Goibibo
- Refund not provided by GOIBIBO for nonoperational international flights from Europe to India Open
Ankit Saxena filed this complaint against Goibibo on Apr 07, 2020
I have requested for full refund which is already approved by Airline staff from Aeroflot as their flights are not operational on my travel date but Goibibo has not initiated the refund so far. Goibibo is not even acknowledging the remarks passed by airlines and showing unawareness on airline policy. Goibibo even not contacting airline to solve my problem. I have voice recorded proof of airline staff with their employee ID that I am eligible for full refund for my Amsterdam to Delhi Flights but it should be provided by Goibibo. Goibibo is not supporting & cooperating at all.
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Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Goibibo
Resolved
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AirIndia Express
"Thank you soo much Voxya. After your Social Campaign and your email, AirIndia Express made correction in the Passenger name today."
Sulinder Singh
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