File a Complaint against Air India
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Air India?
If you are not satisfied with Air India, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Air India and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Air India
But before filing a complaint, you should
a. Contact the customer support of Air India first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Air India
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Case Details
Personal Info
Resolution
Air India - Ticket money is not refunded due to Corona Virus Open
I booked my round trip to Vijayawada for my exam on **th and **th March. But then, Government passed the order of shutting down all the cities till **st. That's why my exam got postponed. I requested airlines to cancel my tickets and give me f...
Mar 19, 2020 by Divya Rani
Air India - Air Ticket delivered after 7 hours client gone no refund no call attended Closed
I am a travel agent. I booked an Air ticket for my client on **th March, * PM from Happyeasygo. It takes only * mins to book a ticket. They sent a ticket after * hours. My client had already gone after waiting for * hour. I tried calling them *...
Mar 19, 2020 by Fahad Ali Khan
Air India - Refund due to pandemic COVID19 Open
Dear sir/madam, Kindly consider my request at the earliest as I am not getting any revert from airindia regarding my queries. Nobody is answering to the phone calls on either customer care numbers or if connected,they are disconnecting with re...
Mar 18, 2020 by Shakti aswal
Air India - Refund not received Open
Had cancelled my ticket due to change of plan. It was ***% refundable ticket. Ticket was cancelled on **th Feb, and as per timelines mentioned on Air India wesbite, I was suposed to get the refund back in my card within ** days, which ended on ...
Mar 16, 2020 by Rahul Mathur
Air India - Refund of cancelled ticket Open
Dear Sir I had booked Flight AI-*** from Delhi to Guwahati for **.**.**** PNR is YG*HS E-Ticket no- *************C* Name: SUNIL KUMAR VERMA I had received the message (on **.**.**** at **** HRS. ) that flight is rescheduled at **...
Mar 16, 2020 by sunil kr verma
Air India - Denial of support from Air India Closed
Have been trying to get in touch with Air India for the past * days calling them on their numbers and waiting for over *+ hours. However, they just don't resolve my issue. He puts me on hold telling that he is retrieving my details and then tel...
Mar 16, 2020 by Rupesh Jain
Air India - Flight ticket not refunded Open
I booked a flight and cancelled it within ** hours of booking but I didn't get the refund. Even though I called the customer service, it is always busy. ...
Mar 14, 2020 by Pooja Nalluswamy
Air India - Booking not confirmed Closed
Sir/Madam I, Anirudh Ranawat , had booked a seat in flight AI *** from Visakhapatnam to New Delhi at ****h. Payment was made through UPI from UPI id **********@ybl for **** INR. Ref no. ICIc*fd**f*e*f***f**f**dde*b*e*b*eb Paid to billdeskpg...
Mar 14, 2020 by Anirudh Singh Ranawat
Air India - Air India Refund issue Open
This is regarding the Booking reference no (PNR): J**T* for the flight ticket that I booked on Feb *th **** Ticket Numbers : ***-**********, ***-**********, ***-**********, ***-********** I have cancelled this booking on Feb *th around ...
Mar 14, 2020 by Krishna Kishore Kallamadi
Air India - Non refund of flight ticket money Closed
i cancelled my tickets before flight took off and spoken to customer care thrice and they confirmed that my tickets are cancelled. money has not been refunded till now even after** days. airindia email team donot respond even after * reminders...
Mar 14, 2020 by anil kkadyan
Air India - Deducted money from the account but Ticket not generated Open
On ** March ****, I tried to book a ticket online from the Air India website. Money got deducted from the account but I didn't receive the ticket. I sent an email and contacted customer support but I didn't get any response or refund from there...
Mar 13, 2020 by Tejas Sangoi
Air India - My Singapore airindia flight delayed 1 day Open
Dear, I booked air india flight from Chennai to Singapore -AIR INDIA AI *** flight on **th april friday **.** am boarding. but this guys delayed my travel to next day means **th april **.** flight due to reason -impacted. i don't know wha...
Mar 12, 2020 by pavan kumar a
Air India - Itinerary not yet shown Closed
I had made payment of **** for an Air India ticket from Delhi to Kannur on **nd may ****. But after the payment they doesnt shown me the itinerary or e ticket neither in email nor in their website....
Mar 12, 2020 by Reshma PV
Air India - Refund of Canceled Flight Open
Yet to Receive Refund of the cancelled Flight - *.* Years Back...
Mar 11, 2020 by Vishwas Surana
Air India - Luggage not delivered Closed
On **st February I was travelling to Visakhapatnam from New Delhi. Initially the AI flight departure time was **** hours, later they delayed it and the flight was supposed to departure at **** hours. I reached AI counter at **** hours, they sai...
Mar 03, 2020 by Deepak Kumar
Air India - Flight late Closed
The AIR INDIA flight no. AI-*** from Nagpur to Mumbai dated *nd of March **** was supposed to leave at *:** PM from Nagpur and reach Mumbai at **:** PM is delayed. I got a message from AIR INDIA mentioning that it was delayed and would at now d...
Mar 02, 2020 by Shanit Chahande
Air India - Missed flight due to Airline negligence Open
My wife was denied boarding at Dammam Airport by Air India. She reported on time & reported to the mentioned gate **. Gate No. was changed but not informed via screen display, announcement & in person. There were no announcements done by Airlin...
Mar 01, 2020 by MANPREET SINGH SODHI
Air India - Flight Cancellation not informed Open
*. I booked tickets for my son to travel from New Delhi to Birmingham via Amritsar on **rd April’** *. We logged into do web check in on **st April and found that flight from New Delhi to Amritsar is on time while flight to Birmingham stands...
Feb 20, 2020 by Ripudaman Magon
Air India - Deducted money from the account but Ticket not generated Closed
I booked the ticket on-line from air india website and my money got deducted from the account but I didn't recieve any confirmation regarding my travelling.i sent a mail.. but I didn't get any response from there. ...
Feb 17, 2020 by Rekha rani
Air India - Miscommunication by the airline Open
I had a flight on **th Jan from chandigarh to pune. It was a connecting flight. So first flight was of Air India and another one was of Air asia. The timing of first flight was **:** but it get delayed by one hour i.e. **:** and the flight came...
Feb 11, 2020 by Aparna Sharma
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Questions about Air India
Ask questions about Air India and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Air India?
0124 264 1407
What is Air India office address?
113, Airlines House, Gurudwara Rakabganj Road, Parliament Street, Delhi - 110001 (Behind All India Radio).
What is Air India customer care email?
Checkin@airindia.in
Where to find Air India discount coupons?
Who is the Owner / CEO of Air India?
J. R. D. Tata
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