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Indigo
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Indigo?
If you are not satisfied with Indigo, file a complaint now:
1. Go to "File a Complaint" form
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3. Enter your personal information to create an account
4. Get refund / replacement / damages from Indigo
But before filing a complaint, you should
a. Contact the customer support of Indigo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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I have reported to the indigo counter in RGI Airport around **-Aug-*****:** Am with My wife and daughter(** months) and Friend. At that moment only one groundcrew staff (Mohammed ) was issuing boarding passes to passengers and my turn was **th ...
Aug 19, 2021 by Mohammed Haneef
Indigo - Indigo didn t allowed to Board Flight and Not refunded Money Open
Hello, I'd like to file a complaint against Indigo, because they purposefully not allowed us (* members) to board the flight where as we have reached the counter *hr.**min. before. Also not refunded the amount. They did * of my baggage weigh...
Jul 06, 2021 by Chandrasekhar Das
Indigo - Ticket cancelled Money not refunded Closed
Booked ticket from Lucknow to Chennai. They cancelled the booking. They said that I will get refund in ** days.. But have not received the refund yet. I called up the call center. They disconnected when I spoke about refund. I mailed them, Trav...
Jun 09, 2021 by Priyanka J tamot
Indigo - Full Refund on Indigo flight Closed
NME*JT This is pnr number for the Indigo flight from ccu to cok on **th of march. The place I am going to in COK is now a containment zone as informed by our panchayat member. In this case it's my humble request to Indigo that please provid...
Mar 01, 2021 by Anantha Krishnan
Indigo - Frauded Open
I got a call from some Indigo and he asked me to submit amount for the registration and offer me fake mails of joining letters and salary and all.And the almost a month later he is not receiving my call nor refunding my amount...
Jan 31, 2021 by Aarti
Indigo - TICKET CANCELLED FUND NOT RECEIVED Open
TICKET CANCELLED FUND NOT RECEIVED...
Jan 22, 2021 by SAJITH SASI
Indigo - Ticket cancle but amount not refund Closed
My ticket is cancelled but my amount is not refunded. I want to refund my total amount my booking reference number is itna is REF*********...
Jan 18, 2021 by Md kasid
Indigo - Over charged for cabin bag Closed
I flew Indigo on *th jan ****.(PNR - ARDJWB, Flight- *E****). I had one checkin luggage and one carry on bag. I live in the USA and am here to visit my family, I landed in new delhi on *rd Jan **** and then took indigo as my domestic flight for...
Jan 07, 2021 by Prachi Kushwaha
Indigo - Charged extra for checking in second bag Closed
I was travelling from Bangalore to Raipur on **rd November morning via flight no *e *** bearing pnr LFI*YY. I had a small suitcase and an additional bag whose whose net weight of (both luggage) was less than **kgs. I have been a frequent travel...
Nov 24, 2020 by Vinod R
Indigo - Refund not processed for flight cancelled by the airline Closed
PNR -CCNE8L The flight was cancelled by airlines but no refund is processed the credit note they have shared but while checking can see no credit shell balance available against this PNR...
Oct 30, 2020 by Meghana
Indigo - PNR not generated Closed
I booked tickets from Guwahati to Delhi (round trip) Delhi to Guwahati and the both the tickets PNR was not generated and a refund has been initiated, but I have not received the refund till t......
Oct 15, 2020 by Awadhesh Singh Yadav
Indigo - Boarding denied without reason Open
On *th of September I was having a flight from Delhi to Jammu. The departure time was ** AM and boarding time was *:** AM. I reached there at sharp * but they told me now boarding has been closed. It is totally pathetic and disgusting of them a...
Sep 08, 2020 by Vishant
Indigo - REFUND AIR TICKETS Closed
Booked * tickets a round trip from Kochi to Kolkata on May **th,**** and vice versa.PNR. PIKSJZ. (Flight no. *E ***)Due to the outbreak of Covid ** pandemic ,we were not able to travel. Received an information that the amount is kept in cred...
Aug 09, 2020 by Deepa Varma
Indigo - Refund not given Closed
I am Ms. Deepa Varma , teacher at Bhavan's Munshi Vidyashram, Thrivamkulam , Kochi, Kerala. I had booked * tickets ( booked in the name of Jayasankar V P , for me and * students, amounts to Rs. *****/- , PNR Ref: PIKSJZ , INDIGO Flight no. *...
Aug 08, 2020 by Deepa Varma
Indigo - Flight rescheduled Open
Booked a ticket from amritsar to indore via delhi which got rescheduled to ** hours earlier on the same day and am not comfortable with the new timings and have already booked a return flight from indore to amritsar via delhi . Now I need to c...
Jul 20, 2020 by Satya Prakash Tiwari
Indigo - Airline High Cancellation Charges Open
Recently I cancelled my ticket (PNR # QNYRVA) on IndiGo airlines for * people (my parents). I was charged with a cancellation policy of Rs ****. Now the cancellation cage per person for domestic flight is Rs ****. Is it not too much? It's clear...
Jul 19, 2020 by Partha Sarathi Mishra
Indigo - Refund of air ticket for flight cancellation during COVID lockdown Closed
Air tickets booked for travel by Indigo flight. Instead of giving refund for the flight cancellation, INDIGO has blocked in Credit Shell for more than * months and not available when we are in tremendous financial stress: PNR - EMV*WN Rs.****...
Jul 18, 2020 by V Sivaraman
Indigo - Refund of ticket booked Open
I booked a ticket Jaipur-Goa (PNR HW*JSK) for **th April, Due to Covid-**, flight was suspended. .When I requested for refund they denied and said that amount is parked in credit shell to use within a year. I do not have any plan to travel this...
Jul 10, 2020 by Indresh lavania
Indigo - Refund not giving back Open
I have book a ticket for * person before the first lockdown. After all flight got cancelled they preserved it as a credit shell. I asked them if I can get refund or not and they say yes. My ticket got cancelled on ** June and they told me to wa...
Jul 09, 2020 by Sanasam bidyasagar singh
Indigo - Credit shell amount refund my account number Open
PNR- BNYB*X Name-Debdulal das. Tickets booking date **-***-**** indigo cancelled tickets **-**-**** credit shell refund amount my account number. because coming one year not travel....
Jun 29, 2020 by Debdulal Das
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Questions about Indigo
Ask questions about Indigo and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Indigo?
0124 617 3838
What is Indigo office address?
Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon – 122 002, Haryana, India
What is Indigo customer care email?
customer.relations@goindigo.in
Where to find Indigo discount coupons?
Who is the Owner / CEO of Indigo?
Rahul Bhatia
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