Education Complaints, School/College Complaints

Education Complaints

We all know the importance of Education in Life. Without it we would pretty much be worthless. Education plays a vital role in all-round development of an individual. Parents usually want their children to get the best possible education and for this they send their child to the best institutes. However, many times the parents come to know that their child is being bullied or is being ill-treated by their classmates or sometimes even by their teacher. Many times the school/college administrative department is unwilling to offer the deposit or even the admission fees. Many private instituions promise that the children will be provided with nutritious food but on joining that nutritious food is no where to be found. The parent will generally feel outraged in such cases and will want to file a complaint against the school. So how can an individual file a complaint against any educational institution? There are many online grievance portals which are specially focussed on education department complaints wherein you can fill a form by entering all the relevant details. However, if you are a student and want to file a complaint directly without informing your parents, what are your options? First and foremost if the student has a complaint regarding the classroom situations or any administrative actions, he/she should immediately contact the head of the faculty of the respective education department. He/she should also visit the principal office and be vocal about their problem. Apart from getting formal education at school/colleges, there has been a new way of studying namely through online portals. Byjus,Dexler Education, Educomp Solution, NIIT are some of the leading online student platforms in India. If you have grievance against any of the portal you should firstly try to email them by explaining the entire issue or you can even call them at their customer care number. The customer care number of some of the leading online student platforms in India are :

Byju's Customer Care Number - +91 9243500460
Educomp Customer Care Number – 0124-4529000
NIIT Customer Care Number - 91-124-429 3000
IGNOU customer care number – 011-295327411

Moreover, if the customer care executives are unwilling to resolve the complaint then the next best step would to approach your nearest consumer forum. We at Voxya help in approaching the consumer forum by preparing the case documents. We generally receive about 20 monthly education department complaints. The most common complaints include Refund not provided, poor school management, private school complaint, course deviation etc.

Dissatisfied with services (Byjus learning) ^Open

Have taken admission for child and their sales executive in order to close a deal has combined my child’s admission with someone else. I keep getting calls for someone else’s child. Even after multiple request the updation has not happe...

Nov 23, 2020 by Devendra

Study certificate (JJ GROUPS OF EDUCATIONAL INSTITUTIONS ) ^Open

Im poor guy i wanted to study and do job i have paid exam fees to JJ groups in tamilnadu they told me with in * months we will conduct exam but they didn't and they told me reason that becz of covid we are not conducting but this is **th month ...

Nov 19, 2020 by Bejjanki sai sandeep

Referral rewards not provided (Unacademy Plus) ^Open

From last * months I have been continuously pinging them and they are not replying. I have **** points after referring two of my friends. During pandemic they said you would certainly receive a call back once situation becomes normal. Now th...

Nov 04, 2020 by Saurabh Tripathi

Refund of Coaching Fee (Roots Education Private Limited) ^Open

Dear Mr Mohit Khurana, I am attaching invoice and correspondence regarding enrollment in your CAT exam coaching preparation course. My daughter Ridhima could not attend the training program due to hectic schedule and some class atmosphere...

Nov 02, 2020 by Ridhima Jain

Refund of Fee (Roots Education Private Limited) ^Open

My daughter Ridhima Jain Enrolled for Mahaguru CAT exam coaching preparation course, in 2017. But My daughter Ridhima could not attend the training program due to hectic schedule and some class atmosphere issues and hence decided to drop ou...

Nov 02, 2020 by Rajani Jain

Not Refunding Amount (GateIIT Gate Indian Institute of Tutorials Bangalore ) ^Open

I joined in GateIIT,Bangalore for Online gate Coaching around * months ago(**th of July).They promised to give quality services and hard copy materials.But even after * months also they didn't provide any hard copy and the educational quality a...

Oct 05, 2020 by Rohan Mondal

Manager behaviour and forgery (Byjus learning app) ^Open

Greetings of the day. My name is Abhishek Singh and I am working as BDA in Varanasi. I joined here in **nd of April. I am happy to be the part of this Organisation. I always dreamt of working in this Organisation. I prepared for this job, I g...

Oct 03, 2020 by Abhishek Singh

Institute not returning my money (Rukshi Career Academy Pvt Ltd) ^Open

Respeted Sir/Madam -Rukshi career academy provides class of CMA course. I contacted him on February ****, He provided me the course details, he also told me if i enroll with his institute i will get scholarship by taking admission in postgrad...

Oct 03, 2020 by Ankit

Refund the money (University Of Madras) ^Open

Sir I graduated from the University of Madras Since all my mark sheets got lost I applied in **** for duplicate mark sheets due to some personal and job needs I approached the Registrar Office and Controller of Examinations at Univers...

Sep 21, 2020 by Kaniyakumari Chandu Prabhakaran

Facing problem with refund issue of PGDM course fees from international school of management Excelle (ISME INTERNATIONAL SCHOOL OF MANAGEMENT EXCELLENCE BENGALURU ) ^Open

This is to bring to your kind notice that I, Jayesh Bhagchandani took admission in ISME(Bangalore) in PGDM program with marketing specialisation on’.....date’. The total fees for the course was *,**,*** and out of that i had paid **,*** on ...

Sep 21, 2020 by Jayesh bhagchandani

Hostel Caution money refund and Excess fees refund (JECRC University) ^Open

My son SM Shanur Rahman student id no. **BCIN*** withdrew the jecrc university as well as jecrc hostel on date ** Feb **** and submitted claim application for refund of hostel caution money Rs. **** and excess fee refund deposited RS. ***** on ...

Sep 17, 2020 by SM Shanur Rahman

Not Refunding Money (Made Easy Learnings Private Limited) ^Open

I have applied for classroom course for ESE for C batch which is going to start on **/**/****. I have paid advance fee Rs.**,***/- and study material fee **,***/- total Rs. *****/- on **/**/**** through online transaction from my account of AX...

Sep 11, 2020 by PRANJAL RAKESH KUTHAR

Vedantu Refund (Vedantu com) ^Open

Paid first installment Rs **** to Vedantu on Jun **th and the account was deactivated on **th Jul as I have not made the second payment as I am not satisfactory with the service they provide, I have raised for Refund till now I have sent more t...

Sep 03, 2020 by Manivannan

Refund not done SEAT BOOKING (JECRC University) ^Open

I booked a seat in the university on ** th june , i their website i was forced to deposite **** extra for hostel booking(which i did'nt wanted to) as there was no other option, their website does'nt state any refund policy regarding seat bookin...

Aug 31, 2020 by Kashish Verma

Product are not delivered (The marksman career class) ^Open

My product are required because this is exam book are there. So please check order ...

Aug 21, 2020 by Mahesh Shrirang Talekar

Refund of trial pack of 11 th pro classic course (Vedantu) ^Open

I have taken a trial pack of neet pro classic which is priced nearly *** rupees and it's about ** days from the date I initiated refund and till now I not got my refund . and plz kindly refund it...

Aug 20, 2020 by Owais uddin

College is not responding and not refunded money (Alliance University) ^Open

I'm Omprakash Upadhyay, I took admission I Alliance University Bangalore in **** sep batch. I paid advance fee and balance amount in * PDC cheque. While admission Alliance University confirm no need to visit University for work and I got my ...

Aug 14, 2020 by Om Upadhyay

Extra consulting fees (Kesona accident hospital beed tq Dist Beed maharashtra ) ^Open

I was consulted by an orthopaedic doctor on */*/**** in which i paid consulting fees of rupees ***, after * days i was re consulted with the same treatment on */*/****, they tried me to pay rupees *** consulting fees again. How can they allot a...

Aug 07, 2020 by Kishor raosaheb bhalshankar

Promised refund not provided by seed infotech chinchwad branch pune (seed infotech chinchwad branch pune) ^Open

I am vaibhav wagh, ex-student of FSD(full stack developer)-batch **** from chinchwad branch, pune I will explain entire scenario in full details. I took admission for FSD(full stack developer) batch at seed infotech chinchwad branch, at ...

Aug 07, 2020 by Vaibhav Wagh

Tuition fees refund (JRN Rajasthan Vidhabeeth University Udaipur ) ^Open

Sir, I have studied Rajasthan Vidyapeeth University Distance Mode B Tech Chemical engineering from **** to ****. All engineering through distance mode cancelled by AICTE ****. The Supreme Court has ordered to reimburse all the fees paid by th...

Aug 02, 2020 by PHILIPKUMAR

Amount not refunded after cancellation (Think & Learn Private Limited) ^Closed

After my cancellation of request & with many follow-up they have not returned my amount. on **th day i called for cancellation but they have picked the call, on **th day i informed for cancellation. My first EMI is also deducted after so many f...

Nov 12, 2020 by Swapna Rani

My refund is not initiated beside cancelling before the trial period (Byjus learning app) ^Closed

I purchased this product for my sister as the counsellor was convincing that the product is very good . Even though she was in commerce and not in need of any study material I purchased the product on a condition that I am going to try the prod...

Nov 05, 2020 by Aayushi Gupta

Received damaged birthday gift (Byjus) ^Closed

After * weeks i received my birthday gift and when I opened the package it was damaged....

Oct 05, 2020 by Mohit Suman

CANCILLATION OF BYJUS TAB EMI (Byjus learning app) ^Closed

SIR BYJUS CONCELLER MUJHE CALL KRI OR USKA PRODUCT KE BARE ME FROUD BATE BTA KAR MUJHSE UPSC HINDI KA TABLET EMI PAR PURCHES KRAVA DIYE UNHONE JAISA BATAYA THA VAISA FACILITY MUJHE NAHI MILA OR MAI JAB UNHE BOLA TO AB BOLTE HAI KI EMI CANCEL ...

Oct 04, 2020 by SANJEET KUMAR RANA

Cancellation of my subscription due to personal reason (Byju ias) ^Closed

I purchased byjus IAS Tablet before * months on July fist week,believing the words of genuineness of their executive...Since then,I was not satisfied with the product , also I lost my Job that I am not able the EMI on time Even asking for can...

Oct 04, 2020 by Jes marshal

Package not delivered but shows as delivered with some wrong signature (Ecom Express) ^Closed

I have ordered medicine in medlife and they sent the medicine via ecom express and in the app it shows as delivered and when i contacted them they showed the proof of delivery from ecom express claiming it is delivered even though it wasn't and...

Oct 02, 2020 by Shivarudhra N

Counsellor and online mails communication are not matching for the admission in Amity university onl (Amity University Online Noida ) ^Closed

Few days before I got a call from counsellor regarding admission in UG courses in amity university online. And after getting calls so many calls from different-* counsellors from Amity university online noida . I decided to go with Mr Satish K...

Oct 01, 2020 by Rajkumar mishra

Subscription not cancelled (Byjus) ^Closed

As per byjus commitment I should be able to cancel my subscription under ** days of delivery. I placed a request for the same under ** days and it’s been approx. * months I’m struggling with this issue. Every time when I call they have a ve...

Sep 29, 2020 by Mehul sahu

Retaintion team and mentor not respond (Byjus learning app) ^Closed

We have opt your offer on the basis of ** days trail basis and your sales officer also he was commit to us we are able to return your TAB and materials within ** days.also did the same my kid not want to do with this. Also my EMI will deduct...

Sep 28, 2020 by Vijay Kumar Katare

Cancellation and refund (byjus tablet) ^Closed

Regarding cancellation of byjus learning Kit Dear madam, I had purchased byjus learning kit on */*/** with commitment that if we dont like that we can go for cancellation within ** days of delivery.And we received the kit on **/*/**...

Sep 28, 2020 by Rajesh

Cancellation of my EMI (Byjus) ^Closed

I have chosen Byju's one year subscription for my baby they send the wrong study matterial I informed to the team no one is responding....then I made request to cancel my EMI n they accept that problem is from our side they said sorry also...no...

Sep 21, 2020 by Ranjit

Made fraudulent activity (Byju s) ^Closed

We brought the package in by jus , that concern executive made a fraudulent active and get a signature from our end for get a loan in avanse . As of now we didn’t receive any material and any learning things , I want to know Wht is happing , ...

Sep 16, 2020 by Vasudhara Devi

Scholarship IAS registration (Byjus learning app) ^Closed

From byjus I got call that employee details are (Jagadeshwar Reddy Sr.UPSC Counselor AP/TS ********** jagadeshwar.chirra@byjus.com Byjus IAS.). He called to counsel me to take scholarship for IAS and he told to pay registration fee ****/- ...

Sep 14, 2020 by Amritha Chouhan

Cancellation of Byju s Course (Byjus) ^Closed

Hello, We opted for Byju's one year course & during initial discussion their executive provide lots of false information (which we don't know that time) & we believe his words & got agreed to take that course. During the final discussion, anot...

Sep 04, 2020 by Karuna Nidhi Sarohiwal

Cancel the Registration (Byjus) ^Closed

I applied for Byjus course under the influence of the Mr Abbas for CBSE Class *-** and Tablets K-** Lenova Tablet Rs. *****. I paid down payment Rs. **** on dated **th April **** and rest amount in EMI. He said you will receive your parcel with...

Sep 03, 2020 by Ashok Borawat

Product not canceling (Byjus) ^Closed

Due to pandemic, unable to pay the EMI of the product but still Byjus company executives are saying they can't cancel the request and will have to pay the amount. Suffering from such company during worst situation. Need some help!...

Aug 30, 2020 by Babita Kinekar

Package not delieverd (Byjus) ^Closed

I made a sale * months ago for my CAT preparation, but didn't received the product yet amd also didn't got any of the calls regarding any details from Byjus and the Loan calls are being harassing on daily basis.... Byjus might be a good company...

Aug 29, 2020 by Kaustubh Kinekar

Byjus IAS course cancellation (Think & Learn Private Limited) ^Closed

I have ordered byjus IAS tablet course and gave them **** down payment and rest of the amount was converted in loan through avanse education loan amount was ***** but as per the policy of return in BYJU’S with in ** days i have mailed them an...

Aug 24, 2020 by Ankit kumar

Contact Support Denied After Payment (Byju s the learning app) ^Closed

Last year September I purchased the byjus offline plan for rupees ***** for three years of service for class ** to **th class ** at an EMI rate of **** rupees per month for an year. After the total payment was completed there was no contact f...

Aug 15, 2020 by Nitha Vinod

Cheaters (Esaral Ventures Private Limited) ^Closed

Absolutely true eSaral is India’s biggest fraud online education system.They looted innocent students. I did research in deeply before writing the answer and believe me that I had concluded. Recently I contacted many ex eSaral employees to ...

Aug 13, 2020 by Nida khan