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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Myntra?
If you are not satisfied with Myntra, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Myntra and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Myntra
But before filing a complaint, you should
a. Contact the customer support of Myntra first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Myntra - Refund not received Open
I have returned my product but refund has not yet done....
Jul 21, 2020 by Diksha more
Myntra - Refund not credited Closed
After repeatedly requesting Myntra to send their products in better packaging and still receiving damaged products (thrice) i decided that i no longer wanted to shop from them and just wanted a refund. One of the three damaged products that i r...
Jul 21, 2020 by Aneeqa
Myntra - Missing product in the package Closed
I have placed an order (ORDER NO: *******-*******)in myntra on **th Jul **** contains * products. The very first product (Highlander shirt )in this order I have received as a damaged one. Immediately I have shared the pics and raised a complain...
Jul 21, 2020 by Palpandi
Myntra - Didnt received the order Closed
I placed a order on **/*/****, the estimated arrival date is **/*/****, today date is **/*/****, still now i didnt get my product and its didnt get shipped yet. I am contacting customer service but they are saying that we are making a complaint...
Jul 21, 2020 by N.v.v. Pavan Siva Ram
Myntra - Wrong product delivered Closed
I have ordered ** pack of mask and received different product than what it was shown in the website. As the product was non returnable I raised a concern on *th of July and the product I have received is on *th July. I am unable to find any sol...
Jul 20, 2020 by Supriya S
Myntra - WRONG ITEM DELIVERED AND NOT ACCEPTING RETURN Open
I had ordered Timberland waterproof men boot size UK-*.* but received women boot size *W (UK-*). The outer box was of my requested order but the actual product was different. When contacted myntra and explained this, they denied to exchange or ...
Jul 20, 2020 by Vinay Daryani
Myntra - Received damaged lampshade from myntra Myntra not accepting return or replacement Closed
I had purchased the grated ginger black solid handcrafted table lamp shade from Myntra and i received damaged product.. I have tried to contact Myntra many times but they haven't responded. The closed the complains by stating that the problem h...
Jul 19, 2020 by Vikash kumar
Myntra - Wrong product delivered Open
I ordered a Tommy hilfiger jeans and received a wrong product I opened the package in front of the agent he told me to raise the complaint with the customer care I raised a request with customer support with complaint number IN*****************...
Jul 19, 2020 by Ankit Sharma
Myntra - Package not delivered Closed
I have ordered a dress on **nd june whose ordered id is:*******-*******-*******. I got a msg on *th july stating that the product has delivered to me so I immediately i have raised a complaint against it as I havent got it .Ihave contacted the...
Jul 18, 2020 by Tejaswini Gummadavelli
Myntra - Item not delivered Open
I am from Kerala(Calicut). I ordered * items but i received only * items. In my myntra account all the items are showing delivered. I received the last item on **-**-****. But the missing product is showing delivered on **-**-****. Today(**-**...
Jul 18, 2020 by VAISAKH V NAIR
Myntra - Return on hold Closed
Myntra sent me a saree without MRP tag on ** June but just with price label and I placed return for this on ** June itself, it was on hold because it doesn't not have MRP tag. so I called customer care for the same and they asked me to send pic...
Jul 17, 2020 by Sushmitha
Myntra - I have been cheated by myntra Closed
I ordered a black color plazzo in myntra but I received grey color instead plus original price tag was already removed n was place inside d cover when I opened it the parcel.. When I requested for return my request was rejected saying that the ...
Jul 16, 2020 by Zuberiya Kauser
Myntra - Didint got refund Open
My product was pickuped on **th jun... Todays is **th july still i didnt got my refund...
Jul 16, 2020 by Yasin
Myntra - Package not delivered yet status showing delivered Closed
I ordered * items on myntra on ** th June and on **th June I got a mail from myntra that all my orders are delivered although I did not receive any of them.i raised a complaint on myntra next day and also created a call request on the app.i as...
Jul 15, 2020 by Shreya sahu
Myntra - Recieved wrong product return request got declined 5 times Open
I ordered my product from myntra and received it on **th june,****. After receiving my product I found that it is not the one which I ordered and it is absolutely waste to me. As per myntra policy that product is valid for exchange/ return then...
Jul 15, 2020 by Chandana chowdary jampani
Myntra - Cheating me providing me a wrong product and have blocked my mobile number Closed
My order No. is *******-*******-*******. It was a PUMA BMW MMS Future kart Cat shoes , the size i ordered was * but instead of giving this product Myntra has a shoes of HRX product whose size is *. I have tried to return my product and refund ...
Jul 14, 2020 by Ratnakar Dalai
Myntra - Refund not processed Closed
I had returned the package on * st of June **** and since then they have not refunded the amount. For a month I have trying to get to their customer service and explaining the problem but in vain I have recordings with their customer service wh...
Jul 14, 2020 by Sonia Chand
Myntra - Worst customer care and service Open
Worst customer care. They take *-* months to resolve the issue.Myntra is not customer focused. New fraud is part of the product will be missing and you wont get refund so plz be careful. If you are still ordering plz make product courier open...
Jul 14, 2020 by Mamta Tayade
Myntra - Myntra Not accepting return of substandard quality of items they delivered Closed
I requested to return * sarees which I ordered from Myntra. The products were of substandard quality and did not match their description. I have written multiple mails to their escalation team but they show no interest in resolving it. ...
Jul 14, 2020 by Surbhi Rani
Myntra - WRONG PRODUCTS DELIVERED BY MYNTRA NOT ACCEPTING RETURNS Closed
I have ordered * different articles from Myntra. Unfortunately, they have delivered all * wrong articles & now they are not accepting the returns. I have been trying since past ** days but they are not resolving my query. One was Polo Ralph Lau...
Jul 14, 2020 by Aakash Goyal
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Questions about Myntra
Ask questions about Myntra and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Myntra?
Myntra Toll Free App Missed Call Number – 1800 419 3500
What is Myntra office address?
Buildings Alyssa, Begonia and Clover situated in Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru – 560103
What is Myntra customer care email?
support@myntra.com
Where to find Myntra discount coupons?
Who is the Owner / CEO of Myntra?
Mukesh Bansal is the founder and chief executive of Myntra
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