Air India - Air India ticket refund ^Open

I booked * tickets for my parents to travel from Bengaluru to Chennai in AI-*** expected to depart from Bengaluru on **th May **** at *:** PM. We got a call from Air India on **th may night around **pm updating that the flight was cancelled an...

Jul 08, 2020 by Sridaran

Air India - Amount charged twice for flight ticket ^Open

Actually i went to UK on work purpose and wanted to travel back to India by Air india Vande bharat mission , So tried to book a ticket on **-**-**** , For date **-**-**** from UK to Hyderabad using my credit card , This booking is failed after ...

Jul 07, 2020 by Bharat Kannikanti

Air India - Ticket Cancellation Refund Air India ^Open

I have not received the cancellation refund amount from Air India for the tickets No. *************, ************* & ************* (flight from BOM to GAU via CCU)and *************, *************, ************* (flight from GAU to BOM via DEL...

Jul 06, 2020 by A. Gourav Rao

Air India - Refund not made ^Open

PNR No. JWPGG cancelled duringh ** Mar ****. Refund not yet credited. Several request made but no use.I also contact UDCHALO site where I booked by above ticket.They say Air India not yet processed cancel amount...

Jul 06, 2020 by jayaprakash kp

Air India - Air india issue me a ticket delhi to nyc usa but charge me amritsar to nyc ^Open

I buy air india RT ticket nyc us to amritsar return date was ** april **** same time india enforce lock down because covid -** after that AI issue me new one way ticket for * July **** thay charge me again rupee ***** I was already paid RT far...

Jul 01, 2020 by Manmohan singh

Air India - Refund of cancelled tickets by Air India ^Open

I had purchased tickets on **/**/**** for the travel of my wife and daughter from Visakhapatnam to Port Blair on **/**/****. Since it was learnt that the flights were being cancelled due to COVID-** pandemic, i made the cancellation on the same...

Jun 27, 2020 by S. Vinod

Air India - Hefty charges no refund in over a month ^Open

The facts of the matter are: *. I purchased a one way extremely over-priced ticket from Air India website from Delhi to Frankfurt on **th May **** for **th May ****. The e-ticket no. ************* was priced at a whooping INR **,***. *. Air I...

Jun 27, 2020 by Vasundhara Bhatia

Air India - Refund Against Cancellation of Air India Flight ^Open

I bought two return tickets online from Air India from New Delhi to Chicago and return. I with my wife departed from New Delhi to Chicago on *th December **** to spend some time at our son's place of residence at Cincinnati, Ohio, USA. Our retu...

Jun 26, 2020 by Ashok Gupta

Air India - Air India Ticket Refund ^Open

Booked an Air India flight on Vande Bharat Mission from Delhi to Washington and cancelled it * days later due to personal reasons. The flight was a good ** days away. As per the process I was to cancel the ticket from the Air India customer car...

Jun 25, 2020 by Manjunath G

Air India - Preferred seat not provided but charged ^Open

I was charged ₹**** for seat **j on flight AI**** (WASHINGTON TO DELHI) on ** June ****. However I was not given that seat and allotted a random seat at the back....

Jun 20, 2020 by Ankan Kundu

Air India - Refund of ticket refused after flight cancellation due to covid19 ^Open

I have booked two return tickets from Trivandrum to New Delhi on AirIndia through Make my trip in December, ****. Onward journy on */**/**** and return on **/**/****. Paid Rs*****/- to Make my trip. As the flights were cancelled due to covid-*...

Jun 19, 2020 by Mohan K

Air India - Full Refund From Air India ^Open

Bought * tickets, each ticket includes three persons (total amount Rs. ***** approx) from Air India for trips from Delhi to Srinagar, Srinagar to Delhi and Delhi to Guwahati on dated **th April, **th April ****, but due to COVID all flights we...

Jun 18, 2020 by Md Ariful Hoque

Air India - Refund not received ^Open

I Aniket Mehta booked an e ticket flying from Delhi to Patna dated ** may**** with E ticket no: ************* issued on *rd april ****,however due to lockdown my college got closed early,so I re-schedule the ticket on*st May ****,however due e...

Jun 16, 2020 by Aniket Mehta

Air India - Credit Card Debited Twice ^Open

My credit card was debited twice for a booking and * tickets were issued. I want to cancel one ticket and get refund for the same. Dropped multiple emails to air india, but no response so far....

Jun 16, 2020 by Ankur Mittal

Air India - Air India Adjustment of Cancelled Flight due to lockdown ^Closed

Hi My flight from DEL-SFO was cancelled by air india, due to locked down in india. Now i have booked the another flight from air india from DEL-SFO under the same name. While booking there is no way you can mention your earlier booking as A...

Jun 14, 2020 by Rajat Sharma

Air India - Yatra Refund for Cancelled Flight ^Closed

I have been calling/ mailing everyday but no response from Yatra and Air India ,my ticket has been cancelled and new tickets I need to book using the protection refund money,how to avail that let me know urgently,no response from YATRA as well,...

Jun 12, 2020 by Akash Pal

Air India - No full refund as flight canceled by airline ^Closed

I booked ticket traveling to San Francisco from Delhi on ** june **** and return also As international flight are not running But airlines chargingme almost ***** for cancelation charge ...

Jun 12, 2020 by Rohit

Air India - Refund from Air India for cancelled flight not received ^Open

I had a ticket from Ranchi To Delhi on **th may and delhi to jammu on **th may **** ( PNR HQYKT)Due to cancellation of Flight from Ranchi to Delhi i cancelled my ticket on **TH but no refund received till date ...

Jun 08, 2020 by Binay Kumar

Air India - Air India not issuing refund for cancelled flight ^Open

I have booked a ticket NO ************* having PNR JZMMX for CCU-DED on **Mar ****. The Flight was cancelled by Air India. But I have not received the refund. I have raised complaint on contactus@airindia.in vide ticket no ********, ******** an...

Jun 05, 2020 by Pawan Ranjan

Air India - Cancelled COKBLR Flight AI9506 without any information ^Open

I have booked Air India flight AI-**** , PNR is Z**FB , booking ID:NF**************, E-ticket number:***-**********, I tried for web checking with self health declaration and never issued e boarding for the same, due to Covid ** the flight ha...

May 29, 2020 by VENUGOPAL S K

Air India - Cancellation of ticket ^Closed

I had made a booking for Bangalore to Delhi on *th May(The e-ticket no. is *************) which was canceled due to the COVID-** lockdown. I tried to Customer Support on the next following day to get confirmation of my ticket but didn't get an...

May 25, 2020 by Mridul Singh

Air India - Air India not refund cancelled tickets money ^Open

I had a booking from Delhi to San Francisco on **th March, **** and return on *th June, ****. But because of the COVID-** situation, I had to contact the customer care and cancel my tickets on **nd March, ****. I booked my tickets from a trave...

May 25, 2020 by Akhauri Prateek Shekhar

Air India - Delay in refunding ^Open

I spent AED.*** + my FFP points ***** to upgrade to Business Class. My flight was cancelled by the Airlines (DXB **- Mar -- COK-** Apr) After receiving the info from Airlines, I cancelled the ticket on ** Mar at Dubai office. They told me to wr...

May 17, 2020 by Shibu Kottarathil Mammen

Air India - Refund not given by airline for cancelled ticket by the airline ^Open

I had booked a connecting flight through air india website on ** feb **** Flight details: AI *** from indore to delhi on ** may **** and AI*** from delhi to guwahati on ** Jun **** (PNR JC*KN) ...

May 06, 2020 by Ajay kumar

Air India - Not refunding Money ^Closed

I booked my flight through Air India to travel to Melbourne on **th May, now the lockdown has been extended the airline is not refunding my money. I have to book another flight to travel back can’t get my money back from the airlines....

May 04, 2020 by Jasvinder singh Dhir

Air India - No Refund still Flight got Cancelled ^Open

I had booked the ticket to fly on *st May before lock down but due to lock down flight got cancelled now i don't have any plan to travel till next ** April **.But air India is not giving full refund also not giving the same date ticket of next ...

May 04, 2020 by Prem Kumar Prasad

Air India - Air India Not refunding my money ^Open

I had two tickets booked for a trip from GAU-BLR. The flights were cancelled due to lockdown. I’m asking for a refund and not getting it. I’m told that I will be allowed to reschedule my flight but without origin sector (GAU) change and nam...

May 02, 2020 by Saransh Dugar

Air India - Air India not refunding my money ^Closed

I have two tickets booked for a trip from BOM-VNS . The flights are cancelled due to lockdown. I’m asking for a refund and not getting it. I’m told the amount would be held by Air India as a coupon for future use and to be used by September...

Apr 30, 2020 by Ashish

Air India - Air India not refunding my money ^Open

I have two tickets booked for round trip from CCU-DEL(** April-** May).The flights are cancelled due to lockdown. I’m asking for a refund and not getting it. I’m told the amount would be held by Air India as a coupon for future use and to b...

Apr 22, 2020 by Riya Bhowmick

Air India - Full refund not received ^Closed

I have booked direct air indis flight from Hyderabad to hubli and the journey time was *.** hrs. After few days i got message stating flight has been rescheduled. So i contacted airline and customer associate said that direct flight has been ca...

Apr 19, 2020 by Girish bhat

Air India - Refund of air India flight for lockdown duration ^Closed

Booked air India return flight ( Melbourne- Delhi) on *- Aug-**** for ** March **** -** April **** through makemytrip. Makemytrip reference number NN************* and PNR Z*TL*, Makemytrip reference number NN************* and PNR Z*TZD. Rai...

Apr 19, 2020 by Varsha

Air India - Air India not refunding money for autocancelled flights due to ^Open

Air India has auto-cancelled my bi-directional tickets between US<->India due to COVID** lockdown, but are not refunding the amount back to me. The only option given is to reschedule the tickets. My situation was to travel during April and I ...

Apr 19, 2020 by Sudhakaran Subramanian

Air India - Airline refused for refund ^Closed

Services cancelled due to covid I booked consessional fare fir they refused me for refund and told that I can book next flight by paying difference of fare.as flight cancelled from their side they refused to pay the amt.my pnr number is YZB...

Apr 18, 2020 by Pankaj soni

Air India - Refund not issued for cancelled flight ^Open

I made a reservation on March-**th for a one-way ticket from Bangalore to Chicago for the travel date of April-**th. Within * days. Air India put all their bookings for April on-hold. They were also not answering customer service number for any...

Apr 15, 2020 by Ravi Samandur

Air India - Air India flight ticket refund ^Open

Dear Team, My Tickets nos are ************* and ************* , PNR no is Z*HW*, Date of ticket is **-**-****. I have books flight ticket from Dubai to Hyderabad for my wife and daughter, Flights got cancelled due to lockdown in Indi...

Apr 14, 2020 by K Dilip Kumar

Air India - Refund of tickets ^Open

Dear Sir/ Madam, *. I'd booked a ticket for two passengers from Chandigarh to New Delhi on ** Apr ** for travel on ** Apr **. *. In the wake of covid-**, All Air India flights have been suspended till ** Apr **. The said decision was an...

Apr 09, 2020 by Siddharth Singh

Air India - Air fare refund due to flight postponed Delayed for long hour by Air lines ^Closed

I had booked ticket for TRZ- MAA, for **th Jan'****, flight's actual departure schedule was **.** hrs, But I received successive messages on **th stating the flight was postponed for ** hrs, I had called Air-India's call center number , mysel...

Apr 06, 2020 by SRIDHAR RAGHAVENDRAN

Air India - Refund not received ^Open

I have booked return ticket of Air India flight for Ahmedabad to Toronto sector for Travel dates **th April to **th May. Now Air India has cancelled this flight. So I demanded refund of the paid amount, but they are denying refund and telling...

Apr 05, 2020 by Dhruv Virajkumar Jani

Air India - Air India cancelled Flight No Refund Price Gouging in Covid19 ^Open

I booked air india flight for my parents on April *rd **** from Delhi to NewYork, Due to Covid-** flight is cancelled, Now I am asking for refund, they are deducting **,*** per ticket for cancellation, Which is against the Aviation law in any c...

Mar 27, 2020 by Aman Bindal

Air India - Tickets Money Not Refunded ^Open

I have booked my flight from Coimbatore - Delhi On **th March ****. I have to cancel my ticket because of emergency declared by government of India. I am stuck in a place and not able to leave anywhere as the trains and buses are cancelled. Go...

Mar 27, 2020 by Nikit Jain

Air India - Epidemic Cancellation Full Refund ^Open

Sir, Due to Pandemic corona virus Alert I have changed my plan to travel on a booked Air India flight ticket Trip ID : ************, PNR : JXHZD dated **.**.****. PUNE - NEW DELHI. I have mailed the Air India authorities to cancel my ticket a...

Mar 26, 2020 by Atanu Bhattacharya

Air India - Airline ^Open

I booked a flight ticket from Air India for ** pax. The flight was schdule to depart on **th march ****, but due to corona effect, all flights get cancelled. I called several times to Air india customer care, i waited around * & * hours waiti...

Mar 24, 2020 by RANJEET KUMAR

Air India - Cancellation request Due to Flight Misconnection Cancellation PNR HHCXL travel for March ^Open

I have booked JAIPUR TO GOA tickets for **th March. Checked Ticket status it is showing Misconnection. I have approched travel agency for refund but they are unable to process full refund. As airline not permitted full refund. Also calle...

Mar 23, 2020 by sandeep goyal

Air India - Not reply by air India for more than 24 hours even after more than 3 mails ^Closed

I was trying to contact air India customer care for cancellation / reschduling my flight due to covid-** For more than last ** hours but they did not respond even I continued call for * hours. I also mailed them at different three emails but t...

Mar 22, 2020 by Yogender Singh

Air India - Ticket money is not refunded due to Corona Virus ^Open

I booked my round trip to Vijayawada for my exam on **th and **th March. But then, Government passed the order of shutting down all the cities till **st. That's why my exam got postponed. I requested airlines to cancel my tickets and give me f...

Mar 19, 2020 by Divya Rani

Air India - Air Ticket delivered after 7 hours client gone no refund no call attended ^Closed

I am a travel agent. I booked an Air ticket for my client on **th March, * PM from Happyeasygo. It takes only * mins to book a ticket. They sent a ticket after * hours. My client had already gone after waiting for * hour. I tried calling them *...

Mar 19, 2020 by Fahad Ali Khan

Air India - Refund due to pandemic COVID19 ^Open

Dear sir/madam, Kindly consider my request at the earliest as I am not getting any revert from airindia regarding my queries. Nobody is answering to the phone calls on either customer care numbers or if connected,they are disconnecting with re...

Mar 18, 2020 by Shakti aswal

Air India - Refund not received ^Open

Had cancelled my ticket due to change of plan. It was ***% refundable ticket. Ticket was cancelled on **th Feb, and as per timelines mentioned on Air India wesbite, I was suposed to get the refund back in my card within ** days, which ended on ...

Mar 16, 2020 by Rahul Mathur

Air India - Refund of cancelled ticket ^Open

Dear Sir I had booked Flight AI-*** from Delhi to Guwahati for **.**.**** PNR is YG*HS E-Ticket no- *************C* Name: SUNIL KUMAR VERMA I had received the message (on **.**.**** at **** HRS. ) that flight is rescheduled at **...

Mar 16, 2020 by sunil kr verma

Air India - Denial of support from Air India ^Closed

Have been trying to get in touch with Air India for the past * days calling them on their numbers and waiting for over *+ hours. However, they just don't resolve my issue. He puts me on hold telling that he is retrieving my details and then tel...

Mar 16, 2020 by Rupesh Jain

Air India - Flight ticket not refunded ^Open

I booked a flight and cancelled it within ** hours of booking but I didn't get the refund. Even though I called the customer service, it is always busy. ...

Mar 14, 2020 by Pooja Nalluswamy

Air India - Booking not confirmed ^Closed

Sir/Madam I, Anirudh Ranawat , had booked a seat in flight AI *** from Visakhapatnam to New Delhi at ****h. Payment was made through UPI from UPI id **********@ybl for **** INR. Ref no. ICIc*fd**f*e*f***f**f**dde*b*e*b*eb Paid to billdeskpg...

Mar 14, 2020 by Anirudh Singh Ranawat

Air India - Air India Refund issue ^Open

This is regarding the Booking reference no (PNR): J**T* for the flight ticket that I booked on Feb *th **** Ticket Numbers : ***-**********, ***-**********, ***-**********, ***-********** I have cancelled this booking on Feb *th around ...

Mar 14, 2020 by Krishna Kishore Kallamadi

Air India - Non refund of flight ticket money ^Closed

i cancelled my tickets before flight took off and spoken to customer care thrice and they confirmed that my tickets are cancelled. money has not been refunded till now even after** days. airindia email team donot respond even after * reminders...

Mar 14, 2020 by anil kkadyan

Air India - Deducted money from the account but Ticket not generated ^Open

On ** March ****, I tried to book a ticket online from the Air India website. Money got deducted from the account but I didn't receive the ticket. I sent an email and contacted customer support but I didn't get any response or refund from there...

Mar 13, 2020 by Tejas Sangoi

Air India - My Singapore airindia flight delayed 1 day ^Open

Dear, I booked air india flight from Chennai to Singapore -AIR INDIA AI *** flight on **th april friday **.** am boarding. but this guys delayed my travel to next day means **th april **.** flight due to reason -impacted. i don't know wha...

Mar 12, 2020 by pavan kumar a

Air India - Itinerary not yet shown ^Closed

I had made payment of **** for an Air India ticket from Delhi to Kannur on **nd may ****. But after the payment they doesnt shown me the itinerary or e ticket neither in email nor in their website....

Mar 12, 2020 by Reshma PV

Air India - Refund of Canceled Flight ^Open

Yet to Receive Refund of the cancelled Flight - *.* Years Back...

Mar 11, 2020 by Vishwas Surana

Air India - Luggage not delivered ^Closed

On **st February I was travelling to Visakhapatnam from New Delhi. Initially the AI flight departure time was **** hours, later they delayed it and the flight was supposed to departure at **** hours. I reached AI counter at **** hours, they sai...

Mar 03, 2020 by Deepak Kumar

Air India - Flight late ^Closed

The AIR INDIA flight no. AI-*** from Nagpur to Mumbai dated *nd of March **** was supposed to leave at *:** PM from Nagpur and reach Mumbai at **:** PM is delayed. I got a message from AIR INDIA mentioning that it was delayed and would at now d...

Mar 02, 2020 by Shanit Chahande

Air India - Missed flight due to Airline negligence ^Open

My wife was denied boarding at Dammam Airport by Air India. She reported on time & reported to the mentioned gate **. Gate No. was changed but not informed via screen display, announcement & in person. There were no announcements done by Airlin...

Mar 01, 2020 by MANPREET SINGH SODHI

Air India - Flight Cancellation not informed ^Open

*. I booked tickets for my son to travel from New Delhi to Birmingham via Amritsar on **rd April’** *. We logged into do web check in on **st April and found that flight from New Delhi to Amritsar is on time while flight to Birmingham stands...

Feb 20, 2020 by Ripudaman Magon

Air India - Deducted money from the account but Ticket not generated ^Closed

I booked the ticket on-line from air india website and my money got deducted from the account but I didn't recieve any confirmation regarding my travelling.i sent a mail.. but I didn't get any response from there. ...

Feb 17, 2020 by Rekha rani

Air India - Miscommunication by the airline ^Open

I had a flight on **th Jan from chandigarh to pune. It was a connecting flight. So first flight was of Air India and another one was of Air asia. The timing of first flight was **:** but it get delayed by one hour i.e. **:** and the flight came...

Feb 11, 2020 by Aparna Sharma

Air India - Charged excessive amount for cabin luggage without receipt ^Open

I was travelling on Air India flight from Pune - Delhi - Stockholm. On Delhi airport, when I was about to board the flight, I was asked to wait for checking the cabin luggage weight. Ideally it should have been checked when I submitted my Chec...

Jan 20, 2020 by Ashwin Vijaykumar Choudhari

Air India - Amount not refunded ^Closed

I haven't received refund for the ticket cancelled on **th December, **** details for the same is mentioned below, Details DATE OF ISSUE: **OCT** E-TICKET NUMBER: ************* RLOC: AI YCM*G NAME OF PASSENGER: SIN...

Jan 16, 2020 by Shweta

Air India - Monetary Loss because of airline ^Open

This is for your information that I planned a trip to go to Port Blair from my workplace Jammu with my family on the **th of December, ****. I purchased my ticket from Make my trip. The journey comprised the first sector with Air India from Jam...

Jan 15, 2020 by ANINDYA GOSWAMI

Air India - Preferred Seat Refund for PNR ^Open

My Air India ticket bearing PNR-Z*R*L was cancelled by Air India. I have been requesting Air India for the refund of preferred seat assigned ever since through the email Id-ecommerce@airindia.in. But Air India hasn't responded for any of my ma...

Jan 06, 2020 by KIRAN KUMAR C

Air India - Non Refund of Air Ticket cancelled ^Closed

Air India tickets Booking reference No. Y***D cancelled on **.**.** but refund not credited till date I.e.**.**.****....

Jan 04, 2020 by Ram Dutta

Air India - Flight delay ^Closed

Hello, My PNR number is H**VV (*************C*) and I travelled from Muscat to Mumbai on **.**.** via flight AI-***. The flight departed * hours late, as a result of which * other passengers and I missed our connecting flights from Mumbai to...

Dec 25, 2019 by Sabeena

Air India - Payment deducted ticket not booked ^Open

I was booking a flight when the payment showed an error and the ticket wasn't booked. So then i booked again and i received the tickets and confirmation for this one. However, the bank sent me messages that the money got deducted twice even tho...

Dec 12, 2019 by Shivangi stuti

Air India - Lost baggage with Air India ^Open

Dear all, I traveled with Air India from Frankfurt to Delhi on July *th, **** and they lost one of my bags and one of them was damaged. From that day and on wards I am trying to get filed a complaint which they are refusing to do, they are a...

Dec 08, 2019 by Hari Shankar Mahato

Air India - No refund from Air India ^Open

I booked Air India tickets on *st-Dec-**** and due to some reason I cancelled it after * hours. Since then I am following up with Air India for refund but I have not received any response to my email from Air India neither my calls has been rec...

Dec 08, 2019 by Dhara

Air India - Air india is not accepting medical waiver for me and my family ^Open

I had a flight from new delhi to srinagar on *th dec ****. My wife and two kids are too travelling with me. But few days before I get a leg fracture and doctor prohibited me to travel. Even I visited AIR INDIA city office in this condition, the...

Dec 06, 2019 by Diwesh

Air India - Flight delayed and stranded at airport ^Open

*. Air India flight NBO-Del ** Nov ** was supposed to reach Delhi at **:** ** Nov **. *. Traveling F - ** with * kids F-* & F-*. *. Fight left from NBO at **:** not reached Del till **:** ** Nov**. *. Traveler stranded at Mumbai Airport, wi...

Nov 30, 2019 by Anshul Srivastava

Air India - Change of e mail id ^Open

I am a retired from service from a private company and have been using AIR INDIA for local and international flights . When i was in private sector i had given my then employer e mail id and i wanted that to be changed to raghunandanangk@outlo...

Nov 10, 2019 by Raghunandanan Gandharvakottai Kalyanasundaram

Air India - Denied Boarding to plane ^Open

I booked a flight from Bhopal to Pune on *rd November. I reported to the airport * hour before the departure time. I was denied boarding saying that the flight is overbooked. But it was not my fault that Air India sold tickets to more number of...

Nov 06, 2019 by Sonali Goutam

Air India - Denied to issue boarding pass ^Closed

Just because of Air India airport staff "Suraj", I missed my flight AI*** on **-oct and my PNR was H**EJ. Where he denied to issue boarding pass even after I got confirmation from immigration officer where I had some issues with my passport. ...

Oct 12, 2019 by Manish Mehta

Air India - BAGGAGE LOST BY AIRLINES ^Open

I was travelling from Mumbai to Singapore via Air India, and they lost one of my baggage since their ground crew was too busy in flirting with the colleague next to her. After lodging a complaint with Singapore SATS, they did not bother inform...

Oct 11, 2019 by Ameya Karnad

Air India - Refund not received ^Closed

I have cancelled my booked ticket within * hours of booking.Till date i have not received my refund , even after multiple e mails to air india e commerce and customer care. My booking reference is YYD*Y , ticket is from Bhubaneswar to Hyderaba...

Oct 11, 2019 by Dr PRASAD D DONGARGAONKAR

Air India - Deficiency of Services ^Open

Dear Sir / Madam I work for a company which is UK based MNC and I always prefer to fly AIR INDIA despite I having unrestricted budget from my office. Last night I travelled from Singapore to Delhi (Boarding Pass enclosed) and I was not on...

Oct 10, 2019 by SAURABH DALELA

Air India - Money and miles debited but ticket not issued ^Closed

Dear Sir/Madam, I have been contacting customer care of Air India continuously regarding my problem but there is absolutely no response or solution to my case. I booked a few weeks back a flight on AI *** Colombo to Chennai dated **st Dece...

Oct 07, 2019 by Kushal Sengupta

Air India - Handaling/delivery of luggage ^Open

I have travelled by air India flight AI*** from chennai to kolkata on */**/****. I have not received my luggage at kolkata airport, so i infrom the air India staff. They gave me copy of PIR & told me it will reach to my home within ** hour. But...

Oct 05, 2019 by Dhiraj kumar jha

Air India - Air India flight Cancelled ^Open

@airindiain Our scheduled travel wth AI *** ws * Oct and flight is cancelled & rescheduled to * Oct. Called support team to compensate accommodation bt denied . We r having *.* yr travelling with us. went through DGCA India compensation polic...

Oct 02, 2019 by Vikrant Ganesh Patil

Air India - Air India rescheduled flight without intimation ^Open

PNR No: EJGGNP, Y*CCG Ticket nos: ************* & ***. Name: Benny Deepak Me and my wife were stranded at new york jfk airport after virgin Atlantic refused to let us board vs-** on **th sept **pm. they said the ticket was exchanged by air ...

Sep 29, 2019 by Benny Deepak David

Air India - Bag lose at Bangalore Airport ^Open

Hi Team, My name is Ramjee Prasad, the Indian Air force soldier. I traveled in Flight AI *** on *th Sep from BOM to Bangalore. I did not receive my language ( TAG number: AI****** ) at Bangalore airport. I had filed a PIR report on Banga...

Sep 13, 2019 by RAMJEE PRASAD

Air India - Harassment of Minor by Airline ^Open

I have booked above ticket for my Minor Son i ** Years and sequence of Events is as under- *- Original Ticket was HYD DEL ROME BCN for * September ****. *- I have not received any call or SMS from Air India regarding cancellation therefo...

Sep 10, 2019 by Vinay Agnihotri

Air India - Ticket not issued and got stranded at the airport ^Closed

I was provided confirmation email of my ticket booking for **th June night by air India. I did not get the ticket so went to the airport as was not able to do online web check-in. In the airport, they did not provide me with the ticket and last...

Sep 02, 2019 by Guhapriyan subramaniyam

Air India - Luggage damage and received after 8 days ^Open

We travelled from Saudi Arabia on *th July through Air India AI *** from Jeddah and reached Hyderabad on *th July. After arriving we found that our ** baggage were missing. This has caused lot of inconvenience to us. Medicines, clothes and othe...

Aug 31, 2019 by Taj saif

Air India - Air India customer care is not available to claim my refund ^Closed

Due to ongoing srinangar issue, I need to cancel my flight booking from srinangar to Chennai on Sep *th and it's PNR is YLYP*. I have been trying to reach Air India customer care team for past * week to get full refund cancellation for this but...

Aug 30, 2019 by Ranjith Anbalagan

Air India - Air India and indigo didn't refund for my cancelled tickets ^Open

Got tickets booked for two pax on ** Aug through yatra.com flight with air india *** for ** August delhi to Imphal and return flight for * September from dimapur to Delhi via calcutta Indigo flight * E-*** and *-E ***. Total.amount paid *****...

Aug 28, 2019 by Aania

Air India - Not getting airline refund ^Closed

Have an upcoming trip to Srinagar on **st Aug however due to current situation it is not advisable to continue with this plan.Considwring the situation every other airline is waiving off the cancellation fee but Air India is finding it too hard...

Aug 27, 2019 by Susheel Shukla

Air India - Waiver of cancellation fee ^Closed

Have an upcoming trip to Srinagar on **st Aug however due to current situation it is not advisable to continue with this plan.Considwring the situation every other airline is waiving off the cancellation fee but Air India is finding it too hard...

Aug 27, 2019 by Archana Shukla

Air India - Didn't get the refund ^Closed

Hellow Today I had booked a ticket for my * friends. Chuskit Dolma Phunchok Angchok On ** July **** from leh ladakh to new Delhi. Actually my money got deducted and I didn't received the ticket. The transaction id is P****************...

Jul 13, 2019 by Stanzin Nurboo

Air India - Luggage not delivered ^Open

Muscat to Chennai travelled on ** June ****. arrived ** June **** in air India flight. My hand luggage checking security said overweight luggage to taken through the truck. But still, now I couldn't get my hand luggage. I informed and (**th Jun...

Jul 10, 2019 by Sankaralingam balamurugan

Air India - Air india refund ^Open

E-Ticket No:*************/PNR No:YWYJL ,Flight AI***.I had cancelled my ticket on this flight on **/*/** over phone when I was told to send a mail to ecommerce@airindia.in for confirmation.I had been sending mail but no one is responding and I ...

Jul 01, 2019 by C V Venkateswar

Air India - Flight cancelled but no amount was refunded ^Open

To whomsoever it may concern, I had booked a domestic Air India flight (AI***) from Lucknow to Delhi on **nd March **** which was scheduled on **th June **** at *:**am - *:**am for Rs *,***. Day before the scheduled departure, I got a mes...

Jun 21, 2019 by Mohd Asfar Afzal

Air India - Last minute flight cancellation and wrong status update ^Open

With reference to the booking reference no. Y*EY* for Air India Flight no. AI-**** (Jaipur to Udaipur) for travel date **-Jun-**** I received an SMS on **-Jun-**** at *.** pm from an anonymous number "+*** *********" that this flight stands ca...

Jun 20, 2019 by Nitin Nahar

Air India - Air India Frequent flyer program ^Open

I am a member of Air India's frequent flyer program, Flying returns. My account was kept on a suspended mode by Air India without any valid reasons and prior notifications. Despite several requests and calls to their customer care, the account ...

Jun 18, 2019 by Archan Jyoti Dutta

Air India - Amount Deducted but booking not complete. Customer Care unable to help. Numbers related to billing d ^Closed

I tried booking a flight through Air India Mobile Site on ** Jun ****. Payment went through but the booking did not complete. Called customer care. After a wait time of ** mins they asked me to call ***-******** or ***-********. Both numbers do...

Jun 17, 2019 by Mridul Deka

Air India - Compelling to stay at transfer desk for 22 hours transit ^Open

My flight no is AI *** and passport number is BX*******. I have booked a flight from DEL-CCU-DHK and the transit in CCU is over ** hours. They have done my immigration in Delhi in spite of saying multiple times that I have booked my hotel in Ko...

May 29, 2019 by Afra Haque

Air India - Flight cancelled but no refund ^Closed

My flight has been cancelled just before my boarding. Air India staff asked me to leave and confirmed that refund would be processed. But now they are denying to provide me with any kind of email that flight has been cancelled due to which my t...

May 23, 2019 by Manoj

Air India - Air india flight denied for boarding ^Closed

I was denied for boarding in flight ai*** stating flight is overbooked. They have given me a ticket on flight after * hours. No proper explanation or compensation provided....

May 22, 2019 by Nithiyanandan S

Air India - Check in luggage missing ^Closed

Flight AI*** came on **th May from Delhi to Kolkata but my check-in luggage was missing. It is still not delivered after ** hours. ...

May 20, 2019 by Saunak De

Air India - Theft of currency from checked in baggage ^Open

I was travelling from Delhi to Bangalore on ** May by AI-*** after completing some official work. On arrival after collection of check-in baggage at Bangalore, I found its lock broken. Further, I noticed that Rs **,*** (Rs twenty-five thousand)...

May 17, 2019 by Nelson Jose

Air India - Refund of money ^Open

I have booked an air ticket from Varanasi to Kolkata on **th May **** for **th May **** with Rs. ****. For one person but the matter is that when I started booking through an online website Happy easy go on the first attempt the site showed me ...

May 15, 2019 by Rohit DUBEY

Air India - My baggage is still held back ^Open

My baggage was held back in Indira Gandhi International Airport (New Delhi) on *th of May ****. When I was travelling from Chicago-Hyderabad the person at check-in counter just asked me if I have liquids and I mentioned about shampoo and body w...

May 14, 2019 by Fareedunnisa Begum

Air India - Refund not given for cancelled ticket ^Open

I had booked tickets for HYD-Goa on *th Nov ****. But I did not get the e-ticket. Close to my travel date I sent Air India an email (dated **-**-****) asking about my ticket. I got a reply from Air India on **-**-**** stating my PNR ZCWMS /wit...

Apr 30, 2019 by SYLVIA F RAO

Air India - Airline changed seats ^Closed

Situation: My parents (both, senior citizen) are travelling from DEL to IAD via flight ***, departed from DEL at *:** am on ** Apr ****. I had booked their seats with extra legroom well in advance for their comfortable journey (I have the invo...

Apr 26, 2019 by Shashi Tripathi

Air India - Money debited but the flight booking status not changed ^Open

I have made the changes in my booking ( Date changes) from *nd April to *rd April. I have paid the amount for rescheduling the flight ( Rs ****/-). It has also been debited by the bank and the update is not reflecting in the booking. Please re...

Mar 31, 2019 by Manoj Jain

Air India - Flight delayed without notice ^Open

I had booked a flight ticket from Vijayawada to Delhi in Airindia flight (AI-***) on **-**-**** at **:** am. Boarding was over by **:** am and I was in the flight. But the flight did not take off in time. After half an hour delay I asked the cr...

Mar 30, 2019 by RAJESH NAGALLA

Air India - Didn’t received full details of refund ^Open

I cancelled the return from New Delhi to San Francisco. The refund I got is only $**. I drop a mail to Air India to send me full detail of refund. It has been more than ** days I didn’t receive any reply from them. I called several times to c...

Mar 27, 2019 by Sughan pandita

Air India - Flight related issues ^Open

My sister's flight was booked for **th March from Bangalore to Delhi and was a connecting flight. Bangalore to Hyderabad was Air India and from Hyderabad to Delhi was a different airline. It was an early morning flight and suddenly one night be...

Mar 26, 2019 by Kritika Parganiha

Air India - Refund not done ^Open

I had booked (cancellable) return ticket for wife and kid on *th October **** and the same was cancelled by me on **rd October ****. They said refund will be done in one week to the bank account but it is still not done. When I called to ask th...

Mar 26, 2019 by Mani Vannane

Air India - Want compensation for wrongly booked flight ^Open

The flight from Madras to Glasgow via Birmingham was delayed. Instead of booking to final destination Glasgow, the Air India staff had wrongly booked the ticket to Belfast. I had to book the ticket to Glasgow which needs to be refunded....

Mar 24, 2019 by Ravi Kumar

Air India - Air ticket not refunded ^Open

I have booked family vacation ticket in one month advance but offloaded by the airline at the time of boarding check-in saying need noc from embassy which we are not aware as there was no any information available either any website. So far cou...

Mar 20, 2019 by Nabin Pradhan

Air India - Poor management of staff ^Open

Worst experience with AirIndia from Delhi to Jabalpur flight first they delayed then two times diverted and finally cancelled. Then on asking questions, they behaved like illiterate. Staff named Harihar Nayak was worst at his level with zero de...

Mar 07, 2019 by Nagesh

Air India - Flight missed due to 6 hrs delay ^Open

I was travel in AI *** from Patna to Delhi on date **th Feb'**. It is delayed more than * hours from the arrival time (Arrived at Delhi airport at **:** am *th Feb **). Due to delayed I had missed connecting flight from Delhi to Kuwait by Emira...

Feb 20, 2019 by Mohammad IZhar

Air India - No refund of ticket for flight cancelled ^Open

I had booked Air India Flight AI**** Shillong-Kolkata for **-Nov-**** however, the flight was cancelled. Apart from the intimation that the flight has been cancelled. I have not received any other communication from the Airlines and the ticket ...

Feb 18, 2019 by Richa Jain

Air India - Pathetic customer service ^Open

Complaint - I am extremely dissatisfied and disappointed customer. I cancelled my original flight of ** feb from Delhi - London. I spoke to customer services on * feb between * - * pm and rebooked my same flight for * March same time. The agen...

Feb 14, 2019 by Rajat Sharma

Air India - Rgia Hyderabad airindia staff Mohan & Raghu has taken corruption of 22k without acknowledgement and ^Open

Rgia Hyderabad airindia staff Mohan & Raghu has taken corruption of **k without acknowledgement and asking for more they written application behalf me without my knowledge by dominating threatned to signed after I complain air India and rgia bu...

Jan 26, 2019 by Ahmed

Air India - E-tourist visa_AI stopped passenger to board ^Closed

My name is Mrs.ABC... I got my US Citizen on ** Aug ****... I have been granted e- Tourist Visa ...On this Visa One can enter and exit India Twice with in ** days.... Accordingly I visited India firstly on **th Sept ****...this was from New Yo...

Jan 22, 2019 by makarand paradkar

Air India - Refund not received ^Closed

I had booked * tickets online from Air India website on **.**.**** from kolkata to DIBRUGARH against the journey to be commenced on **.**.****. An amount of Rs. **** was deducted but I didn't get the tickets. Inspite of giving email to ecommerc...

Jan 10, 2019 by Vinay Pareek

Air India - Refund amount not received from AirIndia ^Open

I had cancelled my Air India flight from Vienna to Delhi to Bangalore and sent an email to Air India ecommerce email with the cancellation PNR details. Despite multiple followups, haven't got my refund. Also their ecommerce number is either con...

Jan 07, 2019 by Mugundan

Air India - Air ticket ^Open

I had booked my flight on * Jan **** from Bengaluru to Hyderabad. My money got deducted and I didn’t get my ticket. On calling Air India customer care number I didn’t get any positive reply. Kindly resolve ...

Jan 04, 2019 by Vivek

Air India - Missed the flight (Air India) due to irrelevant text message sent by the company ^Open

I have been a victim of Air India's negligence which has resulted in me missing a flight and it had cost me Rs. **,*** because I had to book the flight (e- ticket nos. *************, *************, ************* and *************) afresh for ne...

Dec 05, 2018 by JOYJIT SANYAL

Air India - Flight is Overbooked ^Open

what kind of excuse is this?? also giving business class tickets of a flight after * hours and the lounge access, is that really the solution to it?? there is no guidelines mentioned that while booking a flight ticket web check-in is necessa...

Nov 21, 2018 by Akanksha Gupta

Air India - Air India — very rude and uncooperative staff - air india airlines ^Open

My luggage was badly damaged during a recent flight on your Air India airline and I would need appropriate compensation for that. Please help me resolve this situation immediately. On September **, ****, I travelled from San Francisco to New De...

Nov 09, 2018 by Honey Mehta

Air India - Dissatisfactory behavior of Air India ^Open

My AirIndia flight from Seoul to Delhi was booked for TUE, ** OCT '** by AI-**** at **:** hours. I had another flight from Jeju to Gimpo(Seoul) reaching at *:** pm same day, due to which I booked this Air India flight. However, I suddenly recei...

Nov 02, 2018 by Arinjita Paul

Air India - Cancellation International Air Ticket ^Open

Make my trip had issued international ticket by air India to proceed from kochin to bangkok on **/**/** booking date **/**/** booking I'd in*b**************,pnr no hd*x* return ticket bangkok to mumbai was issued for **/**/** arrival kochin **/...

Oct 22, 2018 by Muralidhran Chakkingal Pathayappurayil

Air India - Air india denied refund even though flight was cancelled by them ^Open

My flight from bombay-delhi-san Francisco was scheduled on **th sept with air india. Following are flight details- Bombay to delhi- *.**pm Delhi to San Francisco- *.** pm I reached at the airport at sharp **.** am, everything got done includ...

Oct 16, 2018 by Swapnali Hanumant Rane

Air India - Surname Change request for 4yr old Kid - Air India Ticket No: 0982962682873C1 ^Open

dear team, this is regarding order id: ****************** dtd **/**/**** where i had made booking for * travellers i.e. * adult & * children via your ‘happyeasygo’ android app. the payment confirmation of the above order doesn’t reflect ...

Oct 09, 2018 by Vipin Bhardwaj

Air India - Refundable flight tickets gives 0 refund on cancellation ^Open

*. Booked flight ticket from Mumbai to Hyderabad on *th Oct ****, for journey of *th Nov,**** for * people, My parents. *. While booking first person's name was auto-corrected to my name (Piyush Vadgama) instead of my Dad's name (Dhirajlal Vad...

Oct 08, 2018 by Piyush Vadgama

Air India - Paid Service not provided ^Open

Hi, I am reporting this issue on behalf of my in-laws. It has been over *.* months since we have been denied the purchased service by Air India. The details are:- *. We purchased * tickets and paid additional money to reserve special seats...

Sep 25, 2018 by Sauptik Dhar

Air India - Air india Flight Cancellation Trauma ^Open

Sir My Wife, Mrs Preeti Bakshi Was Booked On Flight Ai **** Jabalpur-- Delhi On ** Sep **** , Scheduled Departure Time ****h. The Flight Departure Timing Kept Getting Delayed And Finally The Passengers Were Boarded By ****h. At ****h, All Pa...

Sep 17, 2018 by Sanjeet singh Bakshi

Air India - Boarding denied: Overbooked ^Open

I had booked a Delhi-Dubai AI*** on **th August. I reached the airport at *:** p.m. for an *:** p.m. flight and was told that the flight was booked. On waiting for *.* hours, I was presented with no solution but the fact that no other flight is...

Aug 27, 2018 by Jayesh Analyst Jhunjhunwala

Air India - Delayed Baggage ^Open

I had a air india flight from Milan to Delhi. I was informed at Milan airport thet my basgs will be forwarded to pune , which was my destination.But i wasn't informed to collect bags at Delhi airport and again submit to Jet Airways(From Delhi t...

Aug 20, 2018 by ROHIT RANJAN

Air India - Baggage damage and Time loss ^Open

I traveled in Air India on the *th of August **** from Kolkata to Mumbai on a Business Trip. On reaching Mumbai I collected my Checked in Suit Case and found it completely damaged and one of the Roller wheels literally ripped out and a Big Hole...

Aug 11, 2018 by DONNY THOMPSON

Air India - Non Issuance of Boarding Pass ^Open

I had an extremely upsetting and lamentable experience with Air India with regards to issuing of my boarding pass for my tickets booked from Mumbai to Riyadh on **th July ****. I got into Mumbai airport as per the three hour prior schedule ...

Jul 26, 2018 by Priya Subramanian

Air India - Damaged luggage ^Open

i arrived at bangalore airport from jfk air port via delhi on **th june along with three more of my family members (ai ***). one of checked baggage is totally broken (baggage tag no: ai******) and the contents are missing. complaint was given t...

Jul 21, 2018 by Rajeshwara Achur

Air India - Lost baggage ^Open

Air India lost my bag * months ago. I have made hundreds of calls and email exchanges. No response whatsoever from them. ...

Jul 18, 2018 by Srikanth T K

Air India - Harassment at Sydney International Airport ^Open

I have enclosed herewith the details of the written complaint submitted for harassment I had to experience at Sydney International Airport, lead by the airport manager Ms. Deshpande....

Jun 25, 2018 by Siddharth Puri

Air India - Non crediting of Refund amount in account ^Open

Passenger name Nidhi bhargava TICKET NO. ***-********** I had booked ticket from Ludhiana to Delhi, for **th May **** but the flight got delayed as I had a connecting flight from Delhi to kolkata so I had no option other Than cancelling the t...

May 29, 2018 by Nidhi bhargava

Air India - Irrespinsible and callous attitude of Air India ground staff ^Open

Ticket no ************, doj **.**.**, AI ***, seat no **C. My aunt was to fly back home to New Zealand . She being above ** years required wheelchair assistance. We reached the airport and the assitant took her inside. God knows what happened...

May 25, 2018 by Vibha Kamboj

Air India - Boarding Pass Denied - Flight Missed ^Open

I had booked a flight of *:** am with Air-India on **st March **** (AI-***) T-*. I had already done the check-in advance so as to avoid any delay at the check in counter. Had to travel for my yet to begin internship at Bangalore with my mother....

Mar 31, 2018 by Akanshi Kapil

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