- Food not delivered Open
I ordered food from behrou biryani and waited for delivery. At *.** pm it was suppoe to be delivered.. i chked the status and it says it was till beikg prepared so i contacted zomato chat support, the chst support tried to reach behrouz but coul not and asked me to keep aitinf for food. I waited for long and the i mysef contacted behrouz and landed mysef with thei customr care. They told m tht someome wil csll frm the store. After aout ** min i got a call from behroiz lingampalli store and the person informed that they had a fire in the restaursnt hence they are not able to complete the order bd they will cancel it. I said ok.********** is the number from whicj i got th call. The i contacted chat support to refund and i placed food order with diff restaurant which got delivered. After having my dinner when i contscted the chst support for refund again what i see is thst they have marked the staus of my previous order whicj i mde with behrouz as delivered snd they refused to refund. I want my refund and i want them to pay some amount for not understsnding th customer concern amd eventually telling th customer a lier. They not once tried to probe with their team instead they were adamant that the food has been delivered. Please help
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"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."
I ordered the food from Chullah Bhatti bangalore at *:** pm on * th Jun ****. I paid money also. Zomato was showing my order will be delivered by *:**pm. But till **:** pm it was not delivered, and then zomato was showing your ordered delivere...
Jun 05, 2019 by Anoob
Zomato - Zomato are cheaters Closed
First of all, Zomato did not deliver my order to the address I updated, then I get a call that they cannot deliver as it is * km away. When I cancel the order they have the cheek to advise me that a cancellation fee is applicable. This kind of ...
Jun 02, 2019 by Carlton Fernandes
Zomato - Order not delivered Closed
I placed an order on * June **** at **:** a.m. from Biryani Bhaijaan, Gurgaon. The order was accepted and then ** minutes later I was informed that my order will not be delivered. Zomato is cheating its customers....
Jun 01, 2019 by Shantanu Gupta
My order was flagged as delivered in the app, but the delivery guy did not actually deliver my food. When I took this issue to the customer care, they are refusing to my concern for * days....
May 31, 2019 by Harish
The delivery boy denied to deliver the food. And was missbehaving on call. He reached approx near my location and then when I instructed him about my exact location he denied to came there and missbehaved. Then he left and marked my order 'del...
May 30, 2019 by Anurag Sinha