Postal complaint online - Local post office complaints

Postal Complaints

Postal service is considered to be one of most cheapest modes of communication. Postal services in India have rapidly grown over the last few decades. India is a country with the largest network of post offices with its number being more than 1.55 lac’s as recorded in May 2008. There are more than 20 types of postal services with the most common being registered or speed post. Even though it is considered one of the safest means of communication, lapses have been seen over the past few years with various posts getting lost somewhere and not reaching its destination. In most of the cases it has been seen that the delivery boy has been at fault. So what can you do if you too are worried about the services offered by the post office or believe that they are not doing the work wholeheartedly and as a result you are recievng the documents late or sometimes not even receiving them? Let’s discuss the various ways in which we can file a complaint against the post office or the postman. Firstly you try to contact the customer care number of the Indian Post Office (1800 266 6868). Many complaints are resolved at this stage only as they value the customer satisfaction. Secondly go to pgportal.gov.in (Public grievance portal) and get yourself registered. Now click on lodge public grievance and then enter all your details correctly and select the department which you want to complaint against. Public grievance portal is an initiative started by the Central Government for addressing the grievances of general public. If you have any complaint regarding the behavior of the employees of the post office, you should contact the Post Master in charge. You can even call the superintendent under whose jurisdiction the Post Office falls and express your dissatisfaction regarding the services of the Post Office. Moreover, if the complaint is still not settled at this stage, then the consumer can approach the Chief Postmaster General of the respective area. The address of the Chief Postmaster General are provided here : https://www.indiapost.gov.in/VAS/Pages/CustomerSupport/Guidelines-on-Complaints.aspx
Moreover there are many online portals/consumer forums which help you in resolving the postal complaints such as Voxya which provides legal help and helps in sending the legal notice to the Post Office addressing the issue. We generally receive about 100s of postal complaints every month.

Most Common Issue Reported for Postal Complaints

Delay in delivery

Package stuck in customs

No delivery

Item missing

Wrong delivery

Bad customer support

Wrong product was delivered

Send courier but contact details are wrong (Slimnlift Shapewear) ^Open

I received parcel . But couriered it back as size change. But the courier guy said address is not correct. What do we do?...

Aug 31, 2019 by Arti Gala

Package not delivered yet (Pick N Pack Express) ^Open

I purchased a product on Achintya Enterprises c*-**-**&** floor, Mp Road,***********, Kolkata, West Bengal ******. GST no *************Z* They booked goods on date **/**/**** in pick n pack express, logistics and give a tracking number of AIR...

Aug 29, 2019 by Udaykiran vavilapalli

Packet not delivered (Profesional Courier) ^Open

I couriered from Bangalore to Visakhapatnam on **th Aug . Still the courier not yet delivered and they asking to collect from MVP .If i come and collect why should i used ur courier . And should use other delivery services . Pathetic service ....

Aug 28, 2019 by Edukondalu

Scooter not delivered (Gati Cargo) ^Open

My scooter was picked up from my house in Chennai on **.*.** to be delivered to Bangalore. I read similar complaints against this so called Praveena. She tells me everyday that it will be delivered the next day and so I stay back to receive it ...

Aug 28, 2019 by Ridhi chandarana

Package not delivered and showing as delivered (Xpreesbees) ^Open

I made an order through paytm mall. A watch and a slipper on **th Aug ****. Delivery through Xpressbees. On **th Watch arrived at location hub ernakulam and in paytn app order shows which is delivered. And it's **th till now order no lt deliv...

Aug 28, 2019 by Vishnu V

Package not delivered (Gati Kwe) ^Open

Delivery of activa scooter is delayed by * days now even after it has reached my city. Complaining and waiting daily, talked to them over phone, chat and e-mail. False assurances given daily, no action is taken....

Aug 27, 2019 by Parshvam Jain

Blue dart courier delay for 4 days (Blue Dart Courier) ^Open

I am Vengatesh from Sankarapuram, I will Booking One Courier Kallakurichi to Mumbai at **-**-**** , Till now Not Delivery, So Please My Time Waste but My Important Documents,, Income Tax Department Documents, So Very Too Late Please Remedy my ...

Aug 27, 2019 by VENKATESH

Packages of household goods not delivered (Gulati Packers And Movers) ^Open

During shifting from Suresh Sharma Nagar , Bareilly to Pushkar Dham Society, Rajkot, Gujrat we contacted Jatin Gulati (+** **********) who is the owner of the Gulati packers and Movers, C/O Gulati Dharamkanta NH-**, Rampur Road Adjacent BPC...

Aug 25, 2019 by SANCHITA BAITALIK

Packed delayed by 1 month (Delhivery courier) ^Open

I sent philips trimmer from nagpur on ** july to banglore. Tracking order id -*************. It took more than a month and still not delivered.The parcel has reached Bangalore on ** july only but still not delivered. There is no response from ...

Aug 25, 2019 by Hemant kumar

Package not delivered (Trackon Courier) ^Open

The package was not delivered after it arrived Indore and returned without intimation. On complaining the courier company sent message to contact booking branch. The contact number provided is not reachable. Consignment number ********** dt. */...

Aug 23, 2019 by Bishnu Khandelwal

Deficiency in service and cheating (DTDC) ^Open

My client Dr Nityananda Patra sent some important document to Registrar Bankura University on **.**.**. Tracking Number- K******** But, unfortunately, the document was not delivered on time as the courier receipt was not attached to the docu...

Aug 21, 2019 by Suman Patra

Food items damaged & add expenses due to delay (INTERNATIONAL COURIER POINT) ^Open

"Shipment food items & pooja items, ** kgs booked on **.**.**** to ct, the USA for my granddaughters Annaprasana on **.**.****. They assured to reach within * days. Shipment dispatched on **.**.****. Food items damaged & pooja items purchased a...

Aug 20, 2019 by MULUMUDI SREENIVASA REDDY

Microwave rice cooker and crockery damaged (Drs Dilip Roadlines Pvt Limited) ^Open

I had booked DRS DILIP Roadlines (Agarwal Packers Pvt Ltd) on **th May'**** to ship my goods from Hyderabad to Bangalore. I was given a quote of **,*** INR which was higher compared to other service providers on a promise that the goods will no...

Aug 19, 2019 by Rohit Arya

Package not delivered (Professional Couriers) ^Open

I booked two couriers containing rakhis and chocolates on behalf of my wife on **.*.**** at abids branch of professional couriers. While accepting courier they told about super fast ** hour delivery and charged premium rate at Rs ***/- per pack...

Aug 17, 2019 by Kiran varma balagam

Package not delivered (Track On Courier) ^Open

My sister sent the courier from Nashik for Raksha Bandhan. *. She asked track on if it will be delivered and they promised it will be. *. Since * days I am waiting for courier no updates came from the track on. *. Today I checked the websi...

Aug 17, 2019 by Yogesh shankarrao Jadhav

Unprofessional behavior and non delivery of parcel (Professional Courier) ^Open

There was a courier booked through Professional courier from Nutrahealthcare, Surat to Viviora Lifesciences, Hinjawadi, Pune on Aug *, ****. It wasn't delivered till Aug **, ****, though the courier arrived in Hinjawadi branch of the said couri...

Aug 16, 2019 by Revan Pujari

Car not delivered (Neelkanth logistics) ^Open

I gave my car i** DL*CAJ**** *.* cc **** model colour beige light coffee. At the time of picking on *th August, they took **** cash than *x**** then ****. As of today **th of August, they said it will be delivered after ** more days. He is ope...

Aug 15, 2019 by Sanjeev Kumar verma

Package not delivered (Shree Tirupati Courier) ^Open

I am working in Indian Bank Chadayamangalam Br (Kollam, Kerala). I am a native of UP. I applied for a home loan in Godowalia Branch Varanasi. Branch dispatched all my original documents on **.**.**** from Varanasi to Indian Bank Chadayamamagala...

Aug 09, 2019 by Ajai Kumar Chaubey

Yesphone21.com is a fraud and DTDC is also involved in it (Yesphone21.com) ^Open

I ordered a Xiaomi Redmi K** Flame Red from Yesphone**.com on dated * August **** for Rs *****/-. But I received through Mini Bluetooth speaker DTDC currier Docket No. M********. I tried to contact them thought contact number and email id supp...

Aug 08, 2019 by Samoail shaikh

Taken service for Bike transfer but no bike transferred even after 20 days (Gati Safe Cargo Movers) ^Open

I have booked a bike through this company in Chennai to transfer it to Baroda. Praveena is the name of the person, booked on **th Jul have the receipt with me for transport charges and insurance amount. Till now the bike has not reached and no ...

Aug 08, 2019 by Radhika