Automobiles complaints, vehicle complaints in India

Automobiles Complaints

Automobile or car remains one of the easiest modes of transportation. There has always been a debate about the invention of automobile as some people think that automobiles has made people lazier whereas the other half thinks that it has made life easy. According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation. The leading automobile companies in India include Tata Motors, Mahindra Ltd, Maruti Suzuki, Bajaj etc. The common problems an individual faces after buying an automobile include worn out tires, registration issues, RC number not provided, damaged car supplied etc. So how can an individual file a vehicle complaint? First and foremost the consumer should try to contact their customer care number as they value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :

Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500

However, in some cases it has been seen that the Automobile companies refuses to cooperate with the customer specially in cases such as Car damage during service center, engine leakage, battery issue, car warranty etc. So how can a consumer file a complaint against automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand their case. If you feel that they are being reasonable you should try and settle the case. However, if you feel that they are totally at fault and are unwilling to offer any compensation you can file a complaint at your nearest police station. Apart from this you can file a case at your nearest consumer forum. We at Voxya help in approaching the consumer forum by preparing the case documents. Moreover, sending the legal notice can be another option as no company will want its name & reputation to be dragged in court so they will try to resolve the issue. We generally receive about 20 monthly automobile consumer complaints which include used car complaints, auto dealer complaints etc.

Most Common Issue Reported for Automobiles Complaints

Issue Unresolved

No service under Warranty

Charging more money

Bad Customer support

Vehicle registration issues

Faulty vehicle sold

Old model sold

VEHICLE REGISTRATION ISSUES FOR MY NEW CAR (Om Navdurga Motors Pvt Ltd) ^Open

I Mr Balaram Lakra have purchased a car Renault kwid RXL model from OM DURGA MOTORS PVT.LTD Rourkela odisha on **/**/****. So my vehicle registration should be from Rourkela RTO but the dealer is saying by mistakenly the vehicle is registered ...

Mar 10, 2020 by BALARAM LAKRA

Defective Part in New Motorcyle (Royal Enfield) ^Open

Since the purchase, I have taken the New Himalayan Motorcycle to service center a few times to check the suspension issue and engine noise. Over the time there has been multiple escalation at Support end as well as service center. But nothing h...

Mar 08, 2020 by Raj Kedari

Selling faulty scooty (Suzuki access 125) ^Open

This is Debdatta Marik owner of a Suzuki Access *** from the day of **th August, ****. I bought it from my nearest dealer Rohini Suzuki, Baruipur, Kolkata, West Bengal. From the second month of using my new Suzuki vehicle I am facing a strange ...

Mar 03, 2020 by Debdatta marik

Security deposit and fuel cost not refunded (Voler Car Rental ) ^Open

I had booked a car through Voler in the month of November ****, and paid **** as security deposit. When I returned the car, it had more fuel than when I had rented it. Therefore, as per policy they also owe me the extra fuel cost. It has been ...

Feb 28, 2020 by Rohit Kumar

Refund Not Done (Autosolution) ^Open

I met the seller, Mr. Gaurav (owner of Autosoultion - Gurgaon), through OLX. I visited his home/garage on Feb **. I inspected the car & took the test drive of XUV ***. I checked the car, documents and took photos. I agreed to buy the car in INR...

Feb 27, 2020 by Pankaj Jain

Recovering the Car from Accident (Ford India Ltd Talera Ford Pune Liberty General Insurance) ^Open

The Car Ford Figo met with a Road accident. Truck fell on it. No personal injuries ... The car got damaged beyond repairs. Ford dealer Talera Ford Pune tried to repair it though it was beyond it's capacity. Recovered Rs. *.**/- lacs from Me & I...

Feb 27, 2020 by Kiran Panditrao

Defective tyres sold and noresponse after damage (Millivisions Marketing Pvt Ltd) ^Open

I purchased * tyres of Pirelli make from millivisions marketing pvt ltd for an Audi car on **-**-****. On **-**-** one tyre bursted while driving on a highway and when complained the company gave a reply stating it is due to impact and does not...

Feb 27, 2020 by Aaa auto center

Cheating by maruti (Maruti Suzuki India limited) ^Open

I purchased a maruti automatic Alto recently not even driven ***** km amt accutator is not working. The part is costing more than the car. ...

Feb 22, 2020 by Akshay

Tata Nexon has Manufacturing defect must be Recalled (Tata Motors) ^Open

This complaint is from a very patient but utterly Harassed customer of Tata Motors & Hemkund Tata Wazirpur, Delhi. Unfortunately, I had planned to buy a Tata Nexon XMA - AMT(Automatic) Diesel car a year ago in December **** from Hemkund Tat...

Feb 17, 2020 by Raj Nair

Vehicles are not delivered (Daimler trucking India Ltd ) ^Open

This is vineet kumar.One week ago i planned to buy * Bharat Benz **** trucks.so for tht i asked my near by dealer Anand trucking.then their sales executive said me as per govt.notifctaion we have to sale our BS* stocks before ** Feb n we are no...

Feb 14, 2020 by Vineet Kumar

Service complaint (classic jupiter) ^Open

Hi I have given bike service and i informed that bike is having pumping problem, and they written the complaint and finally claimed the bill amount of **** and gave discount through AMC and I paid ****/-. but after one day the bike gave me trou...

Feb 13, 2020 by Gunamanikyam Anil Kumar

Commitments not fulfilled by dealer (SARYASH AUTO PVT LTD YAMAHA Dealer Yamaha Motota) ^Open

I purchased a two wheeler from Yamaha Authorised dealer. While buying the product I requested them for a choice registration number and paid extra amount for the same. It was not a fancy number (could be difficult to get), but an easily availab...

Feb 09, 2020 by Ravi Gujar

Cancelled my booking without any notice and no help was given (Zoomcar India Private Limited) ^Open

I booked a zoomcar with booking I'd (JPS***LS*) applying a promocode "newpun****" which got applied and I got the discount and paid the rest amount and I got the confirmation mail and messages but after two days when I had already booked fligh...

Feb 06, 2020 by Hitesh Mohnot

Accesories not provided as per brochure manual (HYUNDAI) ^Open

I had purchased car Creta *.* SX CRDi AT from Soham motors, Aurangabad, Maharashtra in last month ( **/**/****). But I regret to inform you that as per the car brochure/ manual, the car is not delivered with Diamond cut alloy wheels. As the car...

Jan 31, 2020 by DEELIP N SAWANT

Car engine failure within 7 days of purchase (Volkswagen India Private Limited) ^Open

I BOUGHT A NEW CAR POLO GT TSI FROM GURUGRAM ON ** DECEMBER ****. ON ** JANUARY **** AT **:** AM I WAS COMING BACK TO HOME AND MY CAR ENGINE GOT FAILED AT *** KMS ONLY....

Jan 25, 2020 by GURSAHIB SINGH DEOL

Bad quality of paint and imporper work (Gomechanic Car Service) ^Open

I had given my car for denting and painting to Gomechanic, it was told to me that all the dents will be covered and paint quality will be good.. also was told that there will be a guarantee of * years in case of any issue with paint.. I started...

Jan 24, 2020 by Swapnil

HSRP not done within time (Pothens Mahindra Kollam) ^Open

I purchased one Mahindra FB *.* T Pick up on **.**.**** from Pothens Mahindra, Dealer, Mahindra & Mahindra, Kollam(Quilon), Kerala. I registered the vehicle on **.**.**** in Kottarakara SRTO. Today is the **th day when I registered my vehicle. ...

Jan 18, 2020 by Jaferkhan.R.U

Self Driven car company not refunding booking amount (Voler Car Rental ) ^Open

I booked rental car in Voler Cars through online on **-**-**** and date of journey is on *-**-****, but on **-**-**** his booking was canceled then I had inquired about this issue and they told your booking was canceled due to that car was acci...

Jan 10, 2020 by Nikhil Kulkarni

Not getting my NOC and RC (Girija Driving School) ^Open

I was living in Bangalore global village. I had to shift Faridabad due to job change. I contacted Girija driving school (RTO Agent, **********), near back gate of global village to get My Bike NOC on **th Oct ****. He promissed me that he'll ...

Jan 02, 2020 by Nirdesh kulshreshtha

Cheated by Pratham Motors (Pratham Motors Private Limited) ^Open

I booked a car , Alto K** VXI with pratham motors on Dec ** **** . Once the deal was finalized for a *** amount and agreed to be delivered after * days , the same day when I booked my car I got a call from their service person named srivastha t...

Dec 30, 2019 by Rajarshi Dutta