File a Complaint against Yatra.com
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
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4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Yatra.com?
If you are not satisfied with Yatra.com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Yatra.com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Yatra.com
But before filing a complaint, you should
a. Contact the customer support of Yatra.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Yatra.com - Money not refunded by yatra com Closed
Booked a ticket with yatra.com reference number *********** for April, the flight was canceled by airlines due to covid. Indigo refunded the money to yatra.com in June but they did not inform me for months and kept showing it as a credit shel...
Nov 13, 2020 by Kishan Tiwari
Yatra.com - Cheated by Yatra com Offered Resolution
I have booked Hotel Palm Residency in Mount Abu, Rajasthan for * Adults for * Nights with Check In Date- **th Nov. **** and Check Out Date- **th Nov. ****. After Receiving Confirmation Voucher from Yatra.com on my Email-Id, I tried to Check th...
Nov 12, 2020 by Hardik Panchal
Yatra.com - Yatra com Yatra not refunding cancelled ticket amount Closed
I have booked a rail ticket and cancelled it on * Oct ****. Yatra reference no: *********************** Fare amount was ****/- INR and after cancellation it was ****/- INR I checked the status of refund than It shows ****/- INR only. I got ...
Nov 11, 2020 by Ganesh Singh
Yatra.com - Refund from Yatra com Offered Resolution
I have cancelled my flight on **th June before one day before boarding after that Yatra told to wait for **-** days to reflect refund in your account but there is no refund received after that i keep on writing mail to them but their is no repl...
Nov 08, 2020 by Ketan Singla
Yatra.com - Airfare not refunded Offered Resolution
PNR TKQOBW AI*** (Air India)Kolkata to Bangalore on **th May was rescheduled by the airline for which I placed a request for cancellation with Yatra. I have written several mails but there is no news about the refund. I have spoken to Air Indi...
Nov 08, 2020 by PRANESH KRISHNAMURTHY GUJJADY
Yatra.com - Yatra Not refunding Tticket amount of Rs 4055 even though flight was cancelled by the airline compan Offered Resolution
This is with reference to yatra flight booking reference no : ************* made on **th March, ****. The flight was cancelled by Indigo Airlines and Indigo refunded the amount to Yatra.com. According to Indigo Airlines, I had to take my refun...
Nov 07, 2020 by Pranjal Singh
Yatra.com - I did not got refund for the flight which was canceled by the Airline itself Offered Resolution
I booked flight fourteen domestic tickets from Yatra.com on the *th of September,****. Unfortunately, the tickets got canceled by Indigo Airlines on the **nd of October, ****. As per Indigo Airlines, the refund was initiated on **rd of October,...
Nov 05, 2020 by Udit Kumar Swaroopa
Yatra.com - Refund of Flight Ticket Offered Resolution
I have booked my Air Ticket on Yatra.Com by paying total amount of Rs. *****, from Luanda, Angola to Mumbai India scheduled to departure on *th June ****, but not able to travel due to flight ban. Therefore I requested the full refund for my ti...
Oct 28, 2020 by Nripendra Singhq
Yatra.com - Money not refunded for cancellation of airtickets as promised by yatra com Offered Resolution
I booked international airline tickets via yatra.com on **th Feb ****.Due to the covid ** pandemic, all flights got cancelled. On **th Aug , I asked them to cancel the tickets and process the refund. I was told that i would get the refund amoun...
Oct 24, 2020 by amit kumar purang
Yatra.com - Money debited but ticket not booked Closed
I have try to book bus tickets on yatra mobile application on ** September ****.i have done transaction for that but not getting tickets more than * times.money was debited (without any tickets booking)from account of Rs.**** total(****+****+**...
Oct 23, 2020 by Rahul kanazariya
Yatra.com - Ticket not booked but money got deducted from account Offered Resolution
I have booked flight ticket from Hyderabad to Visakhapatnam. Ticket didn't get booked but amount got deducted from account. I called yatra.com customer care and complained them regarding the issue. They said that within * days money would be re...
Oct 22, 2020 by Sindhu
Yatra.com - Ticket not booked but Amount detect my account Offered Resolution
This is karthick Form Tamil Nadu I had booked two adult flight ticket in Chennai to Chandigarh **/**/** to return **/**/** in yatra .com i will pay rupees ***** to transfer INB yatra Online PVT .Ltd account in **th oct ref number : ********...
Oct 19, 2020 by karthick
Yatra.com - Refund initated by airlines but yatra isnt responding to it Closed
I booked * tickets from Hyderabad to Goa and return on ** Oct **** (reference no - *************). The booking dates were wrongly mentioned so i tried re-scheduling the tickets, the site notified that i have to call the airlines directly to...
Oct 19, 2020 by Anusha
Yatra.com - Refund not initiated by airlines but the travel agency isnt initating Offered Resolution
Flight timing was wrongly mentioned while booking. So i called the airlines directly. They canceled the fight tickets and re- booked new tickets with the correct dates and initiated a full refund.i cant find a refund initiation on the site. I...
Oct 18, 2020 by Anusha
Yatra.com - Refund status not provided Closed
I have booked flight ticket via YATRA and had to cancel it since the timing slot was wrongly selected. I cancelled the ticket by contacting Indigo who provided me cancellation with full refund. They told me to contact yatra.com for details of t...
Oct 15, 2020 by Unni Mathews
Yatra.com - Issued ticket on flights that were cancelled Offered Resolution
ISSUED tickets to US ON **TH SEPT FLIGHT FROM LUFTHANSA FROM Los Angeles to Mumbai, that included, FRANFURT TO BOM on **th Oct, KNOWING LUFTHANSA HAD CANCELLED ALL FLIGHT FROM EUROPE TO INDIA FROM SEPT **TH TO OCT **TH, NEVER HAVE UPDATED thei...
Oct 15, 2020 by Tina Shah
Yatra.com - Refund amount of flight booking Closed
This is with regards to Kolkata to Shillong flight (**/**/****) with booking number ************* from Yatra.com. Due to COVID, indigo had cancelled this flight and provided me a ***% refund for the same. But Yatra has provided me ecash and no...
Oct 09, 2020 by Sangeeta Naik
Yatra.com - Unable to use my credit shell Offered Resolution
I booked one flight (indigo) ticket from vizag to ranchi dated **.**.**** bearing PNR no.AF*MXV and it costed me Rs.*****. But due to imposition of lock-down owing to COVID-** flight got cancelled and the entire amount was kept as credit shell....
Oct 07, 2020 by SALIL VIDYARTHI
Yatra.com - Refund amount of flight booking Closed
I have booked a flight through yatra on **th September from pune to Lucknow.due to some technical fault passengers details are shown wrong.Immediately I talked to indigo customer care and they cancelled the ticket on their end and initiated a ...
Oct 06, 2020 by Babita Singh
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Questions about Yatra.com
Ask questions about Yatra.com and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Yatra.com?
Contact Yatra.com using the following phone numbers:
For domestic holiday complaint Yatra customer care number is 0120-6907410 (Working Hours :06:30-00:30)
For international holiday complaint Yatra customer care number is 0120-6907415 (Working Hours :06:30-00:30)
For hotel complaint Yatra customer care phone number is 0120-6907420 (Working Hours : 06:30-00:30)
What is Yatra.com office address?
Yatra Online Limited
Gulf Adiba, 4th Floor,
Plot No. 272, Phase II,
Sector 20, Gurugram - 122008
Yatra.com
B2, 202, 2nd Floor, Marathon Innova,
Marathon Nex Kadam Marg,
Lower Parel (W), Mumbai - 400013
Maharastra
What is Yatra.com customer care email?
For domestic holiday complaint Yatra customer care email id is holidayservice@yatra.com
For international holiday complaint Yatra customer care email id is intlservice@yatra.com
For domestic flight complaint Yatra support email id are support@yatra.com
For international flight complaint Yatra customer care email ID is intobservice@yatra.com
For hotel complaint Yatra customer care email ID is hotelservices@yatra.com
For rail, bus & cab complaint Yatra support email ids are rail@yatra.com, bus@yatra.com and cabs@yatra.com
Where to find Yatra.com discount coupons?
Who is the Owner / CEO of Yatra.com?
Dhruv Shringi is a Co-Founder and CEO of Yatra Online Pvt. Ltd.
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