File a Complaint against Zomato
Case Details
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
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4. Send Legal Notice
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6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Zomato?
If you are not satisfied with Zomato, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Zomato and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Zomato
But before filing a complaint, you should
a. Contact the customer support of Zomato first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Zomato - Refund for Wrong orders Closed
Hi I had placed an order from Zomato on **st March **** from Chettys Corner I received pasta instead of Twistato I complained immediately also share video but no help...
Mar 22, 2023 by Ritu Singh
Zomato - I have not received right oder Closed
I have received in complete oder its complete different from what I have odered...
Mar 21, 2023 by Bhavani Datrika
Zomato - Money deducted but payment order failed Closed
I was order in zomato by upi id and the payment was deducted from my bank account but zomato shows that payment was failed . I was talk to zomato helpline but it was awful experience. ...
Mar 21, 2023 by Binita Biswas
Zomato - Gigs Book Nahi Ho Rahi Closed
Gigs Book Nahi Ho Rahi hai Zomato I'd FE******* Mobile Number **********...
Mar 20, 2023 by Sadab Alam
Zomato - Wrong process of ordering food Open
I have orderd one non veg wrap under buy * get * offer but they added only * item in cart , i was in impression that they will add free item, but when i asked support , they told me that you should add another item then this offer will apply. I...
Mar 19, 2023 by Ganesh Shirke
Zomato - 1 packege is not delivered and one is only delivered Closed
I had ordered momos on zomato there was two types of momos one type is delivered and second one is not delivered. Restaurant owner had said that I have given all the packages to rider and rider is saying that I had only received on package ...
Mar 17, 2023 by Tarun
Zomato - Food quality related Closed
Sir, I had ordered masala cheese patties from zomato few days back, but the vegetables in the center were absolutely smelling and were very old ,I had to throw it ,my money just got wasted ...
Mar 17, 2023 by Vishvendra singh
Zomato - Package not delivered Closed
I ordered few items from OM Sweet through zomato ...after approx ** min I recieved a message that your order has been delivered ..but neither I recieved any call from delivery partner nor I recieved my order..the after that I called to delivery...
Mar 16, 2023 by Manish Sharma
Zomato - Packaging issue from last many days Closed
My last three order from Zomato was a pathetic experience the food was spilled ...
Mar 15, 2023 by Divya Gaur
Zomato - Refund not reached Closed
I payed *** to the Zomato but payment got failed and i received the message refund is intiatied but today is *th day my refund not reached i reached to zomato but they said they have initiated refund contact bank to ask when Will it reflects af...
Mar 15, 2023 by Chirag
Zomato - Wrong food delivered Closed
I ordered one veg and veg pizza and one double cheese Margherita but the pizza I received are simple margherita....
Mar 15, 2023 by Rinku Yadav
Zomato - Not getting the product what I ordered Closed
I order a kadhai paneer pizza and a burger today near about **:**am - **:** am at first they take too many time for making a pizza near about * hour after that when the delivery boy gave me the pizza and burger he laughed and said to me that r...
Mar 15, 2023 by Tanveer khan
Zomato - Spoiled food delivered Closed
order no :********** complaint ticket id ******** Hotel lazeej delived me spoiled food very bad smell was coming from food even animal cant eat that food.l taste eat little bit after half an hour my stomach started hurting really bad. hotel is...
Mar 14, 2023 by sonali h
Zomato - Missing food items Closed
I have order * rumali roti and full malai chaap But they provided me * rumali roti and chaap is not their only they give me two small pieces in chaap , after that I call in the restaurant they didn't pick the call, after that I call Zomato cust...
Mar 14, 2023 by Shantanu sharma
Zomato - No proper package spillage Closed
I've order food from babbu rest restaurants nd paid extra ** rs for packing still food receive in polythene bag which is thin and broken I want refund bit no one is responding ...
Mar 14, 2023 by Parikshit kharapkar
Zomato - Paid twice Closed
I paid zomato delivery person through phonepe but it went on processing after money got debited from my account. He said he didn’t receive it so I paid online via zomato app. Today i checked the phonepe app and it showed process is successful...
Mar 14, 2023 by Sumaiya Mulani
Zomato - Coupon not received Closed
**th march food receives late but zomato says coupon of *** will be received however I have not received any coupon Sent an email very poor answer and disappointed reply ...
Mar 14, 2023 by Jose
Zomato - Wrongly deduct payment Closed
I have purchased gold service for zomato i done payment and at last zomato says error my money was debited and not get gold membership i lost *** rs of mwmbwrship plus delivery charge of my currwnt order Mrugnesh pancholi ********** mrugne...
Mar 12, 2023 by Mrugnesh Pancholi
Zomato - Package not delivered Closed
I had ordered from la pino's sector **, gurgaon but it hadn't been delivered and app displayed delivered...
Mar 11, 2023 by Ankit Rathee
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Questions about Zomato
Ask questions about Zomato and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Zomato?
Zomato has no call center you can only reach them by Support using app or Email them at care@zomato.ccom
What is Zomato office address?
Zomato Media Private Limited
Ground Floor, Tower C,
Vipul Tech Square, Sector 43,
Golf Course Road, Gurugram - 122009
Latest address:
Zomato Limited (formerly known as Zomato Private Limited and Zomato Media Private Limited)
Unit No-116, Tower-A,
Corenthum, Sector - 62,
Noida - 201309
What is Zomato customer care email?
info@zomato.com, care@zomato.com, help@zomato.com
Where to find Zomato discount coupons?
Who is the Owner / CEO of Zomato?
Deepinder Goyal - Founder & CEO - Zomato
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