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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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4. Send Legal Notice
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6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Myntra?
If you are not satisfied with Myntra, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Myntra and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Myntra
But before filing a complaint, you should
a. Contact the customer support of Myntra first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Myntra - Myntra wasted my time and scammed me They didnt Closed
I ordered a product From myntra on **th of june and they said they will deliver it by **th of june , They failed to deliver it by that time So I called customer care ( For which I have audio proof) And I said them about my issue and they said m...
Jul 13, 2020 by Nawal agarwal
Myntra - Delivered broken items Open
Sir, I have purchased WAHL company home hair cutter vide order No.********************* which was delivered to me on ** June **. When opened, i found it was found broken, I immediately lodged the complain video IN********************* but no r...
Jul 13, 2020 by Palwinder Singh
Myntra - Did not get refund Closed
on **th june i was told that i will get my refund within * to* days but did not get it till now. i constantly called them but my issue was not resolved. all they say each time is to wait for **hrs. on *th july i got a call from them saying agai...
Jul 12, 2020 by Suravi Todi
Myntra - Wrong product delivered and now return request declined Open
I had ordered a pair of shoes from Myntra. The product was delivered to me on **.**.**. on opening the parcel, the product that i found was totally different from the one that i had ordered. I had ordered blue slip on while i got green joggers...
Jul 12, 2020 by Suhaila anjum
Myntra - Order refused due to lockdown but didn t received the Refund amount Closed
Due to lockdown at Guwahati I was unable to receive the order and as per the delivery agent's advice I refused the order. He told me the amount will be refunded. But I didn't received any refund yet. I tried calling/writing Myntra customer care...
Jul 12, 2020 by Anirban Talukdar
Myntra - Return product picked up but no refund Open
I had requested for return of * dresses on **th June. Both the dresses were picked up the next day i.e. **th of June. I received refund only for one and for the second dress it said return failed and no refund. Now i dont have the dress nor the...
Jul 12, 2020 by Avni Bakshi
Myntra - Myntra delivered 2 product instead of 3 Closed
I ordered from Myntra they deliver * product instead of * on ** June so I opened a request for an exchange on the same day itself, now it has been more than two weeks, every time I call them the only response I get is "Ma'am will help you soon"...
Jul 12, 2020 by seema
Myntra - Package not delivered Open
I ordered two watches online from Myntra. The order was placed on **th June in Bhiwadi (Rajasthan). I received the item on **th June. Both the items were supposed to be in the same packet. After opening the packet, one item was missing (The mis...
Jul 11, 2020 by Saniya Khan
Myntra - Refund not processed Open
I ordered ** things from Myntra. One thing got delivered but was having quality issue so I returned it back and cancelled other * items also due to fear of quality.Its been a month but myntra has not processed my payment. As amount is huge I am...
Jul 11, 2020 by Aviral Pandey
Myntra - Wrong product delivered Open
so I ordered a pack of two trunks from myntra and I received only a single piece. I tried to place a complain in myntra *-* times but they either didn't reply or said they have declined the complain. I told them I can prove the problem by chec...
Jul 11, 2020 by Sparsh Soni
Myntra - Not got the refund Open
I had ordered a black shoes and received pink colour and not accepting the return and ignoring our problem regarding the order, I want my refund immediately. ...
Jul 10, 2020 by Ashray
Myntra - Incomplete item delivered Closed
I ordered an item with ordered no. *******-*******-*******, it contains one A line kurta and one shrug.but unfortunately it have received only shrug, ie.imcomplete product. After that I have raised a query in app with issue IN*************...
Jul 10, 2020 by Abhisek jama
Myntra - Myntra is not refunding my money myntra sucks Closed
On ** june **** I have order a pair of puma shoe i have done my payment from googlepay. The transaction was successful but order didn't get placed. I called Myntra immediately they said its a technical fault and they will refund my money but it...
Jul 10, 2020 by Neehal Gurung
Myntra - Not able to use GiftCard which is generated from Myntra Closed
I have purchased * gift card from myntra of amount **** on *th october ****. Order no: *******-*******-*******, I am not able to use this gift card and i have raised concern or complaint with myntra on **th june but till i m not getting any ...
Jul 10, 2020 by Richa Singhal
Myntra - Defective Fossil Watch Closed
I received a defective Fossil smart watch from myntra. I have asked to return or replace it as it was bought from there site. The company is not responding on same. I have raised the complaint on the day I have received the watch - *st July ***...
Jul 10, 2020 by Harshika Nahata
Myntra - Damaged Product Received Closed
I placed an order for a 'Carlton London Sequined flats' on **th June, I got the product delivered on **th June. The product doesn't have original packaging (Brand Tag & Box) & flats were having scratches, so I decided to return the product with...
Jul 09, 2020 by Priyanka Singh
Myntra - Refund not received Open
I have purchased the product from myntra on ** Jan **** and i had cancelled the product on ** Jan ****, but i have talked many times but i didn't got the refund and one more order on ** jun **** , that also i didn't got the refund. Amount- Rs....
Jul 09, 2020 by PRIYANKA SAHA
Myntra - Wrong product delivered and not accepting return of the same Open
I ordered one here and now brand jean from myntra, since I got wrong product American crew jean with here and now label on it. Mismatch and a red label stating that product is not fit for sending and without quality checking it is being sent to...
Jul 08, 2020 by Akshi
Myntra - Parcel not received Open
My parcel is out for delivery on *nd of July and since then not getting any update nor getting any refund or cancellation message. Plz help, already filed complaint in Myntra but not getting any positive results. ...
Jul 08, 2020 by sumit singh
Myntra - WRONG PRODUCT DELIVERED Open
I've Ordered a denim short (Levis Brand) of ** size and unfortunately received ** size. Unfortunately size ** is not available hence i opted for refund and raised return request. The return was accepted by myntra and an agent from e-kart logist...
Jul 08, 2020 by Sai krishna vobilisetti
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Questions about Myntra
Ask questions about Myntra and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Myntra?
Myntra Toll Free App Missed Call Number – 1800 419 3500
What is Myntra office address?
Buildings Alyssa, Begonia and Clover situated in Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru – 560103
What is Myntra customer care email?
support@myntra.com
Where to find Myntra discount coupons?
Who is the Owner / CEO of Myntra?
Mukesh Bansal is the founder and chief executive of Myntra
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