File a Complaint against Yatra.com
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Yatra.com?
If you are not satisfied with Yatra.com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Yatra.com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Yatra.com
But before filing a complaint, you should
a. Contact the customer support of Yatra.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Yatra.com - Booking cancelled before reaching Maldive airport Closed
I would like to bring this to your concern that there are fraud companies run by fraudsters in India wherein they book travel packages for people and do human trafficking in some ways or the other. I had the same experience when I visited the M...
Feb 19, 2019 by Shashank Tyagi
Yatra.com - Yatra.com-Refund amount as Hotel room was not booked Closed
I have a complaint regarding the hotel booking service of Yatra. I booked a hotel Pancharatna Paradise, Udupi, Karnataka and I paid for it online via Debit card. My amount got deducted but I didn't receive any confirmation from the hotel or yat...
Jan 05, 2019 by Samreen
Yatra.com - Flight cancellation refund not provided Closed
I have booked my flight ticket in july *, **** and i cancelled the same booking in november ****. Yatra told that they have sent me the money on **th November **** but still i have not got the refund. I called them like hundred times every time...
Jan 02, 2019 by Uddeshya Gautam
Yatra.com - Refund of amount as room was not booked Closed
Hi Team, My name is Aishwarya Wuntkal and I have a complaint regarding the hotel booking service of Yatra. I booked a hotel Fab hotel Hill View in Gachibowli, Hyderabad and I paid for it via Phonepe. My amount got deducted but I didn't recei...
Dec 30, 2018 by Aishwarya Wuntkal
Yatra.com - Hotel stay not provided Closed
Yatra.com is a cheat company. I booked for executive room in * star hotel in Ahmedabadand paid online. I got hotel voucher and confirmation from Yatra.com. After travelling for ***km, when I reached to the hotel at **pm, the hotel denied my bo...
Dec 18, 2018 by Kiran Pujara
Yatra.com - Refund of flight Closed
Booked a flight from varanasi to delhi on ** nov **** ,flight was not booked but my account got debited (Rs ****).And they have not refunded the amount yet....
Dec 17, 2018 by Abhi goyal
Yatra.com - Money refund Closed
Refund of Rs. ***.* for Yatra Ref No. ************* has been processed into your account against the bank refund reference number ***************. In case the credit is not appearing in your account within * days, we would request you to contac...
Nov 12, 2018 by Jenitha mary
Yatra.com - Didnt get my money back Closed
My didnt get my money back after cancellation of my train ticket.....
Oct 29, 2018 by Preeti chowdhury
Yatra.com - Payment made; Airline tickets not issued Closed
Ref: No: **********-AUCNP* - Sat, Oct **, **** at **:** AM I had booked Air tickets with Indigo Airlines through 'Yatra. com' on Sat, Oct **, **** at **:** AM. The details of the tickets: * tickets from Madurai to Chennai for travel on **....
Oct 24, 2018 by Dr. S. Ahanatha Pillai
Yatra.com - Refund Closed
I had booked a bus through yatra.com I got a call from operator that the bus is cancelled. I didn't get any refund yet...
Oct 21, 2018 by Aditi Nitwe
Yatra.com - Booking cancellation without intimattion Closed
Another booking post this was made by my husband in the name of sagar Kaushal for the same hotel chunda palace, Udaipur. And this time it was confirmed too. * days post booking confirmation you are regretting to cancel it. Now the rates of all ...
Sep 26, 2018 by Dr Ratnika Sethi
Yatra.com - Hotel booking Closed
This is the worst online hotel booking website. First my money was cut and I could not receive a confirmation. Then finally my money got refunded but already the price of hotel in Udaipur increased by **** rs. But again I got it booked unfortun...
Sep 24, 2018 by Ratnika Sethi
Yatra.com - You do not get any substantial refund for partially refundable tickets Offered Resolution
Booked two partially refundable tickets of Indigo airlines from Lucknow to Kochi for **th sep** for Rs ****/= through Yatra.com. Got tickets cancelled in view of floods and epidemics in Kerala.The airline refunded Rs **** to the agent(yatra) bu...
Sep 18, 2018 by sudhir sharan
Yatra.com - Tickets for activity not received/ with Delay Closed
We booked a trip to bali and singapore for * nights/* days from *th july **** to **th july **** for four family members from yatra.com. yatra.com had subcontracted it to their travel partner “reasonable check-in” on **th june **** vide b...
Sep 14, 2018 by Parmod Kumar Mehtani
Yatra.com - Bus Ticket Not Confirmed after the deduction of money Closed
I have booked two bus seats from Ahmedabad to Susan Gir in Yatra.com .My money has been deducted. But I didn't get any confirmation. I have booked it from guest login and paid you by UPI and I didn't get any of the confirmation.Such a head p...
Sep 11, 2018 by c s kshyati kshyati
Yatra.com - Refund denied by Yatra - had to cancel due to landslide Closed
I had booked a hotel in Munnar for **th Aug. Due to the current Kerala situation, I had to cancel my trip to Kochi. Out of Rs ****, Yatra refunded **** only. Since this was a genuine case, they refused outright to refund my entire money. They t...
Aug 10, 2018 by Pragya P
Yatra.com - Unethical behaviour Closed
This is the worst online travel site ever. I was looking for an international package, the first customer representative said unless and until i send him the tickets, he would not provide me any sample package. then I called another representat...
Jun 25, 2018 by ragini
Yatra.com - Luring customers about price protection with banners and with misleading information Closed
Dear Sir, Booked flight for my aunt on *th June **** for the travel of hyd to Newyork and also return. I booked through yatra.com as I got attracted to their banner promotion of price protection which is nothing but misleading and hiding...
Jun 12, 2018 by Bhuvan Reddy
Yatra.com - Online ticket booking Closed
I booked online ticket on yatra my money was deducted but they sent me a message that tickets are not confirmed however after I booked tickets from another place ,I got a message from yatra' that my ticket are confirmed , I called them told the...
Apr 11, 2018 by Sharjil Zaidi
Yatra.com - Refund pending for more than a month Closed
We booked two rooms (non/AC) with Gopiniwas Grand, Kanyakumari through Yatra.com for **-** Jan ****. When we reached the hotel around noon, the rooms were badly stinking due to dampness. There was no window in one of the rooms. The receptionis...
Mar 06, 2018 by Prashant Narang
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Questions about Yatra.com
Ask questions about Yatra.com and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Yatra.com?
Contact Yatra.com using the following phone numbers:
For domestic holiday complaint Yatra customer care number is 0120-6907410 (Working Hours :06:30-00:30)
For international holiday complaint Yatra customer care number is 0120-6907415 (Working Hours :06:30-00:30)
For hotel complaint Yatra customer care phone number is 0120-6907420 (Working Hours : 06:30-00:30)
What is Yatra.com office address?
Yatra Online Limited
Gulf Adiba, 4th Floor,
Plot No. 272, Phase II,
Sector 20, Gurugram - 122008
Yatra.com
B2, 202, 2nd Floor, Marathon Innova,
Marathon Nex Kadam Marg,
Lower Parel (W), Mumbai - 400013
Maharastra
What is Yatra.com customer care email?
For domestic holiday complaint Yatra customer care email id is holidayservice@yatra.com
For international holiday complaint Yatra customer care email id is intlservice@yatra.com
For domestic flight complaint Yatra support email id are support@yatra.com
For international flight complaint Yatra customer care email ID is intobservice@yatra.com
For hotel complaint Yatra customer care email ID is hotelservices@yatra.com
For rail, bus & cab complaint Yatra support email ids are rail@yatra.com, bus@yatra.com and cabs@yatra.com
Where to find Yatra.com discount coupons?
Who is the Owner / CEO of Yatra.com?
Dhruv Shringi is a Co-Founder and CEO of Yatra Online Pvt. Ltd.
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