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Yatra.com (191/352)

352 Total Complaints
191 Total Resolved
54.26% Consumer Satisfaction

If you are searching for Yatra.com Review on internet then you have reached the right place. You can read the full Yatra.com Reviews here. Get answer to questions like if Yatra.com is real or fake? Yatra.com is legit or scam? if Yatra.com is safe? All Yatra.com reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Yatra.com so that it help others to make wise decisions. The Consumer satisfaction score of Yatra.com is 54.26% because out of 352 consumer complaints, only 191 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Yatra.com?

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But before filing a complaint, you should

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c. Arrange proofs like bills, payment receipts, pictures to support your complaint

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Yatra.com - Refund not received from Yatra Closed

I booked flight through Yatra Online Pvt Ltd and had to cancel the flight due to work. The flight was Indigo flight. I checked with Indigo, they have initiated the refund and is pending with Yatra. Flight Details - PNR : VQIMHZ Passenger...

Mar 27, 2023 by Deepika Sharma

Yatra.com - Bus ticket refund Offered Resolution

I have booked my bus ticket from yatra.com which is confirmed but when i go to bus stand they said that your ticket is cancelled last night.but I didn't get refund of my ticket ...

Mar 04, 2023 by Raj Mishra

Yatra.com - Flight ticket nit confirmed but money got deducted Offered Resolution

Money got deducted but my tickets are not confirmed. I even reached the airlines but they said that they haven't received any bookings by my name. And Yatra is fond doing this kind of frauds. Resolve my queries asap...

Feb 11, 2023 by Himanta Biswa Medhi

Yatra.com - Refund from yatra Closed

I have booked train tickets from yatra and they took money from my bank I made payment money got debited but ticket status is showing as cancelled on yatra app...

Jan 24, 2023 by Shubham gupta

Yatra.com - Refund issue False information while booking on yatra com Closed

Hi there, Yatra.com guys are showing some amount during booking while choosing cancellation protection and attracting the customers.After we cancel, we know the ground reality.I booked tickets for two people .Technically I should get around ...

Jan 18, 2023 by Razia Begum

Yatra.com - Refund status of flight cancellation Closed

I recently booked a ticket from yatra.com and cancelled the flight and was eligible for a partial refund from their end, which I received an email from the airline stating the amount to be credited after cancellation, however I tried my best to...

Dec 27, 2022 by Rituparna Sonowal

Yatra.com - Payment made but ticket not issued Closed

Payment made but ticket not issued ...

Dec 19, 2022 by Anowar Hussain

Yatra.com - I want refund from yatra com Closed

I booked my ticket guest as I don't have time to create an account on yatra. and I mention my email and phone number to yatra for confirmation. I dint any confirmation but they send request for payment on googlepay or gpay as I mention my phone...

Dec 07, 2022 by Nazeef affaf

Yatra.com - Refund Offered Resolution

I have booked train ticket for * passengers. Amount has been deducted but ticket is not booked. Reference no. for booking is *************...

Dec 04, 2022 by Parul

Yatra.com - Refund is not processed Closed

Through the Yatra.com mobile app, a ticket has been reserved from Chennai to Kodaikanal on November **, ****. The service provider is Vetri Travels. The service provider cancelled the reservation before the scheduled departure time of two hours...

Dec 03, 2022 by Alwin Raja

Yatra.com - Refund not being processed after approval for more than a month Closed

Refund against booking ref no: ************* was approved for more than a month. But the refund was never processed. Every time I reach out to customer care I am told it will take another **-** hours....

Nov 22, 2022 by Sayan Pal

Yatra.com - Money Deducted and Flight ticket not booked Closed

I was booking flight ticket to travel from Indore to Bangalore on Yatra.com. However, Money from my credit card got deducted and ticket not booked yet. I have written to company (yatra) about the same, but they are not responding. They have not...

Nov 17, 2022 by Pratik Deshmukh

Yatra.com - Tickets details not sent and booked Closed

I was booking my flight tickets on yatra.com. After the procedure was done and payment was made the site refreshed and it was showing nothing but the amount got deducted from my account. ...

Nov 12, 2022 by Saksham

Yatra.com - Flight cancellation refund Closed

I havent received refund for flight cancellation on Air Asia India. I checked with Air Asia India and they said they have refunded the money to Yatra.com. The cancellation is not showing on My Bookings on Yatra.com. They havent refunded the mon...

Nov 07, 2022 by Aveek Majumdar

Yatra.com - Money gat deducted from account and ticket was not booked Offered Resolution

I booked a ticket on *th nov on yatra.com And chose to pay via upi. The money got deducted and the ticket was not booked. There is no customer care no. where you can complaint regarding the same. They have this email system which takes for eve...

Nov 04, 2022 by ankita mahajani

Yatra.com - Refund of Flight cancelled on Yatra com Offered Resolution

Sir I have Booked a flight On: ** Sep'** and due to some reason i have to cancel it . On **th October i cancel the flight but yet not received my refund amount...

Nov 02, 2022 by SANDEEP KUMAR SINGH

Yatra.com - Didnt give my refund Closed

I cancelled my hotel booking on yatra.com on **/**/****.i applied for my refund to ewallet. compant claims that refund will be initiated within *-* hours. but still i ididnt get any refund. yatra.com is not responding to my mails please help ...

Oct 31, 2022 by Satvik navnath dighe

Yatra.com - Refund Amount Offered Resolution

Dear Yatra.Com, I Had Booked * Nos. Tickets From Bhubaneshwar To Jaipur Through Yatra.Com App For **th October,**** Which Was In IndiGo Airlines. For Some Personal Reason I Had To Cancel These All Tickets, When I Spoke To IndiGo Airlines For...

Oct 13, 2022 by Prabhat Sharma

Yatra.com - REFUND AMOUNT VARIANCE Offered Resolution

Dear Yatra.com, I had booked * nos. tickets from Bhubaneshwar to Jaipur through Yatra.com app for **th October,**** which was in IndiGo airlines. For some personal reason I had to cancel these all tickets, when I spoke to IndiGo airlines for...

Oct 11, 2022 by Prabhat Sharma

Yatra.com - All tickets got cancelled at same time automatically from app Offered Resolution

Hi, I have booked two tickets on **/**/**** with PNR No DTJK*U and T*Y**Z after confirmation both the tickets were cancelled without my consent and the tickets cost is ****rs and **** rs and I am getting mail from airline that only I am gettin...

Oct 10, 2022 by shilpa kumari

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How to file a complaint against Yatra.com?

  • Go to "File a Complaint" page
  • Choose Yatra.com and write your complaint in detail
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Questions about Yatra.com

Ask questions about Yatra.com and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.

How to contact Yatra.com?

Contact Yatra.com using the following phone numbers:

For domestic holiday complaint Yatra customer care number is 0120-6907410 (Working Hours :06:30-00:30)


For international holiday complaint Yatra customer care number is 0120-6907415 (Working Hours :06:30-00:30)


For hotel complaint Yatra customer care phone number is 0120-6907420 (Working Hours : 06:30-00:30)

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What is Yatra.com office address?


Yatra Online Limited
Gulf Adiba, 4th Floor,
Plot No. 272, Phase II,
Sector 20, Gurugram - 122008

Yatra.com
B2, 202, 2nd Floor, Marathon Innova,
Marathon Nex Kadam Marg,
Lower Parel (W), Mumbai - 400013
Maharastra

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What is Yatra.com customer care email?

For domestic holiday complaint Yatra customer care email id is holidayservice@yatra.com

For international holiday complaint Yatra customer care email id is intlservice@yatra.com


For domestic flight complaint Yatra support email id are support@yatra.com


For international flight complaint Yatra customer care email ID is intobservice@yatra.com


For hotel complaint Yatra customer care email ID is hotelservices@yatra.com

For rail, bus & cab complaint Yatra support email ids are rail@yatra.com, bus@yatra.com and cabs@yatra.com

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Where to find Yatra.com discount coupons?

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Who is the Owner / CEO of Yatra.com?

Dhruv Shringi is a Co-Founder and CEO of Yatra Online Pvt. Ltd.

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