File a Complaint against Yatra.com
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How to resolve Yatra.com complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Yatra.com?
If you are not satisfied with Yatra.com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Yatra.com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Yatra.com
But before filing a complaint, you should
a. Contact the customer support of Yatra.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Yatra.com
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How will Voxya help you?
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Social Network
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Legal Network
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Case Details
Personal Info
Resolution
Yatra.com - Yatra didn t refund HDFC voucher money Offered Resolution
I am writing to you to raise an issue about: Airline Tickets and Fares The issue that I have experienced was: I booked ticket from YATRA.COM PNR : YFLGQY Date of Journey: **-April-**** Airline Booking ID : YT******** Promo code : GHDFCSN...
Jan 05, 2021 by Tapash Palchoudhury
Yatra.com - False Hotel booking Offered Resolution
I have made a hotel booking for three days (**.**.** - **.**.**) at Digha in Hotel Surya Deep via yatra,com (booking reference number *************). But the hotel manager refused the booking and said they don't have any booking in Yatra or any...
Jan 04, 2021 by SAIKAT BHUNIA
Yatra.com - Fraudulent booking Offered Resolution
Hello Team, There has been a great fraud that was committed with my hotel bookings for the below mentioned dates. Yatra.com has collected the complete payment for **th, **st and **nd of December for the hotel THE ORIENTAL in Gangtok, however...
Dec 24, 2020 by Debashree Dutta
Yatra.com - Air ticket charges refund Offered Resolution
I booked an air ticket of Indigo airlines from Kuwait to Mumbai & return through Yatra.com on **.**.**** @**:** am (Booking reference number-*************), immediately after that i received a text message from Yatra saying that my booking is s...
Dec 22, 2020 by Kiran Ananda Bhamare
Yatra.com - Refund for cancelled hotel Closed
I booked hotel through yatra.com for digha stay..they deducted the amount from my bank account but didn't provide me the refund yet...they even mailed me that the amount will get refunded within *-** working days but it has passed ** days more ...
Dec 22, 2020 by Soma Dey
Yatra.com - My train ticket Cancellation was not possible and Amount not refunded Offered Resolution
I have booked a train ticket. While I want to cancel my journey and was trying to cancel my ticket through yatra app and website, there it was showing error. Because of which my cancellation was not possible. Raised multiple complaints to custo...
Dec 22, 2020 by Abhilash Jose
Yatra.com - Airline Credit Shell Not Working and No Refund Closed
Airline credit shell not working with yatra and no refund...
Dec 21, 2020 by Swamy Ayyappa Peddinti
Yatra.com - Refund of tickets from Kullu to Delhi Offered Resolution
We had booked two tickets from Kullu to Delhi through yatra.com and paid ₹ ****/- via debit card. These two tickets were subsequently cancelled very much in time to receive ***% refund, as per Yatra's terms and conditions. They responded to o...
Dec 18, 2020 by Atul Bhushan Kohly
Yatra.com - No refund or proper response from Yatra com Closed
My Flight was cancelled by Indigo on */**/****, My refund was initiated by Indigo and paid to Yatra same day, When I am trying to claim my refund by using option "Airline cancelled the flight" the above mentioned flight is not showing up on the...
Dec 17, 2020 by Neha Sharma
Yatra.com - Refund my Money Offered Resolution
I had purchased a flt ticket on ** Oct **** through Yatra.com from Dimapur to Kolkata Ticket No *************. But the same day I was calling to Air India Customer and within ** minits the same flt has been cancelled due to wrong date of journe...
Dec 10, 2020 by Bidhan Chandra Ray
Yatra.com - Refund for flight cancellation due to covid 19 not received Offered Resolution
My flight got cancelled due to corona outbreak in May **** by the airline as per gov guidelines. Airline Indigo informed that the refund has been already paid to Yatra.com. Yatra also confirmed over email that the payment was initiated on O...
Dec 07, 2020 by Gunjan Kumar
Yatra.com - NO REFUND IN 6 MONTHS Closed
I booked my flight ticket to Bangalore from Yatra.com in May. The flight got cancelled and i was told by the airline that i can take full refund from Yatra and so i emailed them regarding it. I even opted for full refund on yatra app and it sai...
Dec 07, 2020 by Mohd Suhail
Yatra.com - Froud services by yatra never book ticket from yatra Offered Resolution
Booked ticket months ago. it got cancelled by airline. now i need to book ticket but credit shell option not available in yatra. PNR no :- OCRHGB. i can't even use that credit shell in indigi airlines since it shows Agent must be same. Yatra ne...
Dec 01, 2020 by Mahesh Babu
Yatra.com - Booked Airline tickets not generated after deduction of amount from account Closed
I booked a round trip by Indigo airlines from Trivandrum to Bangalore through Yatra.com and paid via GooglePay,the amount was deducted from my account as per the receipt generated by the payment portal but the tickets are not generated nor is a...
Dec 01, 2020 by Praveen Vyasan
Yatra.com - Refund not given after repeated emails Closed
Yatra.com cancelled my **th Nov flight all by themselves which costed me booking another flight from Jammu to Bangalore. I contacted GO AIR and they assured me that GO AIR only cancelled flights on *th Nov and not **th Nov. (yatra.com) have pa...
Nov 30, 2020 by Alok Koul
Yatra.com - Amount debited and service not delivered Offered Resolution
I was booking a flight from the website and tried to pay the amount through Google Pay. During the transaction session on Google pay it showed processing and in this duration amount was debited from my account and on the website of yatra.com, i...
Nov 29, 2020 by Aman Kumar
Yatra.com - Refund not processed to my account after Yatra recieved a refund from the airlines Closed
Through Yatra.com I had scheduled an indigo flight PNR WQKNSH. which was cancelled due to revise in timings. Indigo airlines then initiated a complete refund. But yatra didnot update it in their site and asked me to cancel it through their site...
Nov 25, 2020 by Ananya Sneha
Yatra.com - Refund not yet processed 90 Days passed Offered Resolution
Yatra Booking Reference Number *************, *************, *************, ************* and *************. My refund is not processed yet, ** days have already passed. Everytime they are ignoring the emails and sending us canned respons...
Nov 23, 2020 by Hitesh Chhabra
Yatra.com - Yatra com Refund Pending after 6 months Offered Resolution
I had booked a ticket with Yatra.com for July **** to fly from Atlanta to Mumbai in United Airlines and due to Covid United canceled the flights. I requested the refund on May **th **** from yatra.com and also called United to ensure I will get...
Nov 22, 2020 by Pushpak Nandedkar
Yatra.com - Airline Refund not being processed Offered Resolution
I've booked an international flight ticket from Bangalore to Melbourne on **th Feb ****, to travel between *th April to **th April. The flight was booked with Malaysian Airlines via Yatra.com. Due to the Covid Pandemic, travel has been banned b...
Nov 17, 2020 by Anirudh Mangipudi
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Questions about Yatra.com
Ask questions about Yatra.com and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Yatra.com?
Contact Yatra.com using the following phone numbers:
For domestic holiday complaint Yatra customer care number is 0120-6907410 (Working Hours :06:30-00:30)
For international holiday complaint Yatra customer care number is 0120-6907415 (Working Hours :06:30-00:30)
For hotel complaint Yatra customer care phone number is 0120-6907420 (Working Hours : 06:30-00:30)
What is Yatra.com office address?
Yatra Online Limited
Gulf Adiba, 4th Floor,
Plot No. 272, Phase II,
Sector 20, Gurugram - 122008
Yatra.com
B2, 202, 2nd Floor, Marathon Innova,
Marathon Nex Kadam Marg,
Lower Parel (W), Mumbai - 400013
Maharastra
What is Yatra.com customer care email?
For domestic holiday complaint Yatra customer care email id is holidayservice@yatra.com
For international holiday complaint Yatra customer care email id is intlservice@yatra.com
For domestic flight complaint Yatra support email id are support@yatra.com
For international flight complaint Yatra customer care email ID is intobservice@yatra.com
For hotel complaint Yatra customer care email ID is hotelservices@yatra.com
For rail, bus & cab complaint Yatra support email ids are rail@yatra.com, bus@yatra.com and cabs@yatra.com
Where to find Yatra.com discount coupons?
Who is the Owner / CEO of Yatra.com?
Dhruv Shringi is a Co-Founder and CEO of Yatra Online Pvt. Ltd.
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