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Air India
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Air India?
If you are not satisfied with Air India, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Air India and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Air India
But before filing a complaint, you should
a. Contact the customer support of Air India first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Air India
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Air India - Compensation on Air India Flight Ticket Open
I have booked a flight with Air India on June ** and they cancelled the flight without any notification, only got to know about this while on baggage check in. Then I had to book another flight with Indigo for *x the normal charges due to the d...
Aug 28, 2023 by Vishnu
Air India - Compensation not provided Open
Hi Team, This is with reference to the booking from GOA to PUNE dated **th June ** (**:**) with PNR *ESZIX. I along with my family i.e with my wife Mrs Pooja Yadav and Kid shivansh yadav age ** months boarded yours flight from goa to Pune. ...
Aug 03, 2023 by Sanjeev kumar Yadav
Air India - Compensation for the travel being delayed for 8 hrs Closed
I’ve booked a connecting flight from Delhi to Chennai via Mumbai.. At Mumbai airport the flight authorities hasn’t allowed us to go back to airport after landing due to rain and I’ve informed them regarding the connecting flight and they ...
Jul 31, 2023 by Alekhya
Air India - Trauma and loss of money due to the inefficiency of AirIndia employee Open
I was on my trip to Ecuador on **th July ****, via England and Colombia, using Avianca with a codeshare in Air India, and the PNR is TJPD*U. While doing the check-in at Delhi, the lady at the desk made me almost lose my flight by making me to r...
Jul 16, 2023 by Jismy
Air India - Refund for an international air ticket due to medical reason Open
I, Dharmeshkumar Modi, booked an air ticket from Toronto (YYZ) to Ahmedabad (AMD) via Delhi on the Air India website by paying in Canadian dollars from Toronto for my wife Hiralben Modi from Toronto, Canada. I submitted the medical certificate...
Jul 06, 2023 by Dr Dharmeshkumar Modi
Air India - Promised seat not given to us need refund Open
PNR no :- *JJH*V we booked airline tct from easemytrip.com and paid in advance for costlier tct for comfort not to get trouble . when in etct i m getting already confirmed seats **a and **b . airline was fully aware of one person is senior ...
Jun 28, 2023 by poonam malik
Air India - Preferred seat not allotted Closed
I paid extra for seat selection **A. Instead i got seat **F...
Jun 15, 2023 by Smita Lakdawala
Air India - Money not refunded Open
PNR - *ZIR** - REFUND not done I (Sunanda Biswas) booked a ticket from Mumbai to Delhi for **th June (Rs.****). PNR - *ZIR** On *th june, I called Air India customer care for rescheduling of ticket. The executive asked me to make anothe...
Jun 13, 2023 by Sunanda Biswas
Air India - Flight Cancelation Open
I Sanjay Jindal, Air India Booking Reference (PNR) ***MYG, Flight No. AI**** from Mumbai to Pune- departure time **.**, last movement the flight got cancelled and was intimated at **.**,so I am not satisfied with this Air India flight service m...
Jun 13, 2023 by SANJAY JINDAL
Air India - My flight ticket has been cancelled by airline before of departure Closed
Today is **.**.****. Time ****pm..i suppose to travel from Delhi to Chennai on **.**.****.at *:**am. I'm getting emails at **:**pm, that my ticket has been cancelled by airline. Which is very disappointing. I lose a lot of money and lots of tim...
Jun 13, 2023 by Vijay Kumar
Air India - Regarding wheel chair Closed
I a travelling from Amritsar to bhopal my pnr No is **Z*XI Wheel chair was booked bcoz I can not walk even a step but in Amritsar airport I don’t get a wheel chair for */* an hour I was waiting outside the airport I called so many times at a...
Jun 05, 2023 by Annu rai sachdeva
Air India - Damaged Glass items in checked in bag Closed
While check in at both Abu dhabi and Mumbai airport, i had asked for pasting/attaching aFragile sticker on my carry on baggage as that contained glasswares. They put that sticker and even after that when i opened my baggage, i found some of the...
May 21, 2023 by Surojit Sahu
Air India - Rescheduling payment error Open
My flight is on **th May i wanted to reschedule it to **th of may, i had made my payment through UPI and now the payment has been stuck ...
May 19, 2023 by Mariyam
Air India - Denied boarding Open
We (total six members) had a flight from bengaluru to New delhi on **th april**** at *.** through flight no AI*** with pnr no *N*TVP. we all reached on time and a valid boarding pass had issued to us but we were denied boarding but the rest of ...
May 19, 2023 by Kamal majethia
Air India - Baggage detained and damaged for no good reason for a week Open
A total mismanagement by Air India staff handling my checked-in baggage for the following reasons *. My baggage was detained on **th April. The Bangalore Air India security team reached out to me on the phone after * days of detaining my bagg...
May 18, 2023 by Dilip Kumar Margam
Air India - Check in baggage not received Open
Our all check in baggage are not received at final destination srinagar...
May 17, 2023 by Demaji abhay
Air India - Money debited but no ticket confirmation Open
I was trying to book my flight from New Delhi to Kochi from Air India website. I choose the UPI mode of payment. My money was debited but the website was showing payment error. It has been * days and still I haven't received neither my ticket n...
May 16, 2023 by Abhishek Singh
Air India - Worst food quality Closed
Food given in Sir india flight AI*** dated **th Msy from Singapore Changi Airport flying to Delhi Muffin given are ready crossed expiry. Chinese noodles given that one also taste.not good ...
May 14, 2023 by Yogitq
Air India - Twice money debited for extra luggage Open
Hi sir /madam I travelled **/*/**** from SHJ to trichy by Air India express at **.** am my ticket PNR number ABEFYB I pay two times for money for extra laggace please return my money ...
May 11, 2023 by Karuppusamy gunasekaran
Air India - Missing headphones Open
I left my Sony Bluetooth headphones stored in a zipped, round black coloured box under seat number **C on flight AI *** on *th January. I had kept the headphones in their box under the seat. The flight departed from Bhopal at **** hours and...
May 10, 2023 by Gulal Salil
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Questions about Air India
Ask questions about Air India and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Air India?
0124 264 1407
What is Air India office address?
113, Airlines House, Gurudwara Rakabganj Road, Parliament Street, Delhi - 110001 (Behind All India Radio).
What is Air India customer care email?
Checkin@airindia.in
Where to find Air India discount coupons?
Who is the Owner / CEO of Air India?
J. R. D. Tata
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