Myntra
- Out of the blue Closed
Preeti filed this complaint against Myntra on Jul 04, 2020
On **th of June **** I updated my phone nd tried to login my Myntra account with it was showing account locked . So I reached to the customer service nd tried call back option as there help line isn't functioning.
So on that call I have been told to wait till *st of July.
So I heard nothing on *st of July so I called them again nd asked to give me so they told me to wait till *rd of July
By then I was totally done waiting because it was the time it happened me I was using Myntra since a decade now.
So I mailed them my issue and said if it's about multiple mails regarding my refund then it was because refund was taking *-* day to reflect in my Myntra credit and about returns the exchange option wasn't working due to website glitch and even after return I bought the same product.
So on *nd of July I received a mail saying I breached clause * and ** of term and use which was non sense.
My * refund was about to processed of rs *** and *** I already had ****.** rs in my Myntra account. It is my hard earned money and they all of the sudden block my account.
I need my money back rest they can keep the account forever I don't give a damn I am done with my Myntra.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Myntra
Resolved
Frustrated? File a Complaint
Max Serve Solutions Pvt Ltd
"Thankful to Voxya. As soon as the company received the legal notice, they contacted me and refunded my money taking back their items."
Purushothama N
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