Postal Complaints
Postal service is considered to be one of most cheapest modes of communication. Postal services in India have rapidly grown over the last few decades. India is a country with the largest network of post offices with its number being more than 1.55 lac’s as recorded in May 2008. There are more than 20 types of postal services with the most common being registered or speed post. Even though it is considered one of the safest means of communication, lapses have been seen over the past few years with various posts getting lost somewhere and not reaching its destination. In most of the cases it has been seen that the delivery boy has been at fault. So what can you do if you too are worried about the services offered by the post office or believe that they are not doing the work wholeheartedly and as a result you are recievng the documents late or sometimes not even receiving them? Let’s discuss the various ways in which we can file a complaint against the post office or the postman. Firstly you try to contact the customer care number of the Indian Post Office (1800 266 6868). Many complaints are resolved at this stage only as they value the customer satisfaction. Secondly go to pgportal.gov.in (Public grievance portal) and get yourself registered. Now click on lodge public grievance and then enter all your details correctly and select the department which you want to complaint against. Public grievance portal is an initiative started by the Central Government for addressing the grievances of general public. If you have any complaint regarding the behavior of the employees of the post office, you should contact the Post Master in charge. You can even call the superintendent under whose jurisdiction the Post Office falls and express your dissatisfaction regarding the services of the Post Office. Moreover, if the complaint is still not settled at this stage, then the consumer can approach the Chief Postmaster General of the respective area. The address of the Chief Postmaster General are provided here : https://www.indiapost.gov.in/VAS/Pages/CustomerSupport/Guidelines-on-Complaints.aspx
Moreover there are many online portals/consumer forums which help you in resolving the postal complaints such as Voxya which provides legal help and helps in sending the legal notice to the Post Office addressing the issue. We generally receive about 100s of postal complaints every month.
Duplicate products send to courier (Bluedart) Open
I am living in Karimnagar Telangana. I purchased the Samsung Bluetooth through online on **.**.**** that time online showing original products but online sellers sent the duplicate products. The offer was one+one that's why I choose those produ...
Aug 06, 2019 by Ramesh Kumar vemula
Package not delivered (Fed Ex) Open
Courier from china which contains a master bill of lading of my sea cargo which was couriered on **/**/**** and reached Chennai via Banglore for clearance on **/**/****. Later they asked me for some KYC documents which all were submitted on **/...
Aug 05, 2019 by GANESHAN
Package not delivered however updated as delivered (DTDC) Open
First time I have used this DTDC service and have a pathetic experience from the branch of Azamgarh Raidopur. People called Himanshu Gaur ********** and Mansi (**********) from that branch are least bothered about their service towards customer...
Jul 28, 2019 by Manish
Speed post consignment not delivered (India Post Department) Open
I had booked a speed post on ** Jul ** at Himayathnagar PO (Pin-******). My consignment No is EN*********IN. The tracking on the website is updated only till ** Jul ** and the delivery is not known/updated. I had called up the toll-free enquiry...
Jul 27, 2019 by CDR G BINDU KUMAR
Package not delivered (Delhivery) Open
I have sent a courier via Delhivery. After * weeks I have asked for proof of delivery but they simply said the courier is lost and they can pay only Rs. *** (since I have mentioned the value as Rs. *** while sending). But the actual product val...
Jul 25, 2019 by Muthu Nathan
Partially delivered product (Gati Kwe) Open
We booked two packages into * docket via Gati to be transferred from Noida to Pune. Assured delivery date - **th July ****, on which of course we didn't receive our packages. However on **th July, we received only * package and for the other, t...
Jul 25, 2019 by Siddhant Mishra
Package not delivered (DTDC) Open
I paid for dtdc plus service for a courier to be delivered from Hyderabad to Tirupati. I paid for service on the **nd of July and I was promised of the courier getting delivered on **rd of July which was not the case. The website tracking said ...
Jul 24, 2019 by Raghuveer Raju Boosa
Package not delivered overseas to Melbourne (Courier Box & Total Courier and Cargo Services) Open
I have booked a consignment from Hyderabad to be delivered at Melbourne, Australia on the name of Ms Hemankshi Sharma on **.**.**** which was picked by one Mr Shekar whose number is +************ and gave an invoice vide ONFD No: ***** dated **...
Jul 23, 2019 by PHANI VEER KUMAR D.R.V
Puppy not delivered (Met global logistics private limited) Open
Puppy booked vide tracking ID METESW****** on ** Jun **. The company started asking for money for crate insurance etc. Paid Rs *****. Till today puppy not delivered....
Jul 23, 2019 by Sandeep chopra
Consignment never delivered and mental harassment (Agarwal Packers And Movers Ltd) Open
My consignment GCPUN********* was booked from Pune to Patna on *th July ****. All payments were done upfront. Apart from the payment, the picking up team also demanded extortion money (mathari charge) *** + *** = ***, when I said I won't pay an...
Jul 21, 2019 by Diwakar Labh
Fraud services of Trackon (Trackon Courier Sevices) Open
Careless behaviour of Trackon Courier service. Spoiled exams of my one semester. Please help....
Jul 20, 2019 by Akanksha Sektoo
Package not delivered (FedEx) Open
My package is out for delivery from *th July and hasn't reached me till now. Every time I call they say that the package is out for delivery and it will be delivered today. Even after the matter has been escalated with them from the past * days...
Jul 20, 2019 by Devesh kanodia
Package not delivered (Delhivery courier) Closed
I’ve ordered * packages from * different places almost * weeks ago. I received one. The other shows that they’ve reached the office and out for delivery every day but never reach me. At the end of the day, they update that customer was unav...
Jul 18, 2019 by Sruthi Kodali
DTC worldwide packers and movers cheating (Dtc Worldwide Packers & Movers Bangalore) Closed
With a proper quotation, I agreed to move my things from Bangalore to Chennai by DTC Worldwide Packers & Movers Bengaluru. Even after one month of time they not giving an invoice for the paid amount. I have to submit it to my organization. On t...
Jul 18, 2019 by NambiRajan S
Package not delivered (Professional Couriers) Closed
I have not received order yet from one month. It showing in the same office. Please help with this....
Jul 18, 2019 by Venkata Kotaiah
Loss of money and non delivery of car and washing machine (Shiv Cargo Packers and Movers) Open
I have booked my Eon Car HR**X **** and one washing machine for transportation from Ambala Cantt to Vapi my duty station. I have received receipt documents of my car and washing machine. I have paid rupees *****/- in which Rs *** cash and four ...
Jul 17, 2019 by Chaman lal
Documents not delivered (Franch Express Network) Open
Documents sent from Chennai on **/Jul/**. The last date for submission at Mumbai was **/Jul/**. Still on **/Jul/** also not delivered from courier service. No information regarding late delivery & also no response. ...
Jul 15, 2019 by Gopi
Package not delivered (DTDC) Open
Its been more than one month but dtdc didn't deliver my parcel. Tracking number: K********. I have raised a complaint and called customer care multiple times. No one is bothered to help me. I went to Dtdc office. They keep on telling me that th...
Jul 15, 2019 by Sagarika
Package not deliverd from FedEx (FedEx) Open
I have purchased a Laptop memory from Amazon ( Order# ***-*******-*******) on last May **, ****. They shipped the packet on May **, ****, through FedEx (FedEx AWB:- ************). On May **, ****, FedEx contacted me to submit KYC document. I ...
Jul 13, 2019 by Pradeep
Package not delivered (India Post ) Open
A parcel from China was dispatched under tracking number RP*********CN and it was lost by India Post. The tracking information shows the parcel was successfully delivered to prove the same I need the proof of delivery....
Jul 12, 2019 by Mohammed Shabbir Hussain
