File a Complaint against Zomato
Case Details
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
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4. Send Legal Notice
5. Prepare Consumer Forum Case
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Zomato?
If you are not satisfied with Zomato, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Zomato and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Zomato
But before filing a complaint, you should
a. Contact the customer support of Zomato first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Zomato - Refund not received Closed
I had Placed an order from Zomato on October *. After successfully placed order, when i check my order status after ** minutes my order was rejected by Zomato. When i contacted to the customer care he told me that for some reason your order has...
Oct 13, 2018 by Neeraj
Zomato - Deducted more amount Open
ordered cake and applied promo code but later on deducted *** from my account but amount showed was ***...
Oct 13, 2018 by sawyan prabha
Zomato - Food not delivered and amount not refund Open
I ordered food from Zomato on *th oct **** and order amount was *** INR. Order Id - ********** My order was canceled by restaurant due to food unavailable. After *days I didn't receive the food neither the refund. When I contacted Zomato chat ...
Oct 10, 2018 by Abhijit chandra
Zomato - Amount debited on Zomato but no order placed Closed
I was trying to place order from but my money got debited and order was not got placed(Using Paytm) , I tried to call zomato customer care but could not reach.Please provide valid customer care no for Pune region.No customer care services ,n...
Oct 07, 2018 by Amruta
Zomato - Food not delivered Open
I ordered food from behrou biryani and waited for delivery. At *.** pm it was suppoe to be delivered.. i chked the status and it says it was till beikg prepared so i contacted zomato chat support, the chst support tried to reach behrouz but co...
Sep 22, 2018 by Rohit raj
Zomato - Money Not Refunded Closed
I ordered in Surya Lunch Home from zomato on **th July ****. I did the payment through my debit card, Rs *** got debited from my account. An error occurred while ordering and no order number and no confirmation msg received. The order was not p...
Aug 28, 2018 by Mohammed Arif
Zomato - Order cancelled and agent harrased Closed
I have placed a order today and *agent called after ** mins and informed that item not available for *lt maza and they told they vl send *.*ltr ,,i.e* bottle of ***ml. I asked I asked them to send * bottle as i ordered *ltr, he denied and...
Aug 27, 2018 by shashirekha
Zomato - Money not refunded Closed
I make an order on **/*/** through zomato after making payment formalities the amount is deducted from my bank account and it shows some error in it. Then I talk zomato they said that they will refund that amount and now they refuse to refund i...
Aug 25, 2018 by Manpreet singh
Zomato - Package not delivered and refund not done in the original mode of payment Open
the order is done through zomato for ovenstory for a total amount rupees ****.** at **.**AM aug ** **** . The order is supposed to be delivered at **.**AM on the same day. Where as the order isnt delivered until *am. When checked with zomato , ...
Aug 12, 2018 by bindhuja muthyala
Zomato - Salary not given. Closed
At ** july ****, I was called for interview in Zomato Dehradun at hotel elysee, Dehradun. They placed me for the delivery boy part time post, with charging *** rs. From me as a security fee. I have been informed to be paid ****rs. Per week with...
Aug 06, 2018 by Gautam Singh
Zomato - Incorrect amount charged Open
First time i used Zomato. There is a coupon for first time users. I used that code it shown me the reduced amount but when i purchased the items excess amount was deducted. Even i tried to reach out them. There is no customer care number for Zo...
Apr 30, 2018 by Abdul Khadar Vali
Zomato - Food not delivered Open
I have placed order at *:** am from zomata from GM foods phase * mohali which was about to deliver in ** mins I took follow at ********** this no about order mentioned in instructions to call me if any issue to faced to find location, took foll...
Apr 21, 2018 by Priyanka
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Questions about Zomato
Ask questions about Zomato and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Zomato?
Zomato has no call center you can only reach them by Support using app or Email them at care@zomato.ccom
What is Zomato office address?
Zomato Media Private Limited
Ground Floor, Tower C,
Vipul Tech Square, Sector 43,
Golf Course Road, Gurugram - 122009
Latest address:
Zomato Limited (formerly known as Zomato Private Limited and Zomato Media Private Limited)
Unit No-116, Tower-A,
Corenthum, Sector - 62,
Noida - 201309
What is Zomato customer care email?
info@zomato.com, care@zomato.com, help@zomato.com
Where to find Zomato discount coupons?
Who is the Owner / CEO of Zomato?
Deepinder Goyal - Founder & CEO - Zomato
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