Myntra
- Myntra is not accepting my exchange Open
Blessen Babu filed this complaint against Myntra on May 22, 2020
Hope you are doing well in this amidst COVID-** situation
Because I feel really unhappy today,
My name is Blessen Babu
My order number is *******-*******-*******
I had recently purchased a women maroon solid jumpsuit. Because of the small size I decided to exchange the product with XXL. The exchange option was not working because the product is been unserviceable but at the same time I could do a return or I could place a new order. Then I decided to call Myntra customer care and they told me because I have collected insider points I cannot exchange or return the product still is at my home and it isn't been replaced. My money is wasted I was forced to write this mail because of the simple insider points I cannot able to exchange the product or return the product. Its been a very pathetic experience in Myntra. I was very happy till today saying the Myntra and they will of course do something about it. And I am not asking to return the product I am just asking to exchange the bloody product with XXL size. If there is a return option why I cannot exchange it. Just because I collected insider points I am not able to exchange or return. What exactly I earned. Nothing I just wasted my money. My money is waste my wife gift is wasted. Everything is been wasted and I really feel very bad that I am getting this response with such a reputed e-commerce website. Such an embarrassing situation.
My money just got wasted and the product is lying at my home because I have just clicked on the insider points and I collected how can someone do such a thing. Wow Myntra wow.
At the end the customer should be happy where the hell I am being happy.
It very a bad situation were I feel helpless about being purchased a product.
I need an explanation or an exchange option to be retrieved or I am going to lodge a complaint against it.
It was my hard-earned money which of no use today.
Waiting for your reply.
With an hope
Are you brand?
Are you Lawyer?
Resolution Demanded:
Replace / Fix problem
Myntra
Resolved
Frustrated? File a Complaint
Wisdom Jobs
"I was waiting for my money for long. But Voxya sent Legal Notice to Wisdom Jobs through an Advocate and I got money within 3 weeks. Thanks for the support."
Syed Shabeer
Related Complaints
Myntra - Myntra credit expired Closed
I had around **** ruppess in my myntra credit which is supposed to be expired by March **,**** (which I got via email), but it got expired prior to that itself. How is this even possible...
Mar 12, 2024 by Ashvathe S
Myntra - Package delivered with missing item Closed
Got my parcel delivered on *th March from myntra via ekart. Ghe parcel as per my mail had * tshirts but I got only two...
Mar 10, 2024 by Kritisamnani
Myntra - Brand name not available Closed
I have ordred some product but tag is not comed with it but now they are not returing...
Mar 04, 2024 by Sj
Myntra - I got wrong product delivered and now Myntra is denying exchange Closed
I ordered redtape shoes, but I got delivered wrong product, so I called customer care and registered a compliant, they said we accept your claim and exchange is in process, but when the exchange came the ekart delivery person denied my exchange...
Feb 10, 2024 by Mohit Mali
Myntra - Unable to return Closed
Tried to place return request but unable to do so. Called coustomer care said return window closed but on app it was showing last date today .....
Feb 09, 2024 by Apeksh Ashok Phadte