Education Complaints, School/College Complaints

Education Complaints

We all know the importance of Education in Life. Without it we would pretty much be worthless. Education plays a vital role in all-round development of an individual. Parents usually want their children to get the best possible education and for this they send their child to the best institutes. However, many times the parents come to know that their child is being bullied or is being ill-treated by their classmates or sometimes even by their teacher. Many times the school/college administrative department is unwilling to offer the deposit or even the admission fees. Many private instituions promise that the children will be provided with nutritious food but on joining that nutritious food is no where to be found. The parent will generally feel outraged in such cases and will want to file a complaint against the school. So how can an individual file a complaint against any educational institution? There are many online grievance portals which are specially focussed on education department complaints wherein you can fill a form by entering all the relevant details. However, if you are a student and want to file a complaint directly without informing your parents, what are your options? First and foremost if the student has a complaint regarding the classroom situations or any administrative actions, he/she should immediately contact the head of the faculty of the respective education department. He/she should also visit the principal office and be vocal about their problem. Apart from getting formal education at school/colleges, there has been a new way of studying namely through online portals. Byjus,Dexler Education, Educomp Solution, NIIT are some of the leading online student platforms in India. If you have grievance against any of the portal you should firstly try to email them by explaining the entire issue or you can even call them at their customer care number. The customer care number of some of the leading online student platforms in India are :

Byju's Customer Care Number - +91 9243500460
Educomp Customer Care Number – 0124-4529000
NIIT Customer Care Number - 91-124-429 3000
IGNOU customer care number – 011-295327411

Moreover, if the customer care executives are unwilling to resolve the complaint then the next best step would to approach your nearest consumer forum. We at Voxya help in approaching the consumer forum by preparing the case documents. We generally receive about 20 monthly education department complaints. The most common complaints include Refund not provided, poor school management, private school complaint, course deviation etc.

Cancelation of learning app (Byjus learning app) ^Open

I purchased the Byjus Premium Product (learning app) for my son studying in the *th standard. I purchased it for Rs.*****. But he is not able to follow the app and I requested for cancelation of the App. But they are saying that it can't be can...

Dec 20, 2019 by Kashmeera

Cheating on Degree (MK Eduworld ) ^Open

I was told that I'll get my degree in * months. I and my friend joined them as they told us it's legal and psc and UGC granted. It's a distance education approved by the government, they said. But it's almost * years and I didn't get any update...

Dec 16, 2019 by Sanju T

Poor Management and unprofessional approach (Gd Goenka Toddler School ) ^Open

Poor management and unprofessional leaders at GD Goenka Toddler school, Pallav Puram Meerut. Though it is a franchise but eventually it is getting bad name to the group. Parents have stopped sending their kids to the school. ...

Dec 03, 2019 by JASKIRAT SINGH JAGGI

Poor service of a coaching institute (Neo gate academy ) ^Open

I have joined a coaching institute for gate on September ** till date nearly *.* months passed away in those months nearly *.* months there are no classes held and even now the institute not helping the classes even my exam is very near I. E., ...

Dec 03, 2019 by Sai Narasimha

Cancelletion and return (BYJU S) ^Open

मैंने byjus जी उसे कैंसिलेशन और आर्डर कैंसिल करने के लिए रिक्वेस्ट करी ... मेरी फाइनेंसियल प्रॉब...

Nov 17, 2019 by Preeti massey

Education consultant cheated (star education) ^Open

This is Shankar from Tamilnadu Tirupur, recently I received an email stating that I'm getting university admission with lesser fees with a validated and reputed university. Her name (RAMYA ACCUSED), Mysore Mobile number of the accused +*****...

Nov 08, 2019 by Shankar

Refund issues by Extra marks (Extra marks ) ^Open

Extra Marks Mentor Mr. Soumik Saw personally visited my home on dated **/**/**** and convinced us to purchase their * year ICSC class-V level education package through electronic gadget(Order ID:-*f**e*-*******)course fees worth of Rs.*****/-wh...

Nov 06, 2019 by DIPANJAN SUR

Too much Fees charged (Richmondd global school) ^Open

The school charges annual fees every year...and at the time of quarterly fees payment, on the name of development fees, practical charges, IT charges, they charge so much amount from the parents. I want to complain against the Richmond global ...

Oct 18, 2019 by Prinkal goyal

Received wrong Documents and a year of Harassment (Suresh Gyan Vihar UniversityDE) ^Open

My name is Simmi Jaiswal and I have enrolled for MBA in HR in October **** through SGVU (Enrollment no-sgvu**D*********). I am writing you this mail to show you my pathetic condition due to mismanagement and lack of proper support to the studen...

Oct 04, 2019 by Simmi jaiswal

Discontinuation request not accepted (Byjus) ^Open

I am asking Byjuz customer care to discontinue this app for my son. I already paid RS. ***** and first month instalment Rs. ****, my second instalment will lapse on **th October. Before that I need to stop this app. But Byjuz Customer care team...

Oct 01, 2019 by Kartheeswaran.K

Carpenter fraudulant quality material with no service within a month (Krishna Kitchen And Interior) ^Open

I gave a furnishing contract to this carpenter for my * bhk flat and to my surprise the work he did in kithcen started falling out as well as getting rusted .he also promised me few more work which is still pending and from last two months he i...

Sep 23, 2019 by Pankaj mishra

CANCELLATION OF PACKAGE NOT DONE IN TIME (Byjus) ^Open

Dear Sir/Mam, An executive from BYJUs, Mr. Ankush Baboria visited our residence and explained us about the learning app from BYJUs. He told us about the offer and the fees that can be paid through easy EMIs through Bajaj Finance. The tot...

Sep 18, 2019 by Lavneesh Atri

Substandard coaching classes refusing refund (Techavera Solutions) ^Open

I reached out to Techavera as a working professional looking for GATE coaching in Statistics (ST) on weekends; Techavera advertises themselves as providing coaching for all kinds of competitive exams as well as professional courses. *. I was ...

Sep 17, 2019 by Hardik Shah

Recovery of dues (Rps International School Sector 89 Gurgaon) ^Open

I have rendered services by supplying Bags and Watches to school during February **** and services were duly performed for Rs *,*** and Rs ***** respectively. After multiple follow ups I have not received any payment till date. I met several ti...

Sep 12, 2019 by Anuradha Chandgothia

Services are not as promised (Careers360.com) ^Open

On ** July ****, I purchased a package for jee **** from careers***.com.They were the one who approached me and told that you would get daily live classes and doubt solving classes. But there are only video lectures in the package. They also to...

Sep 04, 2019 by Mohammad zaki

RGPV degree not delivered (RGPV) ^Open

I have applied for my engineering degree before *.* years but did not get till now, I went to RGPV but they are saying we are not responsible for that even not given me speed post tracking ID so that I can track it. Please help me....

Sep 04, 2019 by Sulabh Jain

Online course not completed (Ventet Educare ) ^Open

Applied for online web designing course in April ****. Paid full fees in advance. Course started on * June but discontinued after about * sessions. Faculty stopped responding till date. Entire holiday period spoilt....

Sep 01, 2019 by Yashik Chauhan

Money not refunded (Vedantu) ^Open

I have enrolled for a course worth Rs ***** at Vedantu.They have told me that they refund my money if I don't like their classes.I have paid Rs **** through paytm on ** August ****. I attended their classes but I am unable to understand their c...

Aug 31, 2019 by Harshit Gupta

Case against Geetanjali Olympiad Schools – after 2 yrs no improvement on my child (Geetanjali Olympiad Schools ) ^Open

Respected Sir(Consumer court), While taking admission(****) for I class in the school, I spoke to Geetanjali Olympiad Schools, High school branch, Vivekananda agar branch principle – Misses. Gayatri. I am expecting improvement in Reading and ...

Aug 29, 2019 by Rajesh Burra

Not giving original certificate for 4 years (R S S College Of Technology And Management ) ^Open

...

Aug 28, 2019 by Brajendra Pratap Singh

Telling us to wait for cancellation (Byjus) ^Closed

We have registered for BYJU'S on the demand that it could be cancelled within ** days if not satisfied but now it's more than * and half month still they are telling us to wait for the cancellation and refund .It does not take this much time fo...

Nov 27, 2019 by Mahek Altaf Kureshi

Cancellation of package (Byjus) ^Closed

Hi, this app is useless and they are charging too much. I ahd mailed them long back for cancellation but no one has responded. I tried to get back to the sales person but he is out of reach now. I ahve even paid the first installment but since ...

Nov 22, 2019 by Priya Pandey

Cancellation not being processed (Byjus) ^Closed

Hello, We were sold the byjus service by Ms Geetika Moolchandani in Mumbai, Invoice BYJUS*****************. During the presentation she informed that a promotion is going on and we will get * month to cancel the subscription if we are not ha...

Nov 19, 2019 by Mudit Raniwala

Byjus team taking loan without my permission on my name (Byjus) ^Closed

One and a half month ago a counselor was came at my home , he said it is scholarship for students from byjus , then he took **** cash from me and he said if you don't need our product then you can return it I said ok . But when I wanted to canc...

Nov 17, 2019 by Richa

Byjus product cancellation (Byjus learning) ^Closed

Hi Team, Myself prashant utture would like to cancel the Byjus services which were opted for my son Arjun Utture, as the study content is not available as agreed. I am struggling with the customer service people and the mentor assigned as...

Nov 16, 2019 by Prashant Maharudra Utture

Fake Degree and Verification (Calorx Teachers University) ^Closed

I am an education consultant and I work for many university for the purpose of admission I was in contact with the Ashwani alias Ashu of Bathinda Punjab and Manoj alias Teetu of the Bathinda Punjab who claims to be the owner of Calorx Teacher...

Nov 15, 2019 by Rahul

Illegally deducting Money after Cancellation (Byjus learning app) ^Closed

I had purchased Byjus class * to * product for my son from Mr. Aman (representative of Byju's) with a written commitment that if we don't like the product; we can go for cancellation within ** days of delivery, and Byjus would refund all amount...

Nov 11, 2019 by Kiran

Problem with revaluation result (Board of technical Education Uttar Pradesh) ^Closed

मैं बोर्ड ऑफ टेक्निकल एजुकेशन उत्तर प्रदेश का छात्र हूं। मैंने इसी साल पॉलिटेक्निक के फाइनल...

Nov 05, 2019 by Rakesh Maurya

Byju s not cancelling my course (Byjus) ^Closed

I have paid the said amount incash yesterday and want to get this cancelled immediately. As i am worried they will not cancell it and send me an emi in dec... I am trying to call them multiple times but none of the contact number given on the w...

Nov 04, 2019 by Suyash Jain

Regarding management problem (Green Valley Public School) ^Closed

Mere bete ki tabiyat theek nhi thi. Maine test ki wajha se school bheja. Half time ke docter ki opportunities thi jab mai lene gya to bola ki school time nhi jane de sakte jab chutti hogi tabhi ja sakta hai. Kya mere bete ki health aur uski jaa...

Sep 03, 2019 by Mohammad Adil

Not returning money back (Fitternity) ^Closed

Fitternity not giving money back even though they cancelled the class and thats why i want to cancel every other associations with them in the future. Also what about my travel expenses, as class was cancelled after i reached there....

Aug 24, 2019 by Vanshika agrawal

Cancellation of order & issued refund (Byjus) ^Closed

BYJU’S representative Ishant Rawat visited my house on **.**.**. He processed the registration and get forms signed by me stating that it was registration formality. In our meeting he insists me, Madam, if you purchase now immediately (For Gr...

Aug 21, 2019 by Megha

Online certification course from simplilearn (Simplilearn) ^Closed

I bought a certification course from simplilearn and the exam passing criteria was **% and I got **% marks in the exam. But they still failed me and when I asked them they said that now they have changed the requirements and they forgot to upda...

Jul 29, 2019 by Sunil Joshi

Refund of money (Toppers 25 IAS and RAS coaching) ^Closed

Mene Jaipur se RAS ki coaching start ki thi Toppers ** institute se ** june **** ko. Shuru mai jab baat hui to inhone bola tha ki abi jo bachhe hai unke sath beth jao kuch din mai naya batch start krenge. Lekin ab **,*** Rs. fees lene k baad mn...

Jul 21, 2019 by Sandeep Naysrania

Regarding education overseas (Y-Axis) ^Closed

I am writing this to let you know about the fraud I faced with Y-axis consultancy. I approached y-axis consultancy to pursue my masters abroad. Upon discussing with them, they've asked me to make a payment of ***** rupees for the entire process...

Jul 13, 2019 by Meghana

Services not delivered and not responding when asking for resolution (udacity) ^Closed

I have enrolled in udacity pro (* months) by paying ****** INR which is equal to ***** dollars on February **th. My first nano degree starts from **th March and I have completed my first data analyst nano degree on **st. So after graduating, I ...

Jul 05, 2019 by Devarasetti kali prasad

Return the product (Byjus) ^Closed

It applied for Byjus course under the influence of the Mr Jagdish M. His Byjus Employed ID No ******** we got it on * May ****. He said that time you are not satisfied with the product I will cancel the product and return your money. After two...

Jun 26, 2019 by JAIBIR SINGH

Delay in delivery of tablet (Byjus) ^Closed

I had ordered a Byjus Tablet with K** plan where I had paid Rs. ******/ through my Amex credit card. I have to do a lot of follow up for my tablet and it got finally delivered with a delay of * days from the delivery date. I had also written a ...

Jun 12, 2019 by Pankaj Bhatia

No standard management (Sri Dev Suman University ) ^Closed

Sri Dev Suman University in Uttrakhand has no management, they taking B. Ed exam of the first year in **** March & practical in May for ****- ** batch. When will the result come and when will this course be completed? It is a *-year programme ...

Jun 07, 2019 by Komal Malik

Cancellation not done (Byjus) ^Closed

One of the Byjus representatives started pressuring to buy Byjus product. We told several times that we can't buy but he forced to buy. He said money part I ll take care of. But we didn't use. Since it was my kids final exam time. Still, we did...

Jun 05, 2019 by JENCY MELCILDA