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Poco
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How to resolve Poco complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Poco?
If you are not satisfied with Poco, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Poco and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Poco
But before filing a complaint, you should
a. Contact the customer support of Poco first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Poco
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Social Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Poco - Issue in mother board due to software update Closed
I have been using my poco x* since october** ****. I updated my mobile and I started to face issues which are irritating. Slowly my mobile's speaker started to lose its loudness and it went completely inaudible.on june *th **** my mobile sudden...
Aug 11, 2022 by Vetriselvan.M
Poco - Camera and speaker gone after update Closed
After update my phone camera and speaker is not working speaker is working sometimes with half voice camera gone completely correct after * month of Warrenty expired. Many of my friend also faced same issue from poco X* correct after warrenty p...
Jul 20, 2022 by Vishnu S
Poco - My WiFi Bluetooth Strength Got weak after Update Open
Suddenly my wifi and bluetooth signal strength got very weak on poco m* after *st update within *month of purchase. Waited for about *-* months for new update. But the problem is still there. I have no money to buy a new phone. Please hel...
Jul 19, 2022 by Sooraj R M
Poco - Under warranty phone is been replaced by a low spec phone Closed
I purchased a phone (poco x* pro) on ** September, **** which has stopped working while I was using it, so I approached to the nearest service centre of xiaomi. they told me the phone is in good condition except the motherboard which is still u...
Jun 17, 2022 by Samarth Santosh Rane
Poco - Poco Speaker Issue No Proper Response From Service Center Open
I bought Poco X* mobile ** months before on **th Jul'**. I faced heating issue, storage bug & some lag throughout these months. * month before, faced speaker issue & there was no sound coming in speaker. Since, the mobile was under warranty I r...
Jun 14, 2022 by Jamal Mohamed S
Poco - My phone not working properly Closed
The major issue is charging I can't do the fast charge, I went to service centre they did some work on it and said every thing will be fine. It's not so good for me, I lost so much time, it's been * month and in this one month my phone is in se...
Jun 13, 2022 by Jagadeesh Muthamsetty
Poco - POCO camera dead after update Closed
My POCO X*'s selfie & ultrawide camera got dead. I asked the svc and customer care and now they are asking for **k to repair for a **k phone ! ...
May 24, 2022 by Imadur Rahman
Poco - POCO camera not working Closed
My Poco X* phone camera is dead after updating to **.* Miui version. Now service center is asking for Rs. **,*** for new motherboard. The phone is not physically damaged but the new update has damaged my camera.Only the **mp main camera is not ...
May 20, 2022 by Nikhil Varghese
Poco - Heating Issue in Phone Open
I bought a Poco M* pro from Flipkart. It had heating issue but the technician visit did not helped. They rejected the request by giving stupid excuses....
May 02, 2022 by Salman
Poco - Device dead Closed
Poco x * pro dead due to update given by company and they are not repairing because they don’t have motherboard this is SCAM under warranty products are not repaired and they are refusing to repair and they are providing low end device with c...
Apr 10, 2022 by Chandan singh
Poco - Back camera dead by software update Open
I have poco x* mobile that I purchase from Flipkart and after * year company provided software updates to mobile And when I update my mobile to new version my mobiles back camera is dead When i call to customer service then they say to me fo...
Mar 31, 2022 by Vishnu choudhary
Poco - Mobile damaged after ota update Open
Recently i received an ota update on my mobile, i installed that update. After sometime my mobile touch not working and after sometime camera also not working. Then i go to service center they are telling that its a motherboard issue. Then i c...
Mar 29, 2022 by Mukesh Kumar
Poco - Mobile Dead in 5 months Open
I bought a mobile through Flipkart on September **, which means I received the product on October *. In the first month the mobile was working fine and in November mid it started showing some errors. I did a hard reset and again the mobile was ...
Feb 22, 2022 by Sajin Jino
Poco - Un meaningful warranty given by Poco Closed
I purchased the Poco x* pro device worth ***** RS. On **/*/****. Today's date is */**/** so it's less than * months but from * days my phone is continuously rebooting.So I submitted my phone to mi service centre.Now as I have a less than * cm s...
Dec 01, 2021 by SK FARMAN ALI
Poco - Phone didn t receive back Closed
It's my claim id for poco m* pro CLJPJ*********** ..I file a claim and due to miss communication I send you poco x* mobile ....it's ** days phone reached your service center ..I informed you many times with this regard but no response from yo...
Aug 10, 2021 by Amit
Poco - Phone not getting repaired Open
Poco has extended warranty for two months and my phone is not getting repaired under extended warranty. Customer care and service center people ate denying and i have recording of the conversation stating that i can get my phone repaired under ...
Jul 30, 2021 by Shashank saxena
Poco - Denying service under warranty by fraudulent manner Open
I have purchased POCO M* Pro mobile in flipkart, in invoice its clearly mentioned that warranty for handset is * year and for accesories it's * months, i want to claim that my battery is not removable and not detachable from handset and no wher...
Mar 17, 2021 by Ch pavan kumar
Poco - Package not delivered Closed
This is a replacement product. It was scheduled to be delivered on ** may and didn't happen and the extended delivery date was *june . They said please wait upto this . After the delivery didn't happen they are only extending the date for gi...
Jun 18, 2020 by Surya Prakash
Poco - Product not delivered yet Closed
It is a replacement product in Flipkart. It is shipped from *th may **** and was to be delivered by **th may. But it doesn't happen so they gave the resolution on **st that the product will be delivered on *th June so please wait. And when the ...
Jun 13, 2020 by Surya Prakash
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