File a Complaint against Air India
Case Details
Personal Info
Resolution
If you are searching for Air India Review on internet then you have reached the right place. You can read the full Air India Reviews here. Get answer to questions like if Air India is real or fake? Air India is legit or scam? if Air India is safe? All Air India reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Air India so that it help others to make wise decisions. The Consumer satisfaction score of Air India is 39.83% because out of 477 consumer complaints, only 190 are resolved.
How to resolve Air India complaints online
If you want to complain about a problem that relates to Air India, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
Get refund, replacement or compensation from Air India by using Voxya now.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Air India?
If you are not satisfied with Air India, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Air India and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Air India
But before filing a complaint, you should
a. Contact the customer support of Air India first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Air India
Find the contact details of Air India to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against Air India to get their attention on your complaint
Business Network
Use Voxya to connect to the right person in Air India to resolve your issue quickly. Hundreds of companies are already registered at our platform and actively resolving customer issues.
Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
Air India - Air India delaying refund of cancelled flight Open
Air India has been delaying our refund on the flights which have been cancelled by the Airlines due to the ongoing COVID** Pandemic. It has been ** months now and we have not been able to get a refund on our tickets. The only option Air India h...
Apr 09, 2021 by Avinash Sirsath
Air India - Refund not received Closed
Due to unavoidable circumstances(corona) I had to cancel my ticket on **-**-****. I contacted Air India customer care for refund, they are saying the amount is refunded. Even i confirm with the bank, nothing is refunded. ...
Apr 05, 2021 by Mayank Mittal
Air India - Refund not received Open
I had cancelled my tickets from Hyderabad to Kolkata with PNR J*CRX on the **th of March. Please let me know when I can receive the refund. Please find attached my details PNR: J*CRX Ticket & Passenger Details: ************* - PRADI...
Apr 04, 2021 by Avishek Basu Mallick
Air India - Cleaning sensitization Closed
As I am traveling from Air India flight AI *** seat **A on ** Apt **. While I come to sat on my seat, it's seem very dirty and not cleaned properly. As the current situation very worst due to Covid pendamic. It's the balance of GOI guideline. I...
Apr 03, 2021 by Lalit Kumar
Air India - Not got the refund Closed
Hi Team, I booked the air India flight for **th of April from LKO - JAIPUR on the Air India App but due to change in the plans we had to cancel the booking. Flight was fully refundable but still we haven't got the money back. When called the...
Apr 02, 2021 by Purnima Awasthi
Air India - Air India Cash refund for Failed ticket booking Open
I had tried to book a Flight from London to to Kochi from AIrIndia Website on **/**/****. However, the transaction failed and Ticket was not generated. The cash was deducted from my bank account. The cash has not been refunded until now and ...
Mar 31, 2021 by Abdul Razack Kunnummal Madathodi
Air India - Over charged and force upgrade of ticket Open
Problem * :- E-ticket reference - *************C* – Travel date – Dec -**-****. Economy flexi saver class include (change fee ) Passenger Name : Senthamarai Kannan Swaminathan From - To : Toronto - Cochin After I had to res...
Mar 29, 2021 by SENTHAMARAI KANNAN SWAMINATHAN
Air India - Refund of cancellation of my ticket Open
I booked a flight from kochi to delhi on ** feb **** and cancelled on same day for some personal reasons.The Departure date of flight was ** February **:** pm from kochi and flight number was AI***. I called air India customer executives many ...
Mar 28, 2021 by Kartik Sehrawat
Air India - Refund pending since April 2020 Open
I have booked three tickets from Air India on **th May **** and the flight was cancelled due to lockdown. I did multiple follow-ups on customer care and air India email id "ecommerce@airindia.in". However, nobody even bothers to give a p...
Mar 27, 2021 by Varun Pokhriyal
I had my return ticket on March **th for which I called customer care and informed to keep ticket open on **th March. He acknowledged that I can reschedule anytime before April **th. But when I called on March **th to reschedule ticket they are...
Mar 25, 2021 by Janardhan reddy bandi
Air India - Refund not provided Open
I am writing to you to raise an issue about: Air India Flights The issue that I have experienced was: I had booked my ticket from Mumbai to Bangalore for Feb **th, using my Reward points. Around *** Rs was deducted and I was provided the PNR n...
Mar 23, 2021 by Mukund Kulkarni
Air India - Refund not intiated Closed
Dear Sir, Online pre booking seat charges of Rs. ****/- two times i.e. Rs.****/- deducted by Air india on dt **.**.**** and not refunded till date, the same was a failed transactions and pertaining to flight from Guwahati to Kolkata flight n...
Mar 22, 2021 by GAYAN TIWARY
Air India - Refund ticket Closed
Dear sir/madam I booked my flight from Kozhikode to Delhi (travelling date ** April ****) on ** Feb ****. Since, pandemic broke out all flights were cancelled. I have written a number of mails to Air India sent to their id ecommerce@airindia f...
Mar 22, 2021 by Sivadasan
Air India - Harrasment due to not intimate the Flight reschedule Closed
I had a booking in Air India flight on **nd March ****, flight no AI **** booking done on **sy March ****.but during web checkinh they chage the flight to *I **** bearing the PNR: JNLLR. So for that no information regarding flight change as we...
Mar 22, 2021 by SANJIT JANA
Air India - Air India Refund Closed
Dear Sir, The details pertaining to ticket nos have also been mentioned. Ticket no * ************* ( Full refund authorised as the schedule of flight got changed at last moment) Ticket no * ************* , **********...
Mar 21, 2021 by SS Nanda
Air India - Refund not given by AI even after 7 months of cancellation of flight ticket Open
Had cancelled AI’s international - * economic class tickets(fare Rs**,***/-) in Sept**** and * business class tickets (fare Rs *.** lakhs) in Nov **** (of ours) and was told by AI that the refund after deducting cancellation charges of ****/-...
Mar 21, 2021 by Dr Pradeepkumar K.S.
Air India - Refund of air fare not done Open
As per the cancellation rules at the time of booking, no show or cancellation of ticket before * Hrs. in considered as no show and taxes will be refunded as per the guidelines given on flipkart, even after following up several times with flipka...
Mar 19, 2021 by Somanath Nagaraj Pandith
Air India - Air india refund not issued Closed
I have booked and canceled * tickets with Air India and all of them are eligible for refund, but I haven't got the refund for any of them. * tickets were booked and canceled in Dec **th, **** and still I haven't got a refund in spite of followi...
Mar 17, 2021 by Nancy Ratnakar
Air India - Refund is not credited yet Air India International travel Open
I booked a ticker in Air India mobile app on Jan **th from ORD to VGA for Feb *th and cancelled it. It has been more than ** days and I still haven’t received the refund. I sent numerous emails to mobilebookings@airindia.in with zero response...
Mar 17, 2021 by Srihari Durgi
Air India - Not received refund of cancelled international ticket Open
-> I had booked a ticket last year on **th Nov, **** for a round flight for *th Feb, **** from London, Heathrow Airport to Kolkata (CCU) and return on **th Feb. -> I went ahead and cancelled my ticket on *th Jan, which led to deduction of £**...
Mar 17, 2021 by Madhumita
Are you Air India?
Are you Lawyer?
Questions about Air India
Ask questions about Air India and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Air India?
0124 264 1407
What is Air India office address?
113, Airlines House, Gurudwara Rakabganj Road, Parliament Street, Delhi - 110001 (Behind All India Radio).
What is Air India customer care email?
Checkin@airindia.in
Where to find Air India discount coupons?
Who is the Owner / CEO of Air India?
J. R. D. Tata
Submit a new Question