File a Complaint against Poco
Case Details
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How to resolve Poco complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Poco?
If you are not satisfied with Poco, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Poco and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Poco
But before filing a complaint, you should
a. Contact the customer support of Poco first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Poco - Poco pro motherboard Closed
My poco X* pro suddenly off and then mi service centre check my phone and then says your motherboard is dead...
Dec 25, 2022 by Bhavesh parwani
Poco - Delay in after sale service Open
I submitted my device under warranty for repair on **-**-****, after * weeks I have been told that spare part is not available and it might take * months to repair my device. This is a case of fraud and delaying service intentionally....
Dec 19, 2022 by Bhupender Yadav
Poco - Poco Pro dead Closed
I had used my mobile poco x* pro for ** months and it was dead . As it was under warrenty i approached the service centre near me .Its around one month now i registered my mobile to the service centre still they are not giving any proper date a...
Dec 16, 2022 by Sandeep S
Poco - POCO is not repairing my device Closed
I have bought my device Poco X* Pro for **k *year *months ago . Recently it is dead due to official update on it , further leads to motherboard dead. Even I had submitted my device ** days ago in service centre , but today I call Poco customer ...
Dec 14, 2022 by Shivam
Poco - POCO PRO DEAD DUE TO THE SOFTWARE ISSUE AND MISGUIDE BY THE XIAOMI SERVICE CENTER Closed
*. Due to the latest update the phone got dead *. Misguide by the service authority of poco ( Xiaomi service center) *. Rufused to repair or replace the phone even after in warranty. *. The facts told by the employee was for the different pr...
Dec 10, 2022 by Ritesh Dhok
Poco - Board damage in my poco pro Open
Recenly update the software then dead my poco X* pro... Went to nearby mi service centre * months ago... They can't fix my phone issue.. They say the product shortage.. What a fucking service u are doing. Please replace my phone or repair fast ...
Dec 09, 2022 by Kannan. T
Poco - Not Repaired my poco pro for more than 15 days Open
I have given my poco X* pro on ** November **** but it is still not been repaired yet. ...
Dec 07, 2022 by Mohit Dhawale
Poco - No update from Service Center Closed
I have submitted my phone to the service center on **st November ****. Its been ** days no update yet. Phone is not yet repaired yet. Job sheet No: WXIN************* - Hubli Service center. I need my phone serviced immediately. ...
Dec 06, 2022 by Nitin Modak
Poco - My phone not getting replacement after it s dead Open
I purchased poco x* pro last year so I was having a issue in last year like it's like motherboard got dead so I visited mi service center near me so they taken device and fix the issue that time but now again on ** Oct my device got dead and ag...
Nov 22, 2022 by Karan Vishwakarma
Poco - Delay in service even after a month Closed
I had given my poco x* pro becouse it got before a month and i raised complaint against dealy and they said they wil solve bore **th november and its ended and i didnt got any response from them they keep teeling that i should wait for their ca...
Nov 21, 2022 by Muhammed sinan
Poco - Mobile update Closed
To know the honorable court I bought a mobile after doing an update and every part of that phone started breaking when I went to its service center and there was no help with it so please forgive me if there are any mistakes in writing this com...
Nov 10, 2022 by Nahas
Poco - Trouble in phone after software upgrade Closed
After upgrading from miui** to miui **, front camera got crashed and speaker stopped working, incoming voice also got crashed and Bluetooth is also Malfunctioning....
Nov 01, 2022 by Pragya
Poco - Poco camera problem Closed
Poco - Motherboard issue Open My mobile is poco X* it got dead automatically without any physical damage, I went to service centre they confirmed that the motherboard is gone need to repair but this is an company issue they have to repair ...
Oct 21, 2022 by Jagrup singh
My mobile is poco X* it got dead automatically without any physical damage, I went to service centre they confirmed that the motherboard is gone need to repair but this is an company issue they have to repair and give me back my mobile because ...
Oct 17, 2022 by Iliyas Torgal
Poco - Poco pro mobile phone Open
My issue in poco x* pro arrise only after using for ** months. As update notification came I updated MIUI ** software and then after that my phone gone dead and when I visited service center near me , they ask me to pay ₹***** for fix th...
Sep 02, 2022 by Amisha
Poco - Poco pro dead Closed
My issue in poco x* pro arrise only after using for ** months. As update notification came I updated MIUI ** software and then after that my phone gone dead and when I visited service center near me , they ask me to pay ₹***** for fix th...
Sep 02, 2022 by Amisha kumari
Poco - Poco camera simcard slot speaker dead afterupdate Closed
My device is poco x* After miui **.*.*.* update every poco x* phone camera and speaker or SIM card slow was not working, when I go service centre they say to me that change motherboard and it cost ₹**** , why I waist my money in this this ...
Sep 02, 2022 by Gulam zarkani
Poco - Wrong phone replace Closed
Poco X*pro Is to be replace with Poco x* pro *g but they are scamming in the name of poco x* and Giving poco m* pro...
Aug 25, 2022 by Sumit
Poco - Device died Open
Device simply turned stuck and died eventually.Now wont turn on or anything.No use of it, It's only been ** months since i purchased..They are saying it has issue with motherboard and software ..my device is poco m*....
Aug 24, 2022 by Mursal
Poco - Item not delivered Closed
I have ordered mobile from Flipkart on ** August ****...But till ** Aug **** there are no responses from the order placed...I have raised complaint regarding this order...But they told me to wait...I need a compensation from Flipkart ...
Aug 23, 2022 by Mariselvam
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