File a Complaint against Yatra.com
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Yatra.com?
If you are not satisfied with Yatra.com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Yatra.com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Yatra.com
But before filing a complaint, you should
a. Contact the customer support of Yatra.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Yatra.com - Bus ticket refund amount Closed
I have booked a bus from Hyderabad to Bengaluru through Yatra.com on *th may **** and it has been cancelled by bus driver so I have raised a complaints against the refund but there is no response from their side so please help me...
May 09, 2024 by Pinky L
Yatra.com - Wrongly charging Cancellation Fees Closed
When i booked the room it was showing ***% refund if cancelled before **th April but now its charging *** rs cancellation charges. They said its mentioned in the booking voucher but Booking voucher was received after booking not before bookin...
Apr 11, 2024 by Harish Singla
Yatra.com - We are not given a proper refund which the company is cheating against us Awaiting Details
We have booked a flight ticket on **/**/**** for Coimbatore to Bhopal and it is cut flight actually , which is from Coimbatore to Mumbai and Mumbai to Bhopal which totalled around rupees ***** . Actually what happened is we cancelled the flight...
Mar 25, 2024 by Abilesh Ganeshan
Yatra.com - Money deducted but booking not recorded successful on yatra com Closed
I booked a domestic flight and made the payment, but after the money was deducted the booking was not confirmed. Well keep having the ticket not confirmed aside it was not even recorded ...
Feb 15, 2024 by Mohd Ali
Yatra.com - Not got my refund Closed
I have cancelled my ticket and asked for yatra ecash wallet. But when I got my ecash wallet and tried to book again it got deducted again and the other case is my another ticket got cancelled by airline and the airline is saying that they have ...
Feb 10, 2024 by Atulya Milind
Yatra.com - Flight refund not initiated Closed
My flight was cancelled by indigo airlines itself and after that they initiated my refund on the booking agency yatra.com . And when i claimed yatra for my refund they just notified me that no refund has been initiated by the airline. Very ter...
Feb 07, 2024 by Darshana Thakuria
Yatra.com - Complaint about refund Closed
My flight got cancelled I booked through yatra. Com Booking reference no is ************* Delaiying in resolving case Regards Deepak israni ...
Feb 02, 2024 by Deepak israni
I have booked a hotel (Mandawa Kothi in Mandawa, Rajasthan) for two days stay (Check-in: **.**.**** and check out: **.**.****) through Yatra.com. After booking, i received message and mail regarding the confirmation of booking along with contac...
Jan 25, 2024 by Dileep Singh
Yatra.com - Booked tickets from coimbatore to Jabalpur but transaction was not successful and credit card accoun Offered Resolution
I have booked ticket from coimbatore to Jabalpur on flight no. *E ****, *E ****, I have paid it through credit card and amount is debited from credit card but the flight was not allocated to me ...
Jan 02, 2024 by Sharad Nema
Yatra.com - Loss to customer due to yatra system issue Closed
Yatra does not provide any way to contact their customer care. Numbers are hidden and extremely obscure. I wanted to upgrade my tickets and I wasnt able to upgrade using yatra platform. I called them and asked to upgrade but their system was do...
Dec 10, 2023 by Xitij Kothi
Yatra.com - Refund for bus ticket Closed
I booked * tickets for Volvo bus ( agency : Ankush Travels) from Chandigarh to Katra Vaishno Devi for **/**/**** from yatra.com. The reference number of orders are as follows :- ************* : * tickets ************* : * ticket...
Dec 08, 2023 by Sahil
Yatra.com - Flight Cancellation amount not get Closed
I have booked a flight from yatra.com on **.**.****. Indigo flight PNR No. F**NGX. I cancelled the flight and indigo intiated the refund to yatra.com on **.**.****. But untill now yatra.com did not intiate my refund. They have sent me a mail ...
Dec 07, 2023 by Lokesh singh
Yatra.com - Services not provided and refund not issued Closed
I booked a holiday package from yatra.com from the website. Website stated the price of the package ****. I booked the package and later on Yatra.com employees said that it was website pricing error and they will not give me package in this pri...
Nov 24, 2023 by Farhan Shaikh
Yatra.com - Money debited but ticket not booked Closed
had booked a flight from Chennai to London (British Airways) with the date of journey on ** Dec ****. The booking was done on ** November ****. An amount of Rs. ***** has been debited for the same from my account. However, the booking is not r...
Nov 22, 2023 by Sharon Shinolini Vethamuthu
Yatra.com - Money deducted and Booking not done Closed
We have booked a room at Ananta Hotel - Udaipur on *st october, **** for Rs **** in the Name of Manav Gour Payment was done by HDFC Bank money has been deducted but booking has not been confirmed. I have been sent several mails and raised a...
Oct 04, 2023 by Chhavi Jain
Yatra.com - Amount got debited while booking ticket from yatra com but ticket didnt get booked Closed
I was booking ticket through yatra.com. My booking reference no is *************,amount got debited but ticket didnt get booked...
Sep 18, 2023 by Syed Raza Hussain
Yatra.com - Not refund the money Closed
i reject the proposal at the same time and they told the advance money refund with in * -* days but my advance money not refund ...
Sep 16, 2023 by ashish
Yatra.com - Refund not provided despite not flight confirmation Closed
I booked a flight from Delhi to Hyderabad (Booking reference no. *************). I got the email from Yatra (Attached below which shows that it is a partial confirmation). I got a call from the Yatra executive that booking is confirmed and we ...
Sep 11, 2023 by Mukesh Kumar
Yatra.com - Domestic flight ticket not booked but amount debited from account by yatra Closed
*. Hi, I am Abhineet Sharma, I tried to book Air Asia flight from Imphal to Delhi on ** Aug ** at ****hrs. *. The money was debited from my acct msg from SBI -Dear UPI user A/C X**** debited by *****.* on date **Aug** trf to Yatra Refno ***...
Sep 01, 2023 by Abhineet
Yatra.com - Refund Amount Medical Emergency Offered Resolution
@Yatra.com We have booked * return tickets (Shirdi-Hyderabad) on **th August with @VRL travels on @Yatra.com. Unfortunately one of the passenger had a medical emergency and was rushed by ambulance to Sri Sainath Hospital just before an hour o...
Aug 16, 2023 by Shailaja
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Questions about Yatra.com
Ask questions about Yatra.com and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Yatra.com?
Contact Yatra.com using the following phone numbers:
For domestic holiday complaint Yatra customer care number is 0120-6907410 (Working Hours :06:30-00:30)
For international holiday complaint Yatra customer care number is 0120-6907415 (Working Hours :06:30-00:30)
For hotel complaint Yatra customer care phone number is 0120-6907420 (Working Hours : 06:30-00:30)
What is Yatra.com office address?
Yatra Online Limited
Gulf Adiba, 4th Floor,
Plot No. 272, Phase II,
Sector 20, Gurugram - 122008
Yatra.com
B2, 202, 2nd Floor, Marathon Innova,
Marathon Nex Kadam Marg,
Lower Parel (W), Mumbai - 400013
Maharastra
What is Yatra.com customer care email?
For domestic holiday complaint Yatra customer care email id is holidayservice@yatra.com
For international holiday complaint Yatra customer care email id is intlservice@yatra.com
For domestic flight complaint Yatra support email id are support@yatra.com
For international flight complaint Yatra customer care email ID is intobservice@yatra.com
For hotel complaint Yatra customer care email ID is hotelservices@yatra.com
For rail, bus & cab complaint Yatra support email ids are rail@yatra.com, bus@yatra.com and cabs@yatra.com
Where to find Yatra.com discount coupons?
Who is the Owner / CEO of Yatra.com?
Dhruv Shringi is a Co-Founder and CEO of Yatra Online Pvt. Ltd.
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