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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Myntra?
If you are not satisfied with Myntra, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Myntra and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Myntra
But before filing a complaint, you should
a. Contact the customer support of Myntra first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Myntra - Amount got debited but cant see my order in myntra account Open
I have ordered from myntra on ** may around **:** pm of **** rs. i made this order after login by mobile number and successfully made transaction for clothing section. Amount got debited from my bank account but i cant see any order placed or ...
May 26, 2020 by Shilpi garg
Myntra - Product color is faded after first wash Color is completely gone after first wash Open
I ordered * HRX joggers from myntra worth rs. ***....after receiving my order joggers was looking nice that's y i wore it once.... After * wash color is gone and it's looking faded and patchy.... Black color is come out from waist line and it's...
May 26, 2020 by Miral him sherathia
Myntra - Not getting refund yet since 3 months for defective product Closed
I had returned "shaftesbury navy blue blazer" with tags intact, since the product quality was not good. The return was done in Feb'**, however I have still not received the fund of Rs ****. They are continuously stating that "product quality fa...
May 24, 2020 by Ripple Gupta
Myntra - Myntra is not accepting my exchange Open
Hope you are doing well in this amidst COVID-** situation Because I feel really unhappy today, My name is Blessen Babu My order number is *******-*******-******* I had recently purchased a women maroon solid jumpsuit. Because of the small...
May 22, 2020 by Blessen Babu
Myntra - Account blocked without any reason Closed
My account is locked by myntra without any reason and that particular account had rs*** in it. ...
May 18, 2020 by Debiprasad debata
Myntra - My myntra acvount is locked and im not able to use my refund amount Closed
Im not able to use my mynttra account..they had blocked me.. So im now unable to use my refund amount in that myntra account...
May 17, 2020 by Ayisha Rushda
Myntra - Not pickup wrong product Open
Order no: *******-*******-******* and product name: Blackberrys Men Mustard Yellow Slim Fit Checked Casual Shirt . Ordered date March ** **** . I received wrong shirt so I contacted myntra support so after some day they created return for refun...
May 13, 2020 by Lourdu Vinoth
Myntra - Package not delivered Open
I have ordered clothing from myntra.com on **-mar-**** and the expected date of delivery was **-march-****.But I have not received my package till this date.I have already raised concern with customer care on multiple occasions but nothing has...
May 08, 2020 by Sneha Ganjoo
Myntra - Return picked up but delivery guy denies Closed
I returned H&M dress because I didn't like the quality of the dress. Delivery guy came and picked up the item. Later at the evening, I got a message that item return was rejected because of lack of tags!! First of all, I have no idea what hap...
Apr 13, 2020 by Parth Vora
Myntra - Defective post usage Open
Dear sir i ordered shirt brand name ( mast and harbour) from myntra . I used this product about last seven days but your product didn't meet expectations because clothes are getting striching and thread are coming . Whose order id is *******...
Apr 03, 2020 by Kanhaiya kumar
Myntra - ORDER LOST Closed
ORDER LOST Order id - *******-*******-******* ...Order was placed and money recieved by seller on **st march ****... but on **th march **** myntra shows "Order Lost" please refund the money to my UPI Rs ****/- or send me the couri...
Apr 03, 2020 by ABHISHEK NEGI
Myntra - Account is blocked Closed
My Myntra account is locked and they didn't inform me about this..I'm a regular costumer on Myntra..there is **** insider points also.. but now I can't open my account...
Apr 01, 2020 by Aekansh Saini
Myntra - Wrong product delivered Open
I ordered a product Van Heusen shirt from Myntra but they delivered me a poor low quality brand shirt. As soon as I received the product I complained about this to the Myntra but they are saying that they have delivered me the same shirt which ...
Mar 27, 2020 by Rohit Raj
Myntra - Refund not received Open
I returned my Ether denim flared trouser (Return no.-**********) ordered from myntra due to some fitting issue. Its been * days yet i have not received the refund amount.. Whenever i try to contact them they always have different stories. Last...
Mar 21, 2020 by Minakshi Kumar
Myntra - Didn t got my refund back on prepaid returned order Closed
I ordered my prepaid order Nova trimmer order no -*******-*******-******* on *rd March ** ,which got returned back because I was out of station . Deliveryman didn't contacted me and now even after calling myntra service centre I'm not getting r...
Mar 21, 2020 by Kartavya Singh
Myntra - Package not delivered Closed
I had ordered * kurtas. The Myntra order details shows it delivered but I haven’t received the same till date. Neither the delivery executive called nor anyone from Myntra. Myntra order detail says it was delivered on ** March. I reside in...
Mar 18, 2020 by Chanchrik shukla
Myntra - Return denied for no reason Open
Myntra Online Shopping has the worst customer experience ever. I would not have posted this or brought this up, had they not harassed me to this extent. I had ordered https://www.myntra.com/******* The picture shows a black shoe. When I rece...
Mar 18, 2020 by Sweekruti Mishra
Myntra - Product returned but now they are denying refund and reshipping my product Closed
I ordered Highlander shirt from myntra, on the day of delevery i received wrong size product so i raise a return request.. pickup guy cam nd checked the product and its again shipped to warhouse of myntra , but now they are denying for refund a...
Mar 17, 2020 by Parvindar singh
Myntra - Wrong product delivered and not taking it back Open
Hi I have ordered a white Caprese bag from Myntra, on * th March, **** but they delivered me a brownish pink colour bag. Now, they are not taking it back....
Mar 17, 2020 by Monika
Myntra - Refund Denied for dirty products sent Open
Bangalore, March ****, I ordered * pairs of shoes, size *. But it didnt fit in properly, So I ordered size * for * pairs, and raised return for *. From return , * shoes reshipped to me, saying they did nt meet the return criteria as they are us...
Mar 17, 2020 by kanika goyal
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Questions about Myntra
Ask questions about Myntra and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Myntra?
Myntra Toll Free App Missed Call Number – 1800 419 3500
What is Myntra office address?
Buildings Alyssa, Begonia and Clover situated in Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru – 560103
What is Myntra customer care email?
support@myntra.com
Where to find Myntra discount coupons?
Who is the Owner / CEO of Myntra?
Mukesh Bansal is the founder and chief executive of Myntra
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