File a Complaint against Yatra.com
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How to resolve Yatra.com complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Yatra.com?
If you are not satisfied with Yatra.com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Yatra.com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Yatra.com
But before filing a complaint, you should
a. Contact the customer support of Yatra.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Yatra.com
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Case Details
Personal Info
Resolution
Yatra.com - No acknowledgment and no refund initiated Closed
I had a booking from Delhi to ujjain for **th Oct'**, Reference number - ************* & PNR - AT**********. The operator informed me that bus ride has been cancelled to Ujjain due to unavailability of bus. I sent the mail to yatra.com for the ...
Oct 25, 2021 by Deepak Gupta
Yatra.com - Yatra com Incomplete refund for cancelled flight Closed
I had booked Mumbai to Gorakhpur flight and paid *****/-. The airline preponed the flight by *hr and **min,due to this I have to cancel my flight as it was very difficult to catch my flight. The airline refunded the complete amount for this. Ho...
Oct 25, 2021 by Abdul Ansari
Yatra.com - Yatra com Refund not received and Therer is no response from Yatra com Closed
My Bus is Cancelled By The Operator And .I Have Requested For Refund Through Email. However, I Haven't Received Any Response Yet And Also Refund Amount. Still There Is No Response From YATRA.Com Side. After multiple follow up there was no resp...
Oct 22, 2021 by Milan Gondaliya
Yatra.com - Charged for Economy Flexi ticket but issued economy value Closed
I had booked my Ticket from Ranchi to London via New Delhi from Yatra.com. The ticket was for Vistara Airways. I booked the ticket in Economy Flexi class as I wanted flexible dates and the luggage allowance in economy flexi is *pcs of **kgs eac...
Oct 11, 2021 by Nikhil Agarwal
Yatra.com - Hotel booking fraud Offered Resolution
I booked a room on Yatra.com . I received a message that my resort reservation is successful.Then i with my friends reach the Resort.The name of the Resort is La shimmer,dongri,Mira bhayandar,Maharashtra.When we reach the resort.The resort mana...
Oct 04, 2021 by RUSHIKESH SHINDE
Yatra.com - Hotel Booking Fraud Closed
I tried booking hotel from them .Amount was deducted from my account ..but i was not able to see any booking history under my account....
Oct 03, 2021 by Pinki Singh
Yatra.com - Booking not made but amount deducted Closed
I was booking a hotel from Yatra.com and I paid them ₹**,*** on website. But when I reopened the website the page showed error. My money was gone and no bookings were made. I tried contacting them but there was no response from their side....
Sep 17, 2021 by Gunit Kaur
Yatra.com - Unable to get refund for cancelled air ticket Offered Resolution
I booked tickets with yatra.com for my parents from Bangalore to Philadelphia. Due to Covid travel restrictions in April ****, flight was cancelled. I received travel voucher which I used it in October **** but due to ongoing pandemic, flight w...
Aug 28, 2021 by Bhavana Prabhakar
Yatra.com - Yatra is not refunding my money and not responding to my issue Offered Resolution
I booked a holiday package with Yatra on ** March **** to Andaman where Yatra mentioned that if the booking gets canceled because of Covid, I will be reimbursed ***% of my money in the form of Credit which can later be used against a new bookin...
Jun 28, 2021 by Anuj Rathi
Yatra.com - Unnecessarily Service fee charged by Yatra Closed
I booked flight from Hyderabad to Surat, where the flight got cancelled. They refunded partial amount and when i mail them they say's it is service fee charged. without traveling and no service provided how can they charge service, where as ind...
May 18, 2021 by SUNIL NELAKUDITI
Yatra.com - Refund of cancelled ticket Offered Resolution
I had booked a ticket for a connecting flight of British Airways from Bombay to Montgomery via London with British Airways' agent yatra.com (https://www.yatra.com/) vide Booking reference *************. British Airways had cancelled the fli...
May 18, 2021 by Ameya Pavaskar
Yatra.com - Refund not returned for flight cancellation by yatra com Closed
Sir i had booked flight through yatra.com in air asia for * may **** from new delhi to ranchi with PNR No. PUQE*V but i had cancelled the flight due to rise in covid cases in ranchi. Air asia had cancelled the ticket with ***% refund. I had con...
May 11, 2021 by Arpana singh bais
Yatra.com - Didn t get my refund from yatra Closed
Hi Team, This complain is regarding refund against PNR - *EMQGX. Reference Number :- ************* My flight got cancelled from the airlines side. It's been ** days approx and I haven't got my refund. I sent numerous mail but didn't...
May 11, 2021 by Ashish Kumar
Yatra.com - Cancel flight refund Offered Resolution
I have booked a air india ticket from Delhi to dehradun of ** August ****, pnr no. .ZCW*H.by YATRA.COM flight no.*I ***, the flight was cancelled due to bad whether. I haven't received the refund till now inspite of multiple mail to support.ya...
May 06, 2021 by KAMLESH KUMAR MAYWAD
Yatra.com - Flight cancellation not refunded by yatra com Closed
Yatra.Com Has Not Refunded The Flight (*st may **** flight) Cancellation Done On **th April ****. After Few Days I Sent An Email To Yatra.Com. That The Refund Has Not Still Been Done To Account So They Sent An Email Link Saying That I Have T...
May 01, 2021 by Mohan C Gurung
Yatra.com - Flight cancellation not refunded by yatra com Closed
Yatra.com has not refunded the flight cancellation done on **th may ****. After few days i sent an email to yatra.com. that the refund has not still been done to account So they sent an email link saying that I have to fill a reclaim refund...
Apr 30, 2021 by Mohan C Gurung
Yatra.com - Flight canceled and didn t got any refund from agent Offered Resolution
My flight from Goa-New Delhi was on **/**/**** but it was canceled by the airline and i was supposed to get quick refund from airline which they already did on **/**/**** to my agent which was yatra.com (unfortunately) Now i’ve been mailing/...
Apr 24, 2021 by Lakshya Singh
Yatra.com - Yatra com Refund not received and Therer is no response from Yatra com Closed
My bus Departure time is Today At **:**PM from Ahmedabad to Junagadh. My bus was cancelled by the operator and .I have requested for refund through email. However, I haven't received any response yet and also Refund Amount.Still There is no re...
Apr 21, 2021 by Milan Gondaliya
Yatra.com - Bank Details Submitted for Refund but till date refund not received from Yatra com Offered Resolution
Dear Sir, Booking ID : ************* As per email received from Support@yatra.com on dtd.**-**-**** regarding refund processed though NEFT and required bank details. bank details already shared for refund but till date not received refun...
Apr 13, 2021 by VISHAL PARMAR
Yatra.com - Flight Cancellation refund not received yet Offered Resolution
I had booked a flight on the night of **st march for the flight date of *st may for my brother in law from Mumbai to Gorakhpur. But cancelled it as he wanted to travel urgently on *st april. But Yatra.com has not refunded the amount till now....
Apr 11, 2021 by Mohan C Gurung
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Questions about Yatra.com
Ask questions about Yatra.com and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Yatra.com?
Contact Yatra.com using the following phone numbers:
For domestic holiday complaint Yatra customer care number is 0120-6907410 (Working Hours :06:30-00:30)
For international holiday complaint Yatra customer care number is 0120-6907415 (Working Hours :06:30-00:30)
For hotel complaint Yatra customer care phone number is 0120-6907420 (Working Hours : 06:30-00:30)
What is Yatra.com office address?
Yatra Online Limited
Gulf Adiba, 4th Floor,
Plot No. 272, Phase II,
Sector 20, Gurugram - 122008
Yatra.com
B2, 202, 2nd Floor, Marathon Innova,
Marathon Nex Kadam Marg,
Lower Parel (W), Mumbai - 400013
Maharastra
What is Yatra.com customer care email?
For domestic holiday complaint Yatra customer care email id is holidayservice@yatra.com
For international holiday complaint Yatra customer care email id is intlservice@yatra.com
For domestic flight complaint Yatra support email id are support@yatra.com
For international flight complaint Yatra customer care email ID is intobservice@yatra.com
For hotel complaint Yatra customer care email ID is hotelservices@yatra.com
For rail, bus & cab complaint Yatra support email ids are rail@yatra.com, bus@yatra.com and cabs@yatra.com
Where to find Yatra.com discount coupons?
Who is the Owner / CEO of Yatra.com?
Dhruv Shringi is a Co-Founder and CEO of Yatra Online Pvt. Ltd.
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