Education Complaints, School/College Complaints

Education Complaints

We all know the importance of Education in Life. Without it we would pretty much be worthless. Education plays a vital role in all-round development of an individual. Parents usually want their children to get the best possible education and for this they send their child to the best institutes. However, many times the parents come to know that their child is being bullied or is being ill-treated by their classmates or sometimes even by their teacher. Many times the school/college administrative department is unwilling to offer the deposit or even the admission fees. Many private instituions promise that the children will be provided with nutritious food but on joining that nutritious food is no where to be found. The parent will generally feel outraged in such cases and will want to file a complaint against the school. So how can an individual file a complaint against any educational institution? There are many online grievance portals which are specially focussed on education department complaints wherein you can fill a form by entering all the relevant details. However, if you are a student and want to file a complaint directly without informing your parents, what are your options? First and foremost if the student has a complaint regarding the classroom situations or any administrative actions, he/she should immediately contact the head of the faculty of the respective education department. He/she should also visit the principal office and be vocal about their problem. Apart from getting formal education at school/colleges, there has been a new way of studying namely through online portals. Byjus,Dexler Education, Educomp Solution, NIIT are some of the leading online student platforms in India. If you have grievance against any of the portal you should firstly try to email them by explaining the entire issue or you can even call them at their customer care number. The customer care number of some of the leading online student platforms in India are :

Byju's Customer Care Number - +91 9243500460
Educomp Customer Care Number – 0124-4529000
NIIT Customer Care Number - 91-124-429 3000
IGNOU customer care number – 011-295327411

Moreover, if the customer care executives are unwilling to resolve the complaint then the next best step would to approach your nearest consumer forum. We at Voxya help in approaching the consumer forum by preparing the case documents. We generally receive about 20 monthly education department complaints. The most common complaints include Refund not provided, poor school management, private school complaint, course deviation etc.

Consolidated MCA and BSc Certificate to WES for Canada Immigration (Osmania University) ^Open

I have applied online on **-July-**** for my MCA and BSc Consolidated Memo to be International couriered out to the WES team in Canada for which I made a payment online for MCA Consolidate memo transcript rupees ****.** with Receipt#IN*********...

Jul 10, 2020 by Shafiuddin Mohammed

Service not provided (The Professional Reading Library) ^Open

I paid in advance for the library service. The owner of library closed down the library after some days and till now library remains closed. The owner not attending my calls/not answering my messages. Name of the Owner is : Balwant chandaliya. ...

Jul 09, 2020 by Udit Gohel

Looting money not giving adequate topics resolution also when call mail done no response from the (Byjus learning) ^Open

when i purchased ias bhlp course for **** one person name Mayank Mahajan called me and give me the deatils. He told me that byjus will give you updated tablet with all recent topics even during live class doubts will also be cleared on spot & g...

Jul 08, 2020 by Manu pratap

Refund not received after cancellation of course (Extramarks) ^Open

I cancelled my course within due time. Now Extramarks is not paying me refund of Rs. *****/-. Just demanding more and more time. ...

Jul 07, 2020 by Lavneet Aggarwal

Online classes not completed (IBT coaching institute) ^Open

i joined classes in december **** and was told life time membership. due to corona classes were shifted online . Due to technical gltiches i couldnot attend all classes . Without informing they have ended our batch and started new one. ...

Jul 06, 2020 by Aakriti

No proper communication providing the exam (Indian Testing Board) ^Open

Pearson and ITB are very bad communicators. They does not provide proper response why they are unable to provide the exam especially the senior manager(Pravesh Pugalia).he does not listen candidates problem simply this the procedure you need to...

Jul 06, 2020 by Mahendra Amara

Refund of 2700 Rs (Diwakar education hub) ^Open

I had joined an online coaching on *rd May **** in Diwakar education hub for ugc net **** for paper * management n on payment I got thei recorded videos but couldn't understand n told them about it and asked for the refund they said no refund b...

Jul 05, 2020 by Aditi Gupta

Return of byjus product due to financial crisis (BYJUS LEARNING PROGRAM) ^Open

Sir I had purchased a byjus tab from byjus company for d amount of rs ***** in feb **** but i received it on **may ****.Now bcoz of covid ** i am facing major financial crisis which are unavoidable and causing problems in my personal life to...

Jul 03, 2020 by Afrah Sayed

Package not upgraded (namisha dance classes) ^Open

Justdial ...

Jul 03, 2020 by Namisha Malvi

Refund Not Intiated (byjus tablet) ^Open

I requested for the return process but the byjus cancellation team is not responding properly whenever I get to talk with their consular they came with new logic now it's been more than ** days and I still didn't rcd any kind oy update from th...

Jul 03, 2020 by Aashika Kumari

Lenovo pad (Byju) ^Open

I have purchased Byju course for my daughter and after suggestion from Byju sales representative I have to buy the Lenovo pad which as per them is customized for Byju. I already had three pad but had to buy this Byju pad as they cant read their...

Jul 02, 2020 by Ranjan Fender

Pearson VUE Exam got finished in 5 minute and result for the exam is failed with score zero (Pearson Vue) ^Open

Hello, Today, I have attempted one exam using Person VUE. My exam got competed in * minutes only. I have followed all the steps as per the policy and suddenly got a popup like * minute is reaming and the exam got finished. I had a very bad...

Jul 01, 2020 by Jagdish Madan Wagh

NON RECEIPT OF GC PC (IGNOU (Indira Gandhi National Open University)) ^Open

Enrol. No. ********* - MAPC. I have been pursuing IGNOU to send my Grade Card/Provisional Certificate and have written mails to everyone from Registrar to SED deparment. Have visited their office many times. No one picks up the telephone and ...

Jul 01, 2020 by SRISHTI SHARMA

Want to cancel byjus program of BHLP ias (Byjus) ^Open

I habe been told diring the time of registration that in thjs emi facility if due to some reasons i am not in good financial condition i can cancell the course any time I made the Payment of **** as downpayment but now they are denying that ca...

Jul 01, 2020 by BANTI KUMAR

Exam centre does not provided the exam on day and time (Pearson Vue) ^Open

I have ISTQB Foundation exam on ** june *:** Pm. The exam can be taken from our home. They told me to start half hour before itself(default message in online). So i started *:** pm on ** june itself to check internet connection, camera everythi...

Jul 01, 2020 by Mahendra Amara

MBA fee not refundedsem (KSOU Karnataka State Open UniversityMysore) ^Open

MBA fee not refunded yet. It's been years. UGC dint recognise University and my career , degree was at stake. Not replying to mails nor refunding...

Jun 30, 2020 by Sanjay K

Approval case of asst professor (Guru Nanak Dev University) ^Open

My self sandeep kumar asst professor in physical education St Soldier College Jalandhar my qualification is BA, Dped (****), MA phy. edu(****)from IASE university, Mphil (****) and UGC NET in PHY. EDU. in (Dec ****).my selection is made throw ...

Jun 28, 2020 by Sandeep Kumar

MBA fee not refunded by KSOU (KSOU Karnataka State Open University ) ^Open

Had taken admission in **** under online distance mode MBA under KSOU paid first sem fee of *****. UGC decentralised ( not approved) KSOU online distance mode. Refer news for the same. My career was at stake. Lost money, years everything. They ...

Jun 28, 2020 by Sanjay K

Cancellation of order (Byju s) ^Open

I want to bring your attention that i had purchased online classes with TAB for class ** CBSE. TAB was delivered to me on **th May ****. Since classes were not good, we intimated on **th June **** about the cancellation of order via E-mail on ...

Jun 22, 2020 by Manish agarwal

Refused to refund coaching fee (Parth Ashram Edu Services Private Limited) ^Open

I taken addmission on oct **** in class ** in this institute for ( ****-**** two year JEE Main and Advance course ) and when holiday ended ( March *-** ) holiday extended for * week more and then government announced lockdown and from ** april ...

Jun 19, 2020 by Md Faiyazuddin

Admission form frauf (Lucknow university) ^Closed

I have paid twice admission form fee on the official website of lucknow university from my debit card they deducted ₹**** And dost gave any admission form please help me ...

Jun 12, 2020 by Prashant dwivedi

Not providing online classes in the medium advertised and refusing to refund the fees paidfees paid (Allen career institute kota Rajasthan) ^Closed

I registered my son for the online crash course for JEE **** on *th of June ****. The medium of classes were advertised as English. I paid the full fees for the course on * th of june ****. It was mentioned in the fee receipt also that the med...

Jun 10, 2020 by Neelima V

Extra amount is being taken that is more than mrp (New and second hand book dealer ) ^Closed

I purchased mppsc mains answer wriying practise book of mukesh maheshri which is of ** rs. And this is sold at ** rs which is more than mrp..ki dly take an action against the dealer of guna madhya pradesh ...i told him to sell it on the prfct p...

May 12, 2020 by Kajal sharma

Misled by seller (Manoeuvre Education) ^Closed

I bought MH CET * year LAW MOCK TEST series from manoeuvre education and expiry date of tests was **th April but they Expired it on **th April . I am feeling purely MISLED ....

Apr 30, 2020 by Sejal Kishor Patil

2 times EMI deduction in a month (Byjus) ^Closed

* times EMI deduction in a month since last * months. Told about this to their representatives but no response from there side. It is still continued. Even called their customer care number but they didn't responded on it. I paid * installmen...

Mar 10, 2020 by Soumya Dubey

Students treated as slaves (Amrita Vishwa Vidyapeetham) ^Closed

In Dept of Mechanical Engg., Coimbatore Ettimadai campus students voice shut completely. Professor torture students mentally through indirect means such as cancelling attendance, wantedly failing in subject, etc. Complained to HoD direcly but t...

Feb 07, 2020 by Mithun Vaisnav

Poor Management and unprofessional approach (Gd Goenka Toddler School ) ^Closed

Poor management and unprofessional leaders at GD Goenka Toddler school, Pallav Puram Meerut. Though it is a franchise but eventually it is getting bad name to the group. Parents have stopped sending their kids to the school. ...

Dec 03, 2019 by JASKIRAT SINGH JAGGI

Telling us to wait for cancellation (Byjus) ^Closed

We have registered for BYJU'S on the demand that it could be cancelled within ** days if not satisfied but now it's more than * and half month still they are telling us to wait for the cancellation and refund .It does not take this much time fo...

Nov 27, 2019 by Mahek Altaf Kureshi

Cancellation of package (Byjus) ^Closed

Hi, this app is useless and they are charging too much. I ahd mailed them long back for cancellation but no one has responded. I tried to get back to the sales person but he is out of reach now. I ahve even paid the first installment but since ...

Nov 22, 2019 by Priya Pandey

Cancellation not being processed (Byjus) ^Closed

Hello, We were sold the byjus service by Ms Geetika Moolchandani in Mumbai, Invoice BYJUS*****************. During the presentation she informed that a promotion is going on and we will get * month to cancel the subscription if we are not ha...

Nov 19, 2019 by Mudit Raniwala

Byjus team taking loan without my permission on my name (Byjus) ^Closed

One and a half month ago a counselor was came at my home , he said it is scholarship for students from byjus , then he took **** cash from me and he said if you don't need our product then you can return it I said ok . But when I wanted to canc...

Nov 17, 2019 by Richa

Byjus product cancellation (Byjus learning) ^Closed

Hi Team, Myself prashant utture would like to cancel the Byjus services which were opted for my son Arjun Utture, as the study content is not available as agreed. I am struggling with the customer service people and the mentor assigned as...

Nov 16, 2019 by Prashant Maharudra Utture

Fake Degree and Verification (Calorx Teachers University) ^Closed

I am an education consultant and I work for many university for the purpose of admission I was in contact with the Ashwani alias Ashu of Bathinda Punjab and Manoj alias Teetu of the Bathinda Punjab who claims to be the owner of Calorx Teacher...

Nov 15, 2019 by Rahul

Illegally deducting Money after Cancellation (Byjus learning app) ^Closed

I had purchased Byjus class * to * product for my son from Mr. Aman (representative of Byju's) with a written commitment that if we don't like the product; we can go for cancellation within ** days of delivery, and Byjus would refund all amount...

Nov 11, 2019 by Kiran

Problem with revaluation result (Board of technical Education Uttar Pradesh) ^Closed

मैं बोर्ड ऑफ टेक्निकल एजुकेशन उत्तर प्रदेश का छात्र हूं। मैंने इसी साल पॉलिटेक्निक के फाइनल...

Nov 05, 2019 by Rakesh Maurya

Byju s not cancelling my course (Byjus) ^Closed

I have paid the said amount incash yesterday and want to get this cancelled immediately. As i am worried they will not cancell it and send me an emi in dec... I am trying to call them multiple times but none of the contact number given on the w...

Nov 04, 2019 by Suyash Jain

Regarding management problem (Green Valley Public School) ^Closed

Mere bete ki tabiyat theek nhi thi. Maine test ki wajha se school bheja. Half time ke docter ki opportunities thi jab mai lene gya to bola ki school time nhi jane de sakte jab chutti hogi tabhi ja sakta hai. Kya mere bete ki health aur uski jaa...

Sep 03, 2019 by Mohammad Adil

Not returning money back (Fitternity) ^Closed

Fitternity not giving money back even though they cancelled the class and thats why i want to cancel every other associations with them in the future. Also what about my travel expenses, as class was cancelled after i reached there....

Aug 24, 2019 by Vanshika agrawal

Cancellation of order & issued refund (Byjus) ^Closed

BYJU’S representative Ishant Rawat visited my house on **.**.**. He processed the registration and get forms signed by me stating that it was registration formality. In our meeting he insists me, Madam, if you purchase now immediately (For Gr...

Aug 21, 2019 by Megha

Online certification course from simplilearn (Simplilearn) ^Closed

I bought a certification course from simplilearn and the exam passing criteria was **% and I got **% marks in the exam. But they still failed me and when I asked them they said that now they have changed the requirements and they forgot to upda...

Jul 29, 2019 by Sunil Joshi