Poco
- Mobile damaged after ota update Open
Mukesh Kumar filed this complaint against Poco on Mar 29, 2022
Recently i received an ota update on my mobile, i installed that update. After sometime my mobile touch not working and after sometime camera also not working. Then i go to service center they are telling that its a motherboard issue.
Then i checked on social media that lots of users having same issue, after that i complaint to poco India on twitter regarding my issue.
they gave me a form to fill. I filled it after sometime I get a call from Poco India to submit a my mobile POCO X* in service center.
Now service Center saying that your Mobile is irreparable. Either you accept a downgraded phone Poco F* or take your Poco X* back as it is without repair. We can't repair your Phone.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Replace / Fix problem
Damages for loss and agony
Poco
Resolved
Frustrated? File a Complaint
PepperFry
"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."
Arijit Sengupta
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