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Air India - Pathetic customer service ^Open

Complaint - I am extremely dissatisfied and disappointed customer. I cancelled my original flight of 10 feb from Delhi - London. I spoke to customer services on 9 feb between 5 - 7 pm and rebooked my same flight for 6 March same time. The agen...

Feb 14, 2019 by Rajat Sharma

Air India - Next Flight missed due to 6 hrs delayed air indi flight on dated 7th feb ^Open

I was travel AI 408 from Patna to Delhi dated 07th Feb'19 is delayed more than 6 hours from Arrival time (Arrived at Delhi airport 12:30am 8th Feb 19). Due to delayed i had missed connecting flight from Delhi to Kuwait flight by Emirates Airlin...

Feb 13, 2019 by Abdur Rafay

Air India - Rgia Hyderabad airindia staff Mohan & Raghu has taken corruption of 22k without acknowledgement and ^Open

Rgia Hyderabad airindia staff Mohan & Raghu has taken corruption of 22k without acknowledgement and asking for more they written application behalf me without my knowledge by dominating threatned to signed after I complain air India and rgia bu...

Jan 26, 2019 by Ahmed

Air India - E-tourist visa_AI stopped passenger to board ^Closed

My name is Mrs.ABC... I got my US Citizen on 24 Aug 2017... I have been granted e- Tourist Visa ...On this Visa One can enter and exit India Twice with in 60 days.... Accordingly I visited India firstly on 12th Sept 2018...this was from New Yo...

Jan 22, 2019 by makarand paradkar

Air India - Refund not received ^Closed

I had booked 3 tickets online from Air India website on 08.01.2019 from kolkata to DIBRUGARH against the journey to be commenced on 19.05.2019. An amount of Rs. 9348 was deducted but I didn't get the tickets. Inspite of giving email to ecommerc...

Jan 10, 2019 by Vinay Pareek

Air India - Refund amount not received from AirIndia ^Open

I had cancelled my Air India flight from Vienna to Delhi to Bangalore and sent an email to Air India ecommerce email with the cancellation PNR details. Despite multiple followups, haven't got my refund. Also their ecommerce number is either con...

Jan 07, 2019 by Mugundan

Air India - Air ticket ^Open

I had booked my flight on 4 Jan 2019 from Bengaluru to Hyderabad. My money got deducted and I didn’t get my ticket. On calling Air India customer care number I didn’t get any positive reply. Kindly resolve ...

Jan 04, 2019 by Vivek

Air India - Missed the flight (Air India) due to irrelevant text message sent by the company ^Open

I have been a victim of Air India's negligence which has resulted in me missing a flight and it had cost me Rs. 13,564 because I had to book the flight (e- ticket nos. 0982127414511, 0982127414512, 0982127414513 and 0982127414514) afresh for ne...

Dec 05, 2018 by JOYJIT SANYAL

Air India - Flight is Overbooked ^Open

what kind of excuse is this?? also giving business class tickets of a flight after 7 hours and the lounge access, is that really the solution to it?? there is no guidelines mentioned that while booking a flight ticket web check-in is necessa...

Nov 21, 2018 by Akanksha Gupta

Air India - Air India — very rude and uncooperative staff - air india airlines ^Open

My luggage was badly damaged during a recent flight on your Air India airline and I would need appropriate compensation for that. Please help me resolve this situation immediately. On September 29, 2018, I travelled from San Francisco to New De...

Nov 09, 2018 by Honey Mehta

Air India - Dissatisfactory behavior of Air India ^Open

My AirIndia flight from Seoul to Delhi was booked for TUE, 30 OCT '18 by AI-7147 at 19:30 hours. I had another flight from Jeju to Gimpo(Seoul) reaching at 2:30 pm same day, due to which I booked this Air India flight. However, I suddenly recei...

Nov 02, 2018 by Arinjita Paul

Air India - Cancellation International Air Ticket ^Open

Make my trip had issued international ticket by air India to proceed from kochin to bangkok on 12/10/18 booking date 24/09/18 booking I'd in1b15377866399665,pnr no hd8x3 return ticket bangkok to mumbai was issued for 18/10/18 arrival kochin 19/...

Oct 22, 2018 by Muralidhran Chakkingal Pathayappurayil

Air India - Air india denied refund even though flight was cancelled by them ^Open

My flight from bombay-delhi-san Francisco was scheduled on 18th sept with air india. Following are flight details- Bombay to delhi- 1.00pm Delhi to San Francisco- 4.30 pm I reached at the airport at sharp 10.00 am, everything got done includ...

Oct 16, 2018 by Swapnali Hanumant Rane

Air India - Surname Change request for 4yr old Kid - Air India Ticket No: 0982962682873C1 ^Open

dear team, this is regarding order id: 593689111685229677 dtd 05/10/2018 where i had made booking for 3 travellers i.e. 1 adult & 2 children via your ‘happyeasygo’ android app. the payment confirmation of the above order doesn’t reflect ...

Oct 09, 2018 by Vipin Bhardwaj

Air India - Refundable flight tickets gives 0 refund on cancellation ^Open

1. Booked flight ticket from Mumbai to Hyderabad on 7th Oct 2018, for journey of 7th Nov,2018 for 2 people, My parents. 2. While booking first person's name was auto-corrected to my name (Piyush Vadgama) instead of my Dad's name (Dhirajlal Vad...

Oct 08, 2018 by Piyush Vadgama

Air India - Paid Service not provided ^Open

Hi, I am reporting this issue on behalf of my in-laws. It has been over 3.5 months since we have been denied the purchased service by Air India. The details are:- 1. We purchased 2 tickets and paid additional money to reserve special seats...

Sep 25, 2018 by Sauptik Dhar

Air India - Air india Flight Cancellation Trauma ^Open

Sir My Wife, Mrs Preeti Bakshi Was Booked On Flight Ai 9618 Jabalpur-- Delhi On 14 Sep 2018 , Scheduled Departure Time 1825h. The Flight Departure Timing Kept Getting Delayed And Finally The Passengers Were Boarded By 2115h. At 2230h, All Pa...

Sep 17, 2018 by Sanjeet singh Bakshi

Air India - Boarding denied: Overbooked ^Open

I had booked a Delhi-Dubai AI995 on 26th August. I reached the airport at 6:30 p.m. for an 8:30 p.m. flight and was told that the flight was booked. On waiting for 1.5 hours, I was presented with no solution but the fact that no other flight is...

Aug 27, 2018 by Jayesh Analyst Jhunjhunwala

Air India - Delayed Baggage ^Open

I had a air india flight from Milan to Delhi. I was informed at Milan airport thet my basgs will be forwarded to pune , which was my destination.But i wasn't informed to collect bags at Delhi airport and again submit to Jet Airways(From Delhi t...

Aug 20, 2018 by ROHIT RANJAN

Air India - Baggage damage and Time loss ^Open

I traveled in Air India on the 6th of August 2018 from Kolkata to Mumbai on a Business Trip. On reaching Mumbai I collected my Checked in Suit Case and found it completely damaged and one of the Roller wheels literally ripped out and a Big Hole...

Aug 11, 2018 by DONNY THOMPSON

Air India - Non Issuance of Boarding Pass ^Open

I had an extremely upsetting and lamentable experience with Air India with regards to issuing of my boarding pass for my tickets booked from Mumbai to Riyadh on 13th July 2018. I got into Mumbai airport as per the three hour prior schedule ...

Jul 26, 2018 by Priya Subramanian

Air India - Damaged luggage ^Open

i arrived at bangalore airport from jfk air port via delhi on 29th june along with three more of my family members (ai 174). one of checked baggage is totally broken (baggage tag no: ai243782) and the contents are missing. complaint was given t...

Jul 21, 2018 by Rajeshwara Achur

Air India - Lost baggage ^Open

Air India lost my bag 4 months ago. I have made hundreds of calls and email exchanges. No response whatsoever from them. ...

Jul 18, 2018 by Srikanth T K

Air India - Harassment at Sydney International Airport ^Open

I have enclosed herewith the details of the written complaint submitted for harassment I had to experience at Sydney International Airport, lead by the airport manager Ms. Deshpande....

Jun 25, 2018 by Siddharth Puri

Air India - Non crediting of Refund amount in account ^Open

Passenger name Nidhi bhargava TICKET NO. 098-2124751567 I had booked ticket from Ludhiana to Delhi, for 12th May 2018 but the flight got delayed as I had a connecting flight from Delhi to kolkata so I had no option other Than cancelling the t...

May 29, 2018 by Nidhi bhargava

Air India - Irrespinsible and callous attitude of Air India ground staff ^Open

Ticket no 985781124768, doj 13.04.18, AI 308, seat no 12C. My aunt was to fly back home to New Zealand . She being above 85 years required wheelchair assistance. We reached the airport and the assitant took her inside. God knows what happened...

May 25, 2018 by Vibha Kamboj

Air India - Boarding Pass Denied - Flight Missed ^Open

I had booked a flight of 6:10 am with Air-India on 31st March 2018 (AI-803) T-3. I had already done the check-in advance so as to avoid any delay at the check in counter. Had to travel for my yet to begin internship at Bangalore with my mother....

Mar 31, 2018 by Akanshi Kapil

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