Netplus Broadband - Cheated fibre plan
Ab Rashid Lone filed complaint against Netplus Broadband on Oct 11, 2022
I'm Ab Rashid lone from baramulla, I'm using netplus fibre service, the worst fiber service in this world,
I did fiber recharge ****rs for * months.
Speed was **Mbps, after used few days i got notification about **% data consumed, i just ignore it, it may be a wrong message, but after few days my speed goes low only **Mbps, i checked app it was showing **GB consumed, available *GB.
I goes confused, what is this, i called my friends , other netplus users, they told me it's not possible, nobody helps me, then after ** days i wait,
I wait for may be my another ***gb will come in this month,
But nothing happen, i did too many calls to customer care, nobody helps me.
At last they told me do mail for plan migration, i did two times, they open ticket and close, but nothing happen,
Now they were saying buy new plan,
It means my ****rs loss.
How they can easily say this, buy new plan. Please help me...
My Customer id **********.
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