Md Vahid Ansari filed complaint against Goibibo on Sep 29, 2019
Sir,
I booked Hotel city lodge, Chandigarh through Goibibo App with booking id HTLSVE*CRK for dated **/*/** to **/*/**.I checked in at evening about *:** on **th.My booked room no was ***.When I entered in respective room,I saw that room was not cleaned nd toilet too.I informed respective staff as receptionist or caretaker for remedy.But no one was attend this.when I started AC,notice that there was no cooling.But I adjusted myself whole night.Early morning,I reminded again to attend this problem but there was no remedy.At * O'clock morning,I moved to my work nd returned at evening about * O'clock.Once again ,I reminded to concerning staff for attend my problem but at this time on duty caretaker/receptionist abused me nd my family nd forcibly through out my luggage.At this time ,I had no way except check out as before my check out time is ** O'clock on **/*/**.Which is wrong,Hotel management or Goibibo.I don't know? Plz resolve this issue.

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I have tried to book flight ticket from goibibo app on **th may **** through upi credit card. While processing payment, amount got debited but booking not confirmed . Till date not received any refund amount for sa...
The present complaint is being filed against MakeMyTrip India Pvt. Ltd. (operating under the brand Goibibo) for deficiency in service and failure to refund the amount due to the complainant. The complainant had m...
Company promised to give *x refund on my booking then cancelled booking of my train I travel in general class and also Goibibo do not provide my * x refund.
It's been over a month since I have applied for refund of my cancelled flight, there is no update.
We had booked a SpiceJet flight from Delhi to Pune for *th April through Goibibo. The flight was cancelled, and we opted for a full refund. We understand that the airline processed the full refund to Goibibo on *...