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Yatra.com (171/316)

316 Total Complaints
171 Total Resolved
54.11% Consumer Satisfaction

If you are searching for Yatra.com Review on internet then you have reached the right place. You can read the full Yatra.com Reviews here. Get answer to questions like if Yatra.com is real or fake? Yatra.com is legit or scam? if Yatra.com is safe? All Yatra.com reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Yatra.com so that it help others to make wise decisions. The Consumer satisfaction score of Yatra.com is 54.11% because out of 316 consumer complaints, only 171 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Yatra.com?

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Yatra.com - Yatra com not refunded my amount Offered Resolution

I have booked a hotel using yatra.com on **th June ****. And also paid amount of ₹****. On the same I have cancelled the hotel booking. In their terms and conditions it is showing the refund amount will be credited in * to * days . But still ...

Jun 26, 2022 by Fayaz

Yatra.com - Refund Issue Offered Resolution

I have cancelled my booking on june ** and my refund is not credited to my account . Could you please update status of my refund Yatra Ref number : ************* ...

Jun 25, 2022 by Punith Kumar G

Yatra.com - Airline ticket refund Offered Resolution

I had booked two flight tickets through yatra.com from Bangalore to Bangkok on **/**/****. The tickets were cancelled by the airline on **/**/****. I approached Yatra.com for a refund through calls and mails. I have been getting the same answer...

Jun 21, 2022 by Anoop Shivalingappa

Yatra.com - Yatra com refund Closed

Hi all, Its been over * months that I am waiting for my refund from yatra.com I spoke to the customer service agent and received an email confirmation that the refund will be issued within *-** days. I am still waiting for the amount to be r...

Jun 17, 2022 by Poonamjit Kaur Bhatia

Yatra.com - Refund from Yatra Offered Resolution

cancelled * booking . Following are the details:- *) ***** HOWRAH - JAMALPUR EXPRESS PNR - ********** *) ***** JAMALPUR - HOWRAH PNR - ********** *) ***** KAVIGURU EXPRESS PNR - **********...

Jun 13, 2022 by Sumit Kumar

Yatra.com - Booking Amount not Refunded Offered Resolution

I had booked Shrinath Travel Agency Pvt Ltd. bus tickets from Yatra.com for Vapi to Abu Road on **-May-****. I paid for the tickets in full amounting to INR ****. Travel date & time was **-May-**** **:** AM. However, on actual travel date when...

Jun 10, 2022 by KUNAL PRAKASH GAWADE

Yatra.com - Technical issues from yatra and not Refunding money Offered Resolution

Booked ticket from yatra.com on **th may for **st may but due to yatra technical issue it was booked for **st June and then tried to cancel and claim booking amount again there was some issue with yatra.com and not showing cancellation option w...

Jun 06, 2022 by Pratibha Baithwar

Yatra.com - Refund claim of flight ticket due to flight cancelation Offered Resolution

Hi, I Had Booked A Flight With A Date Of Journey **rd May For New Delhi To Kolkata (PNR No. NFTCHV). But Due To Some Reason The Flight Had Been Canceled. So I Talked To The Airline Customer Care Executive To Cancel My Ticket For A Full Refund...

Jun 05, 2022 by Kumar ravi prakash

Yatra.com - Refund claim of flight ticket due to flight cancelation Closed

Hi, I had booked a flight with a date of Journey **rd May for New Delhi to Kolkata (PNR No. NFTCHV). But due to some reason the flight had been canceled. So I talked to the airline customer care executive to cancel my ticket for a full re...

Jun 01, 2022 by Kumar ravi prakash

Yatra.com - Refund not initiated Closed

I canceled a ticket on Yatra.com. I was supposed to my refund in the "Ecash" account. The website said the refund would be instant. They also stated that the return would be initiated in ** hrs. Its een well over ** hrs and no response has been...

May 30, 2022 by Arjun Chakraborty

Yatra.com - Refund against train cancellation Closed

I booked train tickets and i didn't get any seat and IRCTC clearly mentioned that tickets get cancelled and You are free to get refund from agent i.e. yatra.com but I'm totally embarrassed and fed up with the system and did not get refund yet ...

May 24, 2022 by Ravi Kumar Dhabas

Yatra.com - Refund Offered Resolution

I have cancelled a booking of hotel from yatra.com n haven't received my ecash in the wallet till now when it was supposed to be refunded instantly...

May 23, 2022 by Sanjana Bhandarimath

Yatra.com - Refund Offered Resolution

I booked a dokestic flight ticket from yatra.com and now i want to cancel it and yatra.com is not giving any refund for this.....i talked to airlines(airindia) according to their terms and policy within **hours if you cancel the ticket you have...

May 20, 2022 by Naveen Kumar Acharya

Yatra.com - Refund not initiated Open

They have debited my money but did not process and not response after stealing money...

May 16, 2022 by Bharath chandran

Yatra.com - I will Do Flight Ticket But Ticket Not Confirmed Money Deducted And No Return My Money Closed

I will Do Flight Ticket My Wife *th Of May Bangalore To Delhi Ku Monika Name Is My Wife . And Deducted My Money On My Upi Account And I didn't Not received My flight Ticket i already Give The Complaint He reply We will Give Within * Days * days...

May 11, 2022 by Tarun Kumar

Yatra.com - YA the ticket was not confirmed but my money was debited Closed

I tried to book a flight ticket from Pune to Bhubaneswar on ** April ** around **.** PM the ticket was not confirmed but my amount was debited into the credit card. It has been ** days since I raised a complaint to yatra support team. There is...

May 09, 2022 by Rajib Kumar Basantia

Yatra.com - Could not cancel my ticket Awaiting Details

Refund and cancelation required ...

May 04, 2022 by Divyh Mishra

Yatra.com - Hotel denied the accomodation Offered Resolution

Booking ID: *************. I had booked a hotel in Shillong-' Narayani Lodge' via Yatra.com. I had done the payment and the booking got confirmed. On the day of the trip when I contacted the hotel I was informed that th...

Apr 15, 2022 by Apoorva Negi

Yatra.com - Refund related for cancellation of flight Offered Resolution

I take cancellation protection during booking my flight from New Delhi to Gaya for **th march. In cancellation protection if i cancelled my flight before ** will get full refund but today's i cancelled my flight and it shows only *** is refunda...

Mar 17, 2022 by Amit kumar

Yatra.com - Flights not refunding tickets and no way to contact customer support Offered Resolution

Booked a flight ticket on accident Tried canceling within ** minutes, but was not able to cancel through the phone, and was unable to contact customer support. Now I see an option that tells me I get * refunds. This is absurd!...

Mar 07, 2022 by Arvind Santhanam

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How to file a complaint against Yatra.com?

  • Go to "File a Complaint" page
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Questions about Yatra.com

Ask questions about Yatra.com and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.

How to contact Yatra.com?

Contact Yatra.com using the following phone numbers:

For domestic holiday complaint Yatra customer care number is 0120-6907410 (Working Hours :06:30-00:30)


For international holiday complaint Yatra customer care number is 0120-6907415 (Working Hours :06:30-00:30)


For hotel complaint Yatra customer care phone number is 0120-6907420 (Working Hours : 06:30-00:30)

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What is Yatra.com office address?


Yatra Online Limited
Gulf Adiba, 4th Floor,
Plot No. 272, Phase II,
Sector 20, Gurugram - 122008

Yatra.com
B2, 202, 2nd Floor, Marathon Innova,
Marathon Nex Kadam Marg,
Lower Parel (W), Mumbai - 400013
Maharastra

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What is Yatra.com customer care email?

For domestic holiday complaint Yatra customer care email id is holidayservice@yatra.com

For international holiday complaint Yatra customer care email id is intlservice@yatra.com


For domestic flight complaint Yatra support email id are support@yatra.com


For international flight complaint Yatra customer care email ID is intobservice@yatra.com


For hotel complaint Yatra customer care email ID is hotelservices@yatra.com

For rail, bus & cab complaint Yatra support email ids are rail@yatra.com, bus@yatra.com and cabs@yatra.com

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Where to find Yatra.com discount coupons?

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Who is the Owner / CEO of Yatra.com?

Dhruv Shringi is a Co-Founder and CEO of Yatra Online Pvt. Ltd.

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