- Food not delivered Open
I ordered food from behrou biryani and waited for delivery. At *.** pm it was suppoe to be delivered.. i chked the status and it says it was till beikg prepared so i contacted zomato chat support, the chst support tried to reach behrouz but coul not and asked me to keep aitinf for food. I waited for long and the i mysef contacted behrouz and landed mysef with thei customr care. They told m tht someome wil csll frm the store. After aout ** min i got a call from behroiz lingampalli store and the person informed that they had a fire in the restaursnt hence they are not able to complete the order bd they will cancel it. I said ok.********** is the number from whicj i got th call. The i contacted chat support to refund and i placed food order with diff restaurant which got delivered. After having my dinner when i contscted the chst support for refund again what i see is thst they have marked the staus of my previous order whicj i mde with behrouz as delivered snd they refused to refund. I want my refund and i want them to pay some amount for not understsnding th customer concern amd eventually telling th customer a lier. They not once tried to probe with their team instead they were adamant that the food has been delivered. Please help
Are you brand?
Are you Lawyer?
Get refund or credit for your purchase
Get damages for financial loss and mental agony
"*** VOXYA *** you are simply amazing. The common man needs you. Good job guys! "
I had an order from Hot momos and burger Pune. Due to technical issue of zomato app, it showed the wrong location so I told to delivery boy put my mentioned address on google map it will show correct location. This thing I clearly mentioned t...
Sep 08, 2019 by suhas patil
Zomato - Order not delivered Closed
** ** **** ko mane Zomato apps oder Kiya tha Jo ki aj tak dilevr nahi hua h Dilevery boy ne mera order unoperson Ko delver kar diya jab mane use call kya to batamiz se bat ki and mana Zomato apps se chat bhai lakin mari kisi ne help nahi k...
Aug 27, 2019 by Neelesh yadav
I ordered food in Zomato delivery boy denied my location due to heavy rain and I cancelled the order but I dont get any refund, full amount has been deducted. I sent a mail to Zemato team in reply they said will get resolve within ** hours b...
Aug 26, 2019 by Gnanasekaran
I ordered from Zomato.(COD) Due to some reason I have to cancel the order within few minutes. But they didn't told me that I gave pay the panelty. Now everytime I try to order something, that amount always reflects in bill....
Aug 24, 2019 by Javid Ali
Zomato - Bad food Closed
Today I have ordered veg thali from zomato no. **********, I had the delivery but there was only one mix veg, chapati and rice. There was no dal or pickel. I am very unsatisfied with the food. Please improve....
Aug 21, 2019 by Sanjay Parmar