File a Complaint against Air India
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Air India
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How to resolve Air India complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Air India?
If you are not satisfied with Air India, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Air India and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Air India
But before filing a complaint, you should
a. Contact the customer support of Air India first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Air India
Find the contact details of Air India to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
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Legal Network
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Air India - Did not get ticket emailed Closed
I booked a flight ticket on ** May **** but I did not get ticket on my e-mail. Payment was made through UPI ID against UPI ref no. ************.Now I do not have my status or even PNR no. ...
May 25, 2021 by Nesad Kumar
Air India - Refund amount not processed for more than a year Closed
I had sent a refund request to ecommerce@airindia.in on **Dec**** for the tickets unused due to flight cancellation. So far not received any response or refund. So I lodged a complaint to Customer support on **Feb **** - reference case no. **...
May 24, 2021 by Karuppanchetty Ramu
Air India - Refund not processed yet Closed
I recently booked Air India Flight from Newark to Vijayawad via Delhi. I cancelled the same for personal issues. I still seethe refund amount wasn't processed. Could you please check and refund the amount quickly. Below are the details abouttra...
May 24, 2021 by chandra sekhar rao boyapati
Air India - Refund related Open
Flight has been cancelled by airlines , but airlines has put cancellation charges on my ticket..and not giving me confirmation email , so that I can show it to ixigo and get full refund...airlines is not giving confirmation email...
May 21, 2021 by Dharmveer singh
Air India - Refund NOT received from Air India Open
Hi, I canceled my ticket (eTicket# *************) * months back (*n **-Feb-****) and I have NOT received refund yet from Air India. I have called the customer support couple of times and also sent detailed email to ecommerce@airindia.in t...
May 20, 2021 by NAGA VENKATA SATYA NAIDU VALAVALA
Air India - Refund not credited yet Closed
Air India Ticket No. ************* Ticket cancelled on *st april ****. Refund initiated as per them on *nd may ****. But still the amount has not yet been credited. ...
May 20, 2021 by Amit Agarwal
Air India - Boarding denied Closed
My parents were supposed to take a flight from Jammu to Mumbai on ** May ****. They were not allowed to board the flight saying that a mandatory negative RT-PCR test is required for flying to Mumbai. These guidelines were supposed to come into ...
May 19, 2021 by Jaspreet Kaur
Air India - Air India refund pending since 4 months Open
* refundable tickets were booked from Delhi to Surat amounting Rs **** each through Yatra com. Air India rescheduled flight one day prior departure(i.e. **/**/****). Request was submitted to Air India for cancelling tickets and to refund the co...
May 18, 2021 by Anshul Jain
Air India - Tickets not refunded Closed
Booked tickets and called immediately within ** mins for a change of dates to another date, a representative misled me and said its free of cost and put me on hold for ** mins to connect to someone else who can actually help, and they denied an...
May 16, 2021 by Riddhi Mallick
Air India - Staff misbehaved to the extreme abused and harrasaed Open
While in checking staff demanded for Negative RTPCR which I and other * passengers don't have booze don't mentioned on the printed tkts and my husband travelled on *.*.**** on the flight and departure and Antigen test held on arrival but when w...
May 16, 2021 by Preeti kumari
Air India - Refund Open
Ticket was cancelled * months back. Every time customer care says it was refunded already and every time they provide a new refund issue date. Nothing has been refunded. Have made *** calls and sent **+ emails to ecommerce and the escalation de...
May 14, 2021 by saikat sarkar
Air India - Worng information provided by air india Open
I had booked a flight for my staff in air india on **/**/** for * passenger I had called customer care number ,enquired on their website and i was told No rt pcr report is necessary for travel U can remove your report direct at arrival air...
May 12, 2021 by Chirag jain
Air India - Refund Open
I had booked my ticket for AI*** on March ** **** from Melbourne to delhi and delhi to ahmedabad the continue flight. unfortunately there was a nationwide lockdown and all flights were cancelled by the government of India. I had to make trave...
May 12, 2021 by Mayankrajsinh sodha
Air India - Misbehave by Air India staff Closed
It was very horrible and inhuman experience with Air India staff when I was flying from Delhi to Kolkata on *st May'**. I was at gate no. ** where AI staff PARMINDER KAUR was on duty. I have never seen such a lady who neither had humanity nor ...
May 11, 2021 by suman shrivastava
Air India - Air India Refund Request for Failed Transaction Closed
I have tried to book a flight from Delhi(India) to New York (US) by using a mobile app of Air India on *nd May ****, for this booking I have used net banking with axis bank as payment method. Two times, money is deducted but the ticket is not c...
May 11, 2021 by Khemanshu Rao
Air India - Airline Cancelled flight Refund Closed
Booked Air India Ticket (Booking Reference: Z***R) for **-May-**** Departing From Bhopal At **.** To Mangalore, Arrival Time **.**. The Airline Has Cancelled The Flight And Not Responding To Emails Or Calls Regarding A Refund. The airline has r...
May 11, 2021 by Saurabh Upadhya
Air India - Non refund of Cancelled Flight Air Tickets Open
*. I had booked the following Return air tickets for my family members ( wife and two daughters) to avail the LTC on ** Feb **** on the DTS ( Defence Travel System) :- (a) ** Jun **** - AI *** - Pune to Chandigarh Booking Id- AB ****** ...
May 10, 2021 by Vivek Bhatara
Air India - Refund not received Open
An Air India round trip ticket was booked for Kolkata - Toronto - Kolkata for travel from **th May'** to **thJun'** through the Cleartrip portal.The travel could not be undertaken due to the Covid** Lockdown and cancellation of flights. Despit...
May 10, 2021 by AJIT CHERIAN KURUVILLA
Air India - Air India ticket not refunded Closed
I had a booking made for an Air India flight before the March **** lockdown for the travel period that came in the lockdown. The PNR is Z*SE* -Mumbai-Chandigarh – for travel date March **, ****. The ticket numbers are as follows: ***********...
May 09, 2021 by Anupama Vijayaraghavan
Air India - No refund or voucher for the cancelled flight Closed
Flight was booked for **th Jan. Then it was postponed by a week by paying the additional amount. But the ticket for the postponed date was not received, hence the ticket was cancelled. Multiple mails have been written to the Air India executive...
May 09, 2021 by Thejeswi Kaymballi Shankar
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Questions about Air India
Ask questions about Air India and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Air India?
0124 264 1407
What is Air India office address?
113, Airlines House, Gurudwara Rakabganj Road, Parliament Street, Delhi - 110001 (Behind All India Radio).
What is Air India customer care email?
Checkin@airindia.in
Where to find Air India discount coupons?
Who is the Owner / CEO of Air India?
J. R. D. Tata
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