Royal Enfield
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Complaints
Royal Enfield - Vehicle sold with manufacturing defects Open
I am writing to express my deep dissatisfaction with the repeated and unresolved issues with my Royal Enfield Himalayan *** (Vehicle Number: TN**AK****) that I purchased in June ****. Despite multiple complaints over the last two years, the pro...
Nov 08, 2024 by Dhayanandha Ramamoorthy
In the past one and half month this is the *th time I gave my bike at the service center. All this started as I gave my bike for service at the authorized service center....
Oct 24, 2024 by Aziz Khan Pathan
Royal Enfield - Too much heat issue in bike and pillion seat member gets affected Open
It’s been *+ years since I bought my Royal Enfield and after few months I have faced heat issues and day by day it got worse. Six months later I faced weird issue regarding this which is “after ** mins or ** kilometres of riding, bike gets ...
Jul 11, 2024 by Mohin R
Royal Enfield - Regarding warranty and service issue Open
There is no proper assistance and response from the company.I lost my warranty saying that you have made service laps .This issue happened due to negligence of the service centre.I request you to look into it and do the needful ...
Jul 10, 2024 by PRUTHVIRAJ NAIK
Royal Enfield - Not received refund sinceMonth Open
I have purchased royal Enfield escapade cheque helmet in store.royalenfield.com e-commerce platform with order id :- *********** on **th May ****. I have cancelled the product on same day I haven't received any mail regarding acknowledgement of...
Jul 04, 2024 by Pavan Kalyan
Royal Enfield - They did nt fix my bike since 19 months Closed
from the service first royal enfield did'nt fix my bike even they changes many parts of my bike but the bike is in same condition , i also complant so many times in royal enfield replace my engine they did'nt do it they were busy doing experime...
Dec 11, 2023 by Muneeb Qayoom
Royal Enfield - Complaint regarding my new bullet 350 military red Closed
DEAR Team RE, I'm a resident of Guwahati, Assam. I brought a brand new royal Enfield bullet *** military red on * November, **** from * Aces Royal Enfield showroom Chirag, Zoo road Guwahati & just after taking a short ride of * km after deli...
Nov 26, 2023 by Debapratim Chanda
Royal Enfield - Manufacturing Defect of Royal Enfield Supermeteor 650 Open
The chain tightening of the motor cycle is not possible as the wheel is fixed at the rearmost location of the adjustment slide of the rear wheel in the new motorcycle. The chain is hitting the chassis as it is too long and loose. Initially, I w...
Nov 04, 2023 by V Rajagopal
Royal Enfield - Cheating by giving false delivery dates Closed
I had booked a royal enfield interceptor black ray from mpire motors Kilimanoor Kerala on June ** ****. Prior to booking on June ** **** when i went for the enquiry I clearly asked them to mention the date of delivery and gave them a days time ...
Sep 20, 2023 by Rajesh V
Royal Enfield - Refund Closed
case ID CAS-********-Z*M*G* Order #*********** SKU: RRGJKM****** My friend is an ardent fan of RE bikes. I thought of gifting him a jacket and it took forever to deliver and now we have a size issue and it again took forever to collect it ...
Sep 01, 2023 by Hari Krishna
Royal Enfield - Silencer complaint Closed
Dear sir, I have purchased a bullet storm rider *** on dated **.**.**** along with * years extended warranty. But now my silencer has been damage and after damage part is miss...
Jun 18, 2023 by Amit Kumar
Royal Enfield - Cancellation amount not refunded Open
The situation involves a Royal Enfield bike booking no: BKG******DE***** with a dealer from Greams Road. I had paid an advance of ***** rupees for the bike, but due to a delay of more than * months, I decided to cancel the booking. However, eve...
May 04, 2023 by Sahil Jain
Royal Enfield - Defective Vehicle Bullet350 Delivered Open
I bought a Royal Enfield Bullet *** bike on **th September **** through the Authorized Dealer I Speed Motors-Ayanavaram. I noticed small issues such as low horn volume and hard engine behaviour and clarified with the showroom and they explain...
May 03, 2023 by Shanmugapriya
Royal Enfield - Delay Delivery and improper response Open
I have booked Hunter *** Dapper grey on * th Feb **** and I was promised to get the vehicle in hand by *month. Since then I am waiting raised complaint and after so many attempts the Royal Enfield team has made a booking I'd on March **st afte...
Apr 24, 2023 by ROHIT KUMAR
Royal Enfield - Silencer Damage Open
I had Purchase ,Royal Enfield Meteor *** in ** May **** (santosh enterprises bulandshahr) But With in *.* Year my Bike Silencer Damage , It is manufacturing Defect, I have Complain Many Time , But No replay and No action aginst This,...
Apr 24, 2023 by Rohit Kumar
Royal Enfield - Bike Accessories Receipt Bike Manual Number plate Service Book nit Received Open
After buying Royal Enfield Hunter *** from Bhoomi Motors, Beed by paying Rs.*,**,***/- on **/**/**** till today (**/**/****) not received Accessories bill receipt, Bike Manual, Number Plate, Service Book, RTO tax paid receipt from dealer....
Mar 28, 2023 by
Royal Enfield - PARTS CHANGED WITHOUT CONSENT AND VEHICLE ISSUES NOT RESOLVED Open
My parts were changed without my consent also my issues were not resolved and my motorcycle is at there service centre from ** feb till date....
Feb 07, 2023 by SAURAV MANDAL
Royal Enfield - Part missing in bike Open
Pillion holder on the right side is missing for the classic *** bike which i purchased on October *, when u asked the show room management they said it's by diversity they have nothing to do with, but other bikes in the showroom have the holder...
Jan 02, 2023 by Viswanadh Chintha
Royal Enfield - Service not satisfied Open
I gave my bullet electra *** bike to Bommasandra(Bangalore) Royal Enfield service center to repair Fork oil leakage and silencer clamp issue on **/**/****(Friday). They told it will be done within ** hours time and with amount of **** (approxim...
Nov 11, 2022 by sunil kumar cr
Royal Enfield - Delay in delivery Closed
I booked Royal Enfield meteor customised model from kpm motors udaipur on **-**-**** and they gave me tentative date of delivery as **-**-****. I was ok with it. But till the date (**-**-****) my bike even is not in manufacturing. Don’t kno...
Jun 07, 2022 by Bherendra Gahlot
Royal Enfield - Royal Enfield Unethical Business Practice Open
Hi Dino Sir, Myself Tanveer, Please take * minutes read the below communication with RE and how they are cheating genuine RE fans and customers. Hi Sir/Madam, I have booked the classic *** reborn in January and it was to be delivered in ...
Apr 27, 2022 by Tanveer Ahmed Doddamani
Royal Enfield - Defective Brake pad Closed
Dear Sir, I bought a Royal Enfield Meteor from one of the franchises of Royal Enfield Registration No. : TN**DB**** Model: VQFR**SL Royal Enfield Meteor Engine No. : J*A*FBM******* Chassis No. : ME*J*A*Classic *** REDDITICH RED Incident...
Apr 07, 2022 by The Confidential Indian
Royal Enfield - False Charges Cheating Customer Faulty Servicing Open
Dear Sir/Madam, This is Bringing to your kind Notice that recently i.e Jan **th I had completed service in royal enfield service centre which is in Yelachenahalli (JP Nagar) and i had spent **,***rs for the service.. The problem started from ...
Mar 25, 2022 by NAGARJUN K K
Royal Enfield - Subject Fuel pump issue Open
My new himalayan bs* gravel grey colour bought ** months back in tumkur royal Enfield showroom had starting issues , as service centre in Bangalore says it had fuel pump issue . I had travelled to banglore on weekend for work and my bike st...
Jan 25, 2022 by Muruli mohan
Royal Enfield - Defective bike delivered Open
i have purchased * bikes from Royal Enfield and all the bikes are registered in my name only. on December *st **** Shimoga Royal Enfield showroom delivered my new interceptor *** baker express.. from the day first its making bad noise I thought...
Jan 11, 2022 by Maruthi kumar
Royal Enfield - Problems from DOP in bike and not satisfied Open
I have purchased a new classic *** BS* from Karachiwala Automobile Ahmednager Maharshtra the bike was having the issue of madguard from the DOP which was not at center it was at left side . On ** August morning when I went to showroom to tell...
Nov 23, 2021 by Vijay Arjun Narute
Royal Enfield - Bike delivery delayed for 8 months and then informed the model is stopped Open
Ordered continental GT - Dr. Mayhem bike, at Royal Enfield showroom - Sri Velavan motors, Arcot road, during February - ****. Paid a advance of **,*** rupees at the time of booking. Waited till August regularly with the showroom for the deliver...
Oct 29, 2021 by Parthasarathy G
Royal Enfield - 2 wheeler problem Open
Hello sir.. Maine March **** me ek Royal Enfield purchase ki thi. Bike purchase k *th month baad hi bike ka meeter kharab ho gaya. Or company ne free warranty me replace krdiya. Or abhi bike ko * sàal bhi complete nahi hua or bike ka meeter ...
Oct 27, 2021 by Shubhank sharma
Royal Enfield - No update of the bike after 105 days of booking Closed
Hi, I am Dhiraj Solanki, I have booked Royal Enfield Himalayan on **nd of July **** in Voyage Motors, Goregaon East. My booking ID: BKG******DE***** Kindly help me with the expected delivery date, because it is very frustrating to wait f...
Oct 09, 2021 by Dhiraj Solanki
Royal Enfield - Faulty bike Open
I had purchased new Royal Enfield Classic *** in the month of June ****, after a while I found that the bike has a issue of running off. I mentioned this issue in my first service, but it was not resolved. I had same same issue again and decide...
Sep 30, 2021 by Sunain Sabirbhai Shaikh
Royal Enfield - Registration of Vehicle Open
I bought a BS * BULLET X *** in the year **** January. After that I was told that my vehicle registration will be done within * weeks. Later Lockdown happened it got delayed and the dealership got closed ( Synergy Auto, Sakinaka). I tried conta...
Aug 02, 2021 by Brijit Reji
Royal Enfield - Extra amount charged during bike delivery Closed
I had booked royal Enfield Meteor *** stellar blue on Jan **th **** and the onroad price was Rs ****** at that time.,.,and my bike got delivered on *th of July **** but they charged Rs ******.They should always charge what is the amount on book...
Jul 31, 2021 by Chetan
Royal Enfield - Spurious Tyre tube quality of Interceptor 650 Closed
Today on *.*.**** when I checked rear tyre of my Royal Enfield interceptor *** it was found totally flat. I called Road side assistance of Royal Enfield to repair. They opened the tyre and found that tube nozzle was having manufacturing defect ...
Jun 02, 2021 by Dr DS
Royal Enfield - Cancel booking to hike price Closed
I am Abhijit katual have Booked a meteor *** Book online on **th December **** and my Booking number is BKG******CD***** of amount ***** rupees. but royal enfield dealer cancel my booking on ** jan **** intentionally to demanding high price a...
Mar 31, 2021 by Abhijit Katual
Royal Enfield - Issue Unresolved Open
I have purchased Royal Enfield Classic gunmetal grey in the month of February, ****. After almost * months I have started facing issue in the bike. On **th September, **** I have visited to Voyage Royal Enfield service center in kandivali (west...
Nov 11, 2020 by Manish Bhairuram Kumawat
Royal Enfield - Incorrect Charges Closed
I was given an estimate of Rs **** but I have ended up paying Rs **** and my vehicle was with the service station people for ** days. I lodged a complaint with the ASM (Area Sales Manager), customer support team and whoever I reached out to ...
Nov 05, 2020 by Amrut
Royal Enfield - Paint fault Open
Paint fault I purchased the bike on **** August ** and I have so many issues with the company itself they've never called me ever since I purchased the vehicle for service, they are not responding to me, back wheel spoke are breaking I've repla...
Nov 03, 2020 by Arjun parameswar R.K
Royal Enfield - Over charging of bike Open
Please find below the message sent to one of the dealer from where I took the bike (***ES).....bike is being sold at inflated prices and having no justification. Bills of auxiliary items is not being provided too, Cash payment @*% is being take...
Oct 19, 2020 by Sanjeev Ranjan
Royal Enfield - Cancellation of Royal Enfield Refund did not happen even after 7 months Closed
I had booked royal enfield on March **nd **** but later found that the ROyal enfield was closed for various reasons like lockdown, franchise taking over from one another etc. I regularly reached out to customer service, visited the Showroom and...
Oct 19, 2020 by Arun Nagabhushan
Royal Enfield - Half of the payment done but not delivered Open
I have frequently looking out for used Royal Enfield under * lac. Finally one day i have seen Post/Ad Royal Enfield Classic *** with the price of **,*** Bangalore location dated on ** AUG ****.Then i tried to reach out him and call to connected...
Sep 16, 2020 by Naveen N
Royal Enfield - Refund not given Open
I had booked a re white helmet. Since it didn't fit my size ,I returned it. And even after a month, I didn't get a refund ....
Sep 03, 2020 by Ronald Pereira
Royal Enfield - Faulty Parts in Royal Enfield Himalayan Open
I had bought Royal Enfield Himalayan BS* in May ****. It was performing well for some *-* months, then i started facing issues in my cone set & i raised a complaint in service center multiple times still they are unable to fix it. Because of th...
Aug 17, 2020 by vineet chavan
Royal Enfield - Faurd in bike selling Closed
From Mr. Zora Singh i have deal the bike royal enfiled bullet, he dispatch it by Naam Army Transport, but bike is not come to me, and courier person claim amount in respect of late duty payment, they hold the vehicle any where call to me to pos...
Jul 23, 2020 by Sanjeev Sharma
Royal Enfield - Faulty part Closed
After three days the service centre said there is porblem with the canister of a bike that has run **** km and only for * months. Reson being I filled too much full. Max I filled Rs ***. How is that too much. What's the point in keeping such ...
Jun 19, 2020 by Don Caeiro
I think it's fraud so complaining about it coz I'm in touch with him...
Jun 17, 2020 by Pratik kale
Royal Enfield - Defective Part in New Motorcyle Open
Since the purchase, I have taken the New Himalayan Motorcycle to service center a few times to check the suspension issue and engine noise. Over the time there has been multiple escalation at Support end as well as service center. But nothing h...
Mar 08, 2020 by Raj Kedari
Royal Enfield - Repeated Manufacturing defect in two wheeler Open
Three times petrol tank leakage in *.* years ...
Jan 05, 2020 by Rajesh K
Royal Enfield - Manufacturing defects in vehicle Open
The vehicle came with major manufacturing defects like Non-functional clutch plates, engine overheating, non-functional fuel gauge, rear disk, rear-wheel bent, worn-out rearview mirrors, bike wobbling after reaching **kmph, etc. I raised a comp...
Dec 24, 2019 by Venkatesh
Royal Enfield - Package not delivered Closed
Name of rajasekar.v ..He said ne was an army man and he was transferred to some other state so he was selling his bike...we make the deal and he told to pay **** for parcel amount after delivery he told to pay full amount ..I will transfer mone...
Dec 06, 2019 by Karthikraja
Royal Enfield - Service delay Closed
I've been facing problem with Royal Enfield Service centre even since i bought the bike. They dont respond and they dont give back the bike on time. The negligent behabaviour so annoying and most importantly they dont call me and moreover they ...
Sep 23, 2019 by chandrasekhar CH
Royal Enfield - Denying Warranty __TBX350____A Complaint vehicle Closed
I have purchased my Thunderbird ***X from Luha Automotives- Mankavu, Kozhikode- Kerala on **- January- ****. currently, the Odometer just crossed ****KM, The vehicle is well maintained with on-time service at Luha. I was really dissatisfied ...
Sep 16, 2019 by jaisal ak
Royal Enfield - RSA service Open
very bad service provided by RSA from Royal Enfield, Only fake promises made to me at the time of vehicle purchased and provided me *.* years of RSA in which * year RSA was free from their end for rest period they take money. when my bike hitte...
Sep 11, 2019 by abhinav saumitra rastogi
Royal Enfield - False information while selling the vehicle Open
While purchasing my new vehicle they informed me this one is all-new vehicle arrived at **** first week and at last they delivered a **** Oct model manufacture with **** model price....
Aug 12, 2019 by RAHUL KARUNAKARAN
Royal Enfield - Poor quality of royal Enfield Closed
I brought my royal Enfield Himalayan on January **th **** since then the bike was facing lot of issues The first issue was tappet issue was thankfully resolved by **% its been * months now the bike cone set is damage and the reason given by s...
Aug 11, 2019 by Abin Antony
Royal Enfield - No safety get Open
As we buy a Royal Enfield bullet classic. We pay around *.* - * lakhs. But when we pay there is no such quality provided by them. *-* days back I parked my classic *** at some shopping complex near about at *:** p.m. When I came back there was ...
Jul 08, 2019 by Udesh Puri
I own among the most premium motorcycles of Royal Enfield for the past * years. I have faced various issues with the service provided by a certain showroom in Taramandal, Gorakhpur and their faulty service has resulted in loss of crucial work, ...
Jul 07, 2019 by Utkarsh Chopra
Royal Enfield - Bike manufacturing defect Closed
I am sad about these company people I have bought a bike and the battery has changed for the fifth time. Even though the company says that the bike is right and I have been troubled again and again Sir, I am a middle class man please please me ...
Jun 06, 2019 by Shubham Singh
Royal Enfield - Charged for spare parts Open
Marikar Motors Trivandrum charged me for Royal Enfield spoket drum. Actually my vehicle under warranty. I maintained periodic service with them only. Something happened to the spoket drum from their side during periodic service. I informed them...
May 19, 2019 by Dileep kumar vs
Royal Enfield - Service complaint against Kaytee Automobiles Open
I have Royal Enfield Thunderbird *** cc. I have purchased this bike from Monga Motors Panipat (Haryana). With Reference of Invoice No.SPI*************,SLI*************. Job Card No. RJ*************. On *rd April ****, I went to Kaytee Automob...
May 16, 2019 by Ankur Jain
Royal Enfield - Paint issue not resolved Open
My royal enfield gunmetl grey paint colour coming out but Praksh royal enfield just refused and said this is due to external effect. I complaint twice on main and once verbaly but still no action. ...
Jan 16, 2019 by Gaurav kumar
Royal Enfield - Got New bullet and there was damaged chain Open
Hi All I got my new royal enfield and there was a sound coming from chain, After that I visited sukhmani auto mobiles for complain they told that we will give chain spray and it will be covered, I told them to do but the problem gets solved f...
Nov 15, 2018 by vinay bhushan
Royal Enfield - Service and after sale service not done properly and damage of products Open
Respected authorities, i have took my royal enfield bullet *** bike from a distributor in kerala, as i was not in the hometown and my father was using it, and he missed the service which he was not knowing of, and later my bikes shock is gettin...
Nov 11, 2018 by Rahul Sivadas
I bought a new callisic *** and there was sound coming from the beginning they always told me to come in workshop after visiting they make bill amount of **** every time @ sukhmani automobiles patna zero mile, for this issue i have also log a ...
Oct 23, 2018 by Vinay bhushan
Royal Enfield - Poor Quality Royal Enfield Himalayan Open
hello, i have been facing many issues in my * year and * month old royal enfield himalayan BS* due to serious bad quality components. i purchased the bike on ** th January **** From usha motors, jalgaon. i have faced several near to death issue...
Oct 03, 2018 by Hitesh Aabaji patil
Royal Enfield - Taking Approx 2(Two) Months for servicing my bike Open
Almost two months back I have given my Royal Enfield CLassic Desert Storm *** to the service center for general servicing i;e XED motorcycles who deals with Royal Enfield Motorcycles (authorised dealer) where I mentioned that my bike is having ...
Jun 15, 2018 by Diptanu Roy
Royal Enfield - Regarding wrong service and information Open
मैंने */**/** को Apna bullet Arjun automobile Daltonganj Jo ki Royal Enfield ka authorised Service centre hai centre mein servicing ke liye diya tha mujhe ** no **** ko gadi servicing Kar Ke Wapas ki Gayi aur mujhe bataya Gaya k...
Sep 12, 2017 by Priyank tiwari
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