Education Complaints, School/College Complaints

Education Complaints

We all know the importance of Education in Life. Without it we would pretty much be worthless. Education plays a vital role in all-round development of an individual. Parents usually want their children to get the best possible education and for this they send their child to the best institutes. However, many times the parents come to know that their child is being bullied or is being ill-treated by their classmates or sometimes even by their teacher. Many times the school/college administrative department is unwilling to offer the deposit or even the admission fees. Many private instituions promise that the children will be provided with nutritious food but on joining that nutritious food is no where to be found. The parent will generally feel outraged in such cases and will want to file a complaint against the school. So how can an individual file a complaint against any educational institution? There are many online grievance portals which are specially focussed on education department complaints wherein you can fill a form by entering all the relevant details. However, if you are a student and want to file a complaint directly without informing your parents, what are your options? First and foremost if the student has a complaint regarding the classroom situations or any administrative actions, he/she should immediately contact the head of the faculty of the respective education department. He/she should also visit the principal office and be vocal about their problem. Apart from getting formal education at school/colleges, there has been a new way of studying namely through online portals. Byjus,Dexler Education, Educomp Solution, NIIT are some of the leading online student platforms in India. If you have grievance against any of the portal you should firstly try to email them by explaining the entire issue or you can even call them at their customer care number. The customer care number of some of the leading online student platforms in India are :

Byju's Customer Care Number - +91 9243500460
Educomp Customer Care Number – 0124-4529000
NIIT Customer Care Number - 91-124-429 3000
IGNOU customer care number – 011-295327411

Moreover, if the customer care executives are unwilling to resolve the complaint then the next best step would to approach your nearest consumer forum. We at Voxya help in approaching the consumer forum by preparing the case documents. We generally receive about 20 monthly education department complaints. The most common complaints include Refund not provided, poor school management, private school complaint, course deviation etc.

Refund the money (University Of Madras) ^Open

Sir I graduated from the University of Madras Since all my mark sheets got lost I applied in **** for duplicate mark sheets due to some personal and job needs I approached the Registrar Office and Controller of Examinations at Univers...

Sep 21, 2020 by Kaniyakumari Chandu Prabhakaran

Service Cancellation (Byjus) ^Open

Hello, We opted for Byju's three-year course & during the initial discussion, their executive provide lots of false information (which we don't know that time) & we believe his words & got agreed to take that course, just after using it for a...

Sep 21, 2020 by Bhimrao Sureshrao Gadge

Facing problem with refund issue of PGDM course fees from international school of management Excelle (ISME INTERNATIONAL SCHOOL OF MANAGEMENT EXCELLENCE BENGALURU ) ^Open

This is to bring to your kind notice that I, Jayesh Bhagchandani took admission in ISME(Bangalore) in PGDM program with marketing specialisation on’.....date’. The total fees for the course was *,**,*** and out of that i had paid **,*** on ...

Sep 21, 2020 by Jayesh bhagchandani

Cancellation of my EMI (BYJU'S) ^Open

I have chosen Byju's one year subscription for my baby they send the wrong study matterial I informed to the team no one is responding....then I made request to cancel my EMI n they accept that problem is from our side they said sorry also...no...

Sep 21, 2020 by Ranjit

Hostel Caution money refund and Excess fees refund (JECRC University) ^Open

My son SM Shanur Rahman student id no. **BCIN*** withdrew the jecrc university as well as jecrc hostel on date ** Feb **** and submitted claim application for refund of hostel caution money Rs. **** and excess fee refund deposited RS. ***** on ...

Sep 17, 2020 by SM Shanur Rahman

Not Refunding Money (Made Easy Learnings Private Limited) ^Open

I have applied for classroom course for ESE for C batch which is going to start on **/**/****. I have paid advance fee Rs.**,***/- and study material fee **,***/- total Rs. *****/- on **/**/**** through online transaction from my account of AX...

Sep 11, 2020 by PRANJAL RAKESH KUTHAR

Vedantu Refund (Vedantu com) ^Open

Paid first installment Rs **** to Vedantu on Jun **th and the account was deactivated on **th Jul as I have not made the second payment as I am not satisfactory with the service they provide, I have raised for Refund till now I have sent more t...

Sep 03, 2020 by Manivannan

Refund not done SEAT BOOKING (JECRC University) ^Open

I booked a seat in the university on ** th june , i their website i was forced to deposite **** extra for hostel booking(which i did'nt wanted to) as there was no other option, their website does'nt state any refund policy regarding seat bookin...

Aug 31, 2020 by Kashish Verma

Byjus IAS course cancellation (Think & Learn Private Limited) ^Open

I have ordered byjus IAS tablet course and gave them **** down payment and rest of the amount was converted in loan through avanse education loan amount was ***** but as per the policy of return in BYJU’S with in ** days i have mailed them an...

Aug 24, 2020 by Ankit kumar

Product are not delivered (The marksman career class) ^Open

My product are required because this is exam book are there. So please check order ...

Aug 21, 2020 by Mahesh Shrirang Talekar

Refund of trial pack of 11 th pro classic course (Vedantu) ^Open

I have taken a trial pack of neet pro classic which is priced nearly *** rupees and it's about ** days from the date I initiated refund and till now I not got my refund . and plz kindly refund it...

Aug 20, 2020 by Owais uddin

College is not responding and not refunded money (Alliance University) ^Open

I'm Omprakash Upadhyay, I took admission I Alliance University Bangalore in **** sep batch. I paid advance fee and balance amount in * PDC cheque. While admission Alliance University confirm no need to visit University for work and I got my ...

Aug 14, 2020 by Om Upadhyay

Extra consulting fees (Kesona accident hospital beed tq Dist Beed maharashtra ) ^Open

I was consulted by an orthopaedic doctor on */*/**** in which i paid consulting fees of rupees ***, after * days i was re consulted with the same treatment on */*/****, they tried me to pay rupees *** consulting fees again. How can they allot a...

Aug 07, 2020 by Kishor raosaheb bhalshankar

Promised refund not provided by seed infotech chinchwad branch pune (seed infotech chinchwad branch pune) ^Open

I am vaibhav wagh, ex-student of FSD(full stack developer)-batch **** from chinchwad branch, pune I will explain entire scenario in full details. I took admission for FSD(full stack developer) batch at seed infotech chinchwad branch, at ...

Aug 07, 2020 by Vaibhav Wagh

Tuition fees refund (JRN Rajasthan Vidhabeeth University Udaipur ) ^Open

Sir, I have studied Rajasthan Vidyapeeth University Distance Mode B Tech Chemical engineering from **** to ****. All engineering through distance mode cancelled by AICTE ****. The Supreme Court has ordered to reimburse all the fees paid by th...

Aug 02, 2020 by PHILIPKUMAR

Charging Semester Fees Incorrectly (Mody University of Science and Technology) ^Open

Hi There! This complaint is subject to the incorrect fees charged by Mody University of Science and Technology in Sikar, Rajasthan. We have got a email from DEAN.SET @mody university for the advanced demand of fees during the COVID pandem...

Jul 23, 2020 by Naman Vrati

Neet pro lite course cancellation (Vedantu) ^Open

My one year pro lite course was started on **th June ****. I wrote email on **th June **** for the cancellation of my one year lite course as I was told that if you apply for cancellation within ** days then your whole money would would be refu...

Jul 22, 2020 by Saket Dhaka

They didn t dispatched my goods (Rs Mobile Institute ) ^Open

HI SIR, IM VIVEK FROM TAMILNADU, MARCH * ****: I ORDERED ****pcs mobile cases (per pcs price-**.*rs) and transport charges ***rs (*box per box ***rs) total amount he said *****rs March * **** : i transferred the amount, date of march *...

Jul 21, 2020 by vivek karthik

Refund of Coaching fees paid in advance for study session (Pranoy Mazumdar Director Founder Pro Smart Classes Azad Market Krishna Talkies Road Risali Bhilai Nagar dist Durg C G ) ^Open

*) It has been advertised by your institution through your Brochure & hoarding , that classes will be taken by experienced teachers only along with you. But it has been observed that classes are being taken inexperienced / trainee teacher whic...

Jul 16, 2020 by N L SAHU

No responced Cheat by byjus After so many times wrote to byjus but no one came for visit (Byjus learning app) ^Open

As discused for my two sons ujjawal and prajjawal from *th to ** class,.one for math and other for biology. ..After discussing and getting scholar ship of ** %.I payed *****. for both my son.but they supplid only math SD card and one tablet...

Jul 14, 2020 by Harendra kumar kamal

Cancellation of Byju s Course (Byjus) ^Closed

Hello, We opted for Byju's one year course & during initial discussion their executive provide lots of false information (which we don't know that time) & we believe his words & got agreed to take that course. During the final discussion, anot...

Sep 04, 2020 by Karuna Nidhi Sarohiwal

Cancel the Registration (Byjus) ^Closed

I applied for Byjus course under the influence of the Mr Abbas for CBSE Class *-** and Tablets K-** Lenova Tablet Rs. *****. I paid down payment Rs. **** on dated **th April **** and rest amount in EMI. He said you will receive your parcel with...

Sep 03, 2020 by Ashok Borawat

Product not canceling (Byjus) ^Closed

Due to pandemic, unable to pay the EMI of the product but still Byjus company executives are saying they can't cancel the request and will have to pay the amount. Suffering from such company during worst situation. Need some help!...

Aug 30, 2020 by Babita Kinekar

Package not delieverd (Byjus) ^Closed

I made a sale * months ago for my CAT preparation, but didn't received the product yet amd also didn't got any of the calls regarding any details from Byjus and the Loan calls are being harassing on daily basis.... Byjus might be a good company...

Aug 29, 2020 by Kaustubh Kinekar

Contact Support Denied After Payment (Byju s the learning app) ^Closed

Last year September I purchased the byjus offline plan for rupees ***** for three years of service for class ** to **th class ** at an EMI rate of **** rupees per month for an year. After the total payment was completed there was no contact f...

Aug 15, 2020 by Nitha Vinod

Cheaters (Esaral Ventures Private Limited) ^Closed

Absolutely true eSaral is India’s biggest fraud online education system.They looted innocent students. I did research in deeply before writing the answer and believe me that I had concluded. Recently I contacted many ex eSaral employees to ...

Aug 13, 2020 by Nida khan

Refund (Taxilla business school) ^Closed

I take admission in a college called taxilla business school ,Jaipur in june **** but i cancelled the admission after knowning that its a blacklisted college and asked for the refund of my registration fee which is **,*** and they kept on delay...

Aug 12, 2020 by Ayush Shrivastava

Tablet replacement (Byjus) ^Closed

I subscribed for my two children from January ****. One for my son for *th & **th STD and another for my daughter for *th to **th. This April **** due to covid, as the schools were doing online classes I tried to install Google meet and classr...

Aug 11, 2020 by Jayamonoharan

College is not returning yearly fees after cancellation of admission (The Bhawanipur Education Society College) ^Closed

I got admission in the Bhawanipur Education Society College on **th June, **** but on **th June, **** I went to the college regarding cancellation of my admission and refund of my admission fees of ₹***** where I was told that I will get the ...

Aug 06, 2020 by Akshita Ghorawat

Karnataka State open University not giving me Results (Karnataka State Open University (KSOU)) ^Closed

Respected Sir/Madam, I am Abhisek Sikder , one of the KSOU student for ****-**** bathes for B Tech electrical . My study center was in Jamshedpur . My enrollment no. was ***/***/L/BTEE****. Due to my job and family issues unable to conta...

Aug 03, 2020 by Abhisek Sikder

Remove ISI agent shah rukh khan for ur aads (Byjus learning app) ^Closed

U shameless marketing people of byjus first remove the isi agent u keep promoting in ur advt (shah rukh khan) because of u kind of anti nationals by d name of learning app building n supporting ISI agents u bloody shameless people...

Jul 28, 2020 by Nagashree

I m about to complain regarding modification upgradation of my new chemistry practical marks (NIOS) ^Closed

Dear sir, i am sarthak paul a student of nios on demand examination ( Enrolment no : ************. I have given my chemistry practical exam on **th January **** at kendriya vidyalaya which is in command hospital Compund kolkata, according to ...

Jul 27, 2020 by Sarthak Paul

Refund amount has stolen 1000 (Elentrus pvt limited) ^Closed

They are fraud company getting all the students money and not refunding .pls dnt join this company ,the wrk is based on captha **** words ** rup paye nex ****. It will be *** they told .bt now ** hrs we should type **** captcha they are telling...

Jul 27, 2020 by Gayathree

BYJU IAS HINDI MEDIUM TABLET RETURN (Byju ias) ^Closed

Sir, I had purchase the product from BYJU sales person. At the time of selling the product they told me that the what the teacher taught in class, you will get the same in book also but you have to also prepare running notes. i told its commo...

Jul 26, 2020 by Roshan kumar

Product cancelled and settled still trying to deduct emi (Byjus learning) ^Closed

Package cancelled and product settled still trying to deduct EMI from account. As I have moved the same to other account EMI not deducted but insufficient funds charged twice in the amount of rs. *** each....

Jul 16, 2020 by Ningthoujam Asharani Devi

After n no of follow ups n no of mails still Byju is not refunding money (Byju) ^Closed

I ordered a cat preparation course worth of *****, but due to some personal issue I cancelled it and even didn't collect the product. SO it was returned. But it has been more than a month but the refund is not yet done. I have mailed them multi...

Jul 15, 2020 by Abadhesh Mishra

Link not opening (Byjus) ^Closed

I purchased byjus app and received only online link that had not opened in our ipad and we didnot used it even ** day trial.But byjus going on debiting monthly emi even after cancelling the product.It is very fraud company. No information will ...

Jul 14, 2020 by Hemamalini

Coaching fee refund (Pro Smart Classes Azad Market Risali Bhilai Nagar) ^Closed

Pro Smart Classes, Azad Market, Risali ,Bhilai Nagar ,Preview experienced teacher in their browsers and hoardings, but the classes are taken by Junior and experience teachers and we are not satisfy with their teaching and want to get the refund...

Jul 13, 2020 by Narayan Lal Sahu

Service not provided (The Professional Reading Library) ^Closed

I paid in advance for the library service. The owner of library closed down the library after some days and till now library remains closed. The owner not attending my calls/not answering my messages. Name of the Owner is : Balwant chandaliya. ...

Jul 09, 2020 by Udit Gohel

Looting money not giving adequate topics resolution also when call mail done no response from the (Byjus learning) ^Closed

when i purchased ias bhlp course for **** one person name Mayank Mahajan called me and give me the deatils. He told me that byjus will give you updated tablet with all recent topics even during live class doubts will also be cleared on spot & g...

Jul 08, 2020 by Manu pratap