Automobiles complaints, vehicle complaints in India

Automobiles Complaints

Automobiles or cars remain one of the easiest modes of transportation. There has always been a debate about the invention of the automobile as some people think that automobiles have made people lazier whereas the other half thinks that it has made life easy.

According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation.

Famous Automobile Companies of India

The leading automobile companies in India include:

Tata Motors Ltd.
Mahindra & Mahindra Ltd.
Maruti Suzuki India Ltd.
Hero MotoCorp Ltd.
Bajaj Auto Ltd.
Hyundai Motors
Toyota Motors
Skoda
M.G. Motors
Mercedes
Volkswagen
Honda
Kia Motors
Ashok Leyland Ltd.
Sundaram Clayton Ltd.
TVS Motor Company Ltd.
Eicher Motors Ltd.
Force Motors Ltd.

Most Common Automobiles Complaints

The owners of four wheelers and two wheleers both are experiencing similar types of issues in India. The most common complaint in cars include faulty vehicle, inadequate quality checks before delivery, feature not working etc. However, for bikes and two wheelers the common complaints reported by consumers in Bangalore, Pune, Mumbai, New Delhi, Noida, Kolkata and Chandigarh are leaking engine oil, mileage problem, starting trouble, no proper brakes etc. Hence, the common problems an individual faces after buying an automobile include:

- Old model delivered
- Worn out tires
- Registration issues
- RC number not provided
- Damaged car supplied
- Defective vehicle
- Vehicle service issue under warranty
- Missing Feature
- Oil leakage
- Inadequate Quality check etc.

How to resolve Automobile Complaints?

So how can an individual file a vehicle complaint? Keep on reading to know more.

1. Contact Automobile Company:
First and foremost the consumer should try to contact the Car Dealer or Bike Dealer in case of any issues in the vehicle. You can also contact the customer care number of the Automobile company as you can contact them from anywhere be it Bangalore, Mumbai, Pune, Kolkata or Ranchi. As Automobile companies value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :

Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500

However, in some cases it has been seen that the Automobile companies refuse to cooperate with the customer especially in cases such as Car damage due to service center, engine leakage, battery issue, starting trouble, car warranty etc.

So how can a consumer file a complaint against an automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand your options. If you feel that they are being reasonable you should try and settle the case.

2. Send a Legal Notice:
However, if you feel that they are totally at fault and are unwilling to offer any compensation, repairs or resolution to you, then you can take a legal action against them by sending them a Legal Notice. You should contact a lawyer for drafting or sending a legal notice to automobile company. A well drafted notice by a professional lawyer has gravity.

3. File a Consumer Case:
If you do not hear back from your automobile company after sending a legal notice then you should approach Consumer forum for getting resolution in your case. You can file a case at your nearest consumer forum, if they are not responding to your concerns. You can check our article on how to file automobile complaints in India here https://voxya.com/stories/how-to-file-a-automobile-complaint-in-india/

We at Voxya help in taking legal action against Car dealers and Automobile companies. We also help reaching out to company officials by using Social media, emails, sending notice and approaching the consumer forum. No company will want its name & reputation to be dragged in court so if you are reaching them correctly, they will try to resolve the issue.

We generally receive about hundreds of automobile consumer complaints every month which include used car complaints, auto dealer complaints, bike dealer complaints and complaints against bike dealer companies etc.

Most Common Issue Reported for Automobiles Complaints

Issue Unresolved

No service under Warranty

Charging more money

Bad Customer support

Vehicle registration issues

Faulty vehicle sold

Old model sold

Pathetic service issues Bosch Car Service At Varthur Bangalore (Bosch Limited) ^Open

I wish to formally register a complaint and my dissatisfaction over service of my Maruti Baleno Car at one of Bosch Car service stations in Bangalore. Service Station: Yes Motor, Whitefield, Bangalore Invoice# YSM-I***** (attached) Incid...

Nov 04, 2023 by Srinivasan M

Manufacturing Defect of Royal Enfield Supermeteor 650 (Royal Enfield) ^Open

The chain tightening of the motor cycle is not possible as the wheel is fixed at the rearmost location of the adjustment slide of the rear wheel in the new motorcycle. The chain is hitting the chassis as it is too long and loose. Initially, I w...

Nov 04, 2023 by V Rajagopal

Company Delivered damaged repainted car (Tata Motors Tata Punch) ^Open

I purchased TATA punch on **rd Oct **** from mascotmotor(TATA dealer)-Aligarh. Car was delivered from his another branch in Bulandshahr. Now on **st Oct ****, I took my car for PPF coating(to protect car paint/extend car paint life) where it wa...

Oct 31, 2023 by AMAN KUMAR

Mahindra Sold Faulty Car (Mahindra & Mahindra) ^Open

I have been cheated from Mahindra Cars , They have sold me a Faulty Car - Earlier it was having only steering Vibration now it had started showing *+ Errors on My Car Dashboard. Now it even shows a Transmission Error. How come a Brand new car w...

Oct 26, 2023 by Vinay Pasari

TVS N Torq Scooter (Tvs Walters Moto Corp) ^Open

Customer Name: MANOJ KUMAR V.R Registered Contact Number: ********** Alternate Contact Number: ********** Vehicle Model: TVS N TORQ *** Vehicle’s Registration Number:KA ** EQ **** Vehicle's Engine Number:AG*AJ******* Vehicle’s Frame...

Oct 26, 2023 by Manoj kumar V.R Manu

Vehicle sensor issues and engine oil leakage (M G Motors) ^Open

We have purchased M G gloster two years back TN ** BR ****. From day * we r facing lot of issues like sensor problem, engine oil leakage, timing belt problem etc., Almost all the time vehicle is lying in service centre. Service center people no...

Oct 16, 2023 by Radhakrishnan

TVS Scooty Pep (TVS) ^Open

Namaste, I am Rekha Joshi from Belgaum, Karnataka & my contact details are ********** & mail id is rekha.joshi***@gmail.com. I purchase a TVS scotty in Jan'**. since then the vehicle stops in the middle of the road. It is too risky & was abo...

Oct 12, 2023 by Rekha Joshi

Harassment by the showroom by delaying to work my car (Jahnavi Nissan Bhubaneswar) ^Open

Good morning Sir I'm Mahesh kumar Mahapatra, a honest customer of your nissan vehicle who blindly believes everything regarding the car of Magnite and on **/**/**** , I bought a new car from Jahnavi Nissan showroom, Bhubaneswar, Odisha showroo...

Oct 10, 2023 by Mahesh Kumar Mahapatra

Formal Complaint Against Triumph Motorcycles for Delivery Delays and Lack of Communication (Triumph Motorcycles India ) ^Open

I am writing to formally lodge a complaint against Triumph Motorcycles regarding the significant issues I have encountered during my recent motorcycle purchase experience. On July *, ****, I enthusiastically booked a Triumph Speed *** during...

Oct 09, 2023 by Sreejith Rajeev

Complint for compensation (Revolt 400) ^Open

It's been * months since I gave my bike to them from the service center of the said company, whenever I go there they give me rude answers and the company of the said bike company doesn't pay any attention either. Submitting a complaint for th...

Oct 08, 2023 by pravin p gujarathi

EV VEHICLE (Sri Shakti Motors Madanapalle) ^Open

Purchased vehicle on **/**/**** from next day we noted the problem in meter reflection showing wrong reading and no information how much kilometar it run no proper uses of battery showing because of this we face * time break down in between way...

Oct 08, 2023 by Sandeep

MG HECTOR PLUS FRONT RIGHT TYRE ISSUE (MG HECTOR PLUS ) ^Open

I purchase a new MG hector plus , last year **** in june End from puneet automobiles , car has run total ***** km only , and its under warranty , and front right tyre has come up with bubles, but showroom is not changing the tyre and asking for...

Oct 06, 2023 by Sachindra Dwivedi

FORTUNE CARS PVT LTD SOLD DEFECTIVE CAR TOME (FORTUNE CARS PVT LTD) ^Open

I HAVE PURCHASED TATA TOGOR ICNG- MH**LM**** FROM FORTUNE CARS * MONTH BACK. AFTER MONTH ISSUE STARTED LIKE ACCELETOR NOT WORKING, RATTLING SOUND AND AC WHISTLING SOUND IN CAR AND HAVE VISITED * TIMES BUT STILL ISSUE CONTINUES ...

Sep 29, 2023 by RAMESH ANAND MORE

Manufacturing Defect (Tvs Motors) ^Open

My Vehicle was broken down on **th Sept'**. TVS Jupiter ***CC was Purchased in April ****. I tried with the showroom for roadside assistance but it failed. Somehow I towed the vehicle to the showroom where the vehicle was purchased. they told m...

Sep 25, 2023 by Pavan Singh CH

Bill not received (Hero Motocorp) ^Open

Dear sir / Madam I have not received any bill from rydex moto crop bhandup mumbai till date bike purchased may ****. Last complaint raised with the help of your toll free number, My complaint number is ************ dated ** Aug **** ** :**PM....

Sep 22, 2023 by amar kant jha

Misguided Mental Harrasmemt Misleades by dealer (Tata ) ^Open

D**, Sector **, Sagar Motors, Tata Dealer ruined my premium car by painting infotainment area where as I requested to get it replaced under warranty as its shine was fading due to excessive heat whichbis company’s manufacturing problem but de...

Sep 21, 2023 by Mukesh Dhanjani

My vehicle has been pending for repair for the last 3 weeks (Kia india) ^Open

I have dropped my vehicle no.AP**Q**** on **.**.**** at Kia service centre in Tirupathi for repair work of electrical wiring under the bottom due to rat bite. upto now I am unable to get back my vehicle...

Sep 20, 2023 by M.Jahed Ali Baig

XUV 700 multiple issues (mahindra automobiles) ^Open

Multiple issues faced with a brand new XUV *** AX* L (D, MT) - top of line model in the first ** days of the delivery from the dealer....

Sep 04, 2023 by D Vamsi Kalyan

Engine Not sucking Petrol Problem with Engine Pump (Tata Motors) ^Open

Yesterday in my newly purchase Car Tata Safari Model XZA Plus *S costing Rs.**,**,***.** did not start. It has been toyed by your Service person...

Sep 02, 2023 by RANCHODBHAI KAKADIYA

Car fair (Maruti Suzuki beleno ) ^Open

Car engine fair...

Sep 02, 2023 by Chandu Dongale

Damaged Windshield not Replaced (Saboo Hyundai Service Nacharam) ^Closed

I gave my Car, i** Elite Magna (TS**EP****) for replacement of front Windshield to “Saboo Hyundai Service, Nacharam, Hyderabad” as it was damaged while driving, I had to claim insurance (Bajaj) to replace the Windshield and it was delivere...

Sep 21, 2019 by Bharath Kumar Soudary

Worst response from internet service provider (Inet Fibre India pvt ltd) ^Closed

I'm preparing for UPSC and groups, which needs full-day preparation because of huge syllabus. I'm preparing by using an online dictionary, online newspaper and NCERT website by using various contents from government websites. The internet sto...

Sep 02, 2019 by Pullela Sri Harsha

Car not transported (Kritika Car Transport) ^Closed

Kritika Car Transport is a fraud company and Mr. Manoj Sangwan is a fraud of the highest order. *. I spoke to Mr. Manoj Sangwan on **th of June **** to transport my newly purchased used car to Guwahati. *. On **th of June **** he assigned ...

Aug 27, 2019 by Mizum Nyodu

Faulty honda new car (Honda Cars ) ^Closed

I purchased a new car and now it has steering problem, shock absorber, suspension etc.. Now they are repairing it but why repair? they have warranty and I know but I cannot take bad car after paying so much. I need new car or refund money or re...

Aug 26, 2019 by Vivek Agarwal

Faulty car received (Tata Motors) ^Closed

I have bought the car from tata motors through tata motor finance. From day one car has a starting problem which I regularly complain to them but every time they repair and give it to me in the same condition. I made complain to them but they n...

Jul 29, 2019 by Ashwini kumar

Engine frozen of Renault duster (Renault India Private Limited) ^Closed

On **.**.**** my Renault Duster car had to suddenly stop on the highway as smoke was coming out from the engine. As we found driving further may land to a major issue we opted to take the car to the service station by towing. Service centre in...

Jul 18, 2019 by Satheesh S Achary

Fraud and misleading by dpm Hyundai Dehradun India (Hyundai Motors India Limited) ^Closed

Fraud and misleading by DPM Hyundai Dehradun India. I have i** Magna plus car which I purchased from DPM Hyundai Dehradun (Uttrakhand, India) on *th Feb ****. Date of registration **th February ****. I handed my car for service to DPM Hyundai...

Jul 18, 2019 by Vinay mohan Dhyani

Defective faulty product (Truebil (paix Technology Pvt Ltd.)) ^Closed

Just for your record, I took my car to the prescribed workshop on March **, ****, to get the list of issues fixed and I met Truebil representative Mr Sanjay to inspect the car. However, I was advised to bring my car back to the workshop on Marc...

Jul 02, 2019 by Abhijit Sengupta

Service center fraud (Yamaha India) ^Closed

I bought my bike on Dec **th, **** and after six months or so my bike started troubling me with overheating issue and battery issue which are not fixed by two service centres ie., Mettuguda service centre and Uppal service centre which are loca...

Jun 22, 2019 by Rohith Manyam

Non refunding of advance amount (Venkatesh Motors) ^Closed

After locating the Hyundai Verna car through Cardekho website I approached the used car dealer M/s Venkatesh motors at Kolkata on **.**.****. I reached the dealer office in the evening after my office hours. Primarily the car seemed ok however ...

Jun 06, 2019 by MOHIT VASUDEVA

Poor & non skilled service provided by Suzuki motorcycle India (Suzuki Motorcycle India) ^Closed

This complaint regarding the poor service provided by the Suzuki two-wheeler India. Due to poor, irresponsible & non-skilled labour work. My bike facing a serious issue. To resolve the same Suzuki service station asking me to spend around Rs. *...

Jun 01, 2019 by Mohseen Tamboli

Jerk in the scooter (Yamaha Motor) ^Closed

I purchased a Yamaha RayZ scooter from Srijaya Motors, Yelahanka New Town, Bangalore on **/*/****. Within * - * weeks of purchase the vehicle developed jerking issue while riding. I visited the dealer/service centre * times and also raised the ...

May 15, 2019 by Rajesh CK

Car accessories not given (S N Hyundai) ^Closed

I have purchased a car ** months ago. During purchase salesman Sujit Mondal (SN Hyundai Berhampore) promised seat cover, body cover and floor mat will provide (free of cost) to you with this purchase. But he now denied. I have written paper of ...

May 14, 2019 by SANTANU CHANDRA CHANDRA

Bike RC not given by bike showroom (Rajput motors ) ^Closed

I purchased a bike from Rajput motors in the year ****. But they are not giving my RC. I have been visiting their place since above mentioned the year. All the time they ask for my documents and I have submitted plenty of times. They always ens...

May 10, 2019 by Sukhjinder Singh

Car did not transferred on my name as committed (True Value Maruti ) ^Closed

I have bought a second car from Maruti Suzuki. I have been told that the car would be transferred on my name within * months as per True value Policy. Its been * months now. Every time I am getting false commitment even after multiple follow-up...

May 04, 2019 by Ram

Car not repaired (Hyundai Service Centre ) ^Closed

I had given my car mh** Hz **** Santro for regular servicing on * March. After that my car started giving me a lot of problems. I told the company they saw it and started giving me different reasons each time I told them that I have a problem w...

Apr 18, 2019 by Moni navalakha

Refund not received (Cars24) ^Closed

They deal in second-hand cars. They charge me with a service charge of **** Rs which are refundable they told me at that time. My loan is not approved due to some reason and deal cancelled. They told me that they start my return process. But it...

Apr 15, 2019 by Ajit yadav

Asking money for a working part in car (Honda Two Wheelers) ^Closed

Asking Rs. ***** for a working part in the car. This amount is for the part which was fine. Later, showroom itself accepted their mistake....

Apr 15, 2019 by Nilansh jain

Excess amount charged by the service centre (Bharat Benz) ^Closed

On ** Apr ****, me Bharat Benz ke Authorised dealer, Dhingra Trucking Pvt Ltd Karnal me apne vehicle ki service k liye gaya tha. Service k time per unhone Accelerator Pedal install kiya Jis per MRP Rs. **** mentioned tha. Lekin bill me unhone R...

Apr 15, 2019 by Sunil Kumar

Dealer staffs misbehaved and not get proper services (Bajaj Auto) ^Closed

I purchased Bajaj Avenger Street *** bike from Bharat Automobiles, Nayapalli, Bhubaneswar, Odisha on **th April **** which I have legal owner certificate. The bike has not completed its one year and it has faced many problems. Each and every ti...

Apr 14, 2019 by Rakesh Kumar Dash