Myntra
- Received package empty Open
mohammad arif khatuda filed this complaint against Myntra on Sep 22, 2020
I have purchased fossil black watch CS****SETI worth rupees **** from myntra. Order no is *******- *******-*******.Payment is done from my myntra credit. On **th sept I received parcel. Parcel is completly packed from outside so I accepted it. But after opening it I found the inside box is opened and the watch is removed from it. The product is missing. I immediately called the courier boy, he told me to contact customer care as he cant help me. I contacted cutomer care. My complain was registered. Today they r replying that my complain is declined as they have supplied correct item with all quality checks.
May be supplier has cheated or watch is stolen during transit.
But its mytras reponsibility to deliver product at my door step.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Myntra
Resolved
Frustrated? File a Complaint
MamaEarth
"My refund has been credited to my account. Thanks to Voxya and Mamaearth."
Takhellambam M
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