of air india ticket amount deducted but booking not confirmed Closed
I tried to book domestic air india flight ticket from visakhapatnam to delhi via flight number AI *** economy class. While booking payment was successful but on completion of payment air india web page showing error message ie "multiple window"...
Apr 13, 2021 by Amit singh
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Questions about Air India
Ask questions about Air India and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Air India?
0124 264 1407
What is Air India office address?
113, Airlines House, Gurudwara Rakabganj Road, Parliament Street, Delhi - 110001 (Behind All India Radio).
What is Air India customer care email?
Checkin@airindia.in
Where to find Air India discount coupons?
Who is the Owner / CEO of Air India?
J. R. D. Tata
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