Education Complaints, School/College Complaints

Education Complaints

We all know the importance of Education in Life. Without it we would pretty much be worthless. Education plays a vital role in all-round development of an individual. Parents usually want their children to get the best possible education and for this they send their child to the best institutes. However, many times the parents come to know that their child is being bullied or is being ill-treated by their classmates or sometimes even by their teacher. Many times the school/college administrative department is unwilling to offer the deposit or even the admission fees. Many private instituions promise that the children will be provided with nutritious food but on joining that nutritious food is no where to be found. The parent will generally feel outraged in such cases and will want to file a complaint against the school. So how can an individual file a complaint against any educational institution? There are many online grievance portals which are specially focussed on education department complaints wherein you can fill a form by entering all the relevant details. However, if you are a student and want to file a complaint directly without informing your parents, what are your options? First and foremost if the student has a complaint regarding the classroom situations or any administrative actions, he/she should immediately contact the head of the faculty of the respective education department. He/she should also visit the principal office and be vocal about their problem. Apart from getting formal education at school/colleges, there has been a new way of studying namely through online portals. Byjus,Dexler Education, Educomp Solution, NIIT are some of the leading online student platforms in India. If you have grievance against any of the portal you should firstly try to email them by explaining the entire issue or you can even call them at their customer care number. The customer care number of some of the leading online student platforms in India are :

Byju's Customer Care Number - +91 9243500460
Educomp Customer Care Number – 0124-4529000
NIIT Customer Care Number - 91-124-429 3000
IGNOU customer care number – 011-295327411

Moreover, if the customer care executives are unwilling to resolve the complaint then the next best step would to approach your nearest consumer forum. We at Voxya help in approaching the consumer forum by preparing the case documents. We generally receive about 20 monthly education department complaints. The most common complaints include Refund not provided, poor school management, private school complaint, course deviation etc.

Karnataka State open University not giving me Results (Karnataka State Open University (KSOU)) ^Open

Respected Sir/Madam, I am Abhisek Sikder , one of the KSOU student for ****-**** bathes for B Tech electrical . My study center was in Jamshedpur . My enrollment no. was ***/***/L/BTEE****. Due to my job and family issues unable to conta...

Aug 03, 2020 by Abhisek Sikder

Cancelled the course (Byjus) ^Open

It's really frustrating which bijus people have done with me. I made several request for cancellation my father conditions not good I told them people that I can sent you medical report . I don't have money to pay you the emi. I assure you tha...

Aug 03, 2020 by Nandini Chatterjee

Tuition fees refund (JRN Rajasthan Vidhabeeth University Udaipur ) ^Open

Sir, I have studied Rajasthan Vidyapeeth University Distance Mode B Tech Chemical engineering from **** to ****. All engineering through distance mode cancelled by AICTE ****. The Supreme Court has ordered to reimburse all the fees paid by th...

Aug 02, 2020 by PHILIPKUMAR

Remove ISI agent shah rukh khan for ur aads (Byjus learning app) ^Open

U shameless marketing people of byjus first remove the isi agent u keep promoting in ur advt (shah rukh khan) because of u kind of anti nationals by d name of learning app building n supporting ISI agents u bloody shameless people...

Jul 28, 2020 by Nagashree

I m about to complain regarding modification upgradation of my new chemistry practical marks (NIOS) ^Open

Dear sir, i am sarthak paul a student of nios on demand examination ( Enrolment no : ************. I have given my chemistry practical exam on **th January **** at kendriya vidyalaya which is in command hospital Compund kolkata, according to ...

Jul 27, 2020 by Sarthak Paul

Refund amount has stolen 1000 (Elentrus pvt limited) ^Open

They are fraud company getting all the students money and not refunding .pls dnt join this company ,the wrk is based on captha **** words ** rup paye nex ****. It will be *** they told .bt now ** hrs we should type **** captcha they are telling...

Jul 27, 2020 by Gayathree

Charging Semester Fees Incorrectly (Mody University of Science and Technology) ^Open

Hi There! This complaint is subject to the incorrect fees charged by Mody University of Science and Technology in Sikar, Rajasthan. We have got a email from DEAN.SET @mody university for the advanced demand of fees during the COVID pandem...

Jul 23, 2020 by Naman Vrati

Neet pro lite course cancellation (Vedantu) ^Open

My one year pro lite course was started on **th June ****. I wrote email on **th June **** for the cancellation of my one year lite course as I was told that if you apply for cancellation within ** days then your whole money would would be refu...

Jul 22, 2020 by Saket Dhaka

They didn t dispatched my goods (Rs Mobile Institute ) ^Open

HI SIR, IM VIVEK FROM TAMILNADU, MARCH * ****: I ORDERED ****pcs mobile cases (per pcs price-**.*rs) and transport charges ***rs (*box per box ***rs) total amount he said *****rs March * **** : i transferred the amount, date of march *...

Jul 21, 2020 by vivek karthik

Refund of Coaching fees paid in advance for study session (Pranoy Mazumdar Director Founder Pro Smart Classes Azad Market Krishna Talkies Road Risali Bhilai Nagar dist Durg C G ) ^Open

*) It has been advertised by your institution through your Brochure & hoarding , that classes will be taken by experienced teachers only along with you. But it has been observed that classes are being taken inexperienced / trainee teacher whic...

Jul 16, 2020 by N L SAHU

Product cancelled and settled still trying to deduct emi (Byjus learning) ^Open

Package cancelled and product settled still trying to deduct EMI from account. As I have moved the same to other account EMI not deducted but insufficient funds charged twice in the amount of rs. *** each....

Jul 16, 2020 by Ningthoujam Asharani Devi

No responced Cheat by byjus After so many times wrote to byjus but no one came for visit (Byjus learning app) ^Open

As discused for my two sons ujjawal and prajjawal from *th to ** class,.one for math and other for biology. ..After discussing and getting scholar ship of ** %.I payed *****. for both my son.but they supplid only math SD card and one tablet...

Jul 14, 2020 by Harendra kumar kamal

Grievance Cheating (Pragathi Technologies ) ^Open

I was joined class on Mar-**-**** for Computer course(Windows,VM ware,AWS) in Pragathi Technologies. Total amount of Course Rs.**,***. I have paid **,*** and attend * class after that due to covid-** it was stopped and i came my Native.(Coimba...

Jul 13, 2020 by Murali

CSJM UNIVERSITY NOT REFUND MY EX FORM FEES (KANPUR UNIVERSITY ) ^Open

PAID Dated **/**/**** **:**:** ***.** Rs. debit card ******* mobile no > ********** > registration no ********** > > PAID Dated **/**/**** **:**:** ***.** Rs. debit card ******** mobile > no ********** > registration no ********** ...

Jul 12, 2020 by ASHUTOSH GUPTA

Refund of fees (Allen institute Nagpur) ^Open

I have taken admission of my son in Allen Institute Nagpur for JEE. But mistakenly I have select for enthusiast course which is exclusive for **th standard. But my son have just completed his **th standard examination and result is awaited. The...

Jul 11, 2020 by Punam Dhoble

Byjus not cancelling my subscription (BYJUS LEARNING PROGRAM) ^Open

I mailed many times for the cancellation of the active packages since february but no mail/contact regarding that. And now they are asking for EMI money, why should I pay for that when I am applying for the cancellation and they are unable to c...

Jul 10, 2020 by Satyaban Sahoo

Consolidated MCA and BSc Certificate to WES for Canada Immigration (Osmania University) ^Open

I have applied online on **-July-**** for my MCA and BSc Consolidated Memo to be International couriered out to the WES team in Canada for which I made a payment online for MCA Consolidate memo transcript rupees ****.** with Receipt#IN*********...

Jul 10, 2020 by Shafiuddin Mohammed

Refund not received after cancellation of course (Extramarks) ^Open

I cancelled my course within due time. Now Extramarks is not paying me refund of Rs. *****/-. Just demanding more and more time. ...

Jul 07, 2020 by Lavneet Aggarwal

No proper communication providing the exam (Indian Testing Board) ^Open

Pearson and ITB are very bad communicators. They does not provide proper response why they are unable to provide the exam especially the senior manager(Pravesh Pugalia).he does not listen candidates problem simply this the procedure you need to...

Jul 06, 2020 by Mahendra Amara

Refund of 2700 Rs (Diwakar education hub) ^Open

I had joined an online coaching on *rd May **** in Diwakar education hub for ugc net **** for paper * management n on payment I got thei recorded videos but couldn't understand n told them about it and asked for the refund they said no refund b...

Jul 05, 2020 by Aditi Gupta

BYJU IAS HINDI MEDIUM TABLET RETURN (Byju ias) ^Closed

Sir, I had purchase the product from BYJU sales person. At the time of selling the product they told me that the what the teacher taught in class, you will get the same in book also but you have to also prepare running notes. i told its commo...

Jul 26, 2020 by Roshan kumar

After n no of follow ups n no of mails still Byju is not refunding money (Byju) ^Closed

I ordered a cat preparation course worth of *****, but due to some personal issue I cancelled it and even didn't collect the product. SO it was returned. But it has been more than a month but the refund is not yet done. I have mailed them multi...

Jul 15, 2020 by Abadhesh Mishra

Link not opening (Byjus) ^Closed

I purchased byjus app and received only online link that had not opened in our ipad and we didnot used it even ** day trial.But byjus going on debiting monthly emi even after cancelling the product.It is very fraud company. No information will ...

Jul 14, 2020 by Hemamalini

Coaching fee refund (Pro Smart Classes Azad Market Risali Bhilai Nagar) ^Closed

Pro Smart Classes, Azad Market, Risali ,Bhilai Nagar ,Preview experienced teacher in their browsers and hoardings, but the classes are taken by Junior and experience teachers and we are not satisfy with their teaching and want to get the refund...

Jul 13, 2020 by Narayan Lal Sahu

Service not provided (The Professional Reading Library) ^Closed

I paid in advance for the library service. The owner of library closed down the library after some days and till now library remains closed. The owner not attending my calls/not answering my messages. Name of the Owner is : Balwant chandaliya. ...

Jul 09, 2020 by Udit Gohel

Looting money not giving adequate topics resolution also when call mail done no response from the (Byjus learning) ^Closed

when i purchased ias bhlp course for **** one person name Mayank Mahajan called me and give me the deatils. He told me that byjus will give you updated tablet with all recent topics even during live class doubts will also be cleared on spot & g...

Jul 08, 2020 by Manu pratap

Online classes not completed (IBT coaching institute) ^Closed

i joined classes in december **** and was told life time membership. due to corona classes were shifted online . Due to technical gltiches i couldnot attend all classes . Without informing they have ended our batch and started new one. ...

Jul 06, 2020 by Aakriti

Return of byjus product due to financial crisis (BYJUS LEARNING PROGRAM) ^Closed

Sir I had purchased a byjus tab from byjus company for d amount of rs ***** in feb **** but i received it on **may ****.Now bcoz of covid ** i am facing major financial crisis which are unavoidable and causing problems in my personal life to...

Jul 03, 2020 by Afrah Sayed

NON RECEIPT OF GC PC (IGNOU (Indira Gandhi National Open University)) ^Closed

Enrol. No. ********* - MAPC. I have been pursuing IGNOU to send my Grade Card/Provisional Certificate and have written mails to everyone from Registrar to SED deparment. Have visited their office many times. No one picks up the telephone and ...

Jul 01, 2020 by SRISHTI SHARMA

Want to cancel byjus program of BHLP ias (Byjus) ^Closed

I habe been told diring the time of registration that in thjs emi facility if due to some reasons i am not in good financial condition i can cancell the course any time I made the Payment of **** as downpayment but now they are denying that ca...

Jul 01, 2020 by BANTI KUMAR

Cancellation of Ms admission process (Byjus) ^Closed

I purchase the ms consultant and I have applied for the cancellation but they r not responding to my mail and calls...

Jun 25, 2020 by Giraj Sanwal B

Cancellation of order (Byju s) ^Closed

I want to bring your attention that i had purchased online classes with TAB for class ** CBSE. TAB was delivered to me on **th May ****. Since classes were not good, we intimated on **th June **** about the cancellation of order via E-mail on ...

Jun 22, 2020 by Manish agarwal

Admission form frauf (Lucknow university) ^Closed

I have paid twice admission form fee on the official website of lucknow university from my debit card they deducted ₹**** And dost gave any admission form please help me ...

Jun 12, 2020 by Prashant dwivedi

Not providing online classes in the medium advertised and refusing to refund the fees paidfees paid (Allen career institute kota Rajasthan) ^Closed

I registered my son for the online crash course for JEE **** on *th of June ****. The medium of classes were advertised as English. I paid the full fees for the course on * th of june ****. It was mentioned in the fee receipt also that the med...

Jun 10, 2020 by Neelima V

They gave us different tablet and given tablet is also not working it s been 2 months my problem not (Byju s the learning app) ^Closed

We buy byju's learning kit for class *-** firstly the gave us different tablet we complaint against it but we got no response and now the given tablet is also not working it's been * months almost we are complaining against the tablet but we go...

Jun 07, 2020 by Tanish

Extra amount is being taken that is more than mrp (New and second hand book dealer ) ^Closed

I purchased mppsc mains answer wriying practise book of mukesh maheshri which is of ** rs. And this is sold at ** rs which is more than mrp..ki dly take an action against the dealer of guna madhya pradesh ...i told him to sell it on the prfct p...

May 12, 2020 by Kajal sharma

Payment Issue (Byju) ^Closed

Dear Sir, I have taken Byju learning app service for my daughter Debdutta Ghosh on Feb ****. As per agreement I have paid ***** initial payment and rest of the payment with **months EMI. First EMI **** got deducted on march * th. After that fr...

May 07, 2020 by Debasis Ghosh

Misled by seller (Manoeuvre Education) ^Closed

I bought MH CET * year LAW MOCK TEST series from manoeuvre education and expiry date of tests was **th April but they Expired it on **th April . I am feeling purely MISLED ....

Apr 30, 2020 by Sejal Kishor Patil

2 times EMI deduction in a month (Byjus) ^Closed

* times EMI deduction in a month since last * months. Told about this to their representatives but no response from there side. It is still continued. Even called their customer care number but they didn't responded on it. I paid * installmen...

Mar 10, 2020 by Soumya Dubey

Return of the tablet froud byjus customer care (Byjus) ^Closed

I had purchased Byjus class **th product for my son from Mr. Mudasir Hussain (representative of Byju's) with a written commitment that if we don't like the product; we can go for cancellation within ** days of delivery, and Byjus would refund ...

Mar 06, 2020 by Ashok kumar