Education Complaints
We all know the importance of Education in Life. Without it we would pretty much be worthless. Education plays a vital role in all-round development of an individual. Parents usually want their children to get the best possible education and for this they send their child to the best institutes. However, many times the parents come to know that their child is being bullied or is being ill-treated by their classmates or sometimes even by their teacher. Many times the school/college administrative department is unwilling to offer the deposit or even the admission fees. Many private instituions promise that the children will be provided with nutritious food but on joining that nutritious food is no where to be found. The parent will generally feel outraged in such cases and will want to file a complaint against the school. So how can an individual file a complaint against any educational institution? There are many online grievance portals which are specially focussed on education department complaints wherein you can fill a form by entering all the relevant details. However, if you are a student and want to file a complaint directly without informing your parents, what are your options? First and foremost if the student has a complaint regarding the classroom situations or any administrative actions, he/she should immediately contact the head of the faculty of the respective education department. He/she should also visit the principal office and be vocal about their problem. Apart from getting formal education at school/colleges, there has been a new way of studying namely through online portals. Byjus,Dexler Education, Educomp Solution, NIIT are some of the leading online student platforms in India. If you have grievance against any of the portal you should firstly try to email them by explaining the entire issue or you can even call them at their customer care number. The customer care number of some of the leading online student platforms in India are :
Byju's Customer Care Number - +91 9243500460
Educomp Customer Care Number – 0124-4529000
NIIT Customer Care Number - 91-124-429 3000
IGNOU customer care number – 011-295327411
Moreover, if the customer care executives are unwilling to resolve the complaint then the next best step would to approach your nearest consumer forum. We at Voxya help in approaching the consumer forum by preparing the case documents. We generally receive about 20 monthly education department complaints. The most common complaints include Refund not provided, poor school management, private school complaint, course deviation etc.
Fee not refunded for unattended course (Intellipaat ) Open
I paid a fee for a course called Google cloud certification training in Intellipaat. I did not attend the course nor gone through online web content. I have requested multiple times for the refund. But they have been denying to refund. ...
Aug 02, 2019 by Purushotham Namani
Return my fees (Sekhavati Institute Sikar) Open
My son Rishabhsingh Jadoun took admission in Sikar Institute Shekhavati BTech computer science on ** June ****. My son upset there. In days he returns home but ***** Rs. not returned. Please help me....
Aug 02, 2019 by Satyanarainsingh
Online certification course from simplilearn (Simplilearn) Open
I bought a certification course from simplilearn and the exam passing criteria was **% and I got **% marks in the exam. But they still failed me and when I asked them they said that now they have changed the requirements and they forgot to upda...
Jul 29, 2019 by Sunil Joshi
Refund of money (Toppers 25 IAS and RAS coaching) Open
Mene Jaipur se RAS ki coaching start ki thi Toppers ** institute se ** june **** ko. Shuru mai jab baat hui to inhone bola tha ki abi jo bachhe hai unke sath beth jao kuch din mai naya batch start krenge. Lekin ab **,*** Rs. fees lene k baad mn...
Jul 21, 2019 by Sandeep Naysrania
Byjus app cancellation (Byjus) Open
Last Sep ****, I got a call from Byjus by asking the details of my children and their educational background. Byjus representative said their company offering some assistance free trial basis for the children. Later in the evening, he came to m...
Jul 19, 2019 by Rajesh M Pillai
Education loss done (Bseb Patna) Open
Mai bihar bord se inter me **** me exam diya tha jisme mera name galat tha exam dene se pahle v name sudhare ke liye admit card ka photo copy v diya par name nahi sudhara gaya. Fir mai board office se name sudharne ke liye gaya waha se sudhar h...
Jul 19, 2019 by Mitrranjan Kumar
Regarding school management (Pdng College) Open
मेरे दोनों बच्चो का एडमिशन लेने के बाद अप्रैल से जूलाई तक की फीस और वाहन शुल्क ड्रेस और books लेने...
Jul 18, 2019 by Dinesh Kumar tiwari
Online fraud and cheating (Saptrainings.in) Open
Complaint against online fraud and cheating. I am working in an IT company here in Hyderabad. I was looking for online SAP training for quite a few times. I made a number of queries in different institutes within India. On **/**/**** I received...
Jul 18, 2019 by Abhishek Rout
Cancellation of byju's course (Byjus) Open
We were cheated by Byju’s employee Mr Shivam who gave us so many false promises that their team will come to our house and counsel our children. In the bargain they asked for my wife’s passbook & took few signatures and applied for loan for...
Jul 17, 2019 by PREM LAL SAINI
Repayment not done in credit card account (Byjus) Open
The merchant Bijus The Learning App setup ** month EMI from my credit card. I have to cancel the product, but the merchant doesn't want to refund into my credit card and close EMI....
Jul 15, 2019 by HARESH
Fraud by private college (Gandhi Institute of Engineering and Technology Gunupur) Open
GIET, Gunupur which is an engineering college charged me a fee of Rs **,*** during my final year (****) for providing on-campus placement. This fee was refundable if I did not get any placement from the college. Eventually, I did not take any o...
Jul 14, 2019 by AMIT KUMAR SHARMA
Regarding education overseas (Y-Axis) Closed
I am writing this to let you know about the fraud I faced with Y-axis consultancy. I approached y-axis consultancy to pursue my masters abroad. Upon discussing with them, they've asked me to make a payment of ***** rupees for the entire process...
Jul 13, 2019 by Meghana
Services not delivered and not responding when asking for resolution (udacity) Closed
I have enrolled in udacity pro (* months) by paying ****** INR which is equal to ***** dollars on February **th. My first nano degree starts from **th March and I have completed my first data analyst nano degree on **st. So after graduating, I ...
Jul 05, 2019 by Devarasetti kali prasad
Tutor fee not paid (Vms home tuition) Open
I am a registered user in the VMS home tuition app in Jabalpur, M.P. I have been assigned classes for home tuition of class X. I used to take * classes in a week for one hour. From ** May **** to ** June **** I have finished a total of ** class...
Jul 04, 2019 by JAY PRAKASH GEORGE
Refund of school fees paid to kidzonia credence international school (Kidzonia Credence International School) Open
I paid Rs. **,*** in * instalments for admission of my * years old daughter in Kidzonia Credence International School, Serilingampally, Hyderabad, Telangana State for her pre KG (Nursery) education during March **** to June ****. At the time of...
Jul 01, 2019 by BANSHI DHAR
Byju's did not deliver product nor returned money (Byjus) Open
I ordered BYJU'S CBSE class *-* on K-** Lenovo Tablet. I paid a down payment of Rs **** on **th Jan ****. Till date, I did not receive the product nor they returned money yet. I contacted Byju's several times but no response yet. Counsellor Na...
Jun 27, 2019 by Ashok Pradhan
Unnecessary and unauthorised way of exploitation regarding collection of fines (Priyadarshini College Of Education) Open
Administration demands for fines without reason and biasly hindering for an enrollment card. Even an application is demanded the forfeiture of the security deposit for the sum of amount Rs. **** which has been deposited immediately by the stude...
Jun 27, 2019 by Uday Thakur
Caution money not refunded (Akash Institute ) Open
The Akash institute branch at Bhubaneswar has taken caution money while admission for medical examination preparation. They told this is the refundable deposit. Now they are not listening. The receipt we put on attachment....
Jun 26, 2019 by Priyabrata lenka
Return the product (Byjus) Closed
It applied for Byjus course under the influence of the Mr Jagdish M. His Byjus Employed ID No ******** we got it on * May ****. He said that time you are not satisfied with the product I will cancel the product and return your money. After two...
Jun 26, 2019 by JAIBIR SINGH
For return package (Byjus) Open
Byjus company agent Mr Jagdish I'd no ******** contact me or give big India for education meter. He gave BYJU'S scholarship on **** thousand cash payment. He said if you do not like the product I will return the product. I was informed to retur...
Jun 25, 2019 by Jaibir Singh
