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Zomato
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Zomato?
If you are not satisfied with Zomato, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Zomato and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Zomato
But before filing a complaint, you should
a. Contact the customer support of Zomato first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Zomato - Order didn t delivered Open
Order was out from the restaurant but not delivered to my home...
Dec 05, 2022 by Kshitiz Singh
Zomato - Block my Zomato account but I am having my 480 in the account as zomato credits Open
Once I had cancelled an order but I had paid for *** rupees so that Zomato customer care had written my *** after trying for weeks I got my *** into their Zomato credits wallet but when I went to redeem my Zomato credits by ordering something t...
Dec 04, 2022 by Mohammed Sharaz
Zomato - Paid for next 5 free delivery but did not received offer Open
On *th November I paid **rs for next * free delivery but did not received any offer and when I ordering they are asking to pay me delivery charges. ...
Dec 04, 2022 by MEHUL PRAKASH JAIN
Zomato - Bad Food delivered Open
I was delivered a smelling inedible white pasta which I couldn't eat. I contacted zomato for support but they told me they can't help. I called on customer care and they said the same scripted answers and disconnected my call. I did not get any...
Dec 04, 2022 by Shivani
Zomato - Zomato is not resolving and issue that we put up Open
Its been days and i have raised various issues and not even single issue has been resolved and its like they dont even care, they're just focused on making money out of us....
Dec 04, 2022 by Sourav Singh Rajput
Zomato - Order not delievered Open
I ordered on zomato and after one hour I called the delievery guy for the update and he told me that site crashed. So i bought food from nearby place and then he says that he can deliever the food. After one and half hour they cancelled the ord...
Dec 03, 2022 by Jaspreet
Zomato - Did not delivered my order for in time or free Open
I have opted in time delivery or free but they did not delivered my order and also they didn't give that free food or order which they have promised....
Dec 03, 2022 by viswanatha reddy alikapalli
I don't want to join zomato I want my joining fees back plzzz...
Dec 03, 2022 by Ajay Govind jamdar
Zomato - The food is cancelled Open
I ordered the food which has to be delivered in narasinganallur but the guy who carry the food not reached the destination rather than giving that delivery he cancelled the order so that I am unable to tolerate and I am so much of hungry expect...
Nov 29, 2022 by Samuel Raj
Zomato - Ordered item was missing but money not refunded Open
I ordered dinner in Zomato on **th Nov ****(yesterday) and i noticed one ordered item was missing in delivered items. Order no: ********** Ordered from Restaurant: Ghuma Ghumalu This was a worser scenario as i am regular customer of zoma...
Nov 29, 2022 by Siva
Zomato - Items missing from order Open
I ordered food from Zomato on ** November,**** . i ordered * items, malai chaap, and butter naan thali for total sum of *** but only received the chaap and not thali, the bill was given for the both the items though.i then contacted Zomato cust...
Nov 28, 2022 by Soyab Ansari
Zomato - Cream spread all over the food Open
Cream of the afghani chaap is spread all over the food . No cream is left over there .Need a refund or repeat that order....
Nov 27, 2022 by Muskan dhamija
Zomato - Refun not initiated Open
I have placed an order on dated **/**/**** at **:** pm of an amount of ****/- ( Order ID is **********) At *pm my order declined and I got a refund of ****.**. After several emails,calls & chats,till date I am unable to get a rest refund ...
Nov 21, 2022 by Ivy Majumder
I ordered pastry from hot breads but when i received my order my pastries were spoiled and also went to help and support but they said to write mail ...
Nov 21, 2022 by Hardik Singhania
Zomato - No refund for cancelled order Open
I ordered a cake, the zomato delivery partner didn't had a driving license. The delivery location was Vedanta meadows Jharsuguda, orissa, ******. This society is very strict in rules, and the delivery boy was not allowed entry. The order was c...
Nov 20, 2022 by Dilesh Kumar Verma
Zomato - Refund Open
Amount charged item not delivered did not contact and no refunding the amount for the item. I need my refund asap...
Nov 13, 2022 by Danika Noronha
Zomato - Food rates Higher than dining menu Closed
Double charges ...
Nov 12, 2022 by Vicky Shaktawat
Zomato - Refund or replacement Open
I had ordered an item of Rs *** on **.**.** at durgapur west Bengal. I had chatted with the delivery boy satya constantly. Gave two major landmarks like coke oven police station and kali mandir. Told my quarter no which is just behind police ...
Nov 11, 2022 by
Zomato - MISSING QUANTITY OF FOOD Closed
I have placed the order over Zomato, for * Combo Tiffin, but received only * after conversation in chat, call over delivery person he agreed that he has not verified the quantity of item and delivered only * covers, later the transferred the ca...
Nov 10, 2022 by Praveen
Zomato - Refund Open
I ordered a mutton biryani and paid a money on that order but I cancelled with in a *mins but I am not get any refund, actually my dad was taken parcel from same reastrnt that why I canceled my order. Zomato saying food was wastage that why I a...
Nov 09, 2022 by G naveen
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Questions about Zomato
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How to contact Zomato?
Zomato has no call center you can only reach them by Support using app or Email them at care@zomato.ccom
What is Zomato office address?
Zomato Media Private Limited
Ground Floor, Tower C,
Vipul Tech Square, Sector 43,
Golf Course Road, Gurugram - 122009
Latest address:
Zomato Limited (formerly known as Zomato Private Limited and Zomato Media Private Limited)
Unit No-116, Tower-A,
Corenthum, Sector - 62,
Noida - 201309
What is Zomato customer care email?
info@zomato.com, care@zomato.com, help@zomato.com
Where to find Zomato discount coupons?
Who is the Owner / CEO of Zomato?
Deepinder Goyal - Founder & CEO - Zomato
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