Education Complaints, School/College Complaints

Education Complaints

We all know the importance of Education in Life. Without it we would pretty much be worthless. Education plays a vital role in all-round development of an individual. Parents usually want their children to get the best possible education and for this they send their child to the best institutes. However, many times the parents come to know that their child is being bullied or is being ill-treated by their classmates or sometimes even by their teacher. Many times the school/college administrative department is unwilling to offer the deposit or even the admission fees. Many private instituions promise that the children will be provided with nutritious food but on joining that nutritious food is no where to be found. The parent will generally feel outraged in such cases and will want to file a complaint against the school. So how can an individual file a complaint against any educational institution? There are many online grievance portals which are specially focussed on education department complaints wherein you can fill a form by entering all the relevant details. However, if you are a student and want to file a complaint directly without informing your parents, what are your options? First and foremost if the student has a complaint regarding the classroom situations or any administrative actions, he/she should immediately contact the head of the faculty of the respective education department. He/she should also visit the principal office and be vocal about their problem. Apart from getting formal education at school/colleges, there has been a new way of studying namely through online portals. Byjus,Dexler Education, Educomp Solution, NIIT are some of the leading online student platforms in India. If you have grievance against any of the portal you should firstly try to email them by explaining the entire issue or you can even call them at their customer care number. The customer care number of some of the leading online student platforms in India are :

Byju's Customer Care Number - +91 9243500460
Educomp Customer Care Number – 0124-4529000
NIIT Customer Care Number - 91-124-429 3000
IGNOU customer care number – 011-295327411

Moreover, if the customer care executives are unwilling to resolve the complaint then the next best step would to approach your nearest consumer forum. We at Voxya help in approaching the consumer forum by preparing the case documents. We generally receive about 20 monthly education department complaints. The most common complaints include Refund not provided, poor school management, private school complaint, course deviation etc.

Fee refund on cancellation of application before last date (IGNOU (Indira Gandhi National Open University)) ^Open

I'm student of PGDRD course in IGNOU and registered for PGDAST course for July ****. Paid my fees via phonepe. on the same day I came to know that I'm not eligible for two courses in the same year and they cancelled my PGDAST course. on the las...

Jan 17, 2021 by Aditya Gorti

Fraud by shaw academy (Shaw Academy) ^Open

sir i have taken shaw academy free trial for * month and i want to cancel my membership before * month as i am not satisfied by their service, but they are not allowing me to cancel it as they told to call on their company number and i called t...

Jan 15, 2021 by Shubham gupta

Partial refund of fee (Amity university Noida ) ^Open

my daughter took admission in amity noida in the month of July. Last date of admission was **/*/****. we deposited fee in two installmets . last date to submit the fee was */*/****. we paid Rs. *,**,*** and applied for withdrawal in the month o...

Jan 10, 2021 by sonika bagri

Fee Refund from Symbiosis School of Economics Pune (Symbiosis School of Economics) ^Open

I am yet to receive my fee refund as per UGC circulation passed on **nd Sep in view of COVID ** Pandemic. As per the circular universities have to refund all the fee amount as a special case for this year only. After following up thru mails and...

Jan 02, 2021 by Aaditya Kaul

Coaching Classes services deficient (Quest Classes Pune) ^Open

Joined the class in Feb ****. within two months the student realized that his queries were not being answered. Various calls and messages to get the queries cleared were unanswered. Classes were held via zoom calls but even there when my son ...

Dec 29, 2020 by Joe Thomas

Partial refund by the University (Amity university Noida ) ^Open

My son had enrolled in Amity University on */*/****. He applied for withdrawal on **/*/**** . The total tuition fee we had paid was Rs.*****. The UGC(University Grants Commission had put out * notices on **/*/****, 'Letter' and 'Guideline'. Acc...

Nov 28, 2020 by Manisha Saraf

Study certificate (JJ GROUPS OF EDUCATIONAL INSTITUTIONS ) ^Open

Im poor guy i wanted to study and do job i have paid exam fees to JJ groups in tamilnadu they told me with in * months we will conduct exam but they didn't and they told me reason that becz of covid we are not conducting but this is **th month ...

Nov 19, 2020 by Bejjanki sai sandeep

Referral rewards not provided (Unacademy Plus) ^Open

From last * months I have been continuously pinging them and they are not replying. I have **** points after referring two of my friends. During pandemic they said you would certainly receive a call back once situation becomes normal. Now th...

Nov 04, 2020 by Saurabh Tripathi

Refund of Coaching Fee (Roots Education Private Limited) ^Open

Dear Mr Mohit Khurana, I am attaching invoice and correspondence regarding enrollment in your CAT exam coaching preparation course. My daughter Ridhima could not attend the training program due to hectic schedule and some class atmosphere...

Nov 02, 2020 by Ridhima Jain

Refund of Fee (Roots Education Private Limited) ^Open

My daughter Ridhima Jain Enrolled for Mahaguru CAT exam coaching preparation course, in 2017. But My daughter Ridhima could not attend the training program due to hectic schedule and some class atmosphere issues and hence decided to drop ou...

Nov 02, 2020 by Rajani Jain

Not Refunding Amount (GateIIT Gate Indian Institute of Tutorials Bangalore ) ^Open

I joined in GateIIT,Bangalore for Online gate Coaching around * months ago(**th of July).They promised to give quality services and hard copy materials.But even after * months also they didn't provide any hard copy and the educational quality a...

Oct 05, 2020 by Rohan Mondal

Manager behaviour and forgery (Byjus learning app) ^Open

Greetings of the day. My name is Abhishek Singh and I am working as BDA in Varanasi. I joined here in **nd of April. I am happy to be the part of this Organisation. I always dreamt of working in this Organisation. I prepared for this job, I g...

Oct 03, 2020 by Abhishek Singh

Institute not returning my money (Rukshi Career Academy Pvt Ltd) ^Open

Respeted Sir/Madam -Rukshi career academy provides class of CMA course. I contacted him on February ****, He provided me the course details, he also told me if i enroll with his institute i will get scholarship by taking admission in postgrad...

Oct 03, 2020 by Ankit

Refund the money (University Of Madras) ^Open

Sir I graduated from the University of Madras Since all my mark sheets got lost I applied in **** for duplicate mark sheets due to some personal and job needs I approached the Registrar Office and Controller of Examinations at Univers...

Sep 21, 2020 by Kaniyakumari Chandu Prabhakaran

Facing problem with refund issue of PGDM course fees from international school of management Excelle (ISME INTERNATIONAL SCHOOL OF MANAGEMENT EXCELLENCE BENGALURU ) ^Open

This is to bring to your kind notice that I, Jayesh Bhagchandani took admission in ISME(Bangalore) in PGDM program with marketing specialisation on’.....date’. The total fees for the course was *,**,*** and out of that i had paid **,*** on ...

Sep 21, 2020 by Jayesh bhagchandani

Hostel Caution money refund and Excess fees refund (JECRC University) ^Open

My son SM Shanur Rahman student id no. **BCIN*** withdrew the jecrc university as well as jecrc hostel on date ** Feb **** and submitted claim application for refund of hostel caution money Rs. **** and excess fee refund deposited RS. ***** on ...

Sep 17, 2020 by SM Shanur Rahman

Not Refunding Money (Made Easy Learnings Private Limited) ^Open

I have applied for classroom course for ESE for C batch which is going to start on **/**/****. I have paid advance fee Rs.**,***/- and study material fee **,***/- total Rs. *****/- on **/**/**** through online transaction from my account of AX...

Sep 11, 2020 by PRANJAL RAKESH KUTHAR

Vedantu Refund (Vedantu com) ^Open

Paid first installment Rs **** to Vedantu on Jun **th and the account was deactivated on **th Jul as I have not made the second payment as I am not satisfactory with the service they provide, I have raised for Refund till now I have sent more t...

Sep 03, 2020 by Manivannan

Refund not done SEAT BOOKING (JECRC University) ^Open

I booked a seat in the university on ** th june , i their website i was forced to deposite **** extra for hostel booking(which i did'nt wanted to) as there was no other option, their website does'nt state any refund policy regarding seat bookin...

Aug 31, 2020 by Kashish Verma

Product are not delivered (The marksman career class) ^Open

My product are required because this is exam book are there. So please check order ...

Aug 21, 2020 by Mahesh Shrirang Talekar

BAD SERVICE BY BYJUS (Byjus) ^Closed

I AM PURCHASE A STUDY MATERIALS FROM BYJUS COUNCILORS MR RISHAV RAJ ALL PAPER DONE EMI START SOME THING TWO MONTH GOING NO ANY CALL ATEND BY BY MENTOR SO STUDY IS COMLETLY CLOSE BUT EMI DEBITED IN MY ACCOUNT SO I WANT TO REFUND MY MONEY...

Jan 03, 2021 by ANIL KUMAR BHARTI

Course cancellation regarding (Byjus) ^Closed

I have purchased byju's ias tablet course for **** in August for Rs *****. Due to financial reasons, my mom couldn't able to pay the fee further and we asked byju's to cancel my course from October *nd week. Also she's is a single parent, she c...

Dec 12, 2020 by Shanthini Priya

Refund not given (Jis University Agarpara Kolkata) ^Closed

I still didn't get my refund of my cancelled admission against BBA course till now. The cancellation was done by May ****, just * days after my admission. They first said they will give me my refund by December ****, then they said January ****...

Dec 11, 2020 by Debarghya Chowdhury

For cancellation and refund of learning program (BYJUS LEARNING PROGRAM) ^Closed

We started learning program for my son, with ** days trial period and paid **,*** for tablet. They said you can any time cancel if u paid for tablet. And remaining **,*** with EMI. Within ** days we decided to cancel the programme because of so...

Dec 08, 2020 by Devna Wadhwa

Money not refunding (Byjus) ^Closed

I bought * years jee course and paid **** for registration and remaining amount as emi but later we decided to cancel it and applied for refund and it is now ** days when I applied for refund. But I hadn't refunded yet. Every time I call cust...

Dec 03, 2020 by R Ahlawat

Cancellation (Byjus) ^Closed

Purchased for my son,After taking this lost my job and admission was cancelled from school because of LEAVING CERTIFICATE issue now I called for cancellations they are telling about ** days and they are not worried about child future In this p...

Nov 27, 2020 by Adnan Ali moge

Cancellation (Byjus learning app) ^Closed

I purchased byjus product from * to ** in month of June. As per their cancellation policy, I dropped a cancellation mail on **th day i.e. June **. Till now, the subscribtion had not been cancelled. **k about has been given and total course valu...

Nov 26, 2020 by Shubham singhal

Amount not refunded after cancellation (Think & Learn Private Limited) ^Closed

After my cancellation of request & with many follow-up they have not returned my amount. on **th day i called for cancellation but they have picked the call, on **th day i informed for cancellation. My first EMI is also deducted after so many f...

Nov 12, 2020 by Swapna Rani

My refund is not initiated beside cancelling before the trial period (Byjus learning app) ^Closed

I purchased this product for my sister as the counsellor was convincing that the product is very good . Even though she was in commerce and not in need of any study material I purchased the product on a condition that I am going to try the prod...

Nov 05, 2020 by Aayushi Gupta

Received damaged birthday gift (Byjus) ^Closed

After * weeks i received my birthday gift and when I opened the package it was damaged....

Oct 05, 2020 by Mohit Suman

CANCILLATION OF BYJUS TAB EMI (Byjus learning app) ^Closed

SIR BYJUS CONCELLER MUJHE CALL KRI OR USKA PRODUCT KE BARE ME FROUD BATE BTA KAR MUJHSE UPSC HINDI KA TABLET EMI PAR PURCHES KRAVA DIYE UNHONE JAISA BATAYA THA VAISA FACILITY MUJHE NAHI MILA OR MAI JAB UNHE BOLA TO AB BOLTE HAI KI EMI CANCEL ...

Oct 04, 2020 by SANJEET KUMAR RANA

Cancellation of my subscription due to personal reason (Byju ias) ^Closed

I purchased byjus IAS Tablet before * months on July fist week,believing the words of genuineness of their executive...Since then,I was not satisfied with the product , also I lost my Job that I am not able the EMI on time Even asking for can...

Oct 04, 2020 by Jes marshal

Package not delivered but shows as delivered with some wrong signature (Ecom Express) ^Closed

I have ordered medicine in medlife and they sent the medicine via ecom express and in the app it shows as delivered and when i contacted them they showed the proof of delivery from ecom express claiming it is delivered even though it wasn't and...

Oct 02, 2020 by Shivarudhra N

Counsellor and online mails communication are not matching for the admission in Amity university onl (Amity University Online Noida ) ^Closed

Few days before I got a call from counsellor regarding admission in UG courses in amity university online. And after getting calls so many calls from different-* counsellors from Amity university online noida . I decided to go with Mr Satish K...

Oct 01, 2020 by Rajkumar mishra

Subscription not cancelled (Byjus) ^Closed

As per byjus commitment I should be able to cancel my subscription under ** days of delivery. I placed a request for the same under ** days and it’s been approx. * months I’m struggling with this issue. Every time when I call they have a ve...

Sep 29, 2020 by Mehul sahu

Retaintion team and mentor not respond (Byjus learning app) ^Closed

We have opt your offer on the basis of ** days trail basis and your sales officer also he was commit to us we are able to return your TAB and materials within ** days.also did the same my kid not want to do with this. Also my EMI will deduct...

Sep 28, 2020 by Vijay Kumar Katare

Cancellation and refund (byjus tablet) ^Closed

Regarding cancellation of byjus learning Kit Dear madam, I had purchased byjus learning kit on */*/** with commitment that if we dont like that we can go for cancellation within ** days of delivery.And we received the kit on **/*/**...

Sep 28, 2020 by Rajesh

Cancellation of my EMI (Byjus) ^Closed

I have chosen Byju's one year subscription for my baby they send the wrong study matterial I informed to the team no one is responding....then I made request to cancel my EMI n they accept that problem is from our side they said sorry also...no...

Sep 21, 2020 by Ranjit

Made fraudulent activity (Byju s) ^Closed

We brought the package in by jus , that concern executive made a fraudulent active and get a signature from our end for get a loan in avanse . As of now we didn’t receive any material and any learning things , I want to know Wht is happing , ...

Sep 16, 2020 by Vasudhara Devi

Scholarship IAS registration (Byjus learning app) ^Closed

From byjus I got call that employee details are (Jagadeshwar Reddy Sr.UPSC Counselor AP/TS ********** jagadeshwar.chirra@byjus.com Byjus IAS.). He called to counsel me to take scholarship for IAS and he told to pay registration fee ****/- ...

Sep 14, 2020 by Amritha Chouhan