Amazon.in
Complaints
Hello I placed an order on 28th april order id 406-2194071-4562760 . Recieved on 4th may . Recieved damaged earphones . Ask for replacement/return on the very same day. They told me pickup will be on 7th or 8th or 9th may. But it wont happen. ...
May 19, 2018 by Arav Singh
Defective product delivered. Product under warranty but seller refusing to help! Open
A defective product has been delivered by the seller. The product is rusting and damaging the floor its standing on. Seller in spite of repeated promises not wanting to help citing the reason that deadline for returning the product has passed e...
May 07, 2018 by Tapas Kapadia
I ordered this product on 15 April 2018. As delivery in between 18 -21 April. But today is 22 and the product is still not delivered yet. The tracking ID is not working I visit three post office of India Post. they all said this is an invali...
Apr 22, 2018 by Ashwani
Fraud from Amazon Open
I have purchase a mobile from AMAZON India but when i got consignment , in the box mobile was not in the box, for that i complain to Amazon but they refuse my complain . So Please suggest what can we do .?...
Apr 20, 2018 by ASHUTOSH KUMAR JAISWAL
I have received this product leaked/damage. I called Amazon customer care the minute i received the product and they asked me to share images. After i shared images and everything they told me that their investigating team has refused to refund...
Apr 12, 2018 by Shipra Singhal
Order Number: 405-7025680-5743547 -- Claim Date: 8 April 2018 I ordered a product from amazon and i get a opened seled product and i lodge a complain but they didn't giving me the refund also contact to the seller but they also deny to return...
Apr 11, 2018 by Ankit
Delivery Issue Order No.#407-4018731-3253144 Closed
My Order no.#407-4018731-3253144 . ऑर्डर डिलीवरी date 03/04/2018 But 06/04/2018 को vi आर्डर डिलीवरी नही किया डिलेवरी एजेन्ट फोन म...
Apr 06, 2018 by ravi ranjan
Package delivered but no product inside Open
I placed an order on 29th March 2018 on Amazon india via order 407-9988368-6047534 for a hp 16 gb pen drive worth Rs 499 that was delivered at around 1 p.m on 1st April 2018.But to my surprise when I opened the package I saw that it was empty a...
Apr 06, 2018 by Alathoor shashank
Damaged product delivered Open
I order ps4 slim console worth 30000 via Amazon and delivered a damaged product. It's working fine but the corner is broken....
Mar 30, 2018 by Siddharth
Duplicate product delivered Open
I have ordered Boat rockers Bluetooth head set last week, and when I was in office my brother received the product without Amazon sealed pack, after opening the pack I got some duplicate headset called Landmark, the quality of that product is s...
Mar 30, 2018 by Deepak Kumar V
I have placed ordered from Amazon.in, for OnePlus 5T (Midnight Black 6GB RAM + 64GB memory) on 28/02/2018. I made online payment in one go, form SBI. The order has been placed successfully. The product estimated delivery date was 03/03/2018 by ...
Mar 03, 2018 by Sagar Milind More
Shipment got delayed for 8 days Open
I ordered Santo TV but it was delivered 8 days later than the scheduled delivery date. Now I am away from home due to holidays and nobody will be there to handle the delivery...
Feb 27, 2018 by medma test
I ordered Moto g5s plus and when I opened the box it was broken by left side . I am sure they delivered a refurbished mobile to me....
Feb 27, 2018 by Vivek shahi
Login Account issue Open
I am seller on Amazon .in My registered Email ID Is sale.deals24@gmail.com at Amazon .in But Amazon is cheating with me and any notice close my Account and no any information is my Payment...
Feb 13, 2018 by Murti Devi
Fraud delivery with genuine labelling Open
I ordered for strontium pendrive 32gb for 500, amazon.in delivered a broken pieces of Kingston 64gb with attachment on the top the details i ordered , they accepted the fraud after 10 days and agreed to refund , and I requested them to send it ...
Feb 11, 2018 by rajeev Kumar singh
I bought a Nike shoes from Amazon and the delivered product looks like fake one and of cheap quality, even the box is not of Nike. So I requested for return and refund but since last 10 days their courier partner bluedart hasn't came to pickup ...
Feb 08, 2018 by Saurav Suman
Its like a tortue... govt has aaked to link adhar card only to banks... but amazon are missusing... I had order 2 items.. got only one... check this link https://m.facebook.com/story.php?story_fbid=1843234795968586&id=100008462497053...
Jan 31, 2018 by Michelle t fernandes
Wrong misleading product recieved Closed
I ordered 16 gb ram for my computer from amazon.. I recieved it in 16gb ram box but after installing in my computer it was 8 gb ram so I was made fool by making me to be paid for 16 gb and amazon promised me to refund but after few days i maile...
Jan 26, 2018 by Himanshu Peter
Cancelled mu order twice and told me to buy the same product for 3000 rs more Closed
I had ordered a external hard drive on 21 January 2018 on amazon india for 5999rs for my friend. After some time the order got cancelled . When i contacted the customer service they told me that the item was out of stock. so i next day on 22 n...
Jan 24, 2018 by Nikhil Babu
Laptop battery warrenty rejection Open
I purchised a laptop battery from 4 d impex through amazon.in on september 2017 with 1 year warrenry. On novmber onwards its back up lost and i claim on amazon and after a long communication i got address of 4 d impex from amazon and i send the...
Jan 24, 2018 by Binoy thomas
Package not delivered and harassment Open
I had placed 3 three orders on Amazon on December 4th 2017 and the estimated delivery date was 14the of December. Wherein Amazon failed to deliver the product and it has been more than a month already. In three products I have only received one...
Jan 12, 2018 by Gaurav Singh
Warranty debited Open
Bought a typec adapter from Everycom via Amazon. In. Price was 199 + 49 for shipping, which totals 248. The product was covered by warranty. It stopped working and I contacted the seller who asked me to ship the product back for a replacement...
Jan 07, 2018 by Christopher Keve
Delay delivery and accessories missing Open
i first ordered honor 7x (rs 13999) at 7 dec 2017 got without accessories at 14 dec 2017. but amazon website update delivery status at 18 dec 2017. i lodge complaint to amazon customer care at 14 dec but they accept at 18 dec 2017. 1st pickup c...
Jan 04, 2018 by praful kumar
I ordered sparx shoes price 736.00 indian rupee but I didn't got order till date.i ordered on 26 Dec and directly got amazon delivered msg.i didn't got order. They are not co operative ...
Jan 03, 2018 by Rajesh harishchandra kale
Package delivered payment not refund Open
I have returned my mobile on 11/11/2017 but still they didn't refund my money. They have take the mobile and checked & signed...
Dec 26, 2017 by Muthurangan Ragunathan
Refund not issued on regular basis Closed
I have placed a order on amazon for yonex voltric force Order no.402-4867832-6619521 upon receiving the product was identified as different from what was ordered and amazon.in accepted my replacement request and gave me a replacement for the p...
Dec 22, 2017 by sudesh sharma
hello team, i am rakesh from hyderabad. this complaint is against the e-commerce giant amazon.in, from where, i bought "nikon d3400 24.2 mp digital slr camera on 11 December 2017 worth Rs.29,500.00/- with order # 407-6943164-4899502. on...
Dec 15, 2017 by RAKESH CHATLA
Refund not received Open
Posting this the second time. Hi, I've been trying to get the refund amount for my order #402-2214996-3996361 since February.I don't get any response to my emails and I've tried calling cc too but they don't help. I sent my last mail a while ag...
Dec 10, 2017 by Ankur Kapoor
Struggling to get refund from amazon.in and now block the call Open
I request return of 3 products bought from amazon.firslty they didnt came for pick up for almost 1 week then later asked me to courier to given adress and i did it.They said once they receive the products they will refund. I have track the prod...
Nov 27, 2017 by Tina Zungare
Fully Defective Phone Delievered By Amazon & Coolpad Open
entire thread is here. https://www.facebook.com/CoolpadIndia/posts/1329409753848364 Hopeless with Coolpad Note 5. Thought of having a good phone before buying Now it became a worst nightmare. Few Highlights of Service. 1. Purchased in Nov ...
Nov 23, 2017 by Rajesh Joshi
I cancelled my order. But amo nt was paid earlier 569Rs. But that amount is nor rfunded till now. About 1 month has passed. Order no. 402-9650055-8464346. Date of order 14 oct 2017. Cancellation date 15 oct 2017. I have attached order slip. Tot...
Nov 19, 2017 by Ritish Kumar
Package Delivered with missing item Open
I ordered 3 items (PC Memory, Sata Hardrive and Intel i3 Processor) through Amazon.in. I received a package and in the package, there is one item missing (Intel i3 Processor). I contacted the Amazon and informed about this. They asked me to cal...
Nov 18, 2017 by Mohammed Sufiyan Al Yousufi
Defective Handet Delevered & Misguided Service Open
Purchesed 1 Plus 5 Handet from Amazon.in. Product delevered defective. 1st check was done via online customer support from the 1 plus team ( mobile company). 2nd check done by Amazon Technical Support via call. Its was a marathon check at thes...
Nov 18, 2017 by RAJESH KUMAR PANDEY
Got soap bars at place of smartphone Open
I am from hoshiarpur,punjab. 10 nov i order lg q6 from Amazon on 13 November i got my package immediately i open it then i and delivery boy see there are soap bars at place of smartphone. i call Amazon customer care but i am not satisfied with ...
Nov 15, 2017 by Amrinder singh
Package not delivered to me. Open
I have ordered Sony CyberShot DSC W830 20.1 MP Point and Shoot Camera from amazon.in and the delivery date was 3rd Nov. I got a message saying that order is delivered but i didn't. Then i escalated this issue with amazon customer care and after...
Nov 10, 2017 by SAGAR DATTATRAY SHINDE
Refund not credited. Closed
Hi, I've been trying to get the refund amount for my order #402-2214996-3996361 since February.I don't get any response to my emails and I've tried calling cc too but they don't help. I sent my last mail 11 days ago and I didn't get any respo...
Nov 08, 2017 by Ankur Kapoor
Guaranteed delivery delayed for 5 days & Without shipping status changed to delivered. Open
All my recent purchase are ordered via Amazon prime one day and two day delivery but got delivered after 5 days of guaranteed delivery due to multiple escalation. I have ordered mobile phone and 32 gb memory to gift as birthday gift to my frien...
Nov 03, 2017 by Viknesh Rajendran
Order Cancelled but money not refunded Open
I ordered Kore 50Kg Combo 35-Wb Home Gym With 8 In 1 Multipurpose Bench from amazon on 20th Sep 2017 and cancelled the order on 22nd as I have got better deal and after cancellation also they sent the product. I called them daily for cancelling...
Oct 24, 2017 by Abhay Kumar
Package Not deliverd Open
My self Rishab order Nokia 6 from Amazon on 9 oct 2017and the delivery date was 11 Oct 2017 and payment has been already done . But on 11 oct at around 9pm got a message from Amazon your product has been deliverd and signed by Rishab. But I did...
Oct 23, 2017 by Rishab Machhan
On 4th of october i had a placed an order for a mobile phone from amazon which being a prime member i was suppose to receive at next day i.e. 5th of october. But even after 7 days the order is not delivered. The delivery agent shows up to my of...
Oct 12, 2017 by Parth Sagar
Amazon refuse to deliever my product Open
i bought a dinning table on 21 sep 2017 from amazon at a deal..i have got a msg of successfull transaction and msged me about shipping & delievry .but now amazon refuse to deliver my product and said that it was price error not a deal..what th...
Oct 07, 2017 by Babbu Kumar
Refund not done Open
I placed an order for an anarkali suit worth Rs510 on 31 Aug,2017 but was delivered a wrong dress on 7 Sep,2017. I requested for refund immediately and sent it back on 8 Sep, 2017. I spent Rs 165 for speed post. It is already 3 Oct but hasn't...
Oct 03, 2017 by Rekita Sarankoti
I ordered a product, One plus-5 from Amazon.in, Order#408-8781555-1769154 on 24th Sept'17. As I am Amazon prime member the product qulaified for one day delivery. Product should have been delivered to me on 25th Sept'17, but it was delivered o...
Oct 03, 2017 by Nand Kedia
Delivered fake and replica nikon camera bag which has got fungus without warranty coverage Open
hello voxya I enjoyed lot with amazon great india sale along with no cost emi and purchase now pay next year purchased up to 40 + k, coming to my issue i purchased nikon dslr camera on sunday got delivered on 26 sept 2017, i'm happy with offer ...
Sep 28, 2017 by chandrashekar m s
Wrong item sent 2 times and wrong information given by executive Open
I have purchased a book from amazon.in that is wiley acing the gate electronics and communication 2018 edition on 13th September 2017 for 390 rupees including delivery charges 50 rupees.and I have received wrong product so I made a call to cust...
Sep 27, 2017 by RAJU RANGREJ
Giving wrong product again and again Open
I ordered 9 no. sandal shoes from amazon and when it was delivered size is 8 no. So i call amazon and then they told me to give product back and we will give u correct. Then I Give them product back and after that replaced product delivered ...
Sep 21, 2017 by Raju
Refund and not replacement for stolen phone Open
I ordered one plus 5 from amazon on 7th september and today when i received the package it was already tampered with. And there was no cellphone inside. I return the courier at that point only to delivery agent. After calling and informing the ...
Sep 12, 2017 by Piyush punewar
Package delivered 3 days late from the promised date and wrong product and damaged product is deliv Open
I ordered product for an occasion as gift it supposed to b delivered by 7th sep 17 which dint happen after 8 calls and multiple follow ups on 11th sep 17 got the product but when opened the package.. its a wrong product i ordered multicolour ma...
Sep 11, 2017 by Ganesh n vodapalli
Product not deliver Open
Ser mene amazon se product parcess kiya product ki deliver date 7 set thi par ab tak mere pass mera product nhi aaya sell ko call kiya to usne sahi bat nhi ki aur mera call bhi Aten nhi kar rha hai mene seller se bar bar bat karne ki kosi ki p...
Sep 08, 2017 by Mehboob Ali
Account on hold and money stuck. Open
My account is on hold. Amazon cheats my 1200rs. It's a biggest fraud company. ...
Aug 31, 2017 by sachin kumar
My account is on HOLD Closed
Sir on 18/08/2017 i create one amazone account with these details but unfortunately the email id put by me is wrong on the place of Gmail i put Gnail and on this account i added 1000 Mob no 9135242053 email id :- ctsgvdgc82@gnail.com Name :- h...
Aug 26, 2017 by Rakesh Kumar
For refund of order amount or delivery of items Open
The complainant-Sukhwinder Singh as a gift for his friend Harinder Pal Singh has booked online order with the opposite party for the purchase of Neopack HDD Hard case/cover/ Pouch with Shockproof Lining for 2.5 Inch Portable Hard Drive-Black (...
Aug 20, 2017 by Amarjeet Singh Nirman
Account put on hold Open
Some one placed an order from my amazon account from Germany and my Amazon accopunt has put on hold for 4 months and I have called customer service many times and everytime they say to wait for 48 hours and some one will call me. No once called...
Aug 20, 2017 by Ravichandra
Amazon cheated by providing false info on website Open
I was purchasing purit classic RO+UV 6lt water purifier on Amazon On product page it was showing that product is deliverable at my location (i have screenshot) So i load money in amazon pay and gift cards total 8000 Now at time of payment, ...
Aug 10, 2017 by Piyush
Invoice not issued Open
12-05-2017 ordered product sony bdps 1500 delivered on 15-05-2017 but with out invoice made several complaint with amazon no response still now...
Aug 08, 2017 by L.ANTHUVAN
Fake pricing and fake discounts Open
the price of washing machine was quoted wrong and discount offered was big to chase customer...
Jul 28, 2017 by Vinit Bhatt
Not Yet Refunded Open
I purchased a Product from Amazon.in . I got a defect in the phone.I contacted to customer care they said me to return the product but they will not send any one as there are no person available in my area they said I have to self return the pr...
Jul 17, 2017 by AMAN AVTAR
Refund not given by Amazon.in Order# 404-4904599-4848352 Open
I had an order for Rs 17799 - htc one x9 smartphone order# 404-4904599-4848352 and at the time of shipping i raised a return, after so many days amazon informed that they have paid the refund. but i have not received any refund in my account ti...
Jul 16, 2017 by Jibu Varughese
Wrongly charged @ Amazon. Open
The policy is , if you buy something more than 599 delivery will be free. I ordered for 754 but they charged me 875 which unacceptable. I want compansation....
Jul 14, 2017 by Emraan
Order not delievered Open
I ordered a raincoat on Amazon and paid via Debit card. But the order didn't arrived even after latest delivery date. After 18 days they mail me that they can't deliver and refund is initiated. U want compensation...
Jun 26, 2017 by Ashish Jha
Bad service Closed
I have bought it on 24th may,and it was shipped via Gati courier. Gati's delivery man updated the status himself without calling me. And my order was returned. My order was replaced and again it was shipped via Gati. This time the delivery man ...
Jun 12, 2017 by Ajay Biswas
Package not delivered Closed
I bought a samsung mobile (prepaid of Rs 7990) in emi from amazon on 22nd may 2017 and I was to get the delivery on 29th may but I have not got. I called also I sent mail to amazon about this fact. Then I saw in my amazon account that the pro...
Jun 04, 2017 by Samir Biswas
this is my second complaint about an e commerce company named www.amazon.in. this is the worst company e commerce company. i had placed an order back for a dvd for the movie named dangal in march which was supposed to be delivered in 10 days ...
May 30, 2017 by puneet grover
Refund payment from Amazon not initiated Open
I have returned a jeans pants dated 18-4-2017 but amazon.in 's concerned department wanted proof of delivery from courier service, however the seller from where I have purchased the jeans pants, has received it and waiting for Amazon to send th...
May 23, 2017 by Atul Kumar Thakur
Amazon cancelled the order without prior notification Closed
Amazon had a sale on 20th april 2017 for redmi 4a mobile. i was happy as i succeeded to place my order < order no 405-1644360-3107510 > . amazon with its amazing services cancelled the order based on payment failure ground on 21st april 2017 wi...
Apr 23, 2017 by Prem Nandan Sinha
Delivery agent forged signature and stole the package Closed
Order# 171-7427403-9701167 12th April: Morning I got the SMS saying that my package was out for delivery. I was waiting at home to receive the package. The sms has the number of the delivery agent. I tried calling the number; surprisingly it d...
Apr 13, 2017 by Kalpit Desai
Lying Amazon Open
I have on record that amazon cheats to its customer . i was running behind my package for 4 days , and they never compensated for it...
Mar 16, 2017 by Mayur Duchakke
Promise to provide cashback but refused after 3 months Open
Hi i m facing problem regarding my cash back against my order on Amazon i fell cheated they mislead me on 26 Oct 2016 they assured me with an email that i m eligible for cash back & after 4 months they r saying that i m not eligible against ...
Mar 15, 2017 by Ishan Chouksey
Refund not received frm amazon Open
I had placed a order for Rs 1599 - Philips hand mixer with amazon.in and details of the transaction are given below. Though i had returned the mixer on 30-jan and amazon has claimed that they have paid the refund i have not received the refund ...
Mar 07, 2017 by Jayanthi K J
Wrong item delivery Open
I placed an women watch from amazon and got delivered men watch. Raised return and refund request but no one came to take order return back. Even contacted customer care multiple times but got no help. Very bad experience with amazon and looks ...
Feb 23, 2017 by Sachin Singh
Wrong Product Delivered Closed
To whom it may concern, I am very much astonished humiliating for me, that amazon is advertising, selling something in the website and sending something else in the courier. I have placed an order for for easy bluethooth keyboard for smartp...
Feb 17, 2017 by Samarjit Mukherjee
Package not delivered and payment not refund Open
I have ordered via amazon.in order number 403-1442693-5188319 dated 13 November 2015.And after 5 days it was showing item delivered but I had not been received yet. I have made payment by credit card. I have communicated more than 100 times to ...
Feb 14, 2017 by R.N. Choudhary
Promised Citibank Cashback of Rs.2000 not Given Open
I had ordered Lenovo G40-80 14-inch Laptop (Order No: 403-9082265-6373133) and before ordering, I was promised cashback of Rs.2000 on 21st October, 2016 from Amazon.in when my payment got declined on 20th October, 2016. But today on 5th Feb...
Feb 05, 2017 by Shivram Kashyap
Refund not processed Closed
Dear Sir/Ma'am, I ordered Moto G4 plus from Amazon on 20th Jan 2017 and I cancelled the order on the same day. Amazon refunded Rs 13999.00 for the order that I cancelled, to my Master Card (card number - 5596 0100 0127 1491) with refund ref...
Feb 02, 2017 by Gaurav Soni
Sir, I placed an Order(ORDER # 171-8389411-6941932) on Amazon.in on 13-01-2017 Of a book worth Rs 390/=.The book was shipped on 15-01-2017 Via India Post under the tracking Id:AW996186799IN. But unfortunately it has been now 20 days and the pa...
Feb 02, 2017 by javaid ahmad bhat
False Advertisement & False Claims Open
Order no. 402-4367513-2980359 placed on amazon despite being gauranteed by the company & regular follow up for same being made, wasn't delivered. The same was to be utilised at a marriage, thereby proving the "Jhutha Chupai" advertisement of am...
Jan 19, 2017 by Akshay Ghelani
Refund issue Open
I ordered a product on Amazon on 13th December, 2016 and it get cancelled on 16th December, 2016. The amount was refunded by the amazon.In on 18th December, 2016, but still I haven't get the refund amount. Amazon.in gave the refund details a...
Jan 02, 2017 by Bikersane Rathizh
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