Isp Complaints
The invention of Internet has made life easy. Everything now is just a click away. Internet was invented in the early 1980s by Robert E. Khan and Vint Cerf. We can now use the Internet to communicate with people 1000s of miles away. It is no longer seen as a luxury rather a necessity.
Internet has made its way in the daily routine of a human being. It has both its advantages and disadvantages but its advantages far outweigh the disadvantages. India has the second largest number of Internet users after China. Some of the major features of the internet include world wide web, email, news, telnet etc.
The Internet service provider (ISP) is an organization that has been entitled with providing the internet. The most famous Internet Service Providers in India include:
- BSNL
- MTNL
- Airtel
- Reliance
- Hathway broadband
- Asianet etc.
Commonly Reported ISP Complaints in India
The most common ISPs complaints as reported by customer in Bangalore, Mumbai, Pune, Hyderabad, Chennai, New Delhi, Noida and Kolkata include:
- No service
- Slow internet speed
- Service not activated
- No refund provided
- Wrong package
- Upgrade not applied etc.
So how can an individual deal with broadband complaints?
How to resolve ISP Complaints in India?
1. Contact ISP
BSNL Customer Care Number - 1800-345-1500
MTNL Customer Care Number – 01122221507
Bharti Airtel Customer Care Number – 198
Hathway Cable Customer Care Number - 1800 221 119
Tata Communication Customer Care Number - 1800 2581 2120
You Telecom Customer Care Number – 9121291212
Reliance Communications Customer Care Number - 30333333
Sify Broadband Customer Care Number - 1800 4 19 29 29
Asianet Communications Customer Care Number – 9388800800
2. Contact Nodal Officer
3. Send a Legal Notice
4. File a Consumer Forum Case
Till date Voxya has helped thousands of consumers living in Bengaluru, Hyderabad, Mumbai, Pune, New Delhi, Kolkata, Noida, Chennai and Chandigarh.
Complaints
Vinay M on Feb 24, 2025
Airtel – airtel broadband down from feb 10 2025Closed
My airtel broadband is down from the **th of feb ****. As per my plan I was getting around ** mbps of speed, but the speed suddenly dropped to ** mbps on **th of feb and based on that i raised a request for internet...
Umang Kumar Lavaniya on Jun 13, 2024
Excitel Braodband – I got excitel connection but it is getting disconnected frequently and signals of routers are also wClosed
I got an Excitel broadband connection on June *st. When the technician arrived for the installation, I instructed him to place the wiring in my living room, which is the center of my home. However, he installed it i...
Janki Dave on Jun 6, 2024
Gtpl Broadband Private Limited – New connection for GTPL broadband and TV channelsClosed
I had registered for new connection for GTPL broadband for my home at Gandhinagar and as per the GTPL sales agent Ranjitsinh, the new connection will get installed immediately on the same day after I pay the fees. I...
Shyam Sundar D on Apr 24, 2024
Jio – Service not initiated after paymentClosed
Paid **** on app as installation charge saying it will be adjusted when paying for the Jio fiber Airmax plan. Did not hear anything from them for two days. After repeated calling came to do KYC. This guy "Upendra" ...
Megha N on Apr 14, 2024
Jio air fiber – JIO Installation charges not refunded from 56 daysClosed
On Feb **th, placed a request for jio fiber which demanded an installation charges of ****rs which will be deducted when jio internet plan will be selected later. After many weeks of follow up , finally they visited...
Ameeth Alva on Feb 19, 2024
Bharti Airtel Limited – Refund for broadband connectionClosed
I am writing to complain about the unreasonable delay in setting up a broadband connection at my address(***, Sai Sunny Heights, Tatanagar, Bengaluru, Karnataka ******) and the subsequent non-processing of my refund...
Zaki Ahmad on Feb 14, 2024
Jio Fiber – No InternetClosed
My Jio Fiber connection +**-********** was done by cutting someone else cable. I wasn't aware of that. The complete story: Day after installation of Jio Fiber, my internet was not working. Upon complaining...
Karthikeyan Murugesan on Dec 20, 2023
ACT FIbernet – Slow Interent SpeedClosed
Respected Sir/Madam, My ACT fibernet speed is ** to ***Mbps. I was promised a *** Mbps plan and paid the amount too. I raised the complaint on *th December **** . Instead of solving the issue, the service team c...
Naresh Ponnusamy on Sep 5, 2023
Act Fibernet – act cheated meClosed
Hi team, Initially I had ACT Broadband connection with common Switch installed in my premises. Due to which I had terminated the connection and requested a new connection with dedicated service. The sales person pr...
Dileep on Aug 17, 2023
BHARAT SANCHAT NIGAM LIMITED – Bsnl Network connectivity issues Closed
I didn't getting any internet in my position of Mvr College, some times calls and even bsnl network signal here at this address by you're Bull shit Bad Bsnl Network. If you're not interested to listen my words then ...
Shashank vinayak Takey on Dec 25, 2022
rijwan cable network yavatmal maharashtra – internet service provider didnt provide legal documents invoice of serviceClosed
internet service provider didn't give me invoice of setup like wifi router hoon fibre connection they charge me money for setup but when I ask them invoice for warranty claim of setup they refused and also they didn...
Ab Rashid Lone on Oct 11, 2022
Netplus Broadband – Cheated fibre planClosed
I'm Ab Rashid lone from baramulla, I'm using netplus fibre service, the worst fiber service in this world, I did fiber recharge ****rs for * months. Speed was **Mbps, after used few days i got notification about ...
Rahul Ghosh on May 9, 2022
Jio Fiber – Jio fiber relocation order postponingClosed
I raised an order request for jio fiber relocation on **th April, since then my scheduled appointment got postponed * times without any notification. Every time the mentioned appointment date is expired I call to cu...
arun kumar on Jan 21, 2022
Excitel Braodband – service not delivered as described at the time of purchaseClosed
complainant purchased *** mbps plan for * year at Rs. **** +**** security deposit from excitel broadband. now speed is not upto the standard and they are not looking into my complaints even after ** days also the r...
Paras Kapoor on Jan 4, 2022
Airtel – Airtel Wifi issue Not solving my complaintClosed
My airtel fixed line number is: *********** I raised a complaint *********. I did not get any Engineer call and no Engineer visited. Customer care (***) told me to wait only. No current status. I raised *-* com...
chirag c Shah on Nov 11, 2021
Gtpl Broadband – GTPL Broadband Services Closed
Last so many months every alternated my GTPL Broadband not working, last so many months i am literally upset, every morning i have to call or complaint to customer care for issue, always their appleade officer repli...
Mangal Singh on Sep 28, 2021
Netplus Broadband Private Limited – Frequent Disconnection in Netplus broadband InternetClosed
Hello Support, Case Summary: Frequent Disconnection in Netplus broadband Internet Internet Service Provider - Netplus Broadband My Netplus Broadband Account Number - ********** My Netplus Broadband Customer ...
ANKUR CHANDULAL MANGUKIYA on Sep 8, 2021
GTPL – For connection shiftingClosed
શ્રીમાન / શ્રી હું ગ્રાહક છું મેં **-**-**** કમ્પ્લેન્ટ કરી છે કે મારુ કનેક્શન ટ્રાન્ફર કરી આપવા વિનંતી , મેં ચાર થી પાંચ વખત રીમૅઇડર કરાવેલું છે છતાં કોઈ સાંભળવા વાળુ કોઈ નથી ,એટલે મારે એ-મેલ દવારા કંપ્લેન્ટ કરવી ...
Srinivas on Sep 2, 2021
ACT Broadband – Connection disconnected even after bill payment Closed
Customer care person would say A max *** and activate Amax *** without intimation and which cost around *** but they charged ****
Shami Manohar on Jul 20, 2021
GTPL BROADBAND AHMEDABAD – No service No refund Only fake promises Closed
On ** July, ****, I registered for GTPL Broadband connection. The sales agent came within * hours, in the evening. He took advance payment of Rs ****, ***Mbps plan for * months. He promised that the connection w...
"Voxya has been instrumental in addressing my concern. I truly appreciate the prompt and effective assistance provided throughout the process. Will certainly recommend Voxya to others."
Ajay Masih
Complaint filed against: Byjus
