Air India
- Fare refund Open
Srikanth Ramaswamy filed this complaint against Air India on Dec 14, 2020
My aged parents-in-law were stranded in Europe earlier this year during the Covid-related lockdown. They decided to return to India through the Vande Bharat Mission repatriation flights operated by Air India. However, they had to cancel their travel for personal reasons. Air India said their refund would be processed in **-** days. It has now been nearly *** days and Air India still has not processed their refund and keeps giving evasive replies. Air India is an extremely unprofessional airline, which has no idea what customer service means.
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Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Air India
Resolved
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"I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)"
Abhijit Dhote
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