Education Complaints
We all know the importance of Education in Life. Without it we would pretty much be worthless. Education plays a vital role in all-round development of an individual. Parents usually want their children to get the best possible education and for this they send their child to the best institutes. However, many times the parents come to know that their child is being bullied or is being ill-treated by their classmates or sometimes even by their teacher. Many times the school/college administrative department is unwilling to offer the deposit or even the admission fees. Many private instituions promise that the children will be provided with nutritious food but on joining that nutritious food is no where to be found. The parent will generally feel outraged in such cases and will want to file a complaint against the school. So how can an individual file a complaint against any educational institution? There are many online grievance portals which are specially focussed on education department complaints wherein you can fill a form by entering all the relevant details. However, if you are a student and want to file a complaint directly without informing your parents, what are your options? First and foremost if the student has a complaint regarding the classroom situations or any administrative actions, he/she should immediately contact the head of the faculty of the respective education department. He/she should also visit the principal office and be vocal about their problem. Apart from getting formal education at school/colleges, there has been a new way of studying namely through online portals. Byjus,Dexler Education, Educomp Solution, NIIT are some of the leading online student platforms in India. If you have grievance against any of the portal you should firstly try to email them by explaining the entire issue or you can even call them at their customer care number. The customer care number of some of the leading online student platforms in India are :
Byju's Customer Care Number - +91 9243500460
Educomp Customer Care Number – 0124-4529000
NIIT Customer Care Number - 91-124-429 3000
IGNOU customer care number – 011-295327411
Moreover, if the customer care executives are unwilling to resolve the complaint then the next best step would to approach your nearest consumer forum. We at Voxya help in approaching the consumer forum by preparing the case documents. We generally receive about 20 monthly education department complaints. The most common complaints include Refund not provided, poor school management, private school complaint, course deviation etc.
Discontinuation request not accepted (Byjus) Open
I am asking Byjuz customer care to discontinue this app for my son. I already paid RS. ***** and first month instalment Rs. ****, my second instalment will lapse on **th October. Before that I need to stop this app. But Byjuz Customer care team...
Oct 01, 2019 by Kartheeswaran.K
Carpenter fraudulant quality material with no service within a month (Krishna Kitchen And Interior) Open
I gave a furnishing contract to this carpenter for my * bhk flat and to my surprise the work he did in kithcen started falling out as well as getting rusted .he also promised me few more work which is still pending and from last two months he i...
Sep 23, 2019 by Pankaj mishra
CANCELLATION OF PACKAGE NOT DONE IN TIME (Byjus) Open
Dear Sir/Mam, An executive from BYJUs, Mr. Ankush Baboria visited our residence and explained us about the learning app from BYJUs. He told us about the offer and the fees that can be paid through easy EMIs through Bajaj Finance. The tot...
Sep 18, 2019 by Lavneesh Atri
Substandard coaching classes refusing refund (Techavera Solutions) Open
I reached out to Techavera as a working professional looking for GATE coaching in Statistics (ST) on weekends; Techavera advertises themselves as providing coaching for all kinds of competitive exams as well as professional courses. *. I was ...
Sep 17, 2019 by Hardik Shah
Recovery of dues (Rps International School Sector 89 Gurgaon) Open
I have rendered services by supplying Bags and Watches to school during February **** and services were duly performed for Rs *,*** and Rs ***** respectively. After multiple follow ups I have not received any payment till date. I met several ti...
Sep 12, 2019 by Anuradha Chandgothia
Services are not as promised (Careers360.com) Open
On ** July ****, I purchased a package for jee **** from careers***.com.They were the one who approached me and told that you would get daily live classes and doubt solving classes. But there are only video lectures in the package. They also to...
Sep 04, 2019 by Mohammad zaki
RGPV degree not delivered (RGPV) Open
I have applied for my engineering degree before *.* years but did not get till now, I went to RGPV but they are saying we are not responsible for that even not given me speed post tracking ID so that I can track it. Please help me....
Sep 04, 2019 by Sulabh Jain
Regarding management problem (Green Valley Public School) Closed
Mere bete ki tabiyat theek nhi thi. Maine test ki wajha se school bheja. Half time ke docter ki opportunities thi jab mai lene gya to bola ki school time nhi jane de sakte jab chutti hogi tabhi ja sakta hai. Kya mere bete ki health aur uski jaa...
Sep 03, 2019 by Mohammad Adil
Online course not completed (Ventet Educare ) Open
Applied for online web designing course in April ****. Paid full fees in advance. Course started on * June but discontinued after about * sessions. Faculty stopped responding till date. Entire holiday period spoilt....
Sep 01, 2019 by Yashik Chauhan
Money not refunded (Vedantu) Open
I have enrolled for a course worth Rs ***** at Vedantu.They have told me that they refund my money if I don't like their classes.I have paid Rs **** through paytm on ** August ****. I attended their classes but I am unable to understand their c...
Aug 31, 2019 by Harshit Gupta
Case against Geetanjali Olympiad Schools – after 2 yrs no improvement on my child (Geetanjali Olympiad Schools ) Open
Respected Sir(Consumer court), While taking admission(****) for I class in the school, I spoke to Geetanjali Olympiad Schools, High school branch, Vivekananda agar branch principle – Misses. Gayatri. I am expecting improvement in Reading and ...
Aug 29, 2019 by Rajesh Burra
Not giving original certificate for 4 years (R S S College Of Technology And Management ) Open
...
Aug 28, 2019 by Brajendra Pratap Singh
College not returning the money (Vindya Gurukul College) Open
Mera b.Ed me admission lena tha rank kam hone ki vajah se nhi ho paya. Lekin college wale fees le liye ab vo college wale paise ruturn nhi kar rhe hai. Bol rhe hai ki university dega hmlog ke pas paise nhi hai sirf notanki kar rhe hai....
Aug 27, 2019 by Mala
Tution fees not refunded (Akash Institute ) Open
We did not got any intimation as to when the class will begin as it is already May and still there is no update from your side. We had paid Rs.**,*** in the March and request you to refund the same as we had placed him in other tutrioal class ...
Aug 27, 2019 by Pankaj Bhan
Admission to BIBS withdrawn the next day got no refund (Bengal Institute Of Business Studies (bibs)) Open
My ward Pratik Banik got admitted in Bengal Institute of Business Studies (BIBS) Kolkata for pursuing * years MBA program on Friday, **st June ****. We changed our mind not to continue there during the week-end due to some personal family orien...
Aug 26, 2019 by Dipak Banik
Complain against NIPS collage Allahabad for conducting a cheating in main examination (Nips College Allahabad ) Open
I am a student of BCA *rd year Swami Vivekanand Subharti University affiliated with NIPS college Allahabad. I want to complain against the institute for asking unnecessary amounts to provide cheating in the examination ** August to ** September...
Aug 24, 2019 by Sushil Lugun
Not returning money back (Fitternity) Closed
Fitternity not giving money back even though they cancelled the class and thats why i want to cancel every other associations with them in the future. Also what about my travel expenses, as class was cancelled after i reached there....
Aug 24, 2019 by Vanshika agrawal
Company done fraud (Varun Beverages Ltd) Open
I am student of jamia hamdard univeristy doing my graduation along with that i was doing web designing course in chirag delhi for * months duration in dice academy which is of cost **,*** and i used to pay it in installment of **** per month ....
Aug 24, 2019 by Zuaib akhtar
Didn't give access to online class (Prep Insta Website) Open
I paid Prep Insta Website to **** for getting online classes. After payment they doesn't give me access. I lost my money. I need my money back....
Aug 24, 2019 by Anupama Wilson
Cancellation of order & issued refund (Byjus) Open
BYJU’S representative Ishant Rawat visited my house on **.**.**. He processed the registration and get forms signed by me stating that it was registration formality. In our meeting he insists me, Madam, if you purchase now immediately (For Gr...
Aug 21, 2019 by Megha
