Netmeds - Fraud by netmeds

Netmeds deliver me damaged medicine parcel when I called them and ask them to replace the medicine or do full refund neither they replace my product nor they refund me I m continoulsly call their customer care still from * March **** till date but they told me they resolve my issue with ** hours but still there is no resolution they are sending me lot of mails for my ***%refund but still they don't refund my money .they are online looters looting normal people money through their online medicine fraud and their ceo what is he doing isn't he is aware of this fraudlets or he is also with them to loot people's