Yatra.com - Refund status of Air line booking ^Open

My refund was initiated by the airlines on the **th of March ****. Till date , I have not received my refund in my credit card and I have been charged interest because of late payment of the airline amount which was due. I am getting no respons...

Apr 01, 2020 by Ayman Khalidi

Yatra.com - Refund not received even after 3 months ^Open

My airindia flight got cancelled by airline on ** nov ****, after calling yatra multiple times they finally sent a message on ** Dec **** saying within a week refund of ₹**** will be processed but it's been * months now ,no refund received t...

Mar 31, 2020 by Aashish Sharma

Yatra.com - Refund not given after rescheduling of flight ^Closed

This is regarding my flight booking with PNR BB*FQJ from shirdi to Delhi ON **.**.**** through SpiceJet. Vide message dated **.**.**** SPICEJET intimated that due to introduction of THEIR summer schedule my flight timmings with above PNRs have ...

Mar 26, 2020 by Vaibhav Madan

Yatra.com - Reschedule is not processing ^Open

I booked the Air Asia flight No. I* *** for * people * tickets from Bangalore to Bhubaneshwar through Yatra.com. Because of corona virus Yatra.com send us the text message that Travel advisory, no cost for date change. so we are trying to resch...

Mar 22, 2020 by Prashant P Chodankar.

Yatra.com - Refund ^Open

Due to corona outbreak, and age concern , I m not willing to travel, am asthmatic and diabetic patient I asked them to refund or reschedule the flight they come with special reasons if issues raised by them like delay ect,why company not foll...

Mar 19, 2020 by Rajesh kumar gupta

Yatra.com - Yatra not responding to our Complaints Emails ^{Awaiting Details}

Yatra not responding to our Complaints/ Emails. Yatra.com does not have a customer contact number for resolving International Flights issues. We have been trying to contact Yatra for * weeks by writing mails/ registering complaint at their webs...

Mar 17, 2020 by Rijo George

Yatra.com - Wrong charges for rescheduling of flights ^{Offered Resolution}

All the airline companies have waived off rescheduling charges for Corona outbreak.Yatra has mentioned same on their website but when you will try to reschedule they will ask for regular rescheduling charges on behalf of airline.Their customer ...

Mar 15, 2020 by Saurav Bhattacharjee

Yatra.com - TICKET CANCELLATION REFUND ^Open

I have scheduled return flight from Mumbai to Kaohsiung Via Bangkok in March ****. Due to coronavirus outbreak, thai airways(my airlines for this journey) issued travel advisory on their official website stating free re-routing/re-schedulling u...

Mar 14, 2020 by KISHAN BHALANI

Yatra.com - No refund for cancelled ticket ^Closed

I had booked a flight using yatra.com,delhi Singapore return flight, however the flight was cancelled by me for corona virus scare. Yatra offered a refund of *****, in my favor and I received an email regarding same on **th Feb, **** and it was...

Mar 13, 2020 by Samiullah khan

Yatra.com - Lack of response from Leadership team to extremely bad customer service ^{Offered Resolution}

The customer service team refused to reschedule my ticket due to coronovirus as per their terms and terms of the airline. Multiple calls did not help and the customer service team denied access to the supervisor or leadership team. Multiple ca...

Mar 11, 2020 by Hemalatha PR

Yatra.com - Refund not initiated yet ^Closed

Very disappointed with the kind of service that I have received from Yatra.com with regards to my refund. Even after Yatra letting me know on January ** that my refund has been initiated and will receive the same in ** - ** working days, it ...

Mar 09, 2020 by Nixon Philip

Yatra.com - Flight ticket not generated ^{Offered Resolution}

I was trying to book ticket on yatra.com and after real trouble of finding flights, I selected UPI method of payment, after entering UPI id, my app got a link from yatra.com asking approval request of Rs*****, and by that time i accepted and m...

Feb 11, 2020 by Tejasvi Sachdeva

Yatra.com - Yatra com Deny to return bus fare while cancelation of ticket took place before from departure tim ^{Awaiting Details}

I had booked a bus ticket from ballia to lucknow on **january **** (ref no.-*************) and departure time was *pm. I cancled the journey at *.**pm when i canceled the ticket it had shown that your ticket cancled sussesfully and after that i...

Jan 16, 2020 by Satya prakash chaubey

Yatra.com - Yatra is not given proper sufgicient information about our trip for himachal ^Closed

We booked a package in yatra for himachal and we paid *****/- for complete trip.and I mention also we r traveling only ladies and kids so I dont want any problem then they said me we will not get any problems and if anything they will help us a...

Jan 08, 2020 by Sumita chhetry

Yatra.com - Embarresment faced because of Yatra.com ^{Offered Resolution}

YH******* I called up for the complaint that i didn't get the bella candle light dinner in portblair as it was written in itinerary by yatra.com , Me and my wife were present there standing alone in the corner among all **-** persons and felt e...

Jan 01, 2020 by Nishant Sharma

Yatra.com - Hotel booking refund ^{Offered Resolution}

i booked a hotel through yatra.com mobile app.i cancelled it later and the amount Rs.**** is still not credited to my debit card through which i made the payment.customer care is very pathetic they are not refunding it back. i concerned to my b...

Dec 26, 2019 by Ashish

Yatra.com - Refund Issue ^{Offered Resolution}

Hi Team, We have requested Thailand trip. We have been promised to given a specific package after paying amount of ***** Rs. It was confirmed by yatra that they are ready to give same itinerary at same package. * hours later they have added *...

Dec 21, 2019 by Ankur Maheshwari

Yatra.com - Refund and received ^Closed

I when I was playing for a trip with yatra.com They asked me to pay a certain amount without planning anything, (when I was still looking at itineraries,) just to lock the dewali offers.I asked them if the amount is ***% refundable and if I ca...

Nov 13, 2019 by Awaiz Khan

Yatra.com - Refund not provided ^Closed

We had paid Rs.*** two times for seat booking in indigo. This was refunded to yatra.com. yet yatra has not refunded to us...

Nov 13, 2019 by Arun Raman

Yatra.com - Tickets not booked ^Closed

I had bokoed international flight with Yatra.com almost ** days in advance to travel with my family including my * year old son. Since the day I booked every day I received a mail telling me that flight has been rescheduled, with old and new ...

Oct 22, 2019 by saurabh limaye

Yatra.com - No Cancellation Refund due to misguided information by Yatra.com ^Closed

I have booked a ticket on **/**/**** from Hyderabad to New Delhi through Yatra.com.I mistakenly booked the ticket for **/**/**** which I wanted to cancel.When I checked the cancellation charges on Yatra.com,it displayed zero refunds even though...

Sep 22, 2019 by Himanshu Chaudhary

Yatra.com - Flight ticket refund issue with Yatra.com ^Closed

Dear Sir/Madam, I have had an extremely bad experience with Yatra.com online flight ticket booking service. I had booked a ticket on the Tue, May ** ****, **:** AM of an amt. of Rs.**** for Thu, ** May, **** from Delhi to Mumbai but after the ...

Sep 11, 2019 by Mohd imran khan

Yatra.com - Money deducted and ticket was not booked Gift voucher was claimed under non booked ticket ^Closed

Hi, I booked a ticket on yatra.com and the ticket was booked/money was deducted including a Gift voucher i purchased for Yatra. Later my ticket was not confirmed and Yatra tells me the airline declined the ticket. After hassling my money wa...

Sep 10, 2019 by Pratibha Singh

Yatra.com - Refund of my flight ticket ^Closed

I booked a flight ticket on Yatra with Indigo. I cancelled the ticket within ** hours and according to them amount is refunded to Yatra.But i didn't got any amount . SMS REPLY FROM INDIGO : Dear *E customer, we have processed your r...

Sep 05, 2019 by Surbhi Sharma

Yatra.com - Yatra.com did fraud ^{Offered Resolution}

We booked our Ladakh package * months before we got at **k and our fellow group members booked just ** days before got the same package at **k why because they negotiated better. The trick is to put the query and show no interest. We can also s...

Aug 23, 2019 by Arti Goyal

Yatra.com - Wrong itinerary given ^{Offered Resolution}

I have booked the ticket from Trivandrum to Riyadh to travel on **-**-****. They have given the route from Trivandrum to Colombo, Columbus to Dubai via Srilankan Airlines and Dubai to Riyadh via Flynas flight. I was informed that I should trans...

Aug 19, 2019 by Kowbathullah Gnaniyar

Yatra.com - REFUND OF FLIGHT TICKET CHARGES NOT DONE ^{Offered Resolution}

I have booked ticket via YATRA , flight was cancelled but i was never refunded i have been calling YATRA from *st April , till date no refund received!!...

Aug 12, 2019 by HEMAKUMAR

Yatra.com - Cheating by Yatra ^{Offered Resolution}

Made me book a holiday with an advanve amount of **k, when they know i cannot get VISA in a short period of time. I was unable to get a VISA appointment because of the time constraint with my travel date. Now when i ask for refund, they are...

Aug 07, 2019 by Sunil Patnaik

Yatra.com - Incompetent and misleading customer care ^{Offered Resolution}

I booked my flight from Delhi to Paris on **st April **** (booking reference number - ************). On **nd April, I wrote to Yatra asking for ** kg excess student baggage under the Etihad-Yatra offer. Yatra wrote back to me saying that they n...

Jul 25, 2019 by Ishika sahay

Yatra.com - Refund required ^{Offered Resolution}

Dear Team, I’ve booked ticket in emergency from Yatra from Mumbai to Udaipur for two passengers as my grandma expired, I was unable to board through that ticket. In this regard I called Yatra’s customer care and they said you’ve to conta...

Jul 23, 2019 by ashish agrawal

Yatra.com - Incomplete services ^Closed

Trip to Thailand (bangkok+phuket), booked via yatra Worst trip, totally mismanaged and utterly disappointing. Below I have listed all the issues that we faced throughout our trip *. Day * (**/*/**) -Private transfer t...

Jul 22, 2019 by Shimona Garg

Yatra.com - Poor service ^Closed

I have following concerns: *) No Customization of itenary caused me to miss few attraction hence ticket prices is loss. A) SEA aquarium B) Jurong bird park *) Long waiting for Cab at various places spolied my experience: I had booked premium...

Jul 15, 2019 by Amit Agrawal

Yatra.com - Case against Yatra ^{Offered Resolution}

I booked * tickets one for me and * for my kids through yatra.com from Edinburgh to New Delhi via Birmingham in April ****. Travel date ** June ****.  The ticket issued an email sent to us. On travel date, while check-in we got to know that t...

Jul 03, 2019 by Esha Sharma

Yatra.com - Yatra.com it’s cheating with customers ^Closed

This was the worst Experience from YATRA.COM , this company had a special technic to cheat the customer, for international flight they support on E mail Only , even they never call back for support , As per my Original Booking itinerary confirm...

Jun 24, 2019 by MAYANK PATEL

Yatra.com - INTERNATIONAL FLIGHT ^Closed

This was the worst Experience from YATRA.COM , this company had a special technic to cheat the customer, for international flight they support on E mail Only , even they never call back for support , As per my Original Booking itinerary ...

Jun 20, 2019 by MAYANK PATEL

Yatra.com - Refund not given even after close to 2 months ^{Offered Resolution}

I have booked the bus in Yatra website using the gift voucher. Then I had to cancel it due to unexpected situation. Cancellation was done on April **th. After that I have emailed & contacted their customer support almost ** to ** times. Wheneve...

Jun 14, 2019 by Ganesh

Yatra.com - Flight refund not received ^{Offered Resolution}

It has been * months of refund request to yatra.com of my flight cancellation of Jet Airways but there has been no refund and it is only said jet airways response is poor and we shall get back soon with refund. Today was my travel date and yet ...

Jun 08, 2019 by Ajit K

Yatra.com - Refund not given ^{Offered Resolution}

I couldn't remember the exact date of the booking. It may be * April ****. I made my bus booking from Chennai to Coimbatore on(**/*/**). It was not booked but they credited amount Rs. *** from my account. I complain through customer care of yat...

May 27, 2019 by Praveen

Yatra.com - Refund not given ^{Offered Resolution}

I booked my ticket to Boston and the flight got rescheduled just * hours before the departure. I had to cancel the booking the same day on **th March **** and the refund request was made. So many phone calls and emails have been exchanged and I...

May 18, 2019 by Jagdeep sawhney

Yatra.com - Refusing to offer promised discount and services ^Closed

I booked Yatra Europe Supersaver package id- YH******* / YH******* for * adults and * child on **th March ****. Following are my concerns: *. No one reverts over mail and calls unless we chase them by continuously calling and mailing. *. Pr...

May 16, 2019 by SHAKUN VIJAY

Yatra.com - Payment not refunded ^{Offered Resolution}

I am frustrated by the service of PayPal and yatra.com. I have been done complaint to yatra and PayPal also much time but every time I have got a mail and solution is zero. I have seen many emails both of them. But nobody responded to me. I hav...

May 16, 2019 by OMPRAKASH SINGH

Yatra.com - Refund not received nor initiated ^Closed

I had made an initial payment for booking via Yatra.com and I requested cancellation the very next day due to my personal decision. These customer care people keep playing with us....

May 14, 2019 by Naveen R Kumar

Yatra.com - Non cooperation by a tour and travel agency ^Closed

My husband booked hotel tickets through Yatra.com for our holiday in the month of April. While booking was scheduled for the month of June he by mistake did it for July. The moment he received the confirmation he realised the same. So he immedi...

May 04, 2019 by Gauri Ranade

Yatra.com - Money not refunded for cancelled flight ^Closed

Through yatra, I booked a Jet flight for my parents from Lagos (Nigeria) to New Delhi (India) dated **th May ****. Now that the jet flights stands cancelled yatra is not refunding my money. Please help....

May 02, 2019 by Rohan Agrawal

Yatra.com - Not informed us of ticket cancellation ^{Offered Resolution}

We bought tickets from Yatra in Dec **** for a trip on May ** to Budapest and Prague. The tickets were issued by Jet Airways but the flight is operated by Air France. On **th March **** with all the problems with Jet, we got in touch with Yat...

Apr 27, 2019 by Kanishka dasgupta

Yatra.com - Not refunding for the cancelled ticket ^{Offered Resolution}

We booked flight tickets from Toronto - Paris Paris - Mumbai and Mumbai-Hyderabad. Due to the cancellation of jet airways, flight Yatra asked me to reschedule. I said we wanted to cancel the itinerary as jet airways were closing down and becaus...

Apr 23, 2019 by Pradeep kolanu

Yatra.com - International flight return ticket cancelled but refund is not given ^Closed

I booked a partially refundable international flight ticket ( for my wife ) from New Delhi to New York (USA) and back to Delhi from yatra.com of Rs. *****. The return flight was much delayed by more than * hrs due to which I cancelled it with ...

Apr 23, 2019 by MOHIT SONI

Yatra.com - Cheated by fraudulent scheme of lowest price ^{Offered Resolution}

I booked a room through www.yatra.com on **.*.** for Rs.****/-. After booking when I searched for the www.booking.com site, I found a better room on the same day at the same hotel at a lesser price for Rs.****/-. As per the lowest price guarant...

Apr 21, 2019 by D Sunil

Yatra.com - No refund from the company ^{Offered Resolution}

Proof of Incident_ComplainNo_********: For refund: really disappointed (This is the mail I wrote to the Yatra and still they did not refund the amount) I have booked the UPSRTC Scania AC Bus with PNR **BTBBQ* from Firozabad to Noida on **/Ja...

Apr 08, 2019 by Sumit Kumar

Yatra.com - No refund as well as no booking ^Closed

I had booked a flight for **th for my family but yatra had not refunded my **,*** as well as they refused to book my ticket at the same fare and Mr Abhishek Singh customer service executive told that you have to pay more **k to get the ticket. ...

Mar 25, 2019 by Jeetaditya Sarkar

Yatra.com - Scam in the name of partially refundable ticket ^{Offered Resolution}

I had booked a ticket from Delhi to Bagdogra for **/**/**** for which I wanted to cancel it or reschedule it and on repeated calls and the airline Spice jet, I was told that I will get zero refund. And when I asked for an explanation on the mea...

Mar 19, 2019 by Rajib Sinha

Yatra.com - Not providing all facilities ^{Offered Resolution}

We booked a trip to Bali and Singapore for * nights/* days from *th July **** to **th July **** for four family members from yatra.com. They had subcontracted it to their travel partner. “Reasonable check-in” on **th June ****, vide booking...

Mar 17, 2019 by Parmod Kumar Mehtani

Yatra.com - Refund not provided ^Closed

My flight got cancelled on ** of Jan **** and refund is not given by yatra. I did many calls to them but every time they are saying that we have initiated the refund you have to contact your bank but no refund is provided. Then they asked me fo...

Mar 15, 2019 by Saket chamoli

Yatra.com - Refund not received ^Closed

I booked an air ticket on yatra.com under their reference no ************* for travel on *.*.**** on Delhi-Jammu sector. The ticket was partially refundable. I cancelled the ticket and the yatra.com showed zero refund. Why when this ticket was...

Mar 07, 2019 by Babli razdan

Yatra.com - Refund not given ^Closed

I want to say that during the tour from yatra voucher no YH*******, **ST DEC **** Elephanta beach ( complimentary snorkelling) is cancelled due to the bad weather. One of their executives told that the company will refund the amount after fini...

Feb 21, 2019 by Saurabh sharma

Yatra.com - Booking cancelled before reaching Maldive airport ^Closed

I would like to bring this to your concern that there are fraud companies run by fraudsters in India wherein they book travel packages for people and do human trafficking in some ways or the other. I had the same experience when I visited the M...

Feb 19, 2019 by Shashank Tyagi

Yatra.com - Yatra.com-Refund amount as Hotel room was not booked ^Closed

I have a complaint regarding the hotel booking service of Yatra. I booked a hotel Pancharatna Paradise, Udupi, Karnataka and I paid for it online via Debit card. My amount got deducted but I didn't receive any confirmation from the hotel or yat...

Jan 05, 2019 by Samreen

Yatra.com - Flight cancellation refund not provided ^Closed

I have booked my flight ticket in july *, **** and i cancelled the same booking in november ****. Yatra told that they have sent me the money on **th November **** but still i have not got the refund. I called them like hundred times every time...

Jan 02, 2019 by Uddeshya Gautam

Yatra.com - Refund of amount as room was not booked ^Closed

Hi Team, My name is Aishwarya Wuntkal and I have a complaint regarding the hotel booking service of Yatra. I booked a hotel Fab hotel Hill View in Gachibowli, Hyderabad and I paid for it via Phonepe. My amount got deducted but I didn't recei...

Dec 30, 2018 by Aishwarya Wuntkal

Yatra.com - Hotel stay not provided ^Closed

Yatra.com is a cheat company. I booked for executive room in * star hotel in Ahmedabadand paid online. I got hotel voucher and confirmation from Yatra.com. After travelling for ***km, when I reached to the hotel at **pm, the hotel denied my bo...

Dec 18, 2018 by Kiran Pujara

Yatra.com - Refund of flight ^Closed

Booked a flight from varanasi to delhi on ** nov **** ,flight was not booked but my account got debited (Rs ****).And they have not refunded the amount yet....

Dec 17, 2018 by Abhi goyal

Yatra.com - Money refund ^Closed

Refund of Rs. ***.* for Yatra Ref No. ************* has been processed into your account against the bank refund reference number ***************. In case the credit is not appearing in your account within * days, we would request you to contac...

Nov 12, 2018 by Jenitha mary

Yatra.com - Didnt get my money back ^Closed

My didnt get my money back after cancellation of my train ticket.....

Oct 29, 2018 by Preeti chowdhury

Yatra.com - Payment made; Airline tickets not issued ^Closed

Ref: No: **********-AUCNP* - Sat, Oct **, **** at **:** AM I had booked Air tickets with Indigo Airlines through 'Yatra. com' on Sat, Oct **, **** at **:** AM. The details of the tickets: * tickets from Madurai to Chennai for travel on **....

Oct 24, 2018 by Dr. S. Ahanatha Pillai

Yatra.com - Refund ^Closed

I had booked a bus through yatra.com I got a call from operator that the bus is cancelled. I didn't get any refund yet...

Oct 21, 2018 by Aditi Nitwe

Yatra.com - Booking cancellation without intimattion ^Closed

Another booking post this was made by my husband in the name of sagar Kaushal for the same hotel chunda palace, Udaipur. And this time it was confirmed too. * days post booking confirmation you are regretting to cancel it. Now the rates of all ...

Sep 26, 2018 by Dr Ratnika Sethi

Yatra.com - Hotel booking ^Closed

This is the worst online hotel booking website. First my money was cut and I could not receive a confirmation. Then finally my money got refunded but already the price of hotel in Udaipur increased by **** rs. But again I got it booked unfortun...

Sep 24, 2018 by Ratnika Sethi

Yatra.com - You do not get any substantial refund for partially refundable tickets ^{Offered Resolution}

Booked two partially refundable tickets of Indigo airlines from Lucknow to Kochi for **th sep** for Rs ****/= through Yatra.com. Got tickets cancelled in view of floods and epidemics in Kerala.The airline refunded Rs **** to the agent(yatra) bu...

Sep 18, 2018 by sudhir sharan

Yatra.com - Tickets for activity not received/ with Delay ^Closed

We booked a trip to bali and singapore for * nights/* days from *th july **** to **th july **** for four family members from yatra.com. yatra.com had subcontracted it to their travel partner “reasonable check-in” on **th june **** vide b...

Sep 14, 2018 by Parmod Kumar Mehtani

Yatra.com - Bus Ticket Not Confirmed after the deduction of money ^Closed

I have booked two bus seats from Ahmedabad to Susan Gir in Yatra.com .My money has been deducted. But I didn't get any confirmation. I have booked it from guest login and paid you by UPI and I didn't get any of the confirmation.Such a head p...

Sep 11, 2018 by c s kshyati kshyati

Yatra.com - Refund denied by Yatra - had to cancel due to landslide ^Closed

I had booked a hotel in Munnar for **th Aug. Due to the current Kerala situation, I had to cancel my trip to Kochi. Out of Rs ****, Yatra refunded **** only. Since this was a genuine case, they refused outright to refund my entire money. They t...

Aug 10, 2018 by Pragya P

Yatra.com - Unethical behaviour ^Closed

This is the worst online travel site ever. I was looking for an international package, the first customer representative said unless and until i send him the tickets, he would not provide me any sample package. then I called another representat...

Jun 25, 2018 by ragini

Yatra.com - Luring customers about price protection with banners and with misleading information ^Closed

Dear Sir, Booked flight for my aunt on *th June **** for the travel of hyd to Newyork and also return. I booked through yatra.com as I got attracted to their banner promotion of price protection which is nothing but misleading and hiding...

Jun 12, 2018 by Bhuvan Reddy

Yatra.com - Online ticket booking ^Closed

I booked online ticket on yatra my money was deducted but they sent me a message that tickets are not confirmed however after I booked tickets from another place ,I got a message from yatra' that my ticket are confirmed , I called them told the...

Apr 11, 2018 by Sharjil Zaidi

Yatra.com - Refund pending for more than a month ^Closed

We booked two rooms (non/AC) with Gopiniwas Grand, Kanyakumari through Yatra.com for **-** Jan ****. When we reached the hotel around noon, the rooms were badly stinking due to dampness. There was no window in one of the rooms. The receptionis...

Mar 06, 2018 by Prashant Narang

Yatra.com - Grievance due to services of Yatra.com ^{Offered Resolution}

Yatra.com is a really disappointing platform to book flight tickets. I have booked a Return journey for Delhi-Goa-Delhi. I have selected the correct options of flights for both Delhi to Goa in Vistara airlines for * Feb, **** at **:**pm and fro...

Dec 27, 2017 by Deepak Vij

Yatra.com - Money not refunded ^Closed

I have booked a railway ticket from yatra.com on *rd august **** but it has been cancelled by them and they promised me to give my refund of ₹**** within * days. It has been ** days still my amount has not been refunded. My booking reference...

Aug 13, 2017 by Munshi lal singh

Yatra.com - Money refund ^{Offered Resolution}

Booked ticket form Bangalore to Hyderabad for **th feb but still did not get my money back....

Mar 02, 2017 by Vikram kumar

Yatra.com - Case of fraud and harassment by Indigo Airlines ^Closed

Dear Sir, My name is Charanjeet Singh. I booked a flight from New Delhi to Hyderabad on **th January **** from www.yatra.com Flight details:- (Indigo *E-*** airlines) : New Delhi – Hyderabad on *st February **** - Departure (Indigo *E-...

Jan 21, 2017 by Charanjeet Singh

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