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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Myntra?
If you are not satisfied with Myntra, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Myntra and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Myntra
But before filing a complaint, you should
a. Contact the customer support of Myntra first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Myntra - Return request got canceled even without product pickup Open
I ordered white shade denim jeans but received brownish shade denim. When I created the return request for the product, the pickup executive didn’t even tried to contact me and attempt the pickup. When I checked the website, of course, the g...
Jul 08, 2020 by Nischal Dutt
Myntra - Order not delivered Closed
Order number : *******-*******-*******. order was placed on **th June and today being *th July i have not received the order. There is no tracking details available nor can I cancel the order and get a refund. I have spoken to more than * diffe...
Jul 08, 2020 by Deepmala Manna
Myntra - A blue colored shirt no brand no original price tag instead of H M grey colored shirt Closed
I received a blue colored shirt (has no company on it) where the tag of delivered shirt was not provided to me. Someone intentionally exchanged the product because I found the tag of my desired shirt & invoice copy inside the box. Everytime I o...
Jul 08, 2020 by krishnendu halder
Myntra - Product not received Closed
On **th June, I received my package but after opening it there was not my product. Immediately I contacted customer service of Myntra but after few days they refused and they declined and said they will not give me my product and not give me re...
Jul 07, 2020 by Rohit Kumar
Myntra - Package not Delivered Open
I do not have my delivery, which was supposed to be delivered * days back. And it's status is still pending at **th June date. No communication has received from their side. I have even talked to their customer support and they told to prov...
Jul 06, 2020 by Ramkrishna Tamboli
Myntra - Myntra logistics person is not taking the stained product which I had received Closed
I got roadster jeans from myntra, it was stained. I applied for exchange but logistics person who came to take back the product refused to take back stained product and asked me to file complaint with myntra. I have done what they have asked. T...
Jul 05, 2020 by JAMES PETER BARA
Myntra - Order tshirt received different tshirt Closed
I order * mango man tshirt and and * mast and harbour tshirt from myntra when i received it i got a different mango man tshirt and Mast and harbour tshirt is in used condition i placed a return request on myntra the delivery agent comes and c...
Jul 05, 2020 by Rishabh Sharma
Myntra - Return request in hold Open
I ordered a watch from Myntra on ** June. The strap colur I ordered was blue but I received white coloured strap. I raised the Return request. Product was picked up but I didn't received any msg of confirmation. Since than I am tracking my ret...
Jul 04, 2020 by Kanchan Sharma
Myntra - Out of the blue Closed
On **th of June **** I updated my phone nd tried to login my Myntra account with it was showing account locked . So I reached to the customer service nd tried call back option as there help line isn't functioning. So on that call I have been t...
Jul 04, 2020 by Preeti
Myntra - 2 incomplete orders received and issue not resolved Closed
Hi Myntra team, I am so glad the way you are helping your customers in need. My repeated complaints are all in vain. I am mentioning again and again that part of my package is missing, but the respected Myntra team is not even considering it...
Jul 03, 2020 by Vasundhra
Myntra - Package not delivered Closed
I haven't received the product yet which I have ordered on **/**/**** as the product was delivered mark on **/**/****.i think they're trying to play with customer as there is no response from company.i asked them for product they appointed me c...
Jul 03, 2020 by Dr.sameer shinde
Myntra - Refund not processed after return picked Closed
I have ordered Kisah sherwani in Myntra website . Due to quality issue i have returned the product . They have accepted the return and it got picked up. Myntra return Id: ********** After that Myntra dint processed my refund saying as quali...
Jul 02, 2020 by Sirisha
Myntra - Fake product delivered and return not accepted Closed
I ordered a black woven flying machine shoes but the product which was delivered to me was a blue shoes. It took them ** days just to send someone to pickup the return and then they claim that the product is a fake one and now its all my respon...
Jul 02, 2020 by Subhav Malhotra
Myntra - Delivered defaulty products Closed
Sir,I am myntra inside member,because of the huge discount booked items worth ***** .Most of the items differ in size and have poor Quality.Violating their exchange policy rules my account is blocked.I have no excess to exchange or return thes...
Jul 02, 2020 by Sameer.koul
Myntra - Order apple Airpods 2 but received fake airpods Closed
I ordered original apple airpod * from Myntra but I've received fake airpods. There is no serial number on the product. There is only a serial number on the product box but that serial number is for airpod *. When i checked with Apple center, t...
Jul 01, 2020 by Maninder Singh
Myntra - Refund not received from Myntra Closed
I had ordered a Fossil watch from Myntra on *th march and was delivered on **th March but it did not come in the signature fossil case in which it was supposed to come, rather it came in a plastic film. I filed for an exchange the same day, som...
Jul 01, 2020 by Nadira Latif Khan
Myntra - Damaged torn product Closed
I ordered a roadster t shirt from myntra on **st June **** and the same along with other pieces of clothing that was simultaneously ordered was delivered on **th June ****. When i opened the parcel I found this t shirt torn from both the front ...
Jul 01, 2020 by Sridevi Shankar
Myntra - Wrong Product Delivered Closed
Dear Team, I would like to raise a formal complaint against miselling of products by Myntra. As i had recently ordered Wildcraft face mask which delivered on **th June. At the time of ordering i did check the mask dimensions and hence ordere...
Jul 01, 2020 by Shifali
Myntra - Items missing in package Open
I had order an item in Myntra which was a pack of *. I received the item on the due date and the outer package which is Myntra cover was sealed perfectly. As soon as the delivery guy left I opened the package, the inner package was broken or w...
Jul 01, 2020 by Reshma
Myntra - Waiting for refund since Closed
I have cancelled my order on **th June **** but the amount is not yet refunded back to my account ...
Jul 01, 2020 by Nidhidinesh
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Questions about Myntra
Ask questions about Myntra and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Myntra?
Myntra Toll Free App Missed Call Number – 1800 419 3500
What is Myntra office address?
Buildings Alyssa, Begonia and Clover situated in Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru – 560103
What is Myntra customer care email?
support@myntra.com
Where to find Myntra discount coupons?
Who is the Owner / CEO of Myntra?
Mukesh Bansal is the founder and chief executive of Myntra
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