Zomato - Incorrect stale food delivered by Zomato

Priyanshi Mishra filed complaint against Zomato on Jan 22, 2023

I am fully vexed and disheartened as I placed my order on **** restaurant it was * paneer patty ,*aloo patty , * cheese patty and *chocolate muffin .
Total bill was Rs.***/- after discount.
My order I'd is **********

And I received * stale aloo Patty in which even filling was stinking. And there was no sign of paneer patty and cheese patty.
* chocolate muffin was there.
I called the restaurant they are not responding.
I want my money to be refunded otherwise I'll uninstall Zomato and also I will tell all my friends & colleagues to uninstall it & give it the worst rating.
Also as I am a teacher I will tell all my students to give poor ratings to Zomato & instead approach Swiggy & Eatsure which provide awesome service & food as well with elegant discount as well.
Feeling vexed & disgusting at the same time that why I chose Zomato

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Zomato

1130

Total Complaints

620

Total Resolved

54.87%

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