Poco
- Un meaningful warranty given by Poco Closed
SK FARMAN ALI filed this complaint against Poco on Dec 01, 2021
I purchased the Poco x* pro device worth ***** RS. On **/*/****. Today's date is */**/** so it's less than * months but from * days my phone is continuously rebooting.So I submitted my phone to mi service centre.Now as I have a less than * cm scratch on my screen they said that my warranty is cancelled. So practically they want a new device to put a warranty on . That means they are telling to keep the phone in box fully packed to get the warranty. Anyways they made a bill of RS.*** and I paid it and came back home. But from that evening the problem started again. And after rebooting for *-* times at last it showed brick screen and then turned dead. The power button was not working. Next day I took it to service center and they again made a bill of RS **** and said that as I have a less than * cm scratch on my screen the warranty is disbanded. So that means total money gone on my phone is RS *****+****+*** = RS *****. Great service by Poco. They are doing nothing but looting us like hell.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Poco
Resolved
Frustrated? File a Complaint
Delhivery
"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."
Prasanth Didla
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