Education Complaints, School/College Complaints

Education Complaints

We all know the importance of Education in Life. Without it we would pretty much be worthless. Education plays a vital role in all-round development of an individual. Parents usually want their children to get the best possible education and for this they send their child to the best institutes. However, many times the parents come to know that their child is being bullied or is being ill-treated by their classmates or sometimes even by their teacher. Many times the school/college administrative department is unwilling to offer the deposit or even the admission fees. Many private instituions promise that the children will be provided with nutritious food but on joining that nutritious food is no where to be found. The parent will generally feel outraged in such cases and will want to file a complaint against the school. So how can an individual file a complaint against any educational institution? There are many online grievance portals which are specially focussed on education department complaints wherein you can fill a form by entering all the relevant details. However, if you are a student and want to file a complaint directly without informing your parents, what are your options? First and foremost if the student has a complaint regarding the classroom situations or any administrative actions, he/she should immediately contact the head of the faculty of the respective education department. He/she should also visit the principal office and be vocal about their problem. Apart from getting formal education at school/colleges, there has been a new way of studying namely through online portals. Byjus,Dexler Education, Educomp Solution, NIIT are some of the leading online student platforms in India. If you have grievance against any of the portal you should firstly try to email them by explaining the entire issue or you can even call them at their customer care number. The customer care number of some of the leading online student platforms in India are :

Byju's Customer Care Number - +91 9243500460
Educomp Customer Care Number – 0124-4529000
NIIT Customer Care Number - 91-124-429 3000
IGNOU customer care number – 011-295327411

Moreover, if the customer care executives are unwilling to resolve the complaint then the next best step would to approach your nearest consumer forum. We at Voxya help in approaching the consumer forum by preparing the case documents. We generally receive about 20 monthly education department complaints. The most common complaints include Refund not provided, poor school management, private school complaint, course deviation etc.

Return and Refund Money (BYJU'S) ^Open

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Apr 15, 2021 by Kishore Kumar

NIOS payment done but still Application Showing Submission Pending (National Institute Of Open Schooling) ^Open

I made NIOS admission by paying Rs.*****.** after making payment My application still showing Submission pending even my amount has been deducted from my bank account. And I have inquire to my bank & they have said that the Amount of Rs.****.**...

Apr 07, 2021 by Aseng Ratan

Fees not refunded (The Bhawanipur Education Society College) ^Open

I had taken admission in the BGES College, Kolkata, in September and paid the requisite fees of Rs. *****. I desired to get my admissions cancelled. I wrote a mail regarding the same, requesting them to cancel my admission and refund the fees p...

Mar 16, 2021 by Dipesh Chandak

Ask money for my certificates (St Marys Engineering College Deshmukhi) ^Open

I submitted at the time of admission but now they are not giving my certificates back. Please help me to get my certificates back from that college They are asking * lakh rupees...

Mar 14, 2021 by Syed Mohd Ali

Faculty Not Available Breach of Contract Not Refunding Money (GateIIT Gate Indian Institute of Tutorials Bangalore ) ^Open

Eleven follow-ups have been made since the mail below dated *rd January ****. After the third follow-up GATEIIT responded asking for my bank details, which I sent. Since then eight more followups have been done. Yet, no refund. -----> "Dear XXX...

Mar 07, 2021 by Sanjiv Kumar Gupta

Cancellation still pending Since 6 Months (Byjus learning app) ^Open

Dear Sir, This is infrom to you that i was take subcreptionsubscription from byjus on **st Aug ****. i was submited *k rupess as a dopit ammout. tota ** k curriculum. **k i was go with loan. the product was dleverd very late aproox ** day af...

Feb 24, 2021 by Bharat Singh Chauhan

Wrong information sent to me about exam schedule (NMAT by GMAC) ^Open

Registered for nmat studied whole year for this and then they sent me wrong information about my exam schedule. I received an email about my exam that it was on ** jan **** on **:** UTC and it happened on **:** IST, missed my exam be aise of th...

Feb 10, 2021 by Ansh sharma

Shine Learning Payment done but Course didn t started on time Need Refund (Shine learning) ^Open

Hi Sir/Madam, I have registered with Shine learning for the AWS Solution Architect course. It seems they are cheating. I need refund, please help. - Amount paid on Jan ** - ShineLearning: shubhangi(**********) - Amount Paid : *****.** (...

Feb 06, 2021 by Chandan Kumar Mishra

SCORE ERROR (NMAT by GMAC) ^Open

I have taken NMAT by Gmac retake * on ** january **** and after exam i got score of ** in quantitative aptitude section . As per NMAT by Gmac ** is the minimum marks in NMAT **** - **** exam , so i got doubt and checked with test center team t...

Jan 28, 2021 by SURYATEJA YADAV KONDEBOYINA

Fake Promise About The Course (Simplilearn) ^Open

I have registered for "Master Program Data Analyst" from Simplilearn on the **th of august, on the very first call, the counselor made fake promises about the course just to get me enrolled in it. *. He said the course is live and interactiv...

Jan 23, 2021 by Upasana Gaur

Simplilearn Solutions Pvt Ltd Roshana Roy Refund and money back relatedOrder ID CSTM (Simplilearn Solutions Private Limited) ^Open

Hi Team, I am Roshana Rose Roy who enrolled for online Masters in Data Scientist course on **th August **** in Edtech Simplilearn. I have chosen Simplilearn due to its massive marketing in various platforms. Name: Roshana Rose Roy Simpl...

Jan 23, 2021 by Roshna Roy

Fraud by shaw academy (Shaw Academy) ^Open

sir i have taken shaw academy free trial for * month and i want to cancel my membership before * month as i am not satisfied by their service, but they are not allowing me to cancel it as they told to call on their company number and i called t...

Jan 15, 2021 by Shubham gupta

Partial refund of fee (Amity university Noida ) ^Open

my daughter took admission in amity noida in the month of July. Last date of admission was **/*/****. we deposited fee in two installmets . last date to submit the fee was */*/****. we paid Rs. *,**,*** and applied for withdrawal in the month o...

Jan 10, 2021 by sonika bagri

Fee Refund from Symbiosis School of Economics Pune (Symbiosis School of Economics) ^Open

I am yet to receive my fee refund as per UGC circulation passed on **nd Sep in view of COVID ** Pandemic. As per the circular universities have to refund all the fee amount as a special case for this year only. After following up thru mails and...

Jan 02, 2021 by Aaditya Kaul

Coaching Classes services deficient (Quest Classes Pune) ^Open

Joined the class in Feb ****. within two months the student realized that his queries were not being answered. Various calls and messages to get the queries cleared were unanswered. Classes were held via zoom calls but even there when my son ...

Dec 29, 2020 by Joe Thomas

Partial refund by the University (Amity university Noida ) ^Open

My son had enrolled in Amity University on */*/****. He applied for withdrawal on **/*/**** . The total tuition fee we had paid was Rs.*****. The UGC(University Grants Commission had put out * notices on **/*/****, 'Letter' and 'Guideline'. Acc...

Nov 28, 2020 by Manisha Saraf

Study certificate (JJ GROUPS OF EDUCATIONAL INSTITUTIONS ) ^Open

Im poor guy i wanted to study and do job i have paid exam fees to JJ groups in tamilnadu they told me with in * months we will conduct exam but they didn't and they told me reason that becz of covid we are not conducting but this is **th month ...

Nov 19, 2020 by Bejjanki sai sandeep

Referral rewards not provided (Unacademy Plus) ^Open

From last * months I have been continuously pinging them and they are not replying. I have **** points after referring two of my friends. During pandemic they said you would certainly receive a call back once situation becomes normal. Now th...

Nov 04, 2020 by Saurabh Tripathi

Refund of Coaching Fee (Roots Education Private Limited) ^Open

Dear Mr Mohit Khurana, I am attaching invoice and correspondence regarding enrollment in your CAT exam coaching preparation course. My daughter Ridhima could not attend the training program due to hectic schedule and some class atmosphere...

Nov 02, 2020 by Ridhima Jain

Refund of Fee (Roots Education Private Limited) ^Open

My daughter Ridhima Jain Enrolled for Mahaguru CAT exam coaching preparation course, in 2017. But My daughter Ridhima could not attend the training program due to hectic schedule and some class atmosphere issues and hence decided to drop ou...

Nov 02, 2020 by Rajani Jain

Byjus finance department harassing me (Byjus Learning Online Products) ^Closed

I purchased byjus trail kit in feb ** **** .within trail period i opted for refund now all We are being threatened by them that our cibl score and penalty charges will be deducted when the actual fault is done by Byjus. I have returned the pro...

Apr 14, 2021 by Ayesha mohammed

Course completion certificate not issuing from the university (Madurai kamraj university) ^Closed

Sir my self G Rajendra Prasad completed BCA from madurai kamaraj university in APR **** since then iam awaiting for CC in **** for one of my mail they replied me that your fees is due of Rs ****/- and i paid the same in ** Oct **** but they did...

Apr 10, 2021 by G RAJENDRA PRASAD

Byjus not refunding fees even when cancelled in trial period (Byjus) ^Closed

Want to raise a complaint against Byjus. I booked a course by credit card no cost emi payment. After transaction i got a msg displaying taxes and processing charges. I immediately asked for refund(they have a freelook period of ** days) yet my ...

Apr 06, 2021 by Suman Mishra

PAYMENTS MADE BUT REFUSED BY BYJUS (Byjus Learning Online Products) ^Closed

I have made the payment of ***** rupees through phone pe from my Axis Bank Account on *th March to buy online learning kit including the tab for my daughter who is studying in class ** this year.. Till date ** days passed but all BYJUS authorit...

Mar 30, 2021 by SREEDHARA SAMAL

Cancellation of course and refund of security deposite (byjus tab) ^Closed

They used parliamentary language, not refunding my security deposit,...

Mar 21, 2021 by Hakim Akhtar Hussain

Forcing for Admission by giving false statement (Byjus learning) ^Closed

Byjus team forced me for admission by giving the false promise, then I was realized and tried to cancel the admission immediately but byjus team refusing to cancel and not responding phone calls. I have sent a lot of emails to the customer supp...

Mar 21, 2021 by MOORTHI M

No swimming classes available (Fitso seals) ^Closed

I wanted to learn swimming. So, I searched on internet and then I got to know about fitso. I raised a query at their website and their team member contacted me and told me about their services. She suggested me to buy a package of Rs. **** dura...

Mar 18, 2021 by Pratibha arora

Upgrad fail to deliver they have promised (Upgrad Education Private Limited) ^Closed

Upgrad charged me * lac Rs for PG diploma in Datascience from IIITB but eventually they fail to deliver what was promised to me I have made several emails and calls spent * months contacting them they fail to get back m refund instead asked me...

Feb 27, 2021 by Sidhartha sindam

Byjuys Tablet course Cancellation (Byju) ^Closed

I have opted for Byjuys tablet course on September ****.but I tried reaching out to Byjuys to cancel the subscription and loan Emi as the course content and materials they are providing as part of this course is almost available for free in the...

Feb 19, 2021 by Sangeetha

Insufficient Incorrect Misinformation provided for MSc data Science Degree by Upgrad (Upgrad Education Private Limited) ^Closed

I wanted to highlight the trouble i faced by enrolling for a Masters Program in Upgrad, The fee for the course is ****** and I opted for a Master in Data Science degree through LJMU University. I Was not told or given any details all i was told...

Feb 15, 2021 by Deepak Raj

Cacellation refund (Byjus Learning Online Products) ^Closed

To enroll into Class * for the academic year ****-**, I paid the amount of **** rs as caution deposit into Byjus for my Kid. I request a demo class for a month , I was told that there is no demo class for Class * and * Students, so I deci...

Feb 12, 2021 by Dinesh babu

FRAUD SIGUNATURE (Byjus learning app) ^Closed

I bought neet course because the counselor promise me to give live classes and many, after buying course I would not get live classes, then I want to cancellation of my neet course and want stopping emi of bank ...

Jan 28, 2021 by GOWTHAM

Fee refund on cancellation of application before last date (IGNOU (Indira Gandhi National Open University)) ^Closed

I'm student of PGDRD course in IGNOU and registered for PGDAST course for July ****. Paid my fees via phonepe. on the same day I came to know that I'm not eligible for two courses in the same year and they cancelled my PGDAST course. on the las...

Jan 17, 2021 by Aditya Gorti

BAD SERVICE BY BYJUS (Byjus) ^Closed

I AM PURCHASE A STUDY MATERIALS FROM BYJUS COUNCILORS MR RISHAV RAJ ALL PAPER DONE EMI START SOME THING TWO MONTH GOING NO ANY CALL ATEND BY BY MENTOR SO STUDY IS COMLETLY CLOSE BUT EMI DEBITED IN MY ACCOUNT SO I WANT TO REFUND MY MONEY...

Jan 03, 2021 by ANIL KUMAR BHARTI

Course cancellation regarding (Byjus) ^Closed

I have purchased byju's ias tablet course for **** in August for Rs *****. Due to financial reasons, my mom couldn't able to pay the fee further and we asked byju's to cancel my course from October *nd week. Also she's is a single parent, she c...

Dec 12, 2020 by Shanthini Priya

Refund not given (Jis University Agarpara Kolkata) ^Closed

I still didn't get my refund of my cancelled admission against BBA course till now. The cancellation was done by May ****, just * days after my admission. They first said they will give me my refund by December ****, then they said January ****...

Dec 11, 2020 by Debarghya Chowdhury

For cancellation and refund of learning program (BYJUS LEARNING PROGRAM) ^Closed

We started learning program for my son, with ** days trial period and paid **,*** for tablet. They said you can any time cancel if u paid for tablet. And remaining **,*** with EMI. Within ** days we decided to cancel the programme because of so...

Dec 08, 2020 by Devna Wadhwa

Money not refunding (Byjus) ^Closed

I bought * years jee course and paid **** for registration and remaining amount as emi but later we decided to cancel it and applied for refund and it is now ** days when I applied for refund. But I hadn't refunded yet. Every time I call cust...

Dec 03, 2020 by R Ahlawat

Fake promises (Byjus) ^Closed

I purchased the IIT-JEE tablet in September ****, the salesman promised that my kids will get one on one attention but it is far away from reality. Initially they would call once in every month to check on my kids and during those conversations...

Nov 29, 2020 by Adhisha

Cancellation (Byjus) ^Closed

Purchased for my son,After taking this lost my job and admission was cancelled from school because of LEAVING CERTIFICATE issue now I called for cancellations they are telling about ** days and they are not worried about child future In this p...

Nov 27, 2020 by Adnan Ali moge