- Unable to use my credit shell Offered Resolution
I booked one flight (indigo) ticket from vizag to ranchi dated **.**.**** bearing PNR no.AF*MXV and it costed me Rs.*****. But due to imposition of lock-down owing to COVID-** flight got cancelled and the entire amount was kept as credit shell. After nearly * months i booked one indigo flight ticket dated **.**.**** using my credit shell and it costed me Rs.**** bearing PNR no.DMFBGN. But again flight got cancelled from airline side only. So again they put that amount in credit shell only. From here my agony starts. Now for the past three months i have been trying to use my credit shell to book flight tickets but every time one message is displayed on yatra app that i should drop a mail at firstname.lastname@example.org and one of their agents will get in touch to help me with this booking. I have written so many mails at different platform but all my efforts went in vain.
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Tickets booked for travel to Delhi from Bangalore in Spicejet PNR no. ****** And reference no.************ on March ** **** got cancelled due to covid and amount got transferred to Spicejet credit shell in due course of time. This amount of aro...
Feb 28, 2021 by Neelakantan P R
I had cancelled a booked flight, my reference number is ************, for which refund was initiated by yatra.com in December **** but due to some issues it got denied, I shared my details again such as cancelled cheque, passbook frontpage but ...
Feb 21, 2021 by Preeti Yadav
Booking ID : ************* Refund Amount of Rs.**** I agree that refund processed from yatra on dated.**-**-**** but As per my bank confirmation. refund has been reversed to Yatra Axis Bank Account due to Axis Bank that since the funds wer...
Feb 16, 2021 by VISHAL PARMAR
I have a yatra account. I was making the attached booking for a flight from Chandigarh to Goa and twice the payment was made (money was deducted from my account) but the booking was not confirmed. The first time I paid by upi id and althou...
Feb 13, 2021 by Abhilasha
Please find the attached my bank confirmation email for your reference. Booking ID : ************* Refund Amount of Rs.**** My bank representative called me today and confirmed that Yatra.com Processed Refund Amount for Rs.**** dated.**...
Feb 10, 2021 by VISHAL PARMAR