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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Myntra?
If you are not satisfied with Myntra, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Myntra and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Myntra
But before filing a complaint, you should
a. Contact the customer support of Myntra first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Myntra - Wrong product delivered and now not accepting return Open
I have ordered Celio Distressed jeans in the month of March **** from myntra. Due to corona virus pandemic, delivery of my order is postponed as Maharashtra was under lockdown. Myntra delivered me product on ** May ****. after receiving the pro...
Jun 08, 2020 by Nilesh Patade
Myntra - I received a wrong FasTrack watch that too a used one Open
My Friend ordered a men charcoal grey analogue FasTrack watch for me as my birthday gift And she ordered it from Myntra. I received a totally different design and different pattern of used FasTrack watch. And I have already messaged them twice ...
Jun 08, 2020 by Jignesh Verma
Myntra - Return is declined Open
I ordered a Levi's shirt order I'd (*********************) but it was not fit to me so I raised a return request but it was declined and my account got locked by Myntra. Now I can't even contact them...
Jun 08, 2020 by Dinesh
Myntra - Damaged Old Product Open
Dear Team, Need your attention for Order Vide no. *******-*******-******* from myntra. I had ordered a Celio brown biker jacket and received on *th June,yesterday. Upon opening the product found same brand and same color -Celio jacket but i...
Jun 07, 2020 by MS Roy
Myntra - Package delivered with missing item Closed
On *nd of June i placed an order worth ₹****/-, but on *th when i received the product it had missing item, only packaging. I raised a Complaint in Myntra but i got declined....
Jun 07, 2020 by Divyanshu Pandey
Myntra - Package not delivered Open
I’ve placed an order for Nike shoes and I supposed to get the product yesterday but they’ve not delivered it and now it’s showing as cannot deliver. When I contacted carrier service the person told me that he won’t be able to deliver an...
Jun 06, 2020 by Sanchit Gaur
Myntra - Refund rejected Closed
I received a Levi's shirt which is of inferior quality and fake. When i returned the item in the same condition as received, myntra rejected my refund request saying it does not pass the quality check. Now they have returned it back to me...
Jun 06, 2020 by Muhammed Rizwan
Myntra - Not getting Refund Closed
I have ordered some products from Myntra. Some items were looking old ,used and unfit so I had returned. But they are reshipping the items again and again. and one product which I had returned already is showing for pickup. I have tried alot an...
Jun 06, 2020 by SAUMYA RANI GUPTA
Myntra - Return request declined of a damaged product Closed
After delivering a damaged product, Myntra declined my product return request after making me wait for * weeks....
Jun 04, 2020 by Dr S
Myntra - Not refunding the amount due to me Closed
I ordered a pair of puma track pants in May ****. I received them on ** May ****. they did not fit. So on the * June **** I tried to return them but all my orders were ripped out in Myntra so there is no way I could press the return button. I h...
Jun 04, 2020 by Priyanka
Myntra - Wrong product delivered and not accepting return Closed
On ** May, **** i placed an order at myntra. The product is Crocs Unisex Black Solid Clogs, size - M**, Order ID: *******-*******-*******. As i recieved the package from the delivery guy, i came inside my house and opened the package, it was a...
Jun 02, 2020 by Sourav Bora
Myntra - Package not delivered Closed
I placed order on myntra.com on **st May. Because of the lockdown and corona virus situation the delivery could be expected late which was considerable as a customer. **th May the order should be at my door but they said **th May. After **th i ...
Jun 02, 2020 by VISHAL PATIL
Myntra - Package not delivered Open
On April ** **** I have ordered a body wash and a cream from myntra the online shopping site. On **th may I received a message saying that the order has been delivered but I have not received the order item yet.i don’t know what happened and ...
Jun 01, 2020 by Shihas np
Myntra - Account locked after I made payment online Open
I made a order from myntra on **th may **** for which I paid online INR ****. Payment was deducted immediately and on **st may I received msg that my order is out for delivery. I got another msg in few minutes that my order is unable to deliver...
May 31, 2020 by Sushma Rathore
Myntra - Counterfeit product without price tag delivered Open
I haved ordered Adidas Men Black FLUO running shoe from Myntra online on **th May **** and the product was on **th May ****. When I opened the parcel, to my uttered surprised the shoe box was not of the Adidas brand, but the packed cellotape is...
May 31, 2020 by Worshim mahongnao
Myntra - Myntra account blocked Closed
Myntra blocked my account with out and prior notice. I am a regular customer for past * to * years. My few orders are pending for delivery and there is no update on those orders as I cannot login ...
May 31, 2020 by Akanksha Mehta
Myntra - Money not refunded Closed
Ordered one product from Myntra and cancelled the same day. Amount not refunded yet. It was on **th may **** and informed will be in *-** days. The amout debited from my card. Have d proof also. Order details: *******-*******-*******...
May 30, 2020 by Brijesh Rath
Myntra - Exchange parcel collected but not delivered new Open
I order a * trousers out of which there was size issue so I appealed for exchange They exchanged * product successfully At the time of delivering second product and collecting the exchange they also collected my third parcel promising that t...
May 29, 2020 by Aboli Itankar
Myntra - Defect product delivered and cheating on us without accepting return telling its been used Closed
had place order for mast & harbour foot ware , they delivered package without tag and damaged foot ware , I placed return telling quality and damage issue , the guy who came to take return told so rudely tat its been used and dint accept return...
May 28, 2020 by revathi
Myntra - Order not delivered but status shows delivered Closed
I had ordered a product from Myntra which was supposed to be delivered on **nd May. I did not receive the product but the status shows delivered. Upon contacting the delivery guy on **********(Dinesh Naskar) who answered the phone once but Sinc...
May 27, 2020 by Carsten Barracliffe
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Questions about Myntra
Ask questions about Myntra and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Myntra?
Myntra Toll Free App Missed Call Number – 1800 419 3500
What is Myntra office address?
Buildings Alyssa, Begonia and Clover situated in Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru – 560103
What is Myntra customer care email?
support@myntra.com
Where to find Myntra discount coupons?
Who is the Owner / CEO of Myntra?
Mukesh Bansal is the founder and chief executive of Myntra
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