Indigo Airlines - Boarding denied unreasonably ^Open

On the **nd of July I was supposed to board indigo flight *E *** From Delhi to Cochin at *:** am in the morning as I had an international flight to Muscat on the same day from cochin airport. Due to the ongoing corona pandemic, I called and co...

Aug 06, 2020 by Praveen sharma

Air India - Unfair charges for extra weight ^Closed

I’m a student in University College London who had to make sudden plans to return to India due to the pandemic. I tried to wrap up my baggage to not excessively exceed baggage allowance for the Vande Bharat flight. However, * bag was ** kgs w...

Jul 27, 2020 by Shradha Mishra

Air india - BAGGAGE LOST ^Open

Dear Sir / Madam, Ref No. Flt. No. BOMAI*****/**FEB**/****GMT To, The Manager, Air India, Baggage Lost and Claim Department, Sub: Mishandled baggage / Claim Flt. No. BOMAI*****/**FEB**/****GMT ...

Jul 07, 2020 by BHARTI DEWANI

Airindia - Extra Baggage booked not refunded as flight been cancelled by Air India ^Open

Dear Sir, I have booked my flight tickets from frankfurt to Hyderabad with * extra checkin bags by paying extra *****rs for baggage on May *st. But due to corona flights has been cancelled. There is a special flight scheduled as a part of br...

Jun 03, 2020 by Tallapalli Chakradhar Reddy

Air India Airlines - Damaged checkin baggage jn Air india flight ^Closed

With reference to file - DELAI*****, I have received my checkin baggage on **nd Aug **** in completely damaged condition. I searched online how to fill the claim but I haven't received any option. The customer service from Air India advised to ...

Jan 04, 2020 by Mahesh Das

Indigo Airlines - Failure to deliver consignment at the port of disembarkation ^Open

My wife and I traveled through Indigo Airlines- Indore- Delhi-Doha on **th December ****. At the point of Origin, we handed * consignments to Indigo Employee Mr. Abhishek at the Indore Airport Indigo Checkin Counter Subsequently Indigo provid...

Jan 04, 2020 by ASHOK KRISHNAMA CHARY

Indigo Airlines - Ill treatment by Indigo Ground Staff at Ahmadabad ^Open

I am a wheel-chair bound senior citizen with multiple health issues. I carry a number of medications with me for my use during and after the flight. I also carry valuables such as a laptop and a camera. IndiGo always gets after passengers n...

Nov 19, 2019 by Parimal Gandhi

Go Air - My luggage damaged by Go Air Flight Authorities ^Open

My name is Ipsita Sahoo n I was traveling from Bhubaneswar to Mumbai through Go Air Flight with my husband. We had * luggage out of which one was damaged by mishandling of Go Air Authorities. After complaining they are telling me to take Rs. *,...

Oct 30, 2019 by Ipsita Sahoo

Air India - Luggage damage and received after 8 days ^Open

We travelled from Saudi Arabia on *th July through Air India AI *** from Jeddah and reached Hyderabad on *th July. After arriving we found that our ** baggage were missing. This has caused lot of inconvenience to us. Medicines, clothes and othe...

Aug 31, 2019 by Taj saif

Spice Jet - Deficiency in service by SpiceJet ^Open

I had booked a flight with SpiceJet on **/**/**** PNR no ODRV*N on flight no SG-**** Delhi to Dehradun to depart from Delhi at **.** hrs. I check in well in advance and deposited my check-in baggage at their counter then went to the lounge to h...

Jun 05, 2019 by Dr Pradyot Kumar Singhal

Indigo Airline - Baggage not delivered ^Closed

I had travelled by Indigo on **th May from Dehradun to Hyderabad via Lucknow. I have checked in two baggage. However, at Hyderabad airport, I was delivered only one baggage. I had filed an official missing baggage complaint with Indigo. However...

May 30, 2019 by Satya Shekhar Giri

Indigo Airline - My check in baggage not arrived at destination airport ^Closed

Check-in baggage not arrived at the destination airport. PNR: FLQHTH (** May ****). Chennai to Indore via Hyderabad. More than ** hours have passed, Indigo has not tracked my baggage till now. I wrote emails to customer.relations@goindigo.in, f...

May 29, 2019 by PRATEEK PARDESHI

Air India - Theft of currency from checked in baggage ^Open

I was travelling from Delhi to Bangalore on ** May by AI-*** after completing some official work. On arrival after collection of check-in baggage at Bangalore, I found its lock broken. Further, I noticed that Rs **,*** (Rs twenty-five thousand)...

May 17, 2019 by Nelson Jose

Air India - My baggage is still held back ^Open

My baggage was held back in Indira Gandhi International Airport (New Delhi) on *th of May ****. When I was travelling from Chicago-Hyderabad the person at check-in counter just asked me if I have liquids and I mentioned about shampoo and body w...

May 14, 2019 by Fareedunnisa Begum

Spice Jet - Hand baggage charges include food and laptop ^Closed

I was charged *** Rs per kg for excess hand baggage since hand baggage included laptop bag and food carried that was to be consumed during the layover. They said you can't carry sweets and other eatables because the aircraft cannot take that we...

Apr 21, 2019 by Anuradha B

Indigo Airlines - Items missing from the luggage ^Open

I am deeply saddened and in pain and anger to bring to your notice the issue of theft from my checked-in luggage from Kochi to Male Indigo flight No *E-*** (attachment enclosed). I along with my friend Vivek Krishnan were travelling to Bengalur...

Apr 09, 2019 by Raghuram Reddy