Amazon India
Complaints
Amazon India - Cashback Not Received after 2 months Open
I placed an order from amazon.in on 23rd Dec worth Rs. 6248. There was an offer that if i place an order more than Rs. 5000, i'll receive the cashback of Rs. 1000. It's been almost 2 months and i am yet to receive the cashback. The amazon custo...
Feb 12, 2019 by Tabrez Khan
Amazon India - Seller sent a different item & Amazon not returning it Closed
On 15th January 2019 I had ordered book named "Indian Bird Migration Atlas" from amazon.com. I got the delivery on 29th Jan, I received a completely different item from what I ordered. There was no book instead there was a booklet/ magazine of ...
Feb 01, 2019 by SHUBHAM
Amazon India - Cashback not received from Amazon India Open
This is regarding a laptop trolley bag which was part of an order I placed on 22nd December, 2018, and I believe I am eligible for the Amazon cashback of Rs. 1000/- which was applicable for fashion and luggage items at that time. However the cl...
Jan 31, 2019 by Deepnanda Ray
Amazon India - Missing of some parts of my product and refusal of refand Open
Amazon pickup boy picked up my product but amazon tells me your return was cancelled and they are not initiating my refund...
Jan 29, 2019 by sheikh khalid bin mehraj
Amazon India - Package not delivered Open
My order id is 408-9845326-1319544. The name of the product is Samsung J2 6 2016 (Silver 8 GB). My registered address is 31/24/11-12 Varun Path, Mansarovar, Jaipur with PIN code 302020. However, for the easy delivery, I put up the address of p...
Jan 28, 2019 by Prafful Saxena
Amazon India - False commitment not fullfill giving wrong information Order # 402-2573834-8461134 Closed
Amazon executive promise me for resolution and if i cancell and order without offer 32599 am totally disappointed i ordered galaxy a9 with hdfc offer spend 33990 and flipkart give 3k cashback executive told me payment not succeed so instant dis...
Jan 28, 2019 by Rajneesh Garg
Amazon India - Package not delivered and no refund give from last 35 days Open
Order no. 403-4566503-3761121 I ordered on 14 dec 2018 nd delivery date was 18 dec but amazon didnt deliver product nd as per policy they have to refund within 4-7 days but they didn't nd when I called customer care they didn't give me satisfac...
Jan 27, 2019 by Lalit kumar meena
Amazon India - Package Not Delivered Closed
I have ordered Real me 2 pro from Amazon. I got delivery date between 22 to 25 from a seller named Krrish hero selling central zone . According to last updated status this product was shipped on 12th. However till yesterday there was no status ...
Jan 27, 2019 by Sangram Pradhan
Amazon India - Refund from amazon is not placed Open
I ordered a book from amazon named ‘ pediatrics for medical graduate by arun babu’ on 17jan 2019, by paying an amount of ₹665( ₹25 from amazon pay + ₹640 by debit card of PNB). I canceled the order on 18th jan & asked for refund. The ...
Jan 26, 2019 by Gourab Chakraborty
Amazon India - Courier boy updated wrong tracking nd not delivering my product Open
Amazon order ID 406-3870016-4822714 Sir I order redmi y2 from amazon and it is shipped via bludart today it was out for delivery but courier did not contact me nd intentionally updated wrong tracking so help me regarding the because it is seco...
Jan 26, 2019 by Ram krishna goswami
on 21 night I ordered my Eureka Forbes vacuum cleaner from Amazon India and today when I asked the office in Patiala that my product is not delivered then I got to know that my product has been cancelled I call the Amazon customer care they sai...
Jan 25, 2019 by Ajay anand
Amazon India - Fake job offer lost money Open
Dear sir, I request you to please help me I losed my money in fake job offer Job name - amzon data entry operator I had applied on indeed.com for job. I had a call from global india. They forward my file to amzon hr rahul sharma. Whose ...
Jan 24, 2019 by Krutika Kale
Amazon India - Fraud done by amazon Closed
I ordered 3 vacume cleaners from amazon on sale but amazon cancelled my orders and saying to order again but now the prices are higher so please help me to get the products on sale price...
Jan 24, 2019 by Shifali
Amazon India - Soap received in place of Real me U1 phone. Open
I had purchased Mobile phone "Realme U1 (Ambitious Black, 4GB RAM, 64GB Storage)" with "Serial Number: IMEI - 860252040065811" Ordered on 9 January 2019 Order# 403-7264741-4021946 with my register mobile no through amazon website. Same order d...
Jan 24, 2019 by Nitin Kanojia
Amazon India - Amazon India froud package delivery Open
I didn't order the product.package had my name, address and phone number so I took it. But later I found via costumer service that it was ordered from someone else account.i have talked to all of my friends but no one knows anything regarding t...
Jan 22, 2019 by Shivam Singh
Amazon India - Empty package received Open
I ordered dual shock 4 controller first received duplicate controller then in in replacement got empty box seller on was Game.Stores and it was prime fullfilled order then also this happens and amazon os now refusing to give refund...
Jan 17, 2019 by Harshit Arora
Amazon India - Fake Isopure protein powder delivered Open
Cloudtail is a big part of Amazon India selling products, I purchased Isopure protein powder strawberry and cream flavour from them but I was delivered a fake product without the seal. It has upset my stomach, taste is different and it doesn't ...
Jan 16, 2019 by Sulabh Misra
Amazon India - Refund not processed even after returning the item Closed
I returned the item, but amazon is claiming that they have got incorrect item. However that is not the case, I returned the correct item and now I feel cheated and despite contacting them, they have not provided any resolution....
Jan 14, 2019 by Saurabh Kumar
Amazon India - Item was missing in the package Open
I ordered a Philips Viva Collection HD4938 induction cooktop from Amazon on 24 december 2018 & recieved the package on 26 december 2018. After receiving the package when i opened it I found a brick & a piece of stone instead of induction cookt...
Jan 11, 2019 by shubham
Amazon India - Refund not credited till now, 2 year ago i purchase product from amazon. Open
refund not credited till now, 2 year ago i purchase some cloths from amazon but they are sharing only reffrence no. but not received any money in account they also wasted my a lot of time, i am sharing letter from bank who will find any refund ...
Jan 09, 2019 by prateek
Amazon India - Closed my account without any proper reason Open
I had received a box in which one item I ordered was not there and shampoo bottle I received was damaged and tempered...
Jan 09, 2019 by Lina radadiya
Amazon India - Package not delivered after 5 days of the said date Closed
I ordered a mobile phone on 28th of December 2018 and it was supposed to arrive by 1 January 2019. Even after calling the customer service several times there is no further development in the status of the order. I'm a prime customer and the sa...
Jan 05, 2019 by Angel Mary John
Amazon India - Package not delivered after promising many times Closed
Delivery guy is fooling since morning & also even customer service executives are also Mis guiding with there tantrums of assurances....
Jan 02, 2019 by Vivek Dubey
Amazon India - Falsely Accusing not to returning wrong package Closed
Amazon wrongly accusing me to returning wrong package( cloths) in place of 375 INR worth picture. I have returned correct package it’s Amazon or there agent which might messed up. Now amazon illegally locked my account along with amazon pay ...
Jan 01, 2019 by Vikram
Amazon India - Package not delivered Closed
My policy as a prime member is violated and they didn't delivered my product in 2 days as they promised me at the time of prime member....
Jan 01, 2019 by Sunit sahoo
Amazon India - Package delayed delivery Open
Date: 30th December 2018 Ordered date : 26 December 2018 Item: Antec NZ200 cabinet. Amount: 2750. Early delivery charges : 80 Summary 1: Damaged product was delivered. 2: Return and replacement for the item scheduled. Issue: Item was ...
Dec 30, 2018 by Vicky H
Amazon India - Breach of trust cheating and fraud Open
I purchased several plants and seeds from Amazon India including other articles. I have been totally cheated on the plants and seeds. The seeds are 90 % duds even after planting them methodically and waiting. Some like tomatoes sprouted but I d...
Dec 30, 2018 by Sai Krishna Padmanabhan
Amazon India - Damaged product delivered Open
I had bought a bedside cabinet through amazon (seller is Santosha decor). The product was delivered 7 days later than the scheduled delivery period. Also the packaging was such that had to arrange a carpenter to open it. It took me more than 12...
Dec 30, 2018 by Vishal Ladiwal
Amazon India - Package delivered but didn't got all the items. Open
I ordered a ring on 23rd December,2018 from Amazon.in The ring arrived at 29 December,2018 I paid 285 rupees for it since I also wanted to have a gift wrap on it with my personal message , The product arrived on the specified time but the...
Dec 29, 2018 by FAIZ EHSAN
Amazon India - Defective product received and denied Warranty Open
I bought a Royal Oak Rocker Recliner from Amazon on Oct 26, the product delivered turned out to be defective, it had 30 days warranty, I reached out to Amazon to ask for the repair/return as the product was under warranty, Amazon told me to con...
Dec 28, 2018 by Rahul Gautam
Amazon India - Package is not getting picked up and not refunded Open
Complaint file is attached below...
Dec 24, 2018 by Aditya Vardhana
Amazon India - Return not taken Closed
I ordered a Samsung 23.5 inch curved LED monitor on 25-Oct-2018 during amazon flash sale (order no 171-6756070-2112367). I initiated a return before the package delivered. Customer care executive requested to place return request once the produ...
Dec 22, 2018 by Sindhu S
Amazon India - Refund of return of an amazon india order no .406-1392618-5343510 Closed
I had placed an order (ORDER NO- 406-1392618-5343510 )to buy a titan neo analog watch on 27-08-2018 for an amount of Rs 3996. And also received that order but somehow i dont like that watch and choosed to return. On 05/11/2018 the courier b...
Dec 18, 2018 by SOUMYA SUCHARITA NAYAK
Amazon India - Package not delivered but shown as delivered on app Closed
Package was supposed to be delivered on 16th of December 2018.I was shockwd to see the status updated as delivered on the app.I called the customer service and requested it is okay if it is delayed but do not give false information as it amount...
Dec 18, 2018 by Reshmi Nair
Amazon India - Refund not received Open
I had brought mobile from Amazon and due to some issue I have returned via DTDC courier and item has been reached to Amazon I'm Oct month and I ordered in September so almost 3 months has been passed but refund not been credited in my account e...
Dec 17, 2018 by Pappu
Amazon India - Package not delivered Closed
I have ordered shoes from Amazon, and its the second time they have not delivered it. Without even calling at my number, they return the package, saying it has been refused. The delivery guy really needs to be taken under strict action. ...
Dec 17, 2018 by Tanzeem Fatma
Amazon India - Non refundal of my money Open
I am Dinesh Sabharwal and I had placed a order on amazon.in with the order number 404-6974807-2535555 on 8 the Dec 2018.i paid the amount of rs 2970/- from my SBI debit card.on the same day I.e 8th December 2018 I had cancelled the order and I ...
Dec 16, 2018 by Dinesh Sabharwal
Amazon India - Fake iPhone, No Refund Closed
29 Oct 2018: Ordered iPhone X online on Amazon. 2 Nov, 2018: iPhone delivered. It did not turn on. We called Amazon for replacement. They said for that we need a letter from Apple Service center that the phone is not working. We got the lett...
Dec 15, 2018 by Aditi Gautam
Amazon India - Package not delivered Closed
I had recently ordered amazon echo from amazon india on 30'th november and I paid 12,999 via net banking. We were supposed to receive order on 2'nd of December but we haven't got product till now but the website is showing it is delivered on 2n...
Dec 14, 2018 by Sneh Gupta
Amazon India - Intentionally duplicate product was sent Open
I have bought a lawman pg3 sneeker shoes from Amazon.in though COD Method..I have paid 899 for that..but after seeing the item I had doubt in my mind.. Immediately I scanned the barcode details which was given in the shoe packet & I found it th...
Dec 13, 2018 by Souvik Saha
Amazon India - Product is Broken but packaging is Ok Open
Not Refund my money ...
Dec 13, 2018 by Umedbhai Maheta
Amazon India - Package not delivered Open
I have ordered a 3d echo dot 3 generation from Amazon .I received a message that it was delivered although it was not delivered.i tried calling the delivery agent with the pin provided to me by Amazon but the whole day it was shown engaged.i ca...
Dec 12, 2018 by Shaista parveen
Amazon India - Received a Defective Quality Product Open
Order Number- 406-1955228-7881140 I bought this product because it claims that it helps for height increase or tallness.. I received it 9 days ago and I consumed 2 tablets after receiving... I take one in morning and another in evenin...
Dec 10, 2018 by Pritam Patnaik
Amazon India - Self Shipment Money not refunded and Misbehavior of Amazon Leadership team Open
I have ordered Mattress on 4th Nov 2018 from Amazon order# 404-1252120-5515554 which was delivered to me on 17th Nov 2018 and as the product was not as per my expectations I have requested return same day, however as per Amazon it is seller ful...
Dec 10, 2018 by Reema Vashisht
Amazon India - Product not delivered Open
I have placed an order for refrigerator in Amazon but it was cancelled and this happens five times and amount is refunded to Amazon pay. I asked them to refund the money to bank account but they are not refunding to bank account and I'm waiting...
Dec 08, 2018 by Vikram Vaddepalli
Amazon India - Cashback Not Recived Open
I have Ordered a couple of item from Amazon India with one of product value > 6000(order id = 406-6453413-5348340) but even after a month, I haven't received cashback from Amazon....
Dec 07, 2018 by keshav aske
Amazon India - Wrong details of product provided and no refund policy Open
I ordered "iBall ClickScan A404" from Amazon India website which was sold by the seller named "D'JazZ". The product delivered has camera of 2 MP which clicks awful images and the ocr function isn't working. The box of iBall clearly mentioned th...
Dec 06, 2018 by Ashish Prakash Aman
Amazon India - Amazon didn't send product and wasted time Open
So, I have been refused to get the code for the Free bullet earphones with OnePlus 6t. I will take you ahead with this. It's not about the earphones, it's about the time I've put in through this process to get it right. 1. I came across the...
Dec 05, 2018 by Radhika Chugh
Amazon India - Package Not Delievered neither Refund Open
I had ordered bluetooth adaptor from Amazon India on 11th october and paid online. At the time of ordering it was showing it would get deliver by 2nd november. But today its 4th december neither the product had delivered nor the refund amount t...
Dec 04, 2018 by Vikas Dudhoria
Amazon India - Promotional Cashback not processed Open
There was an offer on Launch of Oneplus 6T on Amazon.in. The Offers was that If i buy the Oneplus 6T From date 1st Nov 2018 to 5th Nov 2018 using Prepaid Payment method, I am eligible for the Rs. 1000 INR as Amazon Pay Cashback. Its been over a...
Dec 03, 2018 by Chaudhari Ritesh Mohan
Amazon India - Refund not given Open
Gionee P5 mini Order Number 407-2305783-0493126 .I had ordered a mobile for my relative , which was worth Rs 3990 . Before the product could be delivered , I got a message that the product has been cancelled . However , when i called up my rela...
Dec 01, 2018 by SAVITA PANDEY
beware while placing any order via amazon on raising complaint of a defective delivered item, amazon india sent two goons to customer premises via its ats courier logistics dated 10.11.2018 meerut, up, in name of pickup who attempted to kill...
Dec 01, 2018 by V A
Amazon India - Promotion for Online Shopping not received as promised Open
In October 2018, Amazon had launched a special promotional offer on pre-order of One Plus 6T mobile phone. As per the offer, whoever pre-books the mobile by purchasing One Plus 6T gift card worth Rs. 1000/- before 29th October would get a cashb...
Nov 22, 2018 by Prajakta Satpute
Amazon India - Package not delivered Open
I am a prime member and I ordered Wd Hard disk in Amazon on 28th October and the delivery date was 19th November but they are not delivered. Now they are telling this is seller product we don't have rights to deliver the product and wait 4 for ...
Nov 21, 2018 by pullareddy
Amazon India - They denied to give refund Open
i ordered jbl c100 from amazon on 2nd November and raise for replacement for the same on 3 nov got the new product on 4th nov but i didn't like the quality of the product so i decide to return the product. On 5th November amazon corrier pickup ...
Nov 20, 2018 by nikhil
Amazon India - Rupes not refund Open
mere paisa refund nehi huya he . ...
Nov 19, 2018 by rajesh chaudhuri
Amazon India - Cheated by Amazon.in Open
On 3rd of November, I made a request on Amazon to return my under-performing hammer drill machine I scheduled it for 5th, Nov and as scheduled I was contacted by Amit Sharma from Amazon for the pick up, I guided him to my house on phone and ret...
Nov 18, 2018 by Nitish kumar
Amazon India - Received Samsung Galaxy Note 9 non working dummy phone from Amazon.in Closed
Order ID: 403-9612384-5388364 I placed an order with Amazon.in during great indian festival on 25th October 2018, Order # 403-9612384-5388364. I placed an order with Samsung Galaxy S6 phone in exchange. The product cost was 84900 and after...
Nov 15, 2018 by Dinesh Menghraj Ailani
Amazon India - Seller account suspended Open
i am a seller from last year..i made every effort to make end meet for my performance and i have no complaint about any product till now..on last sunday dated 11.11.2018 i got an email that my account has been suspended due to product inauthent...
Nov 14, 2018 by vivek
Amazon India - Package is not getting returned and not refunded Open
I've ordered a HP laptop worth Rs.21390. The laptop isn't working properly. Amazon sent a technician to check the laptop. The technician is very unprofessional and has no proper knowledge of what they are doing. The laptop is getting overheated...
Nov 13, 2018 by Anjani Netala
Amazon India - Fraud Case against Amazon who had supplied BRAUN Food processor Open
Dear Consumer Court, This is regarding the Order no 406-0283462-9805121 for Braun Food processor which was raised on 12th Aug 2017 costing INR 16,069. The order was delivered on 17th Aug 2017 to us, the processor was working fine till March 20...
Nov 12, 2018 by Sanjay Singh
Amazon India - Package not delivered Open
Delivery status shows delivered on 11 nov 2018 But I have not received the product. I have complaint against this fraud to amazon serverl time .but the keep saying your order will be get deliver. I don’t want product I need my money back ...
Nov 12, 2018 by Mahesh Laxman Datir
Amazon India - Product not delivered Open
i ordered a t.v at amazon.in model no: sanyo 123.2 cm (49 inches) nxt full hd ips led tv xt-49s7200f (,order # 171-4817992-0003533 on 27.10.2018 by paying through visa debit card ( its a prepaid order).the said product has not been delivered t...
Nov 11, 2018 by manbir singh gujral
Amazon India - Package not delivered. Open
I got a Package of Guitar from Amazon. And it was a Damaged piece so I returned it to the Delivery man and he also signed on that return paper. But after 5-6 days I called to Amazon and they told that the package is not arrived and the return...
Nov 10, 2018 by Amit Bhade
Amazon India - Cheating of Cashback on my orders Open
Hi , During the sale period I ordered gold coins from amazon from my business account and my personal account. To confirm whether I am eligible for cashback on all orders I called customer service and the guy told me he can see all the or...
Nov 10, 2018 by SUNIL DHING
Amazon India - Forceful partial refund by amazon.in Open
I have placed an order for 4 kurta's and paid 5552Rs and however now still refund is stuck for 3 products and even now when it comes to refund the executive says as there was a cashback given we cannot give that amoumt back to your bank and the...
Nov 10, 2018 by DHARMIK SHAH
Amazon India - I have ordered 2 jeans. And I got only 1 jeans Open
I bought 2 jeans from Amazon and they deliver only one jeans at 30 October. . we inform Amazon about these . We rejected the product . Again they said they will deliver 2 jeans and on 9 November we again received the parcel with only 1 jea...
Nov 09, 2018 by Ganesh Sudhakar Kinge
Amazon India - Delivery issue Open
After having a talk with the agent also the courier was not delivered and sent a msg showing unable to contact the person. It happened for 2days one is on 5th Nov and another today it's 8th Nov 2018.What is this nonsense going on? If this is ha...
Nov 08, 2018 by Nomi Handique
Amazon India - Delivered a used product Open
I have ordered this product - Reebok shoea-for ₹1499. They promised me delivery on 28th of october and I have taken prime membership also for this. The product didn't arrive on 28th and I have kept on contacting their customer care everyday. ...
Nov 06, 2018 by SANDEEP CR
Amazon India - Package delivered contains a rock instead of a phone Open
I had ordered a Moto G5S plus phone from Amazon.in and it was delivered to me on 14th October. To my surprise the smartphone was missing from the shipment. It had been replaced with a small rock as seen in the attached pic. Since then I've b...
Nov 05, 2018 by Saifuddin Mohammed
Amazon India - Empty earphone packet received from amazon Open
I have ordered Bluetooth skull candy earphones from Amazon. Today on 04-Nov-2018 when I have received the packet, it was empty and just contained blank A4 sheet instead of earphones. Then I called amazon customer agent regarding issue and he a...
Nov 04, 2018 by Tanmai Mehrotra
Amazon India - Empty carton without product recieved Closed
I ordered on bag on 15th October, order no 408-6355832-7385962 , It was a bag worth Rs 2299/-. Requested amazon to deliver before 23rd as i was to leave abroad for few days.Money was paid in advance. They delivered the carton on 24th when nob...
Nov 04, 2018 by Pradeep
Amazon India - Package not delivered Open
The 2 items of particular order was never received but Amazon claims it was delivered. Order date24-Oct-2018 Order # 407-9363745-4625108 Order total 967.02 (2 items) Upon contacting Amazon customer service multiple times the response was ...
Nov 04, 2018 by Naga Raj
Amazon India - Package was returned to amazon but refund was not issued Open
I ordered belkin wireless mobile charger from amazon but because of the slow charging for the mobile phone , I returned the product back to amazon. However , once the pickup was done by amazon executive , amazon was not ready to issue the refun...
Nov 03, 2018 by Sidha Binayak Acharya
Amazon India - Package not delivered Open
This time I have ordered a tshirt from amazon , but on the delivery date they automaticatly updated that i am not contactable without even contacting me and initiated return to seller... It's cheating.. And the other incident that happened is...
Nov 03, 2018 by Minakshi Mukherjee
Amazon India - Package not delivered and misleading information Open
Dear concern , I order a phone on Sunday 28th oct and delivery date was 30th where in it was attempted and I requested the guy to deliver it slightly late which was tried but I was not home at that time . But I requested it to be delivered o...
Nov 03, 2018 by Karan sharma
Amazon India - Not Refunded Open
I have purchased Seagate 2TB HDD and i got defective item so i claimed for replacement and again i got defective item so i returned the Product and till now i haven't got the Refund Money...
Nov 02, 2018 by Vairam Srinivasan
Amazon India - Complaint about cheating and delivery issue Open
I ordered a product on 10th of oct product is Samsung 253l refrigerator. i received a damage product cheat by the amazon seller cloudtail india limited. refund the product and replaced product delivery deadline was 31oct . till the parcel ...
Oct 31, 2018 by Naresh Chandwani
Amazon India - Package not delivered Open
hello sir, i am pravat from bhubaneswar. i buy a product from Amazon.in : d3d Wireless hd ip wifi cctv Indoor security camera (support upto 128 gb micro sd card) (black color) model:D8801 and its not delivered yet, but in my order list it sh...
Oct 31, 2018 by Pravat Kumar Swain
Amazon India - Refund not received Closed
Refund not received I cancel the order on 22/10/18...
Oct 31, 2018 by SARANG
Amazon India - Product not delivered Closed
Hi, i ordered a mobile phone from Amazon few days back and during the day of delivery the courier guy cancelled the delivery and processed it for returning to the seller. Upon contacting Amazon, they told me that not to worry and my product wil...
Oct 31, 2018 by Parth Mehta
Amazon India - Charged but service not delivered Closed
I had ordered Black & Decker KR554RE 550-watt 13mm variable speed reversible Hammer Drill Machine order # 404-9229480-7565914 placed on 25th October 2018 been a prime member I was supposed to receive it on 27 October 2018.However till 30 Octobe...
Oct 30, 2018 by sachinnaik
Amazon India - Cheats the customers Closed
Amazon has become another website to cheat it's customers. I needed the product for some special occassion and hence ordered as the delivery time was shown much before that occasion. However the product was shipped much later than that occasio...
Oct 29, 2018 by Sonia Sehgal
Amazon India I email all my issues With Amazon but they not give me positive response Also They Not Inform Me about my parvel cannot be deleivered.I place a order on 12 th october on Amazon,On 20th oct i see Many Of my items in the order not...
Oct 29, 2018 by Naveen Kumar
Amazon India - Package not delivered Open
I had place and order on amazon.in . First on 27th Oct'18 I got a call which got disconnected only after half a ring. When I tried to call back , the call was rejected from the other end. After this I got a sms saying order could not be deliver...
Oct 29, 2018 by Amol Subhash Kankariya
Amazon India - Product not being delivered 3rd time Open
amazon has been fooling me for last 3 times on the product "Nilkamal Freedom Cabinet Without Mirror (Brown)". First time when i ordered they DIDN'T delivered me the product and wrongly updated the status saying can't reach the customer when n...
Oct 29, 2018 by Nilesh B Rade
Amazon India - Replacement not delivered Open
i ordered a product from amazon india.the amount of the order was prepaid. upon delivery i found that it was not the actual ordered product. i requested replacement upon which i was asked to send the product through any courier company which i ...
Oct 28, 2018 by syed mohsin aijaz
Amazon India - Replacement not given Closed
I have purchased an apple iPhone 6 on 10 oct in which charger and earphones were missing and then I called Amazon and they provided me replacement but the replaced phone is having lots of scratches on it and now they are giving refund instead o...
Oct 28, 2018 by Prince bansal
Amazon India - Package not delivered Open
I ordered a phone named OnePlus 6 for rs 27999 order id 404-9245752-3817961 on 13th oct 2018 for a discount of great indian festival of Amazon India but i didn't get my order. I got a out for delivery message from them and a Amazon agent mobile...
Oct 28, 2018 by ARUN K R
Amazon India - Package not delivered Open
Didnt delivered by courier boy...and challeneged me not to deliver.he said you customers are all idiot .you orders but if we wish want.to deliver..we dont. when i updated to amazon about it.they said sir wait ...we are positive you will get yo...
Oct 28, 2018 by Hemendra kumar sharma
Amazon India - Package is not delivered Open
I have ordered an asus a555la laptop replacement screen on 15th October 2018 on amazon and they promised to deliver it by 22nd October 2018. 3 days have paased from the estimated date and still no word of it. I have called customer care two tim...
Oct 26, 2018 by Faisal C A
Amazon India - Product not returned Open
Dear sir, I bought an adidas shoe from Amazon order no. 40473244696971509. Due to problem with size i requested for a return. They gave me the pickup date of 15/09/18, but no pickup was dne so i called the customer service and and they gave a...
Oct 26, 2018 by Hemant Gupta
Amazon India - Relisting at higher price without sending the product at original price Closed
I have ordered one Baby product from Amazon india on 04th October. The item is not yet dispatched ( 25th oct). The seller relisted the same item with a price change of 300Rs. The item was not out of stock and there was no other issue in sending...
Oct 25, 2018 by Arun Kumar
Amazon India - Not Returning the product after multiple calls. Open
I placed an order for 11 different times on 15 the October. 4 of those items were either subsequential quality or had size issues. I placed a request for Return of those items. 3 of them were scheduled to get return on 22nd October 2018 and 1 o...
Oct 25, 2018 by Ishan Jayal
Amazon India - Order cancelled automatically without my permission Open
I have placed order of tv from amazon on 10th of October 2018 . They provide m a delivery date of 24 Oct but on 22nd of October they sent me a message that the order which I has placed refused by me but they don't contact me even a single time ...
Oct 24, 2018 by Priyank diwakar
Amazon India - Full Refund Not Paid Closed
I purchased a mobile from amazon. Order details- Order date: 10-Oct-2018 Order Id: 402-2056841-1586760 Order total: 13,589.10 (1 item) paid with credit card Order cancelled because of wrong address mentioned by me and Re-ordered for new address...
Oct 24, 2018 by Mohammad Asad
Amazon India - Product Serial Number Mismatch with Invoice Open
I order Hp Monitor 22ES from amazon. And the serial number are not matching on device and invoice. I have attached images. of invoice and actual product....
Oct 24, 2018 by Naren Bambhaniya
Amazon India - Lipi world led/lcd remote control Open
The remote is not working.It was reported to customer care executive .they assured to return the product and said one of their pick up boy would come and pick up ghe product but none of one came.It wad reported again that your pick boy has not ...
Oct 23, 2018 by MANOJ KUMAR SHARMA
Amazon India - Order Number # 408-3439038-0856367 Closed
Amazon Transportation has failed to deliver the product claiming that it is damage for two consecutive times. Despite contacting amazon with their assurance that I will be receiving a replacement, the same happened and delivery failed. Amazon c...
Oct 23, 2018 by L T Aaron
Amazon India - Product or refund not delivered by amazon Closed
i ordered on 26-Sep and seller cancelled the my order on 27-Sep , i contacted to customer support on 28-sep and they said , seller will contact you ,as it is 3rd party seller they will contact you and you can pay them . Immediately i got call ...
Oct 21, 2018 by kamal kumar
Amazon India - Unreliable Amazon India delivery system for Prepaid orders Closed
amazon india delivery system is not trustworthy. there has been at-least three instances where order status message showed my prepaid orders were delivered but they were not. i had to follow up with their customer service after which the order...
Oct 20, 2018 by Somen
Amazon India - Delivery already delayed Closed
This company is useless and cheats it's customers in the basis of prime membership that delivers in one day but that's all bullshit. They take their own bloody time to deliver....
Oct 19, 2018 by Peter Andrew
I ordered a product on Amazon for one day delivery on 15th October 2018 and so far I have not received the product; called customer care multiple times but getting the same answer to wait for 24 to 48 hours. I don't understand the logic, as I...
Oct 18, 2018 by Jeevanand C
Amazon India - Wrong Item Deliverd Open
I Placed a order on amazon.in order no. 407-0088565-9825972. "Red Tape Men's Black Nordic Walking Shoes". They sent me box of RedTape and shoe of Flying Machine company. When I tried to post review on amazon.in they are not posting my review a...
Oct 17, 2018 by Ram Dev
Amazon India - Two orders not delivered Closed
I placed an online order with amazon india on 11 september 2018 from ahmedabad. The order was for 2 quantites of the same product to be delivered at ahmedabad and ludhiana(doraha), with an estimated delivery time of 7-10 working days. The pro...
Oct 16, 2018 by gunjan
Amazon India - Fraud order generated and Charged extra shipping Closed
I had various purchases with Amazon in the festive sale. Recently I returned one of my order and found that they have issued wring refund to me. On informing them I came to know that they had charged me extra shipping for the order and they are...
Oct 15, 2018 by Prachi
Amazon India - Amazon India — amazon sale is a ripoff. its a sham!!! don't fall for it Open
Considering a sale, I bought a laptop and Phone with Amazon specifically checking the return and replacement policy. It was a Samsung on pro5 I ordered on Amazon. Both arrived and the phone was not working properly, it was hanging from the star...
Oct 15, 2018 by Vandana Pathak
Amazon India - Short Supply of Order Open
Order date: 23-Sep-2018 Order #403-8680757-9553920 Mi 10000mAH Li-Polymer Power Bank 2i (Black) Ordered 2 qty. but received only one. Short Supply was reported immediately after receipt of the material. Then there was so called investiga...
Oct 14, 2018 by Yogesh Kalia
Amazon India - Product not delivered bought during sale Open
I bought iPhone X during amazon's great Indian festival sale. They did not deliver the product and cancelled it later without informing. Now the price of the product has increased on both amazon and its competitor sites. I want the same product...
Oct 14, 2018 by RAJ GAURAV
Amazon India - Package not delivered and consumer blamed Closed
I ordered Redgear Keyboard with Order# 404-0574392-1096348 and paid extra for same day delivery. I waited the whole day but didn't get the product. Now the order page is saying that I will be receiving the product in 3 days. What bad services A...
Oct 13, 2018 by Jagpreet Singh Sasan
Amazon India - Refund incomplete Closed
9356 Mattress: 9166.05 Mattress Protector: 807 What is this? Order #408-1407216-7809916 ---------Rs.807 refund--Rs.190.34 and Rs.616.66 discount . I did not receive a discount of 616. I have paid for the whole amount and I h...
Oct 13, 2018 by Prashant Singh
Amazon India - Package not delivered again Open
Today worst thing happen with me i want to share something my order detail is order date 9-10-2018 Order number 402-2997131-8737169 Tracking id 216563634860 I order oneplus 6 mobile which is to be delivered on date 11 Oct 2018 but it will b...
Oct 13, 2018 by Rajat
Amazon India - Wrong product delivered Open
I ordered one plus 6 from Amazon on October 9. I am a prime customer and the product was expected to be delivered on 10th. They didn't deliver the product on time. On 11th also, they didn't deliver the product. On 12th they delivered the packag...
Oct 12, 2018 by Avneesh Kumar
Amazon India - Package not delivered but marked as delivered in amazon app Closed
Order summary: 404-2420449-6556352 order date: 10-Oct-2018 Order detail: Philips BRE201/00 Satinelle Essential Epilator (Corded) I ordereed one Philips Satinelle Epilator on 10th October'18 and chose one day delivery as it was urgent to...
Oct 12, 2018 by Nabamita Sarkar
I tried to buy a laptop using SBI debit card. From advertisement and Amazon page I found that sbi debit card has emi eligibility. So I tried to use that option but I got failed. I contacted customer support and they told me many steps like send...
Oct 12, 2018 by Navya Sri Mattey
Amazon India - Didn't receive refund Closed
I bought a watch on 10september 2018, but found a defect in it. So I asked for replacement. But then someone gifted me a watch so I cancelled the delivery. Amazon sent my money from cheque. I didn't want cheque, so I asked them to change my pay...
Oct 11, 2018 by Satyam Tekriwal
Amazon India - Battery backup and sound quality is very poor Closed
The last date of return for my MI-a2 black mobile was 9th October,2018. Due to poor sound quality and battery backup I decided to return it and choose return option. And then a Blanco test occurred. After that I had a interaction with Mr. Visha...
Oct 10, 2018 by Mounabrata Mandal
Amazon India - Ordered Package not delivered Open
I had ordered for the product "Magideal DNX-9960 2.5mm External Microphone for Car Pioneer Stereos Radio Receiver "" on 9-sept-2018 through amazon website. I made full payment (rs 742.15) for the product while ordering itself. The order id is O...
Oct 09, 2018 by Manjunath K E
Amazon India - Packged not delivered and money not refunded Open
I purchased a refrigerator from www.amazon.in on 2nd October,2018 in exchange .Order Id -403-8018325-6300362.Total amount -24,534.00.Schedule delivery date was -6th October 2018.On 3rd October the product dispatched and on 3rd October night www...
Oct 04, 2018 by Abhishek Dasgupta
Amazon India - Empty Box Delivered Closed
Account Closure N Nurajhan Kheduvora to csreply 1 day agoDetails I bought product from Amazon for the first time. I faced so much problems. And even after that amazon is not helping. First of all when my product was out for delivery , i ...
Oct 03, 2018 by Zaid
Amazon India - Cashback Not received Closed
I had placed an order for OnePlus 6 on 28th May. There was an offer of 2000 Rs cashback by 28th August if we make the payment with SBI debit card. But still I have not received the cashback and when I called the customer service, they declined ...
Sep 28, 2018 by Manisha
Amazon India - Package not yet recieved but the status showing Delivered. Open
My Order was placed on 20 September for ear phone which was suppose to be delivered on 24 September but on 25 September its showing the status as delivered,the very same day i raised the complain with Amazon but the response was very lukewarm a...
Sep 27, 2018 by Mohammed Nurool Haque
Amazon India - Items missing from package Open
I ordered a Bluetooth spI ordered a Bluetooth speaker...it came after a month. It was so light weighted so I recorded myself opening it. The package only had charger. So immediately wrote it Amazon customer service. They said they would invest...
Sep 26, 2018 by Arjun Kashyap
Amazon India - Wrong product delivered Open
I Have purchased a product from Amazon but they delivered me wrong product . When I want return the product they say that return is made by customer it self by its own money and customer return the product by courier...
Sep 26, 2018 by Vinod kumar
Order: Monday 10 September 2018 / 404-3299133-5409107 Items: Apple iPad Pro MQEY2HN/A Tablet (10.5 inch, 64GB, Wi-Fi + 4G LTE), Space Grey Issue: Problem with an order- - Defective item/item does not work. Return picked up after which it was ...
Sep 24, 2018 by Himanshu
Amazon India - Package not delivered Open
I have pre ordered on 8th Sep, Vivo V11 Pro and made payment through credit card. The estimated delivery date was 13th Sep, till date I didn't received my product.. I am prime member of Amazon , but Amazon unable to deliver the product.On dail...
Sep 21, 2018 by Praveen Kamatagi
Amazon India - Package not delivered in time Open
at the time of ordering (yesterday)i was seeing it on amazon india android application that it will be delivered by today.it was showing one day delivery and now i can see it showing it will be delivered by tomorrow. I asked this about the cust...
Sep 20, 2018 by Digvijay Misal
Amazon India - About amazone save & subscirbe cheating Open
i save & subscribe some item for getting discount but when i recieved it charged me normal price but in my accout still showing same price .i am feeling being cheated they also not informed me about price hike only delivery message i got....
Sep 20, 2018 by mamta
Amazon India - Return pickup not done Open
Dear Sir/Madam, This is to inform that the product Richard Murphy microwave convention oven I have received a defected product from Amazon on 1st September 2018 and I have requested for return pickup and refund to original payment method on ...
Sep 19, 2018 by Hijam Gyaneswar Singh
Amazon India - Product is missing Closed
Hi, I placed an order for Honor Play Midnight Black (4GB + 64 GB) on 29 August 2018 on amazon but got missing product. I got this product by 31 august 2018, i got the box where phone is not there only the user manuals and others. I place a comp...
Sep 18, 2018 by Vikas Grover
Amazon India - Refund not recieved Open
i have ordered fossil watch from amazon on 4th July 2018 and the product was returned on 23rd July 2018. I have called many times and i have being told that your complained is registered and it will be resolved within 7 days. Now its 17th Septe...
Sep 18, 2018 by harsimar
Amazon India - Package delivered with soap instead of mobile Closed
I ordered Lenovo mobile from Amazon.in on date 09-09-2018. they have delivered parcel on 15 Sep 2018.i opened that parcel in front of the delivery guy. as i got detergent soap instead of mobile. delivery guy Mobile No:9769694169, i refused to t...
Sep 18, 2018 by Uday Dhuri
Amazon India - Refund pending Open
Order no 404-9242022-6210718 Dear Sir/Madam, My order no. is 404-9242022-6210718. I am following up with Amazon since 4 months. I have still not received my part refund of amount Rs. 4479/-. Everytime amazon raise a claim but i do not receive a...
Sep 17, 2018 by Saloni Uday Bhagwat
Amazon India - They didn't given me the refund till now Open
the didn't refund my money till now. when i go for the refund on 3rd august 2018 i specifically mention to send my refund money directly into the bank account. but they send me the check. and the check that they send me are not accepted by any ...
Sep 17, 2018 by subha prakash sahoo
Amazon India - MRP on site far higher than actual price of product Closed
I had purchased Close up tooth paste from Amazon India ( pack of 2). MRP mentioned on the site was 299/- and after all the so called discounts, the product was priced at 207/-. When I received the pack and checked the products, i was shoc...
Sep 17, 2018 by KUL DEEP KUSHWAH
Amazon India - Package not delivered Closed
I have ordered a book on differential calculus for a beginner ( Order# 408-8575532-2129926 ) on 3rd of September, the claimed that the the product will be deliver in 2 days an that will save me 80rs ,they message me on 6th of September that th...
Sep 16, 2018 by Tanmay Kumar
Amazon India - Wrong Status of Order updated Closed
I had placed order & got confirmation that I will get delivery by 14th of Sep by 6 PM. Then I contacted on Amazon customer care , they told me that it will get delivered by 9 PM. but it was not. & On second day i got msg that my number was not ...
Sep 15, 2018 by Umesh Joshi
Amazon India - Non Delivery Of Product Closed
I ordered 2 Candes water heater with Amazon India on 1st Sept 2018 for my tenant Pranav Verma in Noida sec 45. Order # 406-4766286-5623555. Each water heater was worth 2700. Pranav received delivery boy's call on 4th Sept, who mentioned that he...
Sep 15, 2018 by Ashish Kumar
Amazon India - Regarding non refund of courier charges by amazon Open
I purchased an exercise cycle for old parents RS 5996/- from Amazon India on 3 aug 18 a faulty product delivered by seller, I was asked to send it back to warehouse at Ludhiana and cost of carriage wud be refunded to me.since they don't have pi...
Sep 12, 2018 by Avinash dogra
Amazon India - Package quoted above MRP Open
I purchased a Fem fairness bleach from Amazon on September 07, 2018. The amount I paid for the product is ₹190 + Free delivery (because I have Prome membership) whereas the actual MRP on the product is ₹175. ...
Sep 10, 2018 by Himanshu Aggarwal
Amazon India - Amazon account put on hold Open
My Amazon account has been put on hold with any reason. I have chased customer care and @Amazonhelp on Twitter more then 20 times but they have only asked my details and never come up with any solution. I have a prime account and I have around ...
Sep 08, 2018 by Manish Gupta
Amazon India - Refund not recieved Open
Product return karaya tha 5 August 2018 ko aj 1 mahina ho gaya refund nahi mila customer care call karo daily goli dete h next week 2 din 4 din 2 din phle kaha paise refund kr diye h ajynge account me par jhut bol rhe h call kiya kehte nahu hu...
Sep 06, 2018 by Tushar sharma
Amazon India - Incorrect order deliverd Open
i ordered oneplus 6 from amazon online shopping but i got ITEL keypad mobile.i am sending various mail to amazon but no resolution. amazon told me we are sending correct order so we cant help you. please help me guys i am very disappointed.. ...
Sep 01, 2018 by Rubi Rawat
Amazon India - My item not received Closed
i contact amazon for my order no 405-9326684-2413945 but they no reply proper me please help me with this isue my contact no - 9978814881(rupen shah)...
Aug 30, 2018 by rupen shah
Amazon India - Four pieces of soap received in place of redmi 5 (2gb ,gold) Open
It all starts with my order REDMI 5 ( gold, 16GB) and my order number is #407-2451543-4567520 on 09/08/2018 firstly I didn't received ,it was to be delivered on 14/08/2018 but they delivered on 16/08/2018 without informing I received package b...
Aug 30, 2018 by ABHISHEK KUMAR
Amazon India - Package not delivered & without permission return Open
I have purchased lg 1.5 ton inverter ac (js-q18fuxd1) on date 12 August 2018 full payment in advance...& Promise date of delivery is 20 August..but can't delevered yet.20 August delivery boy call me and tell me your order of ac is not completed...
Aug 28, 2018 by Rekha
Amazon India - Parcel not delivered Closed
I have ordered a Microphone Vodool E300 wired handheld cardioid condenser with 3.5 mm order date is 1july 2018.I have already pay the amount through my debit card. My order Id is 406-1455548-978036. Shipping address is - Jonaki Kareng, Dighala...
Aug 26, 2018 by PREM NATH BORUAH
Amazon India - Wrong product delivered. Return request cancelled three times. Not refunding money Open
Amazon order number 403-4008411-3385100 order date 09August 2018. I ordered a cover for washing machine front load model. They delivered me a wrong product on 15 august. It was definitely not a washing machine cover but some cylindrical alumin...
Aug 25, 2018 by SANDESH BHARATI
Amazon India - Amazon cheated and mentally tortured Open
1. I ordered a honour 7x mobile from amazon india online on 11th Aug 2018. 2. From 14th Aug 2018, i used to receive daily alerts in form of text message stating that your product is out for delivery but by eod, i used to receive another alert ...
Aug 25, 2018 by Aakash Sharma
Amazon India - Damaged DVD Open
i have ordered english movie dvd from my registered account on Amazon. the dvd delivered by Amazon is not playing on the dvd player. Amazon is not replacing/refunding the amount and delaying it for trivial reason. attached invoice for ref plea...
Aug 25, 2018 by bimal
Amazon India - Prepaid package not delivered Open
I have order lg ac 1.5 ton 12 August delivery date is Amazon 3 to 5 business day..but shipped package date is 14 August & delivery date show me 16 to 20 August..but today 23 August steal pending for delivery.....
Aug 23, 2018 by Rekha
Amazon India - Product missing Open
Ordered iPhone X on 25th July from amazon and received on 29th July, accepted because of extra bubble wrap in the package giving us an illusion that there is product inside but received an empty box with only adapter & manuals.Contacted jeff@am...
Aug 23, 2018 by lakshmikanth
Amazon India - No pickup from seven days Open
Item ordered inalsa mixer grinder. Order no. 171-3392961-9089169 Delivered on 15 the August. Placed a return request on 16th August Everyday I receive false message stating pickup couldn't be completed as door was locked which in fact was no...
Aug 22, 2018 by Jyoti Yadav
Amazon India - Old product not exchanged Open
Dear Sir, I ordered a cellphone (Panasonic P-91) in Independence day offer in exchange with my old cellphone (Lenovo 6010) with order no. 408-0027957-8943577. The delivery man didn't took the cellphone as there was slight scre...
Aug 20, 2018 by Dr Arun Kumar
Amazon India - Cashback problem Closed
hi, we are prime members of amazon and using amazon pay app for payment. Though the maximum cashback time is 3 days.but cashback never comes to account. It has been 3 instances where it has been more than a month and still cashback is not credi...
Aug 16, 2018 by dharmender
Amazon India - Missing mobile in the box Open
i ordered real me 1 on 18th of july .but i cant my product on estimated date because of transportation strike reason given by amazon.the next date was 31st july.i got message that the product was out for delivery with the detailed mobile numbe...
Aug 06, 2018 by abhishek singh
Amazon India - Issue with Account Open
According to amazon 'They encountered an issue with your account, and have removed your access to this account because the card issuer has refused to confirm your name and billing address', at the very first time they asked the same confirmatio...
Aug 06, 2018 by Hilal Rauf
Amazon India - Package not delivered Open
I have placed an order on and was promised to deliver the product on 30th of July. On 29th I got an e-mail addressing that the product is ready for pick-up from the store, as I opted to pick up the product from the store. When i called up the s...
Aug 05, 2018 by Sreejith Premlal
Amazon India - Received Empty Package, order id : 405-9412145-7509925 Open
I ordered gold necklace and earrings from amazon on 27th may 2018. Then i received a empty package on 11th jun 2018, i immediately raised a complaint and they asked me to wait for two weeks for refund, then after that they raised atoz claim and...
Aug 03, 2018 by Eswara Srinivasa Lanka
Amazon India - Package not delivere Open
Placed Ellica chimney order - 2 quantity on 16th and the product delivered on 19th with 1 qty. Courier agent said another will be delivered in couple of days as they received only 1. After couple of days raised complain through customer support...
Aug 02, 2018 by rajesh kumar
Amazon India - My Order Not Delivered Open
Hello Amazon I Am Ravi Yadav From District Faizabad State Uttar Pardesh Are you going to misbehave with me to help such after its prime customer of booked July 16 order July 21 to meet me on July 28 when his debt out was that you ask me Rudlly...
Jul 29, 2018 by ravi yadav
Amazon India - Exchange of my original laptop is still under process Open
I have placed a order during exchange offer. New laptop: Asus Exchange laptop which needs to taken: Sony Vaio Wrongly taken laptop: Acer...
Jul 27, 2018 by Chunnu Agrawal
Sir, So far we have not received any refund /reply. The matter is as follows.; I ordered to purchase a redmi note 4 black 64 gb mobile from your site/store vide order no. 408-521-3383-2579501 dated 5 july 2018 which was delivered to me at...
Jul 26, 2018 by LAL SINGH
Amazon India - Customer unsatisfied with service and delivery Open
i ordered a product on amazon india during prime sale on 17th july 2018 and they have provided expected delivery date as 18th july 2018. on 18th i didn't receive any call/update from agent, but i found that order status as delivery attempt fail...
Jul 22, 2018 by Pavan Srirama Sai Vamsi Prabhakar Yellapragada
Amazon India - Delivery of faulty product and company is delibrately delaying return Open
I have purchased Roal Oak Bell Table from Amazon and was delivered to me in damaged condition.As per the process I had initiated a return request and was scheduled for thrusday 19/07/2018. Since then there delivery team has not picked up the i...
Jul 22, 2018 by anuj pratap singh chauhan
Amazon India - Packaged not delivered Open
I had ordered a Fujifilm 5.0 out of 5 stars 1 Reviews Fujifilm Instax Mini 9 Cobalt Blue Festive Pack Instant Camera (Blue) from Amazon India on 7th July 2018 as a birthday gift for my sister in law by using my aunties Amazon Prime account. ...
Jul 16, 2018 by MohmadZahid Patel
Amazon India - Package not delivered since more then a month Open
sir i am sanjoy booked an order in Amazon india on 11june having order id 171-0483902-7573943 and the Tracking id BW147574662IN but till now i have not received the product when i ask amazon customer care about this they are telling that some b...
Jul 16, 2018 by SANJOY KUMAR MOHANTY
Amazon India - Got Stone in the package Closed
I ordered cctv camera from amazon and as soon as I opened the box, I found stone inthe box and this is really bad experience with amazon and i seriously hate it, please help me to get my money back...
Jul 16, 2018 by sanjay singh rathore
Amazon India - Wrong package delivered Open
I ordered a laptop, but they delivered me a wrong laptop.It was mentioned in the specs of the laptop that it has Nvidia mx150 graphics (in the amazon website) but the product delivered to me had mx 130 graphics. Moreover, they first said that t...
Jul 05, 2018 by Rahul
Amazon India - Bill/Invoice and warranty card not delivered Open
I bought cp plus 2 hd cctv Cameras (1mp) with 4Ch. hd dvr Kit on 19/06/2017. The product has 2 (two) years warranty. But I have not received cash memo bill or tax invoice of the product along with the order. Now my product is out of order since...
Jun 29, 2018 by Amitabha Deb
Amazon India - Package not delivered Open
I have ordered food for my dog from Amazon India. From the last one week they are saying that they will deliver it today. Whenever I calls them, they say that the delivery boy is not able to contact me. I re verified the number as well. It was ...
Jun 28, 2018 by Vijay singh
Amazon India - Unbelievable customer service Closed
My order was placed and tracking id 5180893529313and it was stated they try to deliver it and it was failed to attempt . I called Amazon regarding the issue yesterday they said everything fine and the ticket was updated wrongly . Today I got t...
Jun 25, 2018 by Christopher
Amazon India - Package Not delivered Open
I have ordered 3 items from amazon on 31'st May. Final Details for Order #405-4384519-4581943 1 . of: Urban Living Nylon Multipocket Handbag Organizer - Maroon (Handbag Oranizer - Maroon) -Price 298 2. Accessorize Women's Tote Bag (Tan) _pri...
Jun 22, 2018 by Preeti Sharma
Amazon India - Amazon Cashback Not Received Closed
I am a regular customer of Amazon India & the sole reason for this complaint/feedback is to serve as an eye-opener to the wrong doings & CHEATING methods on Amazon India. Issue: I had purchased Movie Tickets for the movie Race3 on Jun 14 thr...
Jun 21, 2018 by Manas K
Amazon India - Wrong product delivered Open
I ordered a mobile phone on 8th June, 2018 on Amazon India along with several other products. A box was delivered to me on 11th june containing 2 products. Amazon notified that mobile phone along with other product has been delivered. When I op...
Jun 20, 2018 by Anurag Sharma
Amazon India - No option to remove money from wallet Closed
Hi, I had ordered for a Costly item (worth Rs. 10,000/- from amazon india) - which turned out to be defective / damaged. So I returned the item and waited for a refund. The refund was issued - but the Amount was credited directly to my Wallet ...
Jun 20, 2018 by Altaf Nadaf
Amazon India - Amazon's customer care exicutive named sandesh Open
I chat with him regarding my order delivery essue but the way he talked with me was terrible and after that he didn't reply elme for 10 minutes so that he can escape from review option....
Jun 16, 2018 by Jaydip katrodiya
Amazon India - Amazon India not refunding money Open
My Name is Ankit Madhogaria. Email ID : ankitmadho@gmail.com I had ordered a pair of earphones from Amazon India on 15th may. Order Number was 403-5575344-7844336. I was supposed to get the earphones at the maximum by 21st May in Hyderabad. ...
Jun 14, 2018 by Ankit Madhogaria
Amazon India - Package not delivered Open
I ordered a book in Amazon a month ago (11/05/18) and it claimed of delivering it by may 26. I have paid the money and haven't received it even two weeks after the expected date. Amazon blames the seller whereas we are not able to contact the s...
Jun 10, 2018 by Sumathy
Amazon India - Wrong item delivered Open
Hello, I had placed the order # 406-2839424-5747506 on 24th May, 2018 which after much delay was delivered on 30th May, 2018. While the delay was there already, I had the biggest surprise in store when the packaging was opened by the Assem...
Jun 07, 2018 by Sudip Dutta
Amazon India - I recived missing parts of product after complent account is blocked Open
I recived missing parts of product after complent my account is blocked so i can not rise refund and return ,replacement request. I order canon power shoot camera in there charger and memory card is missing i call with amazon after block my acc...
Jun 07, 2018 by Rituraj
Amazon India - Package not delivered Open
I ordered a car key pouch on 1st April the delivery date was 3rd may.i didn’t receive the product yet it’s been a month it’s showing customer refusing to accept the order as I was not contacted by any representative of amazon...
Jun 05, 2018 by Adil Faisal khan
Amazon India - Amazon Dishonoring The Offer Open
Amazon has a Offer on Oneplus 6 where if you refer someone with your referral codes you will win a Bluetooth Headset Worth Rs.4000 on referring two. But the Problem is that only once my referral code worked , the other codes given to me never w...
May 31, 2018 by Tejas Lohia
Amazon India - Package not delivered Open
Dear Sir, I made a prepaid order of redmi 5 mobile for Rs 7500 on 14.05.2018, But still, I haven't received the product. I lodged so many complaints (5 times) to customer care, But they divert me to contact other numbers and mail, I have trie...
May 30, 2018 by Prakash R Radha
Amazon India - Wrong time recevied from amazon Open
First time in the decade of shopping with amazon, I have had such a horrendous experience. I bought Yamaha NS-SP1800BL 5.1 Home Theater System (Black) approx 2 months back. Seller sent a different model. I created return and refund request. ...
May 30, 2018 by Suchait Sachdeva
Amazon India - Part of Item missing in the package received from Amazon Open
I had ordered for two products. (Surf Excel Easy Wash Detergent 4 Kg & Samsung Galaxy On7 Prime(Black 4GB+64GB) Mobile through Amazon but when I opened the packet I found that only the surf excel was there in the box. After a short while I r...
May 30, 2018 by Bijaya Kumar Panigrahi
Amazon India - Amazon. In is not responding ! Closed
Dear sir, Last many days ago i am trying to talks with amazon. In but stil their number not reachable. Even i also send a mail to customer care services he says contact the seller. But i can't find seller's profile. My problems that in my...
May 27, 2018 by IQBAL OSMAN SATI
Amazon India - Order not delivered Open
I ordered Huawei P20 Lite from Amazon India on 14th May 2018 and I was supposed to receive the receive the order by 18th May. But I didn't receive the order, I called the delivery boy 5-6 times but he didn't answer my call. At the end of the da...
May 21, 2018 by Tanmay Singh
Amazon India - Package not deliver and rude behaviour. Open
I requested for expedite delivery and was promised the same but later on they changed the statement, no information of the product, last updates were before 24 hours and after talking to customer care met with disappointment....
May 16, 2018 by Kirti Upadhyay
Amazon India - Package not delivered Open
I am a Amazon Prime customer and one of the main feature of Prime is Quick Delivery. I have placed an order on 9 May 2018 and Expected delivery was on 11 May 2018. They are delivering me every product late but this time I choose to Complain...
May 13, 2018 by Farid Sayyed
Amazon India - Not getting my refund Open
The refund which should have been completed within 3-5 business days officially has not reflected in my bank account for 36 days. I have contacted the customer service of Amazon many times but nobody solved the problem and they are continuing...
May 11, 2018 by Aditya Bhowmick
Amazon India - Product deliver delayed Open
I am writeing this concern because i placed an order 28th April & i was promised that my product will be deliver by monday on 30th april & i received the text confirmation regarding this. Now my order delivery date changed without any inform...
Apr 30, 2018 by Nayna Rudra
Amazon India - Package not pickup for return order Open
Hi I bought bajaj platini air cooler from amazon on 31 mar 2018 i have received product on 10 april 2018 i check product and fill water in water tank it leckage from bottom next day 11 april i file a return order after that amazon send me puc...
Apr 22, 2018 by SUNIL DESAI
I have purchased an Item "Orient Electric Smartcool Dx CP2002H 20 Litres Air Cooler" . I ordered it on 7th Apr 2018. I got it on Deal offer for 5200. Normal price was 5500. I purchased with No Cost EMI. Everything was fine and was in proper tra...
Apr 12, 2018 by Krishnanunni VR
Amazon India - Refund not credited Open
I have ordered hard bodies battle rope for gym use from Amazon I have paid through my debit card, but the delivery time was late so I canceled the order. Amazon confirmed the order has canceled successfully on 23/03/18 I'm doing follow up from...
Apr 03, 2018 by Rajavardhana
Amazon India - Wrongful accusations and harassment by amazon india. Open
This is roopesh, registered as roopesh bhardwaj on amazon.in and this is my final notice to amazon for grievance before going to district consumer court. I have sent back this product i.e. Jbl Flip 4 Portable Wireless Speaker with Powerful...
Mar 08, 2018 by Roopesh Kumar
Amazon India - Your Amazon.in Order # 405-5093021-6228353 pending i want on different email id Open
i have purchased 225 rupees lifestyle gift card on 21feb 2018 but i have mistakenly entered wrong email id that's why I didn't get my gift card i m following with Amazon from 22 feb 2018 but still there are not helping me...
Mar 02, 2018 by gulam samdani
Amazon India - Order manipulation by Amazon Closed
Inspite of having issues with Amazon no action was taken on my previous complaints. Amazon is inflexible, non- transparent and most difficult and worst grievance handling online shopping site. The Customer care executives are rude, ill-mannered...
Feb 12, 2018 by Disha Sharma
Amazon India - Irresponsible and unresponsive behavior of customer care and the seller Open
I had wasted by time and mental peace talking to customer care of Amazon. Pathetic service not willing to resolve issue speaks like Robots as feed to them. Amazon is non transparent in any issue. I have refund pending since Sep 2017 not cleared...
Feb 09, 2018 by Prachi
Amazon India - Defective Product Recieved Open
I have purchased a I-Phone SE 32GB Rose gold model in OCT-2017 through Amazon.in, In Jan-2018 phone hanged and it automatically goes into switch on & switch off loop. I contacted apple care center B2X Udaipur, They diagnosed the phone and told ...
Feb 09, 2018 by Pranjul Bhonsle
Amazon India - No refund after return Closed
Order of amazon India ...
Feb 01, 2018 by Shyam Ardeshna
Amazon India - Cancelled ordee Open
I ordered a wd passport hard disk 2 tb worth rs 3499 on 15 january and made the payment through master card but they cancelled the ordered without my prior knowledge and said to me the product is not available and even if you are still intere...
Jan 21, 2018 by Shubham gupta
Amazon India - Useless phone. no feature match as show on website Open
-- forwarded message ---------- from: "sunil mehra" <smehra.india@gmail.com> date: 13-jan-2018 2:57 pm subject: i am cheated third time. i will give you a court notice soon. to: <cs-reply@amazon.in> cc: i am an rti activist living in k...
Jan 15, 2018 by sunil mehra
Amazon India - Order cncel Open
hello sir on 21/12/2017 i ordered 1 sandisk ultra dual 64 gb usb 3.0 otg pen drive from amazon and i also pay by my debit card , after that i received sms and email related to order confirmed , after few minutes i received a message related tha...
Jan 06, 2018 by Pankaj kumar
Amazon India - Refund not issueing, as serial number mismatch Open
as i received mobile was worst in quality, requested for return and per policy they given replacement . unfortunately that mobile has a similar problem. applied for return. and on 10th picked up by amazon agent after inspecting. after a week s...
Dec 28, 2017 by manjunath yadav
Amazon India - Wrong Product Pickedup by Amazon Open
On 19th November 2017. I have placed an order with Amazon.in with Order# 407-1373537-3233935. I had Size issue with the Product so i had to return. Unfortunately the Courier Person who had come to pick the product "Mangal Casual New Style Denim...
Dec 20, 2017 by DINESH UNDAVALLI
Amazon India - Old phone picked up by amazon but replacement not delievered. Closed
I had ordered for the One Plus 5T from amazon.in, the phone had network issued that was acknowledge by the engineer sent by Amazon and he authorized a replacement. The phone was picked up on 08/12/2017, however Amazon claims that the pick up wa...
Dec 15, 2017 by Francis Fernandes
Amazon India - Defective Item delivered Closed
Amazon delivered a defective watch to me and now refusing to replace it. I am trying to reach Amazon customer care for last 6 days and not getting any response. First they mentioned that if the item was delivered in defective condition, they w...
Dec 15, 2017 by Praveen Kumar Singh
i had ordered small Item i.e. usb hub from amazon, Was said to be delivered on 24 nov Friday but no one came instead got SMS and Email that Product Delivered. was feeling cheated. then contacted Customer care they said parcel is on the way and...
Nov 27, 2017 by Bhavik Hingu
Amazon India - Cashback not recived Open
I brought a mobile in July 11 2017 , it is having a offer of 15% cashback only if I buy using hdfc credit card through online or we can order cash on delivery and we can pay using hdfc credit card, that should credit with in October 12 but it's...
Nov 24, 2017 by Kethan Kumar T J
Amazon India - Delivered to wrong person Open
Sold my used smartphone via "sell as individual policy". However was rejected by the buyer and it was initially returned back by him. But I still haven't received it. All I receive is false emails regarding successful delivery. Moreover the add...
Nov 06, 2017 by Himesh Patel
Amazon India - Package not returned/refunded Closed
ase 01 : One Plus 3T (Faulty camera & flashlight/torch) Case 02 : One Plus 5 : (Order placed by mistake, wanted to go for a higher version, considered as a special case) I had ordered One Plus 3T phone on 09th October (Monday) and got i...
Oct 30, 2017 by Richa Pandit
Amazon India - Package not delivered Open
The package was not delivered to me even after I did the online payment of Rs.699. I also tried to call in the Amazon India customer care center but they didn't answer. I felt cheated by them. Please take necessary action, I will be very thank...
Oct 27, 2017 by VIVEK KUMAR BURMAN
Amazon India - Refund not processed. Closed
This is the order of rs 798 which I placed on 21 sept. For some reasons amazon discard this order and said that refund will be credited within 2-3 days. I contacted them several times but my issue is not resolved till now. Order no- 403-5381532...
Oct 17, 2017 by Abhishek Gautam
Amazon India - Phone returned but refund or replacement not received Open
I ordered a Redmi 4 (Gold, 32GB) phone on 20th September from Amazon which was delivered to me on 21st September. But the phone delivered was faulty. So, after multiple calls and emails Amazon customer service agreed to replace the phone and sc...
Oct 05, 2017 by Arpit Jain
Amazon India - Denial of Service and Late delivery Open
Order No. : 404-4775756-1365112 I purchased motorola g5s plus with amazon prime service which assures the delivery of product on guaranteed time. But amazon was unable to provide this service and when asking for support, they keep misguiding ...
Sep 28, 2017 by Ravi Kumar Jangid
Amazon India - Order cancelled Open
My order for Red mi note 4 was actually to be delivered on 25/09/2017 but I delayed the order to be delivered on 30/09/2017 through Amazon chat support services and it was confirmed that delivery has been rescheduled on 30/09/2017. Later on del...
Sep 28, 2017 by Suraj balmiki
Amazon India - Wrong product - fraud Closed
Amazon India — wrong product - fraud 1 Review Sg sgoel73 on Sep 20, 2017 Submit a Complaint I had ordered a new Oneplus 5 from Amazon webs on 14th September 2017 and paid for it using my credit card. On 18th Sep I received the pack...
Sep 20, 2017 by Sumeet Goel
Amazon India - Package not delivered Open
I placed an order on 15th September OnePlus 5 mobile 64gb version which was sheduled to be delivered by Monday 18th on Monday I logged in to my account to see the status it showed delivered yesterday Sunday . Fed up I called customer service to...
Sep 19, 2017 by Ravi kumar
Amazon India - I order watch and after some day they cancell order Closed
Amazon always make fake product listing many time happen with i order watch then after 2 day cancel that order and that order price hike 90%. these thing happens with me many times....
Sep 13, 2017 by Dhaval Bhavsar
Amazon India - GST Input credit was denied Closed
i purchased mobile from amazon and i am eligible for gst tax input credit because i am a registered gst Taxpayer and taxes i pay against any product or service i am eligible for input credit the gst Act (vide u/s Section...
Aug 30, 2017 by Ganesh Ragavan
Amazon India - Package not delivered Closed
the complainant has booked online order with opposite party for the purchase of Neopack HDD Hard case/cover Pouch with Shockproof Lining for 2.5 Inch Portable Hard Drive-Black and Seagate Backup Plus Ultra Slim 1 TB Portable Drive Gold with fre...
Aug 20, 2017 by Amarjeet Singh Nirman
Amazon India - Order cancelled by Amazon. Provide same item as it is available for sale on Amazon Open
I ordered "LG 43LH547A 108 cm (43 inches) Full HD_LED_IPS TV (Black)" item on August 10, 2017 (order id 408-3575793-1401966) and made online advance payment of Rs. 35,889.01 (Item Subtotal: Rs.35,499.00 + Shipping & Handling:Rs.390.01) while pl...
Aug 17, 2017 by Shailendra Singh Narwariya
Amazon India - Item is missing Closed
I claim a refund on amazon india they block my account ...
Aug 09, 2017 by Sneha Bhati
Amazon India - Item Is missing Closed
i orderes a dslr on amazon india the item is missing from the box then i complain to amazon and registered a complain they said the refund is issued in 24 to 48 hours then after 48hours i call amazon customer service then they saying their is ...
Aug 08, 2017 by Sneha Bhati
Amazon India - Delay in replacement of faulty package Closed
Delayed replacement of faulty package...
Jul 24, 2017 by Abhishek
Amazon India - Cheating done to me by Amazon bearing order no. 408-3422873-7465969 Open
date 24.6.2017 ilias mondal vill-sarati, post-aalaipur, dis-nadia ps. chakdaha nadia, west bengal 741245 india dear sir, sub: cheating done to me by amazon bearing order no. 408-3422873-7465969 i ilias mondal have placed an orde...
Jun 24, 2017 by ILIAS MONDAL
Amazon India - Package not delivered Open
I ordered redmi 4 on 23 may amazon promise to deliver it by 30 may 2017 but yet not delivered...
May 31, 2017 by Pankaj kumar
Amazon India - Irresponsible, immature behavior by Amazon Closed
Order # 408-7573446-9629143 I want compensation against them. Highly disappointing. 2-time delivery was not done. Irresponsible behavior. Simply breach of trust....
May 24, 2017 by Aman Srivastava
Amazon India - For refund Closed
Sir I ordered a product( 3M NRR 29DB 1110 Ear Plug, Pack of 10) on 21 Feb . Due to silly mistake I choose wrong delivery address but I call amajon customer care within 2 minute for change address ie bhopal and he said that your delivery addres...
Feb 28, 2017 by Sunil kumar
Amazon India - Product not shipped, no fair refund Closed
This is an email I sent to Amazon. All the details have been accurately described herein. Comments:This is with reference to ORDER # 405-8114128-6568337 placed on January 21st, 2017. I placed the order during the Great Indian Sale and paid u...
Jan 26, 2017 by Paras Chowhan
Amazon India - Charged over MRP Closed
I bought a 16gb RAM form Amazon India (Order # 405-0192523-7565167) on Jan 22, got it delivered on 24th of Jan. To my shock, the MRP mentioned on the box was Rs. 6,550 whereas amazon charged me Rs. 7,650. I contacted the customer care regarding...
Jan 25, 2017 by Ritwik Sondhi
Amazon India - Money not refunded after return of goods Open
Hello, I had purchased Zebra GC420t Monochrome Desktop Direct Thermal/Thermal Transfer Label Printer on 16th December from amazon. When I received the product, it was not upto mark and I was not satisfied. I asked amazon for refund. On 4th jan ...
Jan 24, 2017 by Mohammad Kamaluddin Azad
Amazon India - False Statement About Refund Closed
I have ordered a mobile phone( redmi note 3) on 10th Dec 2016 through Amazon.in. Its camera and charger is defective. I had talked to Mr. Shubham R( Customer Care Executive) on 21st Jan 2016 regarding refund of my money. He told me that our a...
Jan 02, 2017 by Arjun Singh Negi
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