Automobiles complaints, vehicle complaints in India

Automobiles Complaints

Automobiles or cars remain one of the easiest modes of transportation. There has always been a debate about the invention of the automobile as some people think that automobiles have made people lazier whereas the other half thinks that it has made life easy.

According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation.

Famous Automobile Companies of India

The leading automobile companies in India include:

Tata Motors Ltd.
Mahindra & Mahindra Ltd.
Maruti Suzuki India Ltd.
Hero MotoCorp Ltd.
Bajaj Auto Ltd.
Hyundai Motors
Toyota Motors
Skoda
M.G. Motors
Mercedes
Volkswagen
Honda
Kia Motors
Ashok Leyland Ltd.
Sundaram Clayton Ltd.
TVS Motor Company Ltd.
Eicher Motors Ltd.
Force Motors Ltd.

Most Common Automobiles Complaints

The owners of four wheelers and two wheleers both are experiencing similar types of issues in India. The most common complaint in cars include faulty vehicle, inadequate quality checks before delivery, feature not working etc. However, for bikes and two wheelers the common complaints reported by consumers in Bangalore, Pune, Mumbai, New Delhi, Noida, Kolkata and Chandigarh are leaking engine oil, mileage problem, starting trouble, no proper brakes etc. Hence, the common problems an individual faces after buying an automobile include:

- Old model delivered
- Worn out tires
- Registration issues
- RC number not provided
- Damaged car supplied
- Defective vehicle
- Vehicle service issue under warranty
- Missing Feature
- Oil leakage
- Inadequate Quality check etc.

How to resolve Automobile Complaints?

So how can an individual file a vehicle complaint? Keep on reading to know more.

1. Contact Automobile Company:
First and foremost the consumer should try to contact the Car Dealer or Bike Dealer in case of any issues in the vehicle. You can also contact the customer care number of the Automobile company as you can contact them from anywhere be it Bangalore, Mumbai, Pune, Kolkata or Ranchi. As Automobile companies value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :

Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500

However, in some cases it has been seen that the Automobile companies refuse to cooperate with the customer especially in cases such as Car damage due to service center, engine leakage, battery issue, starting trouble, car warranty etc.

So how can a consumer file a complaint against an automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand your options. If you feel that they are being reasonable you should try and settle the case.

2. Send a Legal Notice:
However, if you feel that they are totally at fault and are unwilling to offer any compensation, repairs or resolution to you, then you can take a legal action against them by sending them a Legal Notice. You should contact a lawyer for drafting or sending a legal notice to automobile company. A well drafted notice by a professional lawyer has gravity.

3. File a Consumer Case:
If you do not hear back from your automobile company after sending a legal notice then you should approach Consumer forum for getting resolution in your case. You can file a case at your nearest consumer forum, if they are not responding to your concerns. You can check our article on how to file automobile complaints in India here https://voxya.com/stories/how-to-file-a-automobile-complaint-in-india/

We at Voxya help in taking legal action against Car dealers and Automobile companies. We also help reaching out to company officials by using Social media, emails, sending notice and approaching the consumer forum. No company will want its name & reputation to be dragged in court so if you are reaching them correctly, they will try to resolve the issue.

We generally receive about hundreds of automobile consumer complaints every month which include used car complaints, auto dealer complaints, bike dealer complaints and complaints against bike dealer companies etc.

Most Common Issue Reported for Automobiles Complaints

Issue Unresolved

No service under Warranty

Charging more money

Bad Customer support

Vehicle registration issues

Faulty vehicle sold

Old model sold

MG HECTOR PLUS FRONT RIGHT TYRE ISSUE (MG HECTOR PLUS ) ^Open

I purchase a new MG hector plus , last year **** in june End from puneet automobiles , car has run total ***** km only , and its under warranty , and front right tyre has come up with bubles, but showroom is not changing the tyre and asking for...

Oct 06, 2023 by Sachindra Dwivedi

FORTUNE CARS PVT LTD SOLD DEFECTIVE CAR TOME (FORTUNE CARS PVT LTD) ^Open

I HAVE PURCHASED TATA TOGOR ICNG- MH**LM**** FROM FORTUNE CARS * MONTH BACK. AFTER MONTH ISSUE STARTED LIKE ACCELETOR NOT WORKING, RATTLING SOUND AND AC WHISTLING SOUND IN CAR AND HAVE VISITED * TIMES BUT STILL ISSUE CONTINUES ...

Sep 29, 2023 by RAMESH ANAND MORE

Manufacturing Defect (Tvs Motors) ^Open

My Vehicle was broken down on **th Sept'**. TVS Jupiter ***CC was Purchased in April ****. I tried with the showroom for roadside assistance but it failed. Somehow I towed the vehicle to the showroom where the vehicle was purchased. they told m...

Sep 25, 2023 by Pavan Singh CH

Bill not received (Hero Motocorp) ^Open

Dear sir / Madam I have not received any bill from rydex moto crop bhandup mumbai till date bike purchased may ****. Last complaint raised with the help of your toll free number, My complaint number is ************ dated ** Aug **** ** :**PM....

Sep 22, 2023 by amar kant jha

Misguided Mental Harrasmemt Misleades by dealer (Tata ) ^Open

D**, Sector **, Sagar Motors, Tata Dealer ruined my premium car by painting infotainment area where as I requested to get it replaced under warranty as its shine was fading due to excessive heat whichbis company’s manufacturing problem but de...

Sep 21, 2023 by Mukesh Dhanjani

My vehicle has been pending for repair for the last 3 weeks (Kia india) ^Open

I have dropped my vehicle no.AP**Q**** on **.**.**** at Kia service centre in Tirupathi for repair work of electrical wiring under the bottom due to rat bite. upto now I am unable to get back my vehicle...

Sep 20, 2023 by M.Jahed Ali Baig

XUV 700 multiple issues (mahindra automobiles) ^Open

Multiple issues faced with a brand new XUV *** AX* L (D, MT) - top of line model in the first ** days of the delivery from the dealer....

Sep 04, 2023 by D Vamsi Kalyan

Engine Not sucking Petrol Problem with Engine Pump (Tata Motors) ^Open

Yesterday in my newly purchase Car Tata Safari Model XZA Plus *S costing Rs.**,**,***.** did not start. It has been toyed by your Service person...

Sep 02, 2023 by RANCHODBHAI KAKADIYA

Car fair (Maruti Suzuki beleno ) ^Open

Car engine fair...

Sep 02, 2023 by Chandu Dongale

Tata Motors Second Remote Key not Delivered (Tata Motors) ^Open

I had purchased Tata Altroz Dark Edition on Dec **** and was promised second key delivery within * months of delivery. It's more than * months I havent recieved my second key. I had checked with both dealer and Tata Motors but to no resolution ...

Sep 01, 2023 by Rohith S

Breakdown issue not resolved but status showing issue closed (OLA ELECTRIC) ^Open

My scooter has breakdown on **/**/**** .I lunch service request same day , during this period no one connect me but status shown issue closed. During this time period I have colled several person related to ola but they are not helping me . S...

Aug 26, 2023 by Hemant Kumar

Jeep india service timelines 72 days not delivered yet (JEEP INDIA) ^Open

Due to battery my jeep vehicle wasn't able to start, called Road side assistance from Jeep, the assigned mechanic was incapable of jump starting the car destroyed my Jeep engine. Jeep took my car for service on May ** and until today Jul **, I ...

Jul 30, 2023 by Vignesh Periasami

Cancellation Refund not received (Revolt motors) ^Open

I have cancelled my Revolt *** Electric vehicle on April **th **** till now I haven't received my refund & I requested to them through mail communication but no use every time receiving same reply. Shared my cancel cheque/A/c details everything...

Jul 27, 2023 by Chandrashekar NM

Refund the cash from the company (Maruti Suzuki) ^Open

My car display engine heating indicator. I go to the showroom from where I bought the car but they refuse to do work in insurance Or warranty car is only ** months old please refund my amount which I paid to the company i.e approximately *****...

Jul 22, 2023 by Mudassir Manzoor Zargar

Excess fare charged more than estimate on App (Ola) ^Open

I took a ride from Ambience mall to Sector ** Gurgaon (** kms) and the estimated fare was Rs ***. The amount paid was Rs **** as per invoice as it showed multiple stops enroute though I had not typed them while booking the cab. I never touched...

Jul 18, 2023 by Rakesh Sharma

Cctv (HYUNDAI India Motors limited ) ^Open

Respected: Sir, Im Jaydip Shah. I bought Hyundai Aura CNG model from V-Tex Hyundai. So theres a strange sound is coming from my cars steering. So today I went to V-Tex Hyundai to check it out that whats happening with my cars steering and ...

Jul 13, 2023 by Jaydeep Shah

Unfair Trade Practices by Not Provided advertised Safety Features (Nissan Motor India Private Limited) ^Open

I purchased a **** Nissan Magnite XE on **th June **** from ETCO Nissan in Thane, MH. I was promised that this base model would include the following safety features: Vehicle Dynamic Control (VDC), Hill Start Assist (HSA), Traction Control Syst...

Jul 12, 2023 by Andrew Soderlind

Defective Vehicle (Renault Car ) ^Open

I bought kwid climber AMT on *th may **** from NGM Automobiles Moradabad. This car need servicing on **th may ****, which was **th day of this practically brand new vehicle. Issues were: (FIRST RECALL)(DAY **) *- Display showing engine fault...

Jul 09, 2023 by Dr. Shweta Mishra

Every time to address any complaint takes more than Week (Ola Electric Technologies Private Limited ) ^Open

Below are Complaints which are taking longer time to address #******* - * days over, no resolution yet #******* - * days to address issue #******* - ** days to address issue, There are * more , but i don't see in their list of complaint...

Jul 07, 2023 by Prakash Ananda Narkodu

Tata service centre damaged my car (Tata Motors) ^Open

I Had Given My Car To An Authorised TATA Service Centre (Malik Cars Bowenpally) On **th June For General Service. Later On **th June I Received A Call Stating That My Car (TATA Nexon -****) Had Met With An Accident Due To Tyre Burst While An On...

Jul 01, 2023 by Harish Choudhary

Car not transported (Kritika Car Transport) ^Closed

Kritika Car Transport is a fraud company and Mr. Manoj Sangwan is a fraud of the highest order. *. I spoke to Mr. Manoj Sangwan on **th of June **** to transport my newly purchased used car to Guwahati. *. On **th of June **** he assigned ...

Aug 27, 2019 by Mizum Nyodu

Faulty honda new car (Honda Cars ) ^Closed

I purchased a new car and now it has steering problem, shock absorber, suspension etc.. Now they are repairing it but why repair? they have warranty and I know but I cannot take bad car after paying so much. I need new car or refund money or re...

Aug 26, 2019 by Vivek Agarwal

Faulty car received (Tata Motors) ^Closed

I have bought the car from tata motors through tata motor finance. From day one car has a starting problem which I regularly complain to them but every time they repair and give it to me in the same condition. I made complain to them but they n...

Jul 29, 2019 by Ashwini kumar

Engine frozen of Renault duster (Renault India Private Limited) ^Closed

On **.**.**** my Renault Duster car had to suddenly stop on the highway as smoke was coming out from the engine. As we found driving further may land to a major issue we opted to take the car to the service station by towing. Service centre in...

Jul 18, 2019 by Satheesh S Achary

Fraud and misleading by dpm Hyundai Dehradun India (Hyundai Motors India Limited) ^Closed

Fraud and misleading by DPM Hyundai Dehradun India. I have i** Magna plus car which I purchased from DPM Hyundai Dehradun (Uttrakhand, India) on *th Feb ****. Date of registration **th February ****. I handed my car for service to DPM Hyundai...

Jul 18, 2019 by Vinay mohan Dhyani

Defective faulty product (Truebil (paix Technology Pvt Ltd.)) ^Closed

Just for your record, I took my car to the prescribed workshop on March **, ****, to get the list of issues fixed and I met Truebil representative Mr Sanjay to inspect the car. However, I was advised to bring my car back to the workshop on Marc...

Jul 02, 2019 by Abhijit Sengupta

Service center fraud (Yamaha India) ^Closed

I bought my bike on Dec **th, **** and after six months or so my bike started troubling me with overheating issue and battery issue which are not fixed by two service centres ie., Mettuguda service centre and Uppal service centre which are loca...

Jun 22, 2019 by Rohith Manyam

Non refunding of advance amount (Venkatesh Motors) ^Closed

After locating the Hyundai Verna car through Cardekho website I approached the used car dealer M/s Venkatesh motors at Kolkata on **.**.****. I reached the dealer office in the evening after my office hours. Primarily the car seemed ok however ...

Jun 06, 2019 by MOHIT VASUDEVA

Poor & non skilled service provided by Suzuki motorcycle India (Suzuki Motorcycle India) ^Closed

This complaint regarding the poor service provided by the Suzuki two-wheeler India. Due to poor, irresponsible & non-skilled labour work. My bike facing a serious issue. To resolve the same Suzuki service station asking me to spend around Rs. *...

Jun 01, 2019 by Mohseen Tamboli

Jerk in the scooter (Yamaha Motor) ^Closed

I purchased a Yamaha RayZ scooter from Srijaya Motors, Yelahanka New Town, Bangalore on **/*/****. Within * - * weeks of purchase the vehicle developed jerking issue while riding. I visited the dealer/service centre * times and also raised the ...

May 15, 2019 by Rajesh CK

Car accessories not given (S N Hyundai) ^Closed

I have purchased a car ** months ago. During purchase salesman Sujit Mondal (SN Hyundai Berhampore) promised seat cover, body cover and floor mat will provide (free of cost) to you with this purchase. But he now denied. I have written paper of ...

May 14, 2019 by SANTANU CHANDRA CHANDRA

Bike RC not given by bike showroom (Rajput motors ) ^Closed

I purchased a bike from Rajput motors in the year ****. But they are not giving my RC. I have been visiting their place since above mentioned the year. All the time they ask for my documents and I have submitted plenty of times. They always ens...

May 10, 2019 by Sukhjinder Singh

Car did not transferred on my name as committed (True Value Maruti ) ^Closed

I have bought a second car from Maruti Suzuki. I have been told that the car would be transferred on my name within * months as per True value Policy. Its been * months now. Every time I am getting false commitment even after multiple follow-up...

May 04, 2019 by Ram

Car not repaired (Hyundai Service Centre ) ^Closed

I had given my car mh** Hz **** Santro for regular servicing on * March. After that my car started giving me a lot of problems. I told the company they saw it and started giving me different reasons each time I told them that I have a problem w...

Apr 18, 2019 by Moni navalakha

Refund not received (Cars24) ^Closed

They deal in second-hand cars. They charge me with a service charge of **** Rs which are refundable they told me at that time. My loan is not approved due to some reason and deal cancelled. They told me that they start my return process. But it...

Apr 15, 2019 by Ajit yadav

Asking money for a working part in car (Honda Two Wheelers) ^Closed

Asking Rs. ***** for a working part in the car. This amount is for the part which was fine. Later, showroom itself accepted their mistake....

Apr 15, 2019 by Nilansh jain

Excess amount charged by the service centre (Bharat Benz) ^Closed

On ** Apr ****, me Bharat Benz ke Authorised dealer, Dhingra Trucking Pvt Ltd Karnal me apne vehicle ki service k liye gaya tha. Service k time per unhone Accelerator Pedal install kiya Jis per MRP Rs. **** mentioned tha. Lekin bill me unhone R...

Apr 15, 2019 by Sunil Kumar

Dealer staffs misbehaved and not get proper services (Bajaj Auto) ^Closed

I purchased Bajaj Avenger Street *** bike from Bharat Automobiles, Nayapalli, Bhubaneswar, Odisha on **th April **** which I have legal owner certificate. The bike has not completed its one year and it has faced many problems. Each and every ti...

Apr 14, 2019 by Rakesh Kumar Dash

Not refunded my booking amount yet (Tejaswi Tata Motors) ^Closed

I have been cancelled my booking to purchase Tata Sumo Gold from Tejaswi Tata Motors, the hi-tech city. Where I didn't get my refund amount yet. It's been *.* months now. As per the Tata process, it takes ** working days to refund and which Te...

Apr 12, 2019 by Hari Shankar

Delay in providing newly purchased vehicle documents (Nath Motors Pvt Ltd) ^Closed

I am writing this formally to bring into your concern in this matter as I am highly impacted and it's making a lot of inconvenience in my daily routine and made me mentally disturbed. So I am hoping for a positive revert. Let me highlight a few...

Mar 07, 2019 by Paramjeet Singh