Air India
- Missed flight due to Airline negligence Open
MANPREET SINGH SODHI filed this complaint against Air India on Mar 01, 2020
My wife was denied boarding at Dammam Airport by Air India. She reported on time & reported to the mentioned gate **. Gate No. was changed but not informed via screen display, announcement & in person. There were no announcements done by Airline. Even after missing flight airline staff never cared by support her in cancelling Exit-Rentry@ immigration which needs to be facilitated by Airline staff. She was stranded at the terminal for * hours. There was no airline staff available at entire airport on either side terminal nor helpline number was reachable. We had to book new ticket with other airline at double the price for same.
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Air India
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"My complaint was resolved quickly within 30 days. Voxya thanks a lot, my matter has been solved yesterday. So, I am highly thankful to you."
Mannu Datta
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