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Updated on 22th Jan 2026
TL;DR: To resolve OLX scams, reach out to OLX, send legal notice to OLX, reach out to the nearest legal authority or take legal action through online platforms like Voxya for a faster and more effective solution.

If you have ever bought used products online, then there is a very high chance that you are already familiar with the variety of Olx scams going on. A platform created to buy or sell used products online has become a hub for online scams.

So If you are someone who unluckily got into a trap and had losses then don’t worry you are at the right place. In this article we will take a look at the following topics:

• Popular ways fraudsters are using to scam people.
• How to stay safe on OLX or from Olx scams
• How to resolve OLX scams if you got into one

Half of the problems can be solved just by staying conscious of what exactly you are doing. If you are aware of the right way to use a platform and the ways these fraudsters use to scam people then there is a very high chance that you will never get into these scams.

How people on OLX get scammed:

Fraudsters are always in search of new ways to scam people but here is a list of some of the most popular ways used by them:

Posing as defense personal: There are hundreds of complaints where the buyer or the seller claimed to be a defense personal and showcased fake ID proofs to gain trust. Lastly, they either asked for advance payments and never replied to the messages or used QR codes to cheat people.

QR code scams: Here people send QR codes claiming to give advance payments and ask the other person to scan a QR code in order to receive the payments but instead of crediting the amount, the amount gets debited.

OTP Scams: There are many cases reported where the fraudsters will first send a small amount of Rs.5 or Rs.10 to you to win your trust. Then they will send you a similar-looking request, which is in fact a payment collection request, and as soon as you share the OTP you will lose money. They will tell you that OTP is required to transfer a bigger amount in OLX.

Asking for advanced payments: Never pay a stranger online without surety. There could be a big chance that they will stop responding to your calls and messages once they receive the advance amount.

There could be hundreds of ways that these fraudsters are using but just knowing the basics will keep you safe. But there are people who wish to buy a used product online and just because there are scams going on doesn’t mean you will stop using OLX.

How to safely use OLX:

If you still wish to buy a used product online and shop from OLX then there are some rules that you always check before using the platform. Some of the most important regulations that you should use:

Prefer a physical meeting with the buyer/seller and exchange your product with money. Use safe public places to meet any stranger.

Avoid partial payments and pay only when you are fully sure of something. Be aware of the payment scams going on. A few of the payment scams were mentioned above in this article.

Check for the buyer’s/seller information on the internet, don’t randomly decide to buy from any person just because you are getting a good offer, it can be a trap.

Don’t get into the trap of offers that are too good to be true. If something looks fishy avoid it.

How to resolve OLX scams if you got into one:

No one knows when things will go bad, and if you unluckily got trapped into OLX scams then don’t worry we will tell you the possible ways to get out of it:

Option 1: Reach out to OLX

If you have got scammed then you should report the ad or the seller to OLX. Report the ad or the seller on the app or on the website. You should also consider writing an e-mail to support@olx.in or call them on 18602583333.

Option 2: Send Legal Notice to OLX

Sometimes even after reporting a Seller or Ad, you will not get any help from OLX. In all those cases, you can start a social media campaign against OLX and can tweet on social media. If you still do not get any results then your best choice is to send a professionally drafted Legal Notice to OLX asking them to fix the issue, or you will sue them in court.

You may hire any professional advocate or lawyer on your behalf to draft & send this legal notice to the company. You can easily get an accomplished lawyer who will charge between Rs.3500 to Rs.8000 for legal notice on his letterhead. But if you are unable to find a competent lawyer in your budget then you can use Voxya to send the Legal Notice for just Rs.899 only.

Option 3: Reach out to the nearest legal authority

Because of the higher cyber crimes, all the police stations have cyber cells to catch the cybercriminals. You should reach out to the nearest police station and file a complaint.

The legal authorities can help you resolve the complaints and can save you from the losses that you may have to face.

Your savior in consumer complaints:

Voxya is an online consumer complaint forum. It enables the user to file consumer complaints against brands quickly. It helps the user in fighting against fraud and unresponsive customer service. Voxya is known for its quality services at reasonable pricing.

Voxya has handled more than 159k consumer complaints to date, and consumers have claimed damages of around ₹ 378 billion. This clearly shows the authority of Voxya in consumer complaints. You can resolve Olx scams complaint using Voxya an online consumer complaint platform.

The Final Conclusion!

Congratulations, you are safe now! Now that you know the whole story of the online scammers the probability of you getting scammed is already less now!

But if you have already got scammed then you know what exactly you have to do now. And no that you know the exact procedure, what are you waiting for? Resolve your complaints now!

If you are looking for legal advice for a consumer case then you can Talk To A Lawyer Now!

If you’re looking to hire a lawyer to file your case, click the given link – https://voxya.com/service/consumer-court-case

Updated on 22th Jan 2026
TL;DR: Do not trust on the low-quality websites or which is too good to be true, or have bad reviews. If you get scammed, take legal action through online platforms like Voxya for a faster and more effective solution.

The Internet is a boon, isn’t it? No matter what problem you may have you will always find some solution on the internet. But when the whole world is hanging out on a network then how come fraudsters or fraudulent websites by behind?

Internet fraud is constantly rising. While some websites are doing malpractices like saving passwords and data leaking, some fraudsters have gone to the next level to take personal information and steal money.

So if you are also someone who does a lot of their tasks on the internet and you don’t want your hard-earned money to vanish into thin air then this article is only for you!

5 tips for avoiding fraudulent websites: Never Get Scammed Again

In this article, we will explore 5 tips for avoiding fraudulent websites so that you never get scammed again. So let’s take a look at the 5 tips:

Offers “Too Good To Believe” Are Scams!

Are you getting an offer that is too good to believe? Huge discounts, cashback, or what not. Getting such offers is a real scam, you may be asked to pay before and the product will never be delivered. So if you see a too exciting offer that is probably a red flag.

Lots of popular eCommerce websites also organize great sales so before buying any product, do your research well and check how trusted these websites are. Also, confirm your website not coming under fraudulent websites.

Voxya has created this list of most fraud e-commerce and fraudulent websites, which have looted people doing various scams. There’s also a list of phone numbers that are constantly reported for e-commerce scams.

Low-Quality Websites are a red flag:

A lot of times, you can actually smell scams! Always check the quality of the websites as most of the time these scammers don’t give attention to the tiny details of the websites.

A lot of websites look like scams on the first look itself. So before purchasing anything just do thorough research on the website and check how the quality of the website is. If you think that the quality isn’t great then it’s a red flag.

Voxya’s list mentioned above contains a list of eCommerce brands that have looted people. If you want to stay safe just check for the list and see if the website that you are buying from is there on the list or not.

If it’s there on the list, it’s definitely a scam but even if it’s not there you still should check all the parameters that we are listing here.

Check Owner’s Information and the Contact Details:

Most of the time these fraud websites never display their correct contact information and the name of the owner is always hidden so while buying from an unknown website always check if they have a legit contact option.

Also, check for the owner of the website for once. If you can’t find the owner then this can be a red flag as they are using a proxy to protect themselves.

While buying from unknown websites always check if a cash-on-delivery option is available or not and for the first few purchases prefer using that option only. Pay upfront money to only those websites on which you trust and are sure that they are not scams.

Social media check is important:

You are probably not the first customer of a website! People around the world or your country must have used the product before. Before buying a product always check the product and the website reviews on various social media platforms.

People always create reviews on YouTube and a lot of people add complaints on Twitter. If you research well you will find something useful.

If there are more bad reviews than the good ones then probably it’s not a good place to do shopping from and is a big red flag.

So before you buy any product from any website, checking social media websites for reviews is a must!

Check Voxya for company reviews:

Voxya deals with thousands of consumer complaints hence Voxya is very well acquainted with the reality of the companies.

Before deciding to buy a product from a certain company you can also prefer to read the reviews on Voxya’s websites as thousands of people who have faced difficulties have shared their experiences there.

If you follow all the tips mentioned above you will never be scammed again! So next time you are shopping online keep the 5 tips in mind!

But what to do if you got scammed? Don’t worry Voxys is always there for you!

If you are someone who got scammed by an eCommerce company then read this article: How to resolve e-commerce complaints.

If you don’t want to get into any hassle and want experts to handle your issue then you should definitely check Voxya.

Voxya is an online consumer complaint forum. It enables the user to file consumer complaints against brands quickly. It helps the user in fighting against fraud and unresponsive customer service. Voxya is known for its quality services at reasonable pricing.

Voxya has handled more than 159k consumer complaints till now and consumers have claimed damages of around ₹ 378 billion. This shows that when it comes to consumer complaints Voxya leads the game.

The Final Conclusion:

Internet fraud is becoming very common and it’s your duty to be aware and not get scammed by random fraudsters.

Half of the scams can be stopped just by awareness. Keep the 5 tips mentioned above and never get scammed again!

If you are looking for legal advice for a consumer case then you can Talk To A Lawyer Now!

File a complaint now

Edit: As per recent update, it appears that Consumer Sathi website is no more in business.

Are you someone who is tired of searching the web for the best consumer complaint website? Don’t worry your wait is over. Consumer complaints can be hectic and it’s the role of the company to give you a smooth ride.

While there are, a plethora of options available at your side, not everyone gives out the best experience. So who is the best when it comes to consumer complaints?

Voxya and Consumer sathi to see, who wins the Game?

So In this article let’s compare Voxya and Consumer Sathi to see, who wins the game?

Here’s what we will talk about:

1. Expertise
2. Transparency
3. Affordability
4. Big Legal Network
5. 360 Degree Resolution Framework
6. Brand Participation

Expertise

Voxya has resolved 63,201 consumer complaints till now and has damages filed of Rs. 22,702,696,538. Voxya has received more than 76,069 complaints till now.

But Consumer sathi is new in the game, They have resolved 36,961 complaints and have received 57,649 complaints to date.

The numbers say that all, Voxya leads the game!

Transparency

Both Voxya and Consumer sathi have listed their testimonials on their website to showcase their client satisfaction.

While Consumer sathi has listed their resolved complaints Voxya has listed almost all of their complaints hiding confidential information.

In this part Voxya has shown the next level of transparency, they are not only showing their best works but are also sharing all of their works.

They have a section where they compare by a company how many cases have been filed yet and how many cases have they resolved yet. In this world, such a level of transparency barely exists.

There are hundreds of testimonials and reviews available on Voxya’s website that Consumer sathi somewhere lacks.

So when it comes to customer satisfaction Voxya clearly wins the game. But something this good must be expensive right? NO!

Affordability:

Affordability is one of the most important factors for a lot of people. So let’s compare these 2 companies, on how affordable they are:

Consumer sathi is not directly disclosing their pricing. You have to complete all of the procedures on their website to know how much will you have to pay.

Voxya:

The best part about Voxya is their fixed pricing. Voxya charges according to the kind of services that you need. There are 4 levels of services that you can choose from. Let’s have a look at the 4 levels of services provided by Voxya:

Start social media campaign: Voxya will start a social media campaign for you and voxya claims to have a success rate of 21% in their social media campaigns. The best part is this is FREE!

Send complaint by E-mail: Voxya will email your complaint to the company you are filing a complaint against. Voxya claims to have a success rate of 28% for such campaigns. The best part is this is also FREE!

Send Notice via registered post: Voxya will send a legal notice to the company you are filing a complaint against. For such campaigns, Voxya has a 67% of success rate. For sending a legal notice, Voxya charges a fixed fee of Rs. 899

Prepare cases for approaching consumer forum: Voxya prepares a case for you for approaching the consumer forum. For preparing cases for approaching consumer forum Voxya charges a fixed fee of Rs. 1499. If you choose this option, Voxya will also send a notice to the company that means that option 3 is already included in this option without any additional charges.

Big Legal Network:

Voxya has a strong network of professional lawyers across the country which helps them provide the quality service they are known for. Having such a huge network of professional lawyers is a big advantage which no one else provides.

Voxya also provides this strong network of lawyers for consulting services. People can have one-on-one consultations with the lawyers on a fixed fee. Having lawyers available anytime you need can be a super advantage.

If you are a lawyer then this can be an amazing opportunity. Lawyers can apply and create an account on Voxya to be a part of that strong professional network.

360 Degree Resolution Framework:

Voxya also has an amazing social and business network which helps them to resolve consumer complaints faster.

You may have heard the famous saying that “your network is your net worth” and this is exactly the case with Voxya. The presence of such strong networks works like a charm.

And this brings me to one of the most important factors.

Brand Participation:

Companies trust Voxya! Many companies have their accounts on Voxya to keep track of the complaints against them and to make sure they regularly resolve them.

This ensures that when you file a consumer complaint against a company using Voxya, your complaint is being seen by the company itself.

Are you someone who was getting trouble finding someone in the company to complain about the product or service?

Well, you have found the way now!

The Final Conclusion:

Now as we have compared both of them on all the important parameters, It’s time to declare a winner!

Who do you think should win the battle? Yeah, it’s not a hard guess!

Because of a strong portfolio of work, high transparency, and customer satisfaction, cheap and fixed pricing, good social and business network, and a strong network of lawyers in India we declare Voxya the winner of today’s battle!

Updated on 24th Jan 2026
TL;DR: To get a refund from an unresponsive company/seller, file a formal complaint with the company, contact through social media, email your complaint, send a legal notice, or take legal action through online platforms like Voxya for a faster and more effective solution.

Are you someone who bought the wrong product or service? And now the company is refusing to give you a refund or is not replying to your calls or messages?

Don’t worry you are at the right place! In this article, we let you know, how you can get a refund from an unresponsive company/seller.

A lot of times people are charged for stuff that they shouldn’t be charged for, it can be a mistake in the payment procedure or can be a whole lot more but not getting your money back is one of the worst feelings to have.

How to get a refund from an unresponsive company / seller?

Let’s take a look at how you can get your refund from an unresponsive company/seller:

Option: 1 – File a formal complaint with the company:

The first step in resolving your problems is to file a formal complaint with a firm. The majority of these businesses have a complaint section on their website or mobile app.

As we are talking about an unresponsive company then there is a very high chance that you may have already filed the formal complaint but if you are just starting the procedure and haven’t filed a formal complaint yet then filing one is a good practice.

Option: 2 – Contact the company through Social Media

If you are unable to address your issue through their official customer service, try using social media sites.

People use social media as one of their most critical input sources, and brands typically have teams dedicated to monitoring complaints.

Using the right hashtags and tagging the business will help you get the exposure you want. However, if you don’t want to deal with all of this, you can use Voxya’s social media campaign service. This service is totally free at Voxya!

Option: 3 – Email your complaint to the company

If you can find the email address of the company’s top officials or management, you can give them an email describing your issue. As these higher officials are the ones who make the decisions, your problem will be resolved this way.

However, how can you find the right contact information for the decision-makers at the organization you’re working with? You can find this information with a little internet research, but it will take a long time.

Voxya can assist you in saving time if it is something that you struggle with. Without putting in any effort on your part, Voxya will assist you in reaching out to the industry’s top officials as they already have the contacts there.

Option: 4 – Request for a chargeback:

If you have used your credit cards to shop for the product or service then you can request a chargeback. In a chargeback, the bank is asked to reverse the charge in which the bank takes the money from the merchant and puts it into your account.

This may seem like a forced refund but a chargeback is an extremely serious process. You should request a chargeback only if you have a serious dispute with the business and the business is refusing to resolve the issue.

If you request a chargeback the refund will depend upon the terms and conditions that you have signed with the company. The company can use the terms and conditions as a defense so make sure you read all the conditions once.

Option: 5 – Request the payment’s company

Most of these times the company uses third-party payment options. The main motive of these companies is to provide seamless payments.

You can try reaching out to the customer support of the payments company to resolve your issue. This trick works for a lot of people.

Option: 6 – Send a Legal Notice to the company

If the company has not responded to your emails or social media posts, the best choice is to submit a professionally written Legal Notice to the company, requesting that they fix the problem as soon as possible, or you can proceed to sue them in court.

You may employ an experienced advocate or lawyer to draft and deliver this legal notice on your behalf to the company. The company will have 30 days to respond to the legal notice.

An experienced lawyer would usually charge between Rs.3500 and Rs.8000 for drafting and submitting a legal notice on his letterhead. However, if the service in your region is out of your price range, Voxya will assist you in sending a legal notice from one of the best legal advocates from the comfort of your own home.

Voxya will also send you a hardcopy of the notice to your address, along with a tracking number that you can use to track the notice’s delivery to the company.

Option: 7 – File a case against the company in Consumer Court

If you haven’t received a response from the company after submitting a Legal Notice, it’s time to take your case to Consumer Court. If you have not got the required resolution from the company for your complaint, you can also go to the Consumer Forum.

You may not need to hire an attorney or lawyer to file a consumer complaint against the company. Simply draft Case papers outlining the issue, including evidence, and requesting the resolution you need.

To file a consumer lawsuit, you must submit an affidavit as well as the necessary court fee. If all of this is too much for you, you can hire Voxya to prepare Case Documents for you.

Voxya is there for you!

Voxya is an online consumer complaint forum. It enables the user to file consumer complaints against brands quickly. It helps the user in fighting against fraud and unresponsive customer service. Voxya is known for its quality services at reasonable pricing.

Voxya has handled more than 159k consumer complaints to date, and consumers have claimed damages of around ₹ 378 billion. This clearly shows the authority of Voxya in consumer complaints.

Voxya has helped thousands of people to get their consumer complaints resolved. In this article, you saw all the possible ways to get refunds from an unresponsive company or seller but if you can’t manage to do these things on your own, then Voxya is there for you!

Voxya covered by Moneylife as a platform that resolves consumer complaints with satisfied consumers.

If you are looking for legal advice for a consumer case then you can Talk To A Lawyer Now!

File a complaint now